Job Search Results for call center

Insight Global is looking to bring on 2 Scrub Techs to their client's team in the St. Louis area! The Operating Room Scrub Tech scrubs for surgical procedures and demonstrates competence while... More functioning as a member of the surgical team. Prepares and maintains supplies, instruments and equipment related to these procedures. Supports the philosophy, objectives, and goals of the Surgery Center. Supports and participates in quality improvement activities. Position requires weekdays only--no holidays, weekends, or call. Based on experience, this candidate will be making anywhere from $25-$30/hr,We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A client is seeking a REMOTE Insurance Sales Agent for a direct hire opportunity. The client is an insurtech start-up. Our mission is to build industry-leading solutions that make insurance easy for... More everyone, from consumers to partners to insurers. Our embedded insurance solutions bring the market's leading insurance brands into the apps and ecosystems consumers already use to help them find, compare, and purchase personal insurance, harnessing the power of their personal data. This agent will be a central part of our ambitious Sales engine, proposing risk management strategies that expertly fit the risk profiles of each customer. They will be expected to sell new policies every month, navigate dozens of insurers' products and agent portals to find best insurance options, etc. This is an INBOUND sales role, they will not be expected to cold call or generate their own leads.SHIFT: Tuesday-Saturday (12p-9p EDT) OR Sunday-Thursday (12p-9p EDT)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This person will join a team of 7 to providel support to maintain or upgrade the existing Telecommunications systems, including PBX, Voice Mail, Contact Center, IVR, Cable Plant and wireless IP... More phones. Support and provide technical guidance to the Field Staff. Support of the Nurse Call backend systems. This is an ONSITE position based in Elkton, MD. This individual can work from home and have flexibility but must be close-by for outages.PRINCIPAL DUTIES AND RESPONSIBILITIES: 1.Recommends solutions as appropriate to resolve complex Telecommunications service request.2.Analyzes system traffic reports as requested by management, including operator statistics, voice mail, ACD, trunk, and PBX load balance. Make necessary modifications based on analysis.3.Coordinates the installation of Telecommunications Systems for CCHS at all satellite locations. 4.Investigates and resolves all escalated telecommunications system repair requests with external vendors or internal staff as appropriate.5.Conducts site surveys for all new projects to estimate equipment required and labor time.6.Oversees the maintenance of all CCHS Telecommunications and Ancillary Systems via established industry guidelines for optimum operating efficiency.7.Participates in construction and renovation projects involving multi-disciplinary teams.8.Performs analysis of Voice Messaging Systems, which includes a monthly report on traffic and effective utilization. 9. Oversees the weekly work efforts of the contracted vendor technical staff.10.Maintain the Nurse Call servers and application backend.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Los Angeles area. This is a customer service role, operating in a call center... More environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.Responsibilities include:- Answer high-volume, inbound calls or texts from current customers in a timely manner- Perform routine data entry and validation tasks- Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties- Interact with multiple departments to expedite processing and/or issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large financial group in Cincinnati is seeking Customer Service Consultants to join their Enterprise Engagement Center. This team is completing inbound service calls to current clients regarding... More payments, annuities, life insurance qualifications, beneficiaries, etc. More responsibilities include: *Reviews, researches and/or analyzes necessary policy data in order to resolve client inquiries or concerns via telephone, written correspondence, email or online chat. *Provides professional and courteous service, including diffusing escalated clients to resolve concerns; completes service requests within departmental service levels. *Proactively seeks resolution to client issues; uses solid judgment in recognizing the need to escalate situations to management. *Provides analysis and service for all products *Makes independent decisions regarding customer requests, and processes policy transactions on administrative systems as necessary. *Maintains accurate information and documentation in Salesforce Customer First Platform. *Required to utilize multiple administration systems to service clients. *Proactively conducts outbound calls to follow up on previous client concerns to ensure issues were resolved accurately and timely. *Analyzes client trends to identify and mitigate risk to the Enterprise, including, but not limited to, anti-money laundering, privacy concerns, premium financing and unethical practices. *Requires developing and maintaining comprehensive knowledge of state regulations, required forms, policy details, processes, current and discontinued products, etc. *Develops and maintains positive working relationships with internal and external clients. *Identifies cross-selling opportunities and utilizes tailored approaches to secure sales leads. *Proactively conducts conservation efforts to retain business. *Processes all work requests received through Imaging from various departments within established service levels. *Identifies system or procedural problems and recommends improvements to benefit clients or home office associates. *Services walk-in clients to the Home Office. *Performs other duties as assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Bilingual Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area. The Bilingual Technical Support Representative is... More responsible for taking inbound phone calls from truck drivers, shop foreman, dealership technicians, or warranty analysts. They will be assisting in troubleshooting and diagnosing technical issues regarding product support, warranty claims, or maintenance products on medium and heavy-duty truck and trailer systems. They will be joining a team of 15 technical support representatives and will be required to operate a computer and keyboard while speaking on the phone. The call center is in an open environment that encourages collaboration within a supportive, team atmosphere. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Surgical Assistant will support the operating room (OR) and Level III Trauma Center, delivering high-quality care to patients based on assessed needs. The primary cases you would see are Sports... More Med/Ortho. The major focus is on the scrub/assist role but may also include an assistant circulator role under the direct supervision of a Registered Nurse.On call 1 day per week/4-5 times per monthPay would be based on experience and would range from $25-$40 hourlyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large Hospital System local to South Jersey is looking to hire a Process Improvement/Operation Excellence Specialist to join their Population Intelligence team. This person will apply Lean, Six... More Sigma and Project Management methodologies to deploy projects aimed at reducing variation and eliminating waste within the hospital system. They will work with the data teams to identify trends, observe, gather and manipulate data to create and transform processes that will help with production flow and operations of the team/organization. They will be responsible for managing multiple projects simultaneously relating to, but not limited to rev cycle, call center, and clinical projects. This person will also assist with leading junior members of the team and presenting to stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large wholesale distributor is seeking a professional IT Technician with experience in a large company enterprise support role, help desk / support call center experience, and / or onsite repair... More or other technical support position. PC Techs will install, troubleshoot, and repair computer systems, hardware, and computer peripherals. Looked-for skill set should include advanced troubleshooting strategies, desire to learn and implement innovative technologies, competent and efficient communication with users (ability to use simple explanations), and an aptitude for flexibility and multi-tasking in a challenging environment. Responsibilities may include:Manage a comparable case assignment load as assigned by management. Able to work independently in an efficient manner until case it completed to user satisfaction.Technician may be assigned by senior technician/leadership to work on various small project(s), or parts of larger project(s), and is expected to drive progress to complete the necessary work.Prepare and image machines for field deployment.Replace internal components of computer assets.Technician must be familiar with software installation and required maintenance.Technician must be able to troubleshoot issues in multiple support disciplines at the same time and ensure work is completed to the satisfaction by senior PC Techs and other IT management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This large municipality is needing extra help in their call center environment. This will be an onsite 8-5 M-F position. 85% of the role will be phone support where they would be taking incoming... More calls from internal employees and drafting tickets, trouble shooting over the phone, or escalating the issue up. They will be managing tickets in the ticket portals and expected to close out around 100 tickets per month. Some issues may require hands on which will involve local travel around Plano to other locations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less