Job Search Results for call center

*Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions *Contact customer representative and ascertain equipment/systems problems ... More *Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites *Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment *Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell *Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals *Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction *Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers *Obtain customer signature upon completed service call assignmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a dynamic and experienced Product Manager to lead the development and optimization of workforce management solutions for our retail client. The ideal candidate will have a... More strong background in product management, with a focus on creating efficient and effective workforce strategies that align with business objectives. This resource will own the roadmap, strategy, and development for tools in the WFM space and align on needs and prioritization. A key responsibility will be doing the assessment of WFM integrators to compare providers and see which have the solutions to integrate best into their CRM. This person will be cross-collaborating with the existing workforce management team, insights and analytics, data delivery, system architects, and the retail workforce management team. The ideal candidate will have the qualifications below: We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Senior Data Engineer/Architect to join our clients growing medical center. This person will be responsible for designing, developing, testing, documenting and maintaining... More data warehouse and analytics architecture to meet UCSF's data and analytics needs! Day to Day Responsibilities: *Collaborate with business and technology partners to gather business requirements and create architectural designs spanning UCSF missions: Education, Research, Health, and Financial and Administrative Services *Use business domain knowledge to profile data and determine the best approaches to extract data into data warehouses. *Design data models and ETLs to in the Education Data Warehouse for all UCSF Schools and Programs. *Apply the Kimball dimensional data modeling technique to build and enhance the enterprise data warehouse; this ties to the need for enterprise design intention, connecting Education to other UCSF mission assets. *Design, develop, test, document, and support new and existing ETL processes using Microsoft SQL Server Integration Services (SSIS), AWS Glue, Azure Data Factory, IBM InfoSphere DataStage, or other tools. *Write ETL specifications for more junior data engineers to execute. *Demonstrate fluency in SQL programming and performance tuning. *Develop business intelligence products, such as reports and dashboards, using Tableau or other data visualization tools. *Document business rules and metadata in the data dictionary and keep the information updated. *Possess excellent communication skills and the ability to articulate system designs and patterns to varying levels of leadership. *Participate in project planning, including scoping backlogs and determining estimates. *Assume on-call duties to support the operation of reporting and analytics systems. *Maintain appropriate business domain knowledge in healthcare, education, research, finance, and business administration.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an Support Specialist for a large paper manufacturing company. The Support Specialist will be supporting the customer service team and will be responsible for data entry... More at large. The support specialist is not in a customer facing role, instead provides data entry support on the back end of customer service inquiries. This is an entry level position and training will be provided on all company compliance policies, reporting systems, and procedures.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Design, develop, and implement ETL processes using Informatica PowerCenter.Perform data analysis, data mapping, and transformation rules definition.Troubleshoot and resolve data, system issues and... More performance issues in Informatica workflows.Perform optimization of Informatica mappings, sessions, and workflows for better performance and efficiency.Provide on-call support for ETL processes during off-hours when necessary.Stay updated with the latest Informatica PowerCenter features and updates and implement them as needed.Should be self-motivated, not depend on anyone for direction, and ready to get the hands dirty.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Building Engineer to join the team of one of their clients! The ideal candidate will have a background in Data centers, HVAC, energy efficiency, assisting mechanical... More engineering designs for repairs, upgrades, and recommissioning of existing facilities, independently or as a member of a team, including good communication skills and the ability to work with a group of experienced professionals. The candidate will be responsible for executing for working with contractors on repairs, upgrades, and recommissioning of existing facilities, independently or as a member of a team. The successful candidate should have a minimum of 5+ years' experience with knowledge in mechanical HVAC, controls, piping, and plumbing. This role will work in a building that houses a large 26,000 square feet data center. The building is over 300,000 square feet and houses, multiple tenants. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Your key responsibility is to implement Core Azure networking infrastructure along with voice infrastructure. Supporting the telephony services, includes global call centers and system design. You... More will be responsible to evaluate, architect and oversee technology selection and implementation for both Voice and LAN/WAN solutions. Your responsibility also includes working with System Architects and IT Operations to define, build, and maintain Business Continuity Plans and DR strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in El Paso, Tx. The service delivery rep will be... More responsible for being the first point of contact for any customers that may have questions, comments or concerns. The main responsibilities will be answering inbound calls, making outbound calls, addressing issues in regard to payroll, payments, etc, and working collaboratively with clients and other team members throughout the organization. The candidate should be adaptable, have a good attitude, and be able to work in a fast-paced environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in El Paso, Tx. The service delivery rep will be... More responsible for being the first point of contact for any customers that may have questions, comments or concerns. The main responsibilities will be answering inbound calls, making outbound calls, addressing issues in regard to payroll, payments, etc, and working collaboratively with clients and other team members throughout the organization. The candidate should be adaptable, have a good attitude, and be able to work in a fast-paced environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's clients is looking for a medical phone receptionist for the Surgical Group in Pennington, NJ. This person will greet patients and visitors when they walk in. This person will... More be taking all phone calls (350 per day), routing phone calls to different people within the hospital, taking insurance cards, scanning them in, taking co-pays, scheduling follow-ups, and sometimes calling office visit referrals. This is a fast-paced environment with an opportunity to find a full-time role within the growing health system. The schedule will be 8:00 am-4:30 pm Monday - Friday.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less