Job Search Results for call center
Dec 05, 2024
Anaheim, CA
|
Customer Service
|
Contract
|
$18 - $23 (hourly estimate)
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Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment,... fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Sep 11, 2024
Los Angeles, CA
|
Patient Services (i.e. Scheduler)
|
Contract
|
$18 - $23 (hourly estimate)
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An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for... multiple internal medicine offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is on-site until fully trained and passing multiple assessments (typically around 2-3 months of working on-site - depending on performance) where it will then go remote.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 25, 2024
Canton, MS
|
Help Desk
|
Contract,Perm Possible
|
$16 - $20 (hourly estimate)
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A client of Insight Global is looking for support technicians to join their growing data center team. The ideal candidate will be someone that shows up, works hard, and adds value to the team... culture. Day to day the candidate will participate in the pulling and resolving of technical tickets. They will work hands on in server rooms and on physical hardware. This role will play a crucial role in keeping data center operations on pace. Pay: $20/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 06, 2024
Sandston, VA
|
Help Desk
|
Contract,Perm Possible
|
$26 - $33 (hourly estimate)
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We are seeking a skilled Data Center Technician/Engineer with a strong background in data center operations and experience with rack deployments & hardware technologies. The ideal candidate will be... responsible for maintaining, monitoring, and optimizing data center infrastructure to ensure efficient performance and reliability.Key Responsibilities: Infrastructure Management: Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs. Monitor system performance, troubleshoot issues, and perform routine maintenance. Manage and optimize GPU workloads for AI, machine learning, and data processing applications. Monitoring and Reporting: Utilize monitoring tools to track performance metrics and identify potential issues. Generate reports on system performance and capacity planning. Documentation and Compliance: Maintain accurate documentation of configurations, procedures, and inventory. Ensure compliance with data center policies and industry standards. Collaboration: Work closely with cross-functional teams to support project deployments and upgrades. Provide technical support and training to team members and end-users.pay rate for this is 15-26/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 01, 2024
Henrico, VA
|
Network Engineer
|
Perm
|
$115k - $135k (estimate)
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The Senior Networking Engineer performs activities with respect to network communications including configuration, installation, troubleshooting and management including LAN and WAN systems.... Licensure, Certification, or Registration Requirements for Hire: Related certification preferred Licensure, Certification, or Registration Requirements for continued employment: Related certification preferred Experience REQUIRED: Position typically requires a Bachelors Degree with ten (10) to twelve (12)+ years of related experience, or equivalent combination of related education and experience. Work is assessed through consultation and agreement with others to ensure long range targets and business objectives are met. Hybrid 3 Days in office OR Remote, living within an hour from RichmondWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 04, 2024
Orlando, FL
|
Computer Engineering
|
Perm
|
$110 - $120 (hourly estimate)
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This role will support to perform complex analytical and administration work for VMware, Azure, and Terraform. The will be responsible for implementation, maintenance, monitor, and protect... infrastructure. Manage and support VMware/Vsphere environmentManage and support Terraform Enterprise environmentProvide Azure & Windows support as necessarySalary pay range is 100k - 120K annuallyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 01, 2024
Marietta, GA
|
Telecom / PBX / Cable Technician
|
Contract,Perm Possible
|
$40 - $50 (hourly estimate)
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A client is seeking a Telecom Technician to join their team in Georgia - northwest Atlanta! You will be responsible for the daily operation of primarily all Avaya telephone equipment. This role will... also require support of Cisco Unity voicemail, CMS and adjuncts. You will provide technical support and maintenance for new or existing telecommunications services, like cellular device rollouts and provide leadership on projects by working with team members and internal customers. This role will administer and maintain system changes, upgrades and patch management as required for stable and secure platforms. Additionally, the Avaya call center environment is in process of evaluating and moving to a Genesys voice platform as well as migrating Avaya phone systems to the Cisco platform.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Oct 01, 2024
Doral, FL
|
Help Desk
|
Perm
|
$45k - $50k (estimate)
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**Salary:50k**My client, which is a reputable global law firm, is currently looking for a full time Helpdesk Support Specialist to help in either the Doral or Phoenix area. This will be a full-time... position, providing support for attorneys and business staff in a 24x7 call center environment. The main responsibility of this employeel is to help individuals resolve complex technical issues both via phone and email. With 40-60 requests coming in daily, it is important that this individual is highly productive, able to balance priorities and meet productivity measures. In addition, with representing the law firm, they are expected to have exceptional customer service skills including the ability to convey highly technical information in an easy to understand/non-technical way.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Sep 12, 2024
Los Angeles, CA
|
Managerial / Professional
|
Contract-to-perm
|
$38 - $47 (hourly estimate)
{"JobID":380395,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-118.365454545455,"Longitude":34.0706363636364,"Distance":null},"State":"California","Zip":"90048","ReferenceID":"HSW-733595","PostedDate":"\/Date(1726139659000)\/","Description":"The Patient Access Manager oversees daily operations, ensuring alignment with Medical Center philosophies and customer needs. This role includes fiscal responsibility, strategic planning, and staff development. The Manager collaborates with medical staff and other departments, contributing to the achievement of Patient Services goals.Key Responsibilities:-Develop and maintain efficient workflows, policies, and procedures for Scheduling, Referrals, Financial Clearance, Registration, and Revenue Cycle processes.-Monitor and adjust staffing schedules to meet department needs.-Supervise and develop clerical and administrative staff, including hiring, training, performance evaluation, and disciplinary actions.-Implement training and workflow enhancements to improve customer service and data integrity.-Manage human resources and payroll functions, resolving related issues.-Perform quality measures and monthly reporting of Key -Performance Indicators.-Ensure compliance with all relevant laws and Medical Center protocols.-Foster a positive work environment and promote staff development.-Assist with budget preparation and manage labor and supply costs.-Collaborate with internal and external departments to resolve workflow issues.-Hold regular staff meetings to communicate updates and address concerns.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Patient Access Manager","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Minimum of 4+ years of supervisory experience.-Experience with 30+ direct reports-High school diploma or GED.-Minimum of 3 years of experience in a healthcare delivery system.-Knowledge of ICD-10 coding, call center operations, and charge master lists.-Strong customer service focus.","Skills":"-Bachelors degree in business administration, finance, accounting, or a related field.","Industry":"Managerial / Professional","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":47.0000,"SalaryLow":37.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Patient Access Manager oversees daily operations, ensuring alignment with Medical Center philosophies and customer needs. This role includes fiscal responsibility, strategic planning, and staff... development. The Manager collaborates with medical staff and other departments, contributing to the achievement of Patient Services goals.Key Responsibilities:-Develop and maintain efficient workflows, policies, and procedures for Scheduling, Referrals, Financial Clearance, Registration, and Revenue Cycle processes.-Monitor and adjust staffing schedules to meet department needs.-Supervise and develop clerical and administrative staff, including hiring, training, performance evaluation, and disciplinary actions.-Implement training and workflow enhancements to improve customer service and data integrity.-Manage human resources and payroll functions, resolving related issues.-Perform quality measures and monthly reporting of Key -Performance Indicators.-Ensure compliance with all relevant laws and Medical Center protocols.-Foster a positive work environment and promote staff development.-Assist with budget preparation and manage labor and supply costs.-Collaborate with internal and external departments to resolve workflow issues.-Hold regular staff meetings to communicate updates and address concerns.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Dec 17, 2024
Deerfield Beach, FL
|
Customer Service
|
Contract-to-perm
|
$16 - $20 (hourly estimate)
{"JobID":395129,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.1044545454545,"Longitude":26.3257272727273,"Distance":null},"State":"Florida","Zip":"33441","ReferenceID":"FTL-752507","PostedDate":"\/Date(1734437642000)\/","Description":"Our client in Deerfield Beach FL, has an immediate opening for a Dispatcher/Customer Service Representative. This position will report to both the Dispatch Manager and Supervisor. The primary responsibility of this position is to ensure the highest level of customer service during order taking, dispatching, scheduling of drivers and deliveries. Responsibilities include: Successfully complete training in concrete manufacturing and customer service (to be provided). Comply with all company\u0027s Safety Policies, attend department, and site safety meetings, participate in safety committees and programs. Take orders, schedule, dispatch and establish strong customer relations. Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system. Monitor weather and traffic to ensure optimized routing for the drivers. Resolve transportation conflicts and handle unusual and difficult customer complaints. Develop professional criteria of when to engage other parties. Have a positive attitude and strong communication skills with customers and other departments. Successfully handle +100 calls in a shift. Work in a team setting and achieve team and company goals. Multi-task and complete daily workload in a timely fashion. Maintain good working relationships with coworkers and outside agencies personnel. Work safely with a sense of urgency. Perform other duties as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service Rep","City":"Deerfield Beach","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Industry knowledge- Logistics experience of moving products from Point A to Point B1-3 years of experience in a Dispatch.-Excellent written/verbal communication-Problem Solving, Decision-Making, and Critical-Thinking skills.-Ability to work well under pressure and meet deadlines. Strong time management and strong organizational skills required.-Proficiency in Microsoft applications (Word, Excel, Outlook, PowerPoint).- Call-Center is preferred","Skills":"- bilingual- SAP- High volume call center experience- warehouse lingo understanding","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Our client in Deerfield Beach FL, has an immediate opening for a Dispatcher/Customer Service Representative. This position will report to both the Dispatch Manager and Supervisor. The primary... responsibility of this position is to ensure the highest level of customer service during order taking, dispatching, scheduling of drivers and deliveries. Responsibilities include: Successfully complete training in concrete manufacturing and customer service (to be provided). Comply with all company's Safety Policies, attend department, and site safety meetings, participate in safety committees and programs. Take orders, schedule, dispatch and establish strong customer relations. Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system. Monitor weather and traffic to ensure optimized routing for the drivers. Resolve transportation conflicts and handle unusual and difficult customer complaints. Develop professional criteria of when to engage other parties. Have a positive attitude and strong communication skills with customers and other departments. Successfully handle +100 calls in a shift. Work in a team setting and achieve team and company goals. Multi-task and complete daily workload in a timely fashion. Maintain good working relationships with coworkers and outside agencies personnel. Work safely with a sense of urgency. Perform other duties as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .