Job Search Results for it manager
Sep 30, 2025
Bellevue, WA
|
Project Manager
|
Perm
|
$170k - $185k (estimate)
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We're hiring for a full-time, Director of Product Marketing, in Bellevue, WA to help define, position, and accelerate our client's product suite at scale. You will lead the company's go-to-market... strategy, defining positioning, and driving cross-functional alignment. ? Develop and direct the go-to-market strategy, including messaging, pricing, and positioning.? Plan and execute product and feature launches, ensuring alignment across teams.? Conduct in-depth market research and competitive analysis to maintain product competitiveness.? Craft clear, compelling product messaging and positioning strategies that resonate with target audiences.? Work closely with product management, sales, and customer success to ensure alignment and outcomes.? Develop sales enablement materials, messaging, and training to support the sales team.? Gather and analyze customer insights to inform product development and marketing strategies.? Lead and oversee strategy and execution.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 18, 2025
Pittsburgh, PA
|
Software Engineering
|
Perm
|
$44k - $54k (estimate)
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We're seeking a seasoned engineering leader to drive quality excellence across our client's software testing initiatives. As a Manager of Data Quality and Development, you will lead a team of quality... engineers and software testers to build scalable and secure automation frameworks, enforce agile practices, and ensure high quality product development across current and future releases. You will be collaborating cross-functionally with engineering, product, quality, and design groups to ensure consistent communication and alignment, while mentoring and shaping your team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 01, 2025
Dallas, TX
|
Business Analyst (BA)
|
Perm
|
$170k - $175k (estimate)
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OverviewThe Senior Product Manager, International Digital Experience leads the strategy, roadmap, and execution of a global digital ecosystem ? including websites, eCommerce platforms, and marketing... technology integrations. This role ensures international users experience a seamless, high-performing, and locally relevant digital journey. In addition to global product ownership, the position serves as the primary technology and product partner for the Middle East region, providing roadmap guidance, solution design, and compliance governance.Key Responsibilities: -Define and manage global product vision and roadmap.-Launch and optimize country websites and digital platforms.-Drive user experience improvements through data and testing.-Oversee analytics, KPIs, and compliance governance.-Align priorities with cross-functional teams and manage vendors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 05, 2025
Sterling, VA
|
Engineering (Non IT)
|
Contract-to-perm
|
$37 - $46 (hourly estimate)
{"JobID":473735,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.4,"Longitude":39,"Distance":null},"State":"Virginia","Zip":"20166","ReferenceID":"DC0-bdfdb791-b22b-4785-ba83-3407131bd7fc","PostedDate":"\/Date(1764939467000)\/","Description":"Leads and delegates tasks to install crews, subcontractors, and union trades. May be required to regularly lead a team on large projectsVerifies all work complies with clients QC standards. Oversee field operations in situations without a dedicated on-site superintendentRead and understand functional design drawings and cable riser diagramsProvide a consistent level of technical oversight as well as flexibility in work schedule. This position requires periodic overtime and may require overtime and weekend work for extended periods to meet client deadlinesAble to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to field site supervisor and/or direct managerResponsible for tracking and maintaining their toolkit, company vehicles and installation materials inventories. Keep clean, orderly and well documented.Responsible for checking in drop shipped items and maintaining on-site materials needed by the crew. Working with the PM to assure timely delivery of on-site equipment and materialsResponsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirement in this area)Maintain daily record of time worked on specific projects for timesheet entry as well as an employee/contractor information log to share with management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"ES Supervisor","City":"Sterling","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Education/Certifications:High school or GED equal1-2+ years as an installation technician supervisor or 5+ years in the field as a Sr techData center experience within electronic security realm","Skills":"Lenel CertAVIXA CTSExperience on large commercial or federal projects as supervisor/PM","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":46.0000,"SalaryLow":36.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Leads and delegates tasks to install crews, subcontractors, and union trades. May be required to regularly lead a team on large projectsVerifies all work complies with clients QC standards. Oversee... field operations in situations without a dedicated on-site superintendentRead and understand functional design drawings and cable riser diagramsProvide a consistent level of technical oversight as well as flexibility in work schedule. This position requires periodic overtime and may require overtime and weekend work for extended periods to meet client deadlinesAble to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to field site supervisor and/or direct managerResponsible for tracking and maintaining their toolkit, company vehicles and installation materials inventories. Keep clean, orderly and well documented.Responsible for checking in drop shipped items and maintaining on-site materials needed by the crew. Working with the PM to assure timely delivery of on-site equipment and materialsResponsible for tracking and maintaining their personal licenses, certifications and qualifications. (Some states have specific requirement in this area)Maintain daily record of time worked on specific projects for timesheet entry as well as an employee/contractor information log to share with management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 21, 2025
O'fallon, MO
|
Managerial / Professional
|
Perm
|
$78k - $102k (estimate)
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A client of Insight Global is seeking a Global Climate Risk & Safety Manager for a unique, data-driven safety role based in a Class A office environment. This permanent position, ideally located in... O?Fallon but flexible to other client sites, requires on-site presence at least three days per week. Unlike traditional safety roles, this position focuses on operational data management rather than hands-on workplace safety. The manager will oversee global workplace safety audits and climate risk assessments, ensuring compliance and consistency across regions. Responsibilities include reviewing audit results, validating data, and consolidating findings into standardized templates and dashboards for leadership reporting.The role leads a team of three analysts?two focused on workplace safety and one on climate risk?spread across North America, Europe, and APAC. Key tasks include managing audit workflows, pulling and presenting data, and leveraging tools like Smartsheet and Velocity for reporting. Familiarity with Jupiter climate risk software is a strong plus, as the position involves interpreting environmental risk ratings (heat, drought, cold) for real estate and growth planning. Candidates should have 5?8 years of experience, strong organizational skills, and general knowledge of commercial workplace safety. This is an excellent opportunity for professionals who thrive in global coordination, data integrity, and stakeholder engagement without the need for extensive presentation duties.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Nov 21, 2025
The Woodlands, TX
|
Project Manager
|
Contract,Perm Possible
|
$62 - $77 (hourly estimate)
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An employer in The Woodlands, TX area is seeking a Sr. Project Manager to join their team. This team is currently responsible for the development and integration of enterprise applications and... systems. The Sr. PM will be responsible for program management for multiple projects within IT in accordance with the business. This individual will be working closely with various executive stakeholders to understand business initiatives and requirements as well as IT teams to impact technical execution.this is a contract position paying between 65 and 75 an hour with a conversion salary of around $140,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Dec 04, 2025
Indianapolis, IN
|
Engineering (Non IT)
|
Perm
|
$80k - $100k (estimate)
{"JobID":473646,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-86.14,"Longitude":39.77,"Distance":null},"State":"Indiana","Zip":"46226","ReferenceID":"CIN-7c96edcd-8114-4c49-ae5f-6ce2a73da1bf","PostedDate":"\/Date(1764884626000)\/","Description":"A retail employer in the Indianapolis area is seeking an Inventory Control Supervisor to oversee parts management and inventory control within their parts warehouse. This role is highly analytical and focuses on ensuring accurate inventory tracking, efficient handling of inbound and outbound shipments, and alignment with operational strategies. The Inventory Control Supervisor will report directly to the Inventory Control Manager and will lead parts center staff, including pickers, to maintain smooth daily operations and adherence to company standards.Key responsibilities include developing and executing strategies for loading and unloading VLMs, managing replenishment levels, and supervising auto-replenishment processes for technician vehicles. The position also involves maintaining inventory accuracy through the CMMS platform (Maximo), coordinating with supply vendors to ensure timely delivery, and driving continuous improvement initiatives that support operational goals. This role requires strong leadership behaviors to lead a team of 2-4.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Inventory Control Supervisor","City":"Indianapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4 -6 years of inventory control/parts management experience.Strong data analytics background and well versed in MS Excel.Proven experience in inventory forecasting, using data analytics and historical trends.Bachelor?s degree or equivalent work experience.Experience building partnerships with vendors.","Skills":"","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A retail employer in the Indianapolis area is seeking an Inventory Control Supervisor to oversee parts management and inventory control within their parts warehouse. This role is highly analytical... and focuses on ensuring accurate inventory tracking, efficient handling of inbound and outbound shipments, and alignment with operational strategies. The Inventory Control Supervisor will report directly to the Inventory Control Manager and will lead parts center staff, including pickers, to maintain smooth daily operations and adherence to company standards.Key responsibilities include developing and executing strategies for loading and unloading VLMs, managing replenishment levels, and supervising auto-replenishment processes for technician vehicles. The position also involves maintaining inventory accuracy through the CMMS platform (Maximo), coordinating with supply vendors to ensure timely delivery, and driving continuous improvement initiatives that support operational goals. This role requires strong leadership behaviors to lead a team of 2-4.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 07, 2025
Los Angeles, CA
|
Sales
|
Perm
|
$120k - $125k (estimate)
{"JobID":423397,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.336454545455,"Longitude":34.2430909090909,"Distance":null},"State":"California","Zip":"91352","ReferenceID":"FTW-711b69c6-232c-47aa-ba9f-ca7bd3eeae87","PostedDate":"\/Date(1751886958000)\/","Description":"Dixon Hard Chrome is looking for a Technical Sales leader with hands-on experience in electroplating, anodizing, electroless nickel, or similar metal finishing processes. This is a vital customer-facing role that demands strong technical knowledge and the capacity to provide expert consultation to clients. We are a service-based organizationnot a manufacturerso a solid understanding of electroplating processes is crucial for success in this position.The main goal of this role is to promote business growth by attracting new customers and strengthening relationships with current accounts. This will be achieved through effective communication with customers and providing timely technical responses to their inquiries. The ideal candidate is a self-motivated, well-organized professional with a background in technical operations in the aerospace, manufacturing, or metal finishing sectors.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Technical Sales Manager","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum 5+ years of experience in operations, preferably in aerospace or manufacturing sectors.Minimum 3+ years of hands-on experience in electroplating, anodizing, electroless nickel, or related metal finishing processes. (This is a must.)Proven ability to lead customer relationships from prospecting through closing and retention.Excellent communication, negotiation, and presentation skills.Strong organizational and time management skills; able to handle multiple priorities effectively.Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel).Ability to interpret engineering drawings and product specifications.Demonstrated ability to collaborate with internal teams and external stakeholders.Positive, team-oriented attitude with a drive to succeed and grow the business.Familiar with aerospace specifications for metal finishing and chemical processing for Boeing, Lockheed Martin, and military applications.","Skills":"","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":125000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Dixon Hard Chrome is looking for a Technical Sales leader with hands-on experience in electroplating, anodizing, electroless nickel, or similar metal finishing processes. This is a vital... customer-facing role that demands strong technical knowledge and the capacity to provide expert consultation to clients. We are a service-based organizationnot a manufacturerso a solid understanding of electroplating processes is crucial for success in this position.The main goal of this role is to promote business growth by attracting new customers and strengthening relationships with current accounts. This will be achieved through effective communication with customers and providing timely technical responses to their inquiries. The ideal candidate is a self-motivated, well-organized professional with a background in technical operations in the aerospace, manufacturing, or metal finishing sectors.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 25, 2025
Syracuse, NY
|
Accounting / Finance
|
Perm
|
$100k - $147k (estimate)
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Responsibilities will include: ? Facilitates the collection of earned reimbursement, reviewing payor contracts to ensure contract fees are modeled accurately in the billing system and working with... billing staff to identify variances in actual payment. ? Identifies and implements solutions to problems and issues affecting revenue cycle functions, working collaboratively with other departments within our healthcare system, including the MSGs and University Hospital (UH). ? Develops and organizes groups/committees to address issues to improve oversight and efficiency of the revenue cycle. ? Reviews and tracks payment trends, presents data, makes recommendations for problem and issue resolution based upon staff findings, and reports findings to leadership. ? Resolves complex physician professional billing issues in a timely manner. ? Leads and mentors revenue cycle subject matter experts and their supporting teams within MedBest and the MSGs, ensuring a high level of engagement and productivity. ? Prepares service level metrics and explanatory summaries for leadership. ? Develops MSG standards and procedures for all points of the revenue cycle including, but not limited to, charge capture, data entry, payment posting, insurance follow up, collections and denials management. ? Adheres to all department and organization policies, procedures, and best practices. ? Maintains working knowledge of applicable Federal, State, and local laws and regulations. Monitors billing compliance with all third-party payer regulations. ? Maintains confidentiality in compliance with HIPAA regulations and ensures that department remains compliant with all relevant regulations. ? Completes other duties as needed and assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Oct 24, 2025
New York, NY
|
Accounting / Finance
|
Perm
|
$84k - $105k (estimate)
{"JobID":459425,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10036","ReferenceID":"DGW-58418309-9279-4d56-b1ab-37dcd0cda120","PostedDate":"\/Date(1761319736000)\/","Description":"A. Basic FunctionThe primary role of the Senior Digital Library Account Manager is to act as the main point of contact for the successful onboarding and renewal of institutional customers? Digital Library and Open Access subscriptions. Key responsibilities include preparing annual price quotes for individual institutions and consortia for internal review and direct communication with customers, responding to inquiries about the Digital Library, Books, and Open Access policies and programs, managing documentation such as licenses and related paperwork, requesting purchase orders and generating invoices, ensuring timely account payments, analyzing usage statistics, providing usage and publication reports upon request, and offering basic technical support for institutional subscribers.Responsibilities: Principal Duties and FunctionsPrepare and deliver annual subscription and Open Access license quotes for current consortia and individual accounts in coordination with the Director of Digital Library \u0026 Advertising Sales.Serve as the primary contact for onboarding new subscriptions and ongoing customer support, including answering questions about policies and programs, providing usage and publication reports, and managing related account activities.Support the sales process by handling invoicing, drafting licenses, and processing necessary documentation.Respond to inquiries about the Digital Library and Open Access policies and programs, and provide basic technical support such as IP updates and SSO implementation.Maintain accurate and up-to-date CRM records for institutional customers.Oversee account receivables to ensure timely payments and follow up on overdue accounts.Represent the organization at library market conferences (approximately five weeks per year), including setup and breakdown of the exhibition booth.Maintain financial reporting for assigned institutional accounts.Monitor trends in assigned accounts and alert the Director of Digital Library \u0026 Advertising Sales to potential opportunities or risks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Senior Digital Library Account Manager","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1. Education: 4-year college degree required, preferably in business/marketing, library science or computer science related fields.2. Experience: Minimum 5 years of related account management, account retention and customer service experience in the publishing industry, preferably in an STM publishing environment. Familiarity with Open Access licensing models is a plus.3. Special Requirements: (Knowledge or Skill) The individual must have strong in-person, written and oral communication skills, be comfortable working with international customers, have an ability to manage a wide range of daily tasks and responsibilities in a time- sensitive environment, and have excellent computer, organizational, decision-making, and time management skills. An ability to work independently with minimum daily supervision are firm requirement","Skills":"","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":105000.0000,"SalaryLow":84000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A. Basic FunctionThe primary role of the Senior Digital Library Account Manager is to act as the main point of contact for the successful onboarding and renewal of institutional customers? Digital... Library and Open Access subscriptions. Key responsibilities include preparing annual price quotes for individual institutions and consortia for internal review and direct communication with customers, responding to inquiries about the Digital Library, Books, and Open Access policies and programs, managing documentation such as licenses and related paperwork, requesting purchase orders and generating invoices, ensuring timely account payments, analyzing usage statistics, providing usage and publication reports upon request, and offering basic technical support for institutional subscribers.Responsibilities: Principal Duties and FunctionsPrepare and deliver annual subscription and Open Access license quotes for current consortia and individual accounts in coordination with the Director of Digital Library & Advertising Sales.Serve as the primary contact for onboarding new subscriptions and ongoing customer support, including answering questions about policies and programs, providing usage and publication reports, and managing related account activities.Support the sales process by handling invoicing, drafting licenses, and processing necessary documentation.Respond to inquiries about the Digital Library and Open Access policies and programs, and provide basic technical support such as IP updates and SSO implementation.Maintain accurate and up-to-date CRM records for institutional customers.Oversee account receivables to ensure timely payments and follow up on overdue accounts.Represent the organization at library market conferences (approximately five weeks per year), including setup and breakdown of the exhibition booth.Maintain financial reporting for assigned institutional accounts.Monitor trends in assigned accounts and alert the Director of Digital Library & Advertising Sales to potential opportunities or risks.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.