Job Search Results for call center

Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center... More environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Responsibilities include: - Answer high-volume, inbound calls or texts from current customers in a timely manner - Perform routine data entry and validation tasks - Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties - Interact with multiple departments to expedite processing and/or issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:This is a hands-on technical role supporting a secure, high-performing IT infrastructure for a 24/7 manufacturing operation. The Systems Administrator will: Responsibilities:Manage... More servers, applications, and network services to ensure uptimeDeploy, monitor, update, and troubleshoot Hyper-V virtual servers and business-critical applicationsAdminister Active Directory, Entra ID, Group Policies, RDS, Intune, and Microsoft 365 toolsAssist with DHCP, DNS, wireless access points, switching, and firewall tasksMonitor infrastructure health and respond to alertsApply patches and updates to prevent security incidentsMonitor system activity for threats and assist with incident responseSupport backup, restore, and disaster recovery planning/testingAct as SME for key business applications (Korber One/HighJump, Salesforce, Power Apps)Provide Tier III escalation support and participate in after-hours on-call rotationCollaborate with junior team members on troubleshooting and projectsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Bilingual Data Scientist/AI Engineer for one of our clients to sit in Denver, CO. This person will be joining a team who is focused on implementing AI for enhancing... More customer engagement and business usage. This person will work on 5-6 projects at once and be responsible for contributing to designing and developing different AI models for different uses. For example, a current project includes a model serving as a real-time coaching tool for call center agents. This person will spend their time creating models, fine-tuning, leading the team and working closely with the VP and SVP of the group. The current project is implementing new languages for the model to respond to.? The team has a daily stand up to start the day and discuss the status of the project.? The day would consist of 20% of time in meetings and 80% of time coding using Python to prompt AI models.? This role will be performed 5 days a week on-site in Denver, CO. The pay is between 40-45/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A customer of Insight Global is seeking an Inside Sales Representative who will sit in Marietta, GA to support the growth of their business through outbound cold calling. These people are going to be... More in a call center environment responsible for outbound cold calling on businesses to set meetings with prospective customers for the Outside Field Representatives to go on. The ideal candidate will possess HIGH VOLUME cold calling experience, tenacity, self discipline and a willingness to learn. We are also looking for someone who has exposure working within CRMs to document and follow up on customer activity.Responsibilities include: *125+ outbound calls in assigned market to set meetings for outside sales representatives *Gather contact information from potential clients and create brand awareness *Report on productivity and track sales activityoAfter 60 days, responsible for setting 8+ meetings/week This role is fully onsite in the Marietta office, with no hybrid flexibility. It will be paid through a base salary + commission. This opening is for a 9-6pm shift.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Answer high volumes of inbound calls from patients, providers, and referral sources.Coordinate new patient referrals and intake processes across multiple locations.Register patient accounts and... More verify insurance eligibility and benefits.Schedule initial appointments and procedures using EHR and PMS systems.Maintain accurate and up-to-date patient records and documentation.Resolve routine and non-routine issues related to patient intakeWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Network Engineer. You will work with a solution that is a hyperconverged, multitenant private cloud hosting environment for hosting enterprise and tactical applications.... More You will be utilizing VMware products (ESXi, vSAN, NSX, vCloud Foundations, ARIA Automation) to implement a Software Defined Data Center (SDDC) across multiple global sites. Our client provides value-added common and managed services that host applications. The role involves collaborating with engineers to design and maintain the clients architecture while developing, deploying, and sustaining Infrastructure as Code (IaC) for network architecture and customer enclave provisioning. Responsibilities include daily network administration, such as patching and upgrading components, monitoring resource health, and escalating critical issues to the client lead. The position requires hardening the network in line with commercial best practices and government cybersecurity controls, performing troubleshooting and root cause analysis for hosting platform issues, and providing on-call support for after-hours incidents. Additionally, the role includes creating and maintaining comprehensive documentation?such as system diagrams, network topology, configurations, and standard operating procedures?and recommending improvements to security, scalability, manageability, and performance across clients network enclaves. Salary from $115K-145K.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A customer of Insight Global is seeking an Inside Sales Representative who will sit in Marietta, GA to support the growth of their business through outbound cold calling. These people are going to be... More in a call center environment responsible for outbound cold calling on businesses to set meetings with prospective customers for the Outside Field Representatives to go on. The ideal candidate will possess HIGH VOLUME cold calling experience, tenacity, self discipline and a willingness to learn. We are also looking for someone who has exposure working within CRMs to document and follow up on customer activity.Responsibilities include: *125+ outbound calls in assigned market to set meetings for outside sales representatives *Gather contact information from potential clients and create brand awareness *Report on productivity and track sales activityoAfter 60 days, responsible for setting 8+ meetings/week This role is fully onsite in the Marietta office, with no hybrid flexibility. It will be paid through a base salary + commission. We have 3 shifts available currently. 2 openings for 9-6pm & 1 opening for 10-7pm.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Monthly Permits Clerk to manage all aspects of monthly parking permits, including processing applications, handling renewals and cancellations, and maintaining accurate... More records. This role involves providing excellent customer service, managing billing and payments, preparing reports, and coordinating with internal teams to ensure smooth operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Building Engineer to join the team of one of their clients! The ideal candidate will have a background in Data centers, HVAC, energy efficiency, assisting mechanical... More engineering designs for repairs, upgrades, and recommissioning of existing facilities, independently or as a member of a team, including good communication skills and the ability to work with a group of experienced professionals. The candidate will be responsible for executing for working with contractors on repairs, upgrades, and recommissioning of existing facilities, independently or as a member of a team. The successful candidate should have a minimum of 5+ years' experience with knowledge in mechanical HVAC, controls, piping, and plumbing. This role will work in a building that houses a large 26,000 square feet data center. The building is over 300,000 square feet and houses, multiple tenants. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of our large transportation clients is looking for a recruiting assistant to help qualify and pre-screen candidates to send to internal recruiters for interviews. This candidate should be... More comfortable in a high volume setting, used to multitasking, and managing their time efficiently to achieve company metrics and KPIs. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less