Job Search Results for QA

An employer is looking for a Patient Access Supervisor in a contact center environment specifically overseeing Neurology, Pituitary, and Neurosurgery specialties. The Supervisor will lead a team of... More ~23 agents supporting neuroscience patient access functions, including scheduling support, insurance verification, and financial clearance. This role requires a highly independent leader capable of managing operations without direct managerial oversight.?Key ResponsibilitiesTeam Leadership (40%)? Directly manage and support a team of ~23 agents? Monitor performance, productivity, and engagement? Coach, develop, and address performance issues? Foster a positive, accountable team culture?Resource Management (20%)? Manage staffing levels and coverage? Oversee inventory, equipment, and access needs? Track FTE allocation and workforce planning? Submit and manage service tickets and internal requests?Operations & Quality (30%)? Oversee daily call center/patient access operations? Ensure adherence to workflows and quality standards? Partner on QA initiatives and performance metrics? Identify and resolve operational issues proactively?Special Projects (10%)? Support departmental initiatives and growth projects? Assist with process improvements and system enhancements? Participate in cross-functional collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large pharmaceutical client is looking for a Lab Technician to join the Rensselaer, NY. This person will support the organization by supporting the Process Sciences teams' combination products labs... More team. The team of 8 people is focused on expanding the combination products labs into the drug product and packaging. This persons day to day will involve packaging and labeling the labs, helping with equipment and onboarding, documenting and reporting back to the business and working with vendors for equipment management onboarding. In addition, they will provide expertise, technical support and training for operation and accurate application of equipment as well as developing and updating SOPs, training, and best practices for equipment. This person will work cross functionally between the combination products team, the QA team and the automation team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Java Full Stack Developer to support a large scale credit risk application for a financial services client.This role focuses on backend Java API development and frontend UI changes... More using Angular and reporting tools.The position is based in Charlotte, NC with three days per week onsite.Key ResponsibilitiesBackend DevelopmentDesign and develop Java based REST APIs supporting credit risk workflowsBuild and enhance services using Java version 17 or higherDevelop and optimize integrations with Oracle databases and ExadataEnsure performance, scalability, and security of backend servicesCollaborate with architects and downstream consumers on API contractsFrontend DevelopmentDevelop and modify user interfaces using AngularSupport UI enhancements tied to risk data and reporting requirementsWork closely with backend teams to integrate APIs into the UIReporting and AnalyticsBuild and modify reports using MicroStrategyDevelop dashboards and visualizations using TableauSupport reporting needs tied to credit risk metrics and analysisCollaboration and DeliveryWork closely with product owners, QA, and risk stakeholdersParticipate in code reviews and technical design discussionsFollow enterprise development standards and SDLC processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description Summary:We?re seeking a high-performing IT Program Manager to lead transformative technology initiatives across Accounting, Finance, Payroll, Timesheet Tracking, and Purchasing. This... More role will drive modernization and integration efforts involving platforms such as JD Edwards (JDE), Rhumbix(Timekeeping) and Medius (A/P), ensuring seamless collaboration between Technology (IT) and our core business functional partners. Reporting to the Director of Project Portfolio Management (PMO), the ideal candidate brings 5+ years of enterprise related project leadership experience, including successful delivery in mid-sized company transformations.Essential Duties & Responsibilities?Lead cross-functional planning and orchestration of technology initiatives, as a Program of grouped initiatives, focusing on Accounting, Finance, Payroll, Timesheet Tracking, and Purchasing.?Partner with sponsors, business owners, analysts, and SMEs to define project scope, business case, ROI, resource needs, and vendor deliverables. ?Adhere to our clients Technology PMO standards and practices.?Leveraging deep understanding of enterprise-wide financial and accounting systems, partner with project sponsors, business process owners, business analysts, technical SMEs within Technology (IT), Finance, Accounting, Purchasing to organize, refine and document project business case, scope, goals, ROI/value argument, resource requirements, vendors services and project work deliverables, including Change Management.?Organize and drive ongoing refinement, updates and execution against a comprehensive Program of project plans and program overviews ensuring assigned team members are well-informed of timelines and interdependencies ? and capture estimating inputs from all team members.?Manage and effectively communicate to multiple communication channels about Program, child project status; systems features and project progress; schedule and run workshop meetings.?Oversee and drive projects that will contribute to Billing and Cost Analytics/Decision Support systems maturity by improving data quality, enabling latest systems capabilities and automations.?Proactively communicate with internal Business Operations and Technology teams, external vendors, and stakeholders to ensure well-coordinated project execution, manage risks and issues and provide transparency to stakeholders and executive sponsors.?Partner with internal our clients stakeholders on Change Management considerations to ensure a successful sequencing of communications, training and deployment of new JDE processes in A/P, A/R, Purchasing, Reporting and our clients organization. ?Collaborate with colleagues using multiple back-office productivity and collaboration tools: Smartsheet, Box, Google Workspace (Gmail, GCalendar, GChat), Zoom, Lucid Charts, PowerPoint, Jira.?Partner with shared service --IT QA-- to ensure Quality Delivery via comprehensive test plans. In partnership with Technology Business Operations analysts, Business Process Owners, Developers (internal and external-vendor). Oversee completion of Day in the Life (DITL) aka User Acceptance Test (UAT) in non-production environments. Ensure technical QA testing is documented and executed successfully prior to UAT/DITL.?Maintain and uphold project management best practices: Scope Management, Risk & Issue & Decision Management, Schedule, Status, Dependency Management. ?Orchestrate project resources and team members to ensure translation of high level business case and requirements are expanded into detailed Functional Requirements Specifications (FRS), Technical Design Documents (TDD) and Technical Specifications (TS) to ensure lower-level technical configuration in systems are traceable to back to the FRS. ?Partner with receiving Technology App/System Manager to compile ?Transition to Support? Plan, including a Control Plan that defines when ROI confirmations are conducted to confirm ROI is achieved for PMO value-tracking analysis.?Conduct project health assessments, lessons learned as directed by PMO, project sponsors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsible for providing Quality Assurance support to Manufacturing Process Operations. Performs document review and approval of Master Batch Records, SOP?s and Technical Documents. Collaborate... More directly with MS&T and manufacturing to support BOM review and approvals to meet timelinesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking an Implementation Specialist for one of our largest distributors to help deploy Warehouse Management Software across their nationwide locations. This individual will work closely with... More the IT development and support groups to ensure successful adoption of IT solutions throughout the company. The ideal candidate brings a strong work ethic and a desire to learn, contributing meaningfully to our fast-paced, collaborative team. This role requires the individual to be 5 days a week onsite and to travel to various sites throughout the U.S.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeing Lead Construction Superintendents in the mechanical, electrical, structural, and/or architectural space to lead field execution on data center construction projects in western NY. ... More Responsibilities include:Field Leadership & Mechanical / Electrical / Structural / Architectural Execution:Direct and supervise discipline / trade subcontractors on the installation of associated systems.Ensure that all work is performed in accordance with construction documents, project specifications, and applicable codes.Coordinate with trade partners and general contractor teams to support integrated construction workflows.Scheduling & Coordination:Develop and maintain mechanical lookahead schedules, ensuring alignment with project milestones and project sequencing.Identify schedule risks early and coordinate solutions to maintain overall project progress.Work closely with discipline / trade teams to coordinate system startup, testing, and integration.Quality Control & Commissioning Support:Perform field inspections to verify proper installation, system layout, and performance readiness.Ensure compliance with QA/QC standards and support the commissioning process, including functional performance testing and punch list resolution.Assist with turnover documentation and ensure systems meet commissioning and owner expectations.Safety & Compliance:Enforce safety practices including confined space, rigging, lifting operations, and hot work protocols.Conduct toolbox talks, participate in job hazard analyses (JHAs), and collaborate with EHS teams to maintain a safe jobsite.Verify subcontractor compliance with all project-specific safety requirements.Documentation & Communication:Maintain detailed daily reports, track site activity and workforce hours, and document issues and resolutions.Review and coordinate RFIs, field directives, and submittal updates related to discipline / trade scope.Communicate regularly with project leadership on progress, field conditions, and resource needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an experienced Regulatory Reporting Analyst to join a top bank in downtown Toronto on their Liquidity team to support daily, monthly, quarterly, and annual regulatory... More and statutory reporting. This is a data heavy, technically hands on role supporting liquidity and treasury reporting, regulatory change implementation, and ongoing enhancements to reporting processes and technology.The successful candidate will work closely with internal stakeholders across Finance, Risk, and Technology, balancing independent execution with collaborative delivery in a fast paced regulatory environment.Key ResponsibilitiesRegulatory & Liquidity Reporting?Perform daily monitoring of pledging activities ?Support H4 and SHR daily regulatory reporting ?Contribute to U3 and GDAL quarterly regulatory reporting ?Assist with quarterly asset encumbrance reports for MD&A, Supplementary Package and notes to financial statements Data Analysis & Technology?Work extensively with large, complex datasets to support reporting accuracy and completeness?Query and analyze data using SQL?Perform data analysis and validation; create insights to support regulatory submissions?Support QA testing for newly implemented regulatory reports and reporting software?Partner with Technology teams to incorporate enhancements, fixes, and regulatory changes?Help implement new regulatory requirements, returns, and reporting changesProcess & Stakeholder Support?Ensure strong controls, documentation, and adherence to regulatory standards?Identify opportunities to improve data quality, reporting efficiency, and automation?Balance independent execution with collaborative work across Finance, Risk, and Technology teamsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for an Architect who can independently define and drive solution architecture for business applications and digital products, with increasing adoption of AI-enabled capabilities.This... More role requires someone who can interpret leadership vision, determine the right technical path forward, and translate it into clear, executable specifications for engineering teams?while also making architectural decisions and trade-offs understandable to senior stakeholders.Key Responsibilities? Own and drive solution architecture for complex business applications and product platforms.? Translate business vision and platform strategy into target architectures, system designs, and technical roadmaps.? Define application, integration, and data architectures, including non-functional requirements such as scalability, security, reliability, and performance.? Collaborate closely with Product Owners, Engineering Leads, UX, QA, and Data teams to ensure alignment from design through delivery.? Provide architectural guidance for AI-enabled features, including appropriate use of AI/ML or Generative AI in business applications.? Design and govern cloud-native solutions using modern cloud platforms and services.? Create clear architectural artifacts (design documents, diagrams, specifications) that enable teams to execute with minimal ambiguity.? Act as a bridge between leadership and delivery teams, clearly explaining architectural choices, risks, and trade-offs.? Identify technical risks, dependencies, and constraints early and drive mitigation strategies.What We?re Looking For? An architect who can connect business intent to technical execution.? Someone comfortable operating in ambiguity and bringing clarity and structure to complex problems.? A pragmatic thinker who balances speed of delivery with long-term maintainability and scalability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our team is looking for a Team Lead to run and manage a team of Project Management Assistants (PMA). The PMA team is responsible for processing contract requests for a large utility company. ... More Contract requests include: ?Processing CREQs (contract requisitions): a request to initiate or procure a contract to engage a vendor.?Processing CCRs (contract change requests): a request to change the terms of an existing contract with a vendor.?Processing CPAs (contract payment authorizations): an internal approval that allows the utility to pay a vendor for work performed under an approved contract.The ideal candidate is someone who has strong experience managing a team and understands project management principles. The Team Lead is responsible for allocating contract requests to team members, helping to train and develop their team, and communicating with the client to share progress, challenges, and performance. Additional responsibilities include:Team and Deliverable Management:?Serve as the primary escalation point for PMA (Project Management Assistant) team questions, issue resolution, and priority alignment before engaging the Project Manager.?Assign and balance daily and weekly workloads across PMAs based on volume, urgency, and contractual SLAs (service level agreements).?Own QA/QC standards for all PMA deliverables (CREQs, CPAs, CCRs,)?Lead tracking, follow up, and resolution of aging items, approvals, and stalled requests?Proactively engage Project Managers and stakeholders to remove blockers and prevent downstream impacts?Escalate risks, trends, or systemic issues to the Project Manager with clear data and recommended actionsReporting & Performance Management?Own weekly reporting inputs including production volume, turnaround time, revisions, cancellations, and aging metrics?Validate data accuracy prior to client delivery and ensure reporting tells a clear performance story?Track KPIs tied to contract commitments, turnaround times, and accuracy benchmarks?Support development of QBR inputs and executive level summaries as requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less