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May 09, 2025

Seattle, WA

|

Business Analyst (BA)

|

Contract

|

$50 - $62 (hourly estimate)

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This role executes processes and procedures to ensure software license entitlements, subscriptions and deployments, and associated maintenance and support agreements are effectively managed and... administered in order to continue to meet business requirements, maintain compliance with license/contract terms; and maximize value while mitigating risk.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 06, 2025

Johnston, IA

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Business Analyst (BA)

|

Contract

|

$38 - $48 (hourly estimate)

{"JobID":414505,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-93.6893636363636,"Longitude":41.6980909090909,"Distance":null},"State":"Iowa","Zip":"50131","ReferenceID":"DSM-780517","PostedDate":"\/Date(1746526582000)\/","Description":"In this role, the candidate must have 5+ years of professional experience as a Business Analyst and hold a bachelors degree. They will facilitate the definition and development of user stories and project estimates with the product owner and SMEs to meet business needs. The candidate will also facilitate business process mapping using tools like Visio, Lucidchart, Mural, or MS Whiteboard, and perform wireframing using Figma, Balsamiq, or Lucidchart. Ensuring stories and acceptance criteria are appropriately defined and documented is crucial, with proficiency in backlog management using JIRA or Azure DevOps. The candidate must be proficient with Microsoft Office, Process Mapping, and Visio, and have experience with SQL. They will point the product backlog and refine stories every sprint with the team, create burn-up charts, project estimates, update timelines, and identify and communicate delays. Working with the Product Owner to prioritize stories every sprint, they will identify dependencies on other teams and collaborate to resolve issues quickly. Leading all scrum ceremonies, including daily stand-up, backlog refinement, planning, pointing, sprint review/demo, retro, and sponsor check-ins, is part of their responsibilities. Additionally, they will design, write, and execute test cases to meet acceptance criteria for new functionality, enhancements, and defect repairs, with experience writing SQL to query and validate test results in a database. We are targeting an hourly rate of $50/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Business Analyst","City":"Johnston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Candidate must have 5+ years of professional experience as a Business Analyst and has obtained a bachelors degree.The candidate must be proficient in backlog management using JIRA / ADO.In this role the candidate will be required to perform wireframing using Figma, Balsamiq, or LucidchartCandidate must be proficient with Microsoft Office, Process Mapping, and VisioProficiency/work experience with SQL.Experience running scrum meetings.","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

In this role, the candidate must have 5+ years of professional experience as a Business Analyst and hold a bachelors degree. They will facilitate the definition and development of user stories and... project estimates with the product owner and SMEs to meet business needs. The candidate will also facilitate business process mapping using tools like Visio, Lucidchart, Mural, or MS Whiteboard, and perform wireframing using Figma, Balsamiq, or Lucidchart. Ensuring stories and acceptance criteria are appropriately defined and documented is crucial, with proficiency in backlog management using JIRA or Azure DevOps. The candidate must be proficient with Microsoft Office, Process Mapping, and Visio, and have experience with SQL. They will point the product backlog and refine stories every sprint with the team, create burn-up charts, project estimates, update timelines, and identify and communicate delays. Working with the Product Owner to prioritize stories every sprint, they will identify dependencies on other teams and collaborate to resolve issues quickly. Leading all scrum ceremonies, including daily stand-up, backlog refinement, planning, pointing, sprint review/demo, retro, and sponsor check-ins, is part of their responsibilities. Additionally, they will design, write, and execute test cases to meet acceptance criteria for new functionality, enhancements, and defect repairs, with experience writing SQL to query and validate test results in a database. We are targeting an hourly rate of $50/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 30, 2025

Spring, TX

|

Business Analyst (BA)

|

Contract

|

$36 - $45 (hourly estimate)

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Insight Global is seeking a highly skilled and experienced Technical Business Analyst with Solutions Management experience to join our team. The ideal candidate will bring advanced subject matter... expertise to address and resolve complex business challenges, serving as a recognized authority in their field. This role involves significant contributions to innovative methodologies, strategies, and approaches while driving cross-functional initiatives and leading functional project teams.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 17, 2025

Nashville, TN

|

Business Analyst (BA)

|

Contract

|

$41 - $51 (hourly estimate)

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A client in the Nashville, TN area is looking for a Technical Business Analyst to join their team. This resource will act as a liaison between business and technology teams, working across three... verticals within this technology group: account management, order management, and order execution. Initially, the role will focus on account management, optimizing account lifecycles and processes, but needs to be flexible to shift to different projects within these 3 groups. The position requires flexibility and adaptability to handle heavier workloads, ownership of reports from start to finish, and the ability to identify gaps. This will also be a data intensive role. They'll need to work within SQL to extract, analyze, slice and dice data, and also optimize processes so they business can work on their core expertise.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 05, 2025

Kennewick, WA

|

Business Analyst (BA)

|

Contract

|

$32 - $40 (hourly estimate)

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Insight Global is seeking a passionate, highly motivated and detail-oriented Business Process Analyst (BPA) to join our team. This individual will use prior education and experiences to quickly make... a positive impact on our business processes. The BPA will analyze, design, and optimize business processes to improve efficiency, reduce costs, and support organizational goals. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring alignment with strategic objectives. This position requires experience and knowledge in Master Data processes for S4Hana. These include processes around Customer Master, Supplier Master, Material Master, Finance Master, and additional areas as needed. A broad end-to-end understanding of different processes that are both inputs to this data process and outputs to ensure complete end-to-end documentation. This position will be critical to ensure we have accurate data following defined processes and procedures.Pay rate is $35-$38/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 09, 2025

Deerfield Beach, FL

|

Business Analyst (BA)

|

Contract

|

$46 - $57 (hourly estimate)

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We are seeking a Senior Business Analyst with experience working on technical implementation projects/programs to join our team. The successful candidate will be responsible for analyzing and writing... business requirements using Azure DevOps, identifying opportunities for improvement, and developing solutions to support a business-critical initiative. You will be responsible for analyzing complex business data, identifying trends, and providing actionable insights to drive business growth. You will work closely with our stakeholders to ensure that program objectives are met, and that the business requirements are translated into effective solutions. This role can pay between 75-85, depending on experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 01, 2025

Toronto, ON

|

Business Analyst (BA)

|

Contract

|

$34 - $42 (hourly estimate)

{"JobID":414083,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.3712960909091,"Longitude":43.6771834545455,"Distance":null},"State":"Ontario","Zip":"M4W1E5","ReferenceID":"FTW-779891","PostedDate":"\/Date(1746123364000)\/","Description":"Must have Requirements:1. 5 10years experience as a Data Analyst preferably in the Wealth Management (.i.e. Retail, Retirement, Institutional or General Accounts) domainOver 3 years\u0027 experience working with Cloud data platform, Azure, AWS etc.Experience with data-centric projects delivering the following (preferably within a capital markets or investment banking domain): Master data management, Data integration, building/enhancing Data warehousing or data lake. Big Data environment for analytics Familiar with data model and data warehouse concept.Hands-on data profiling, writing complex SQL queries to analyze, validate data and provide results to business users or project team members.Hands-on delivering data documentation artifacts in organizations of similar size and complexity within project deadlines.Able to communicate clearly, both verbally and in written form at various levels within the project teamsExperience in major trading platforms, book of record systems, performance management platforms, such as Bloomberg Polar Lake, SimCorp Dimension, Findur, Apex, Eagle, Charles River, Sylvan, Calypso.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Business Analyst","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must have Requirements:1. 5 10years experience as a Data Analyst preferably in the Wealth Management (.i.e. Retail, Retirement, Institutional or General Accounts) domainOver 3 years\u0027 experience working with Cloud data platform, Azure, AWS etc.Experience with data-centric projects delivering the following (preferably within a capital markets or investment banking domain): Master data management, Data integration, building/enhancing Data warehousing or data lake. Big Data environment for analytics Familiar with data model and data warehouse concept.Hands-on data profiling, writing complex SQL queries to analyze, validate data and provide results to business users or project team members.Hands-on delivering data documentation artifacts in organizations of similar size and complexity within project deadlines.Able to communicate clearly, both verbally and in written form at various levels within the project teamsExperience in major trading platforms, book of record systems, performance management platforms, such as Bloomberg Polar Lake, SimCorp Dimension, Findur, Apex, Eagle, Charles River, Sylvan, Calypso.","Skills":"Working experience with GenAIAmazon Webservice (AWS) Connect experience is an asset","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Must have Requirements:1. 5 10years experience as a Data Analyst preferably in the Wealth Management (.i.e. Retail, Retirement, Institutional or General Accounts) domainOver 3 years' experience... working with Cloud data platform, Azure, AWS etc.Experience with data-centric projects delivering the following (preferably within a capital markets or investment banking domain): Master data management, Data integration, building/enhancing Data warehousing or data lake. Big Data environment for analytics Familiar with data model and data warehouse concept.Hands-on data profiling, writing complex SQL queries to analyze, validate data and provide results to business users or project team members.Hands-on delivering data documentation artifacts in organizations of similar size and complexity within project deadlines.Able to communicate clearly, both verbally and in written form at various levels within the project teamsExperience in major trading platforms, book of record systems, performance management platforms, such as Bloomberg Polar Lake, SimCorp Dimension, Findur, Apex, Eagle, Charles River, Sylvan, Calypso.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 07, 2025

Austin, TX

|

Business Analyst (BA)

|

Contract

|

$38 - $48 (hourly estimate)

{"JobID":405905,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-97.722,"Longitude":30.2683636363636,"Distance":null},"State":"Texas","Zip":"78753","ReferenceID":"AUS-763703","PostedDate":"\/Date(1741367676000)\/","Description":"This person will reengineer and streamline core and common capability processes and design a blueprint that meets the requirements of shared services and all Business Areas, as part of a significant Business Transformation program. The blueprint will be cross-functional, incorporating multiple functions and business areas and all upstream and downstream impacted areas. Out of the box technology is a key requirement and therefore customizations are to be avoided. Process documentation and re-engineering processes must adhere to industry standard best practices, with a focus on interoperability, data integrity and automation. -Creating blueprint process diagrams for core and common capabilities-Cross-functional analysis to fully understand upstream and downstream impacts-Streamlining processes for maximum efficiencies-Eradicating existing customizations ensuring no new customizations are introduced-Gap analysis across Multiple BA\u0027s and functions between new blueprint design and legacy as-is processes-Adhering to industry best practices for business analysis and process documentation-Requirements gathering: conduct interviews, workshops or surveys with stakeholders to elicit and document business requirements.-Process Analysis: Analyze current business processes, identify inefficiencies and propose improvements. Use tools like process maps and flowcharts to document existing and proposed processes.-Solution Definition: Develop detailed functional and technical requirements, user stories, or use cases.-Stakeholder Management: Communicate with stakeholders at various levels ensuring all parties are aligned with the project goals, progress, and outcomes. Manage expectations and facilitate consensus. -Data Analysis: Collect, analyze, and interpret complex data sets to support business decisions. (SQL, Excel, BI tools)-DocumentationWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Business Process Analyst","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Business Process Analysis experience in Business Transformations-Experience with Oracle systems (Oracle Fusion)-business process mapping experience-Experience in process re-engineering-Strong technical, process and data knowledge and expertise-Strong analytical, quantitative, and data modeling skills.-Excellent communication skills, capable of explaining complex data to non-experts-Ability to work under pressure and manage multiple tasks and strong problem-solving capabilities with a strategic mindset","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":47.5000,"SalaryLow":38.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This person will reengineer and streamline core and common capability processes and design a blueprint that meets the requirements of shared services and all Business Areas, as part of a significant... Business Transformation program. The blueprint will be cross-functional, incorporating multiple functions and business areas and all upstream and downstream impacted areas. Out of the box technology is a key requirement and therefore customizations are to be avoided. Process documentation and re-engineering processes must adhere to industry standard best practices, with a focus on interoperability, data integrity and automation. -Creating blueprint process diagrams for core and common capabilities-Cross-functional analysis to fully understand upstream and downstream impacts-Streamlining processes for maximum efficiencies-Eradicating existing customizations ensuring no new customizations are introduced-Gap analysis across Multiple BA's and functions between new blueprint design and legacy as-is processes-Adhering to industry best practices for business analysis and process documentation-Requirements gathering: conduct interviews, workshops or surveys with stakeholders to elicit and document business requirements.-Process Analysis: Analyze current business processes, identify inefficiencies and propose improvements. Use tools like process maps and flowcharts to document existing and proposed processes.-Solution Definition: Develop detailed functional and technical requirements, user stories, or use cases.-Stakeholder Management: Communicate with stakeholders at various levels ensuring all parties are aligned with the project goals, progress, and outcomes. Manage expectations and facilitate consensus. -Data Analysis: Collect, analyze, and interpret complex data sets to support business decisions. (SQL, Excel, BI tools)-DocumentationWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 28, 2025

Topeka, KS

|

Business Analyst (BA)

|

Contract-to-perm

|

$31 - $39 (hourly estimate)

{"JobID":413374,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-95.6895454545455,"Longitude":39.0526363636364,"Distance":null},"State":"Kansas","Zip":"66617","ReferenceID":"KCM-778817","PostedDate":"\/Date(1745849775000)\/","Description":"As a business analyst for Insight Global, your day-to-day activities will be diverse and dynamic. You will spend about 50% of your time learning about various business units, building rapport with stakeholders, gathering requirements, writing in Jira, and providing testing support. Building relationships will take up another 25% of your day, ensuring effective communication and collaboration across teams. Documentation will be a crucial part of your role, occupying 15% of your time to ensure all processes and requirements are well-documented.In addition to these core activities, you will be involved in process development and improvement, ensuring workflows are efficient and effective. You will also handle regulatory and compliance duties, making sure operations adhere to relevant laws and standards. Your responsibilities will extend to areas such as unemployment insurance, workers compensation, industrial safety and health, asset management, and facilities. Additionally, you will support LMIS (Labor Market Information Systems), tax/appeals, and legal matters, ensuring comprehensive coverage of all business needs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Business Analyst","City":"Topeka","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1+ years\u0027 of professional experience as a Business Analyst? Strong background with Jirao Ability to write testing scenarios and perform story development? Strong ability to build rapport with different business units and their stakeholderso Proven history of articulating business requirements to the IT team and serving as a liaison between the business stakeholders and IT stakeholderso Ability to build strong relationshipsStrong written documentation skills","Skills":"","Industry":"Business Analyst (BA)","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":39.0000,"SalaryLow":31.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a business analyst for Insight Global, your day-to-day activities will be diverse and dynamic. You will spend about 50% of your time learning about various business units, building rapport with... stakeholders, gathering requirements, writing in Jira, and providing testing support. Building relationships will take up another 25% of your day, ensuring effective communication and collaboration across teams. Documentation will be a crucial part of your role, occupying 15% of your time to ensure all processes and requirements are well-documented.In addition to these core activities, you will be involved in process development and improvement, ensuring workflows are efficient and effective. You will also handle regulatory and compliance duties, making sure operations adhere to relevant laws and standards. Your responsibilities will extend to areas such as unemployment insurance, workers compensation, industrial safety and health, asset management, and facilities. Additionally, you will support LMIS (Labor Market Information Systems), tax/appeals, and legal matters, ensuring comprehensive coverage of all business needs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 02, 2025

Cary, NC

|

Business Analyst (BA)

|

Contract

|

$46 - $57 (hourly estimate)

{"JobID":414112,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-78.782,"Longitude":35.7978181818182,"Distance":null},"State":"North Carolina","Zip":"27518","ReferenceID":"RAL-779936","PostedDate":"\/Date(1746173769000)\/","Description":"We are seeking a detail-oriented and analytical Business Analyst (BA) with expertise in IT Service Management (ITSM) and experience in JIRA or other ITSM tools. The ideal candidate will work closely with IT teams, service owners, and stakeholders to define, document, and optimize IT service processes while ensuring that business requirements are translated effectively into ITSM tool configurations and workflows.Key Responsibilities:Collaborate with IT stakeholders, service managers, and end-users to gather, analyze, and document business and technical requirements for ITSM processes and tools.Lead requirement elicitation sessions and translate business needs into functional and technical specifications.Work closely with IT teams to design and implement JIRA or other ITSM tool enhancements, including workflow automation, integrations, and reporting capabilities.Develop and maintain documentation, including business process flows, system configurations, use cases, and test cases.Conduct gap analyses to identify areas for improvement in IT service delivery and support processes.Support ITSM tool implementations, upgrades, and optimizations, ensuring alignment with ITIL best practices and business objectives.Coordinate user acceptance testing (UAT), training, and post-implementation support to ensure smooth adoption of ITSM solutions.Identify and implement process improvements that enhance IT service efficiency, reporting accuracy, and automation.Assist in the governance and compliance of ITSM standards, policies, and procedures.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Business Analyst (ITSM)","City":"Cary","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of experience as a Business Analyst, in ITSM or IT Operations.Hands-on experience with JIRA Service Management, ServiceNow, or other ITSM tools in a business analysis or process improvement capacity.Strong knowledge of ITIL principles and IT service delivery frameworks.Proven ability to define business requirements and translate them into IT system functionalities.Experience with workflow automation, dashboard/report building, and process mapping in ITSM tools.","Skills":"ITIL v3/v4 Certification.JIRA Administration experience or certifications.Experience with API integrations and automation in ITSM tools.Knowledge of SQL, data visualization tools, or reporting solutions.Familiarity with Agile and Scrum methodologies","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a detail-oriented and analytical Business Analyst (BA) with expertise in IT Service Management (ITSM) and experience in JIRA or other ITSM tools. The ideal candidate will work closely... with IT teams, service owners, and stakeholders to define, document, and optimize IT service processes while ensuring that business requirements are translated effectively into ITSM tool configurations and workflows.Key Responsibilities:Collaborate with IT stakeholders, service managers, and end-users to gather, analyze, and document business and technical requirements for ITSM processes and tools.Lead requirement elicitation sessions and translate business needs into functional and technical specifications.Work closely with IT teams to design and implement JIRA or other ITSM tool enhancements, including workflow automation, integrations, and reporting capabilities.Develop and maintain documentation, including business process flows, system configurations, use cases, and test cases.Conduct gap analyses to identify areas for improvement in IT service delivery and support processes.Support ITSM tool implementations, upgrades, and optimizations, ensuring alignment with ITIL best practices and business objectives.Coordinate user acceptance testing (UAT), training, and post-implementation support to ensure smooth adoption of ITSM solutions.Identify and implement process improvements that enhance IT service efficiency, reporting accuracy, and automation.Assist in the governance and compliance of ITSM standards, policies, and procedures.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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