Job Search Results for it

We are actively seeking a Personal Computer Support Technician to join our team at Leidos as we strive to elevate and innovate our organization. Our mission centers on delivering user-focused IT... More solutions for our Centers of Medicare and Medicaid (CMS) customer base. This initiative demands continuous innovation and the ability to create seamless experiences across CMS systems, applications, and solutions. By proactively developing secure IT integrations and designs, we aim to unify end-user devices, infrastructure hardware, software, and applications, ensuring a smooth and intuitive experience for all users while safeguarding critical data.In this pivotal role, you will provide comprehensive support for computer workstations, printers, peripherals, and mobile devices. Success hinges on exceptional communication, technical proficiency, and analytical abilities. The ideal candidate will demonstrate a track record of resolving technical client issues within a service desk environment, possess strong troubleshooting skills, and be adept at analyzing data to identify the root causes of application problems. Collaboration is key, as you will work closely with both the Customer Support Service team and the Executive Support team to address user concerns promptly and professionally.As a member of our team, you will be expected to master all relevant products and actively contribute to new product features and testing initiatives. Your daily responsibilities will include diagnosing and resolving technical issues via phone and email, guided by our ticketing system, and ensuring timely and accurate support.- Under the guidance of the Customer Support (Tier 2) Lead, you will install, configure, troubleshoot, repair, and test a wide range of technology equipment?including workstations, printers, video teleconferencing equipment, and peripherals?in a multi-vendor setting, adhering to established policies, procedures, and Knowledge Base Articles (KBAs).- Perform software and hardware upgrades and repairs, offering recommendations for process improvements.- Support the Executive Support team by addressing executive user requests as needed.- Mentor Tier 1 agents on how to identify and categorize user issues, leveraging active listening and analysis to expedite future resolutions.- Continuously review and provide feedback on Tier 1 and Tier 2 knowledge articles, ensuring they empower Tier 1 agents to resolve customer issues independently, minimizing call transfers and accelerating solutions for end users.- Field calls directly from users and Tier 1 agents, delivering expert-level support, resolving tickets remotely, and prioritizing first-call resolution.- Train users on hardware, software, and mobile device usage in accordance with existing KBAs.- Monitor asset performance and take proactive steps to address issues.- Demonstrate initiative in identifying potential problems and responding before escalation.- Work independently and as a valued member of integrated teams.- Conduct root cause analysis and resolve complex issues.- Be available for after-hours or weekend support as needed, including on-call emergency support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Business Systems Analyst (BSA) to partner closely with a Technical Project/Program Manager in delivering complex, cross-functional initiatives spanning IT... More systems, digital platforms, engineering tools, and enterprise applications. This role serves as the bridge between business stakeholders, engineering teams, and delivery leadership, translating project goals into clear, actionable system and data requirements.The BSA will focus on requirements definition, systems analysis, process mapping, and solution validation, enabling the PM to execute schedules, milestones, and delivery governance effectively.Key ResponsibilitiesRequirements & Business AnalysisPartner with the Technical PM to elicit, document, and manage business, functional, and technical requirements across Vertiv initiatives (IT, product, engineering, manufacturing, service, or digital platforms).Lead stakeholder interviews, workshops, and working sessions to capture current-state and future-state system needs.Translate high-level initiatives, roadmaps, and program goals into user stories, use cases, functional specs, and acceptance criteria.Trace requirements through the full delivery lifecycle to ensure alignment with scope, timelines, and outcomes.Systems & Technical CollaborationAct as a liaison between business users, architects, developers, data teams, and product owners.Analyze system integrations, data flows, dependencies, and impacts across ERP, PLM, CRM, cloud platforms, IoT systems, or custom applications.Support solution design by validating that proposed technical approaches meet business objectives.Assist with data mapping, system configurations, workflows, and interface definitions where needed.Delivery & PM PartnershipWork in lockstep with the Project/Program Manager to support project planning, backlog grooming, and milestone execution.Identify risks, gaps, dependencies, and requirement changes early; surface findings to PM leadership.Support Agile, hybrid, or waterfall delivery models, including sprint planning, demos, and retrospectives.Contribute to status reporting, change management, and cross-team coordination.Testing, Validation & AdoptionDevelop and execute UAT plans, test cases, and validation scripts in collaboration with QA and business teams.Ensure delivered solutions meet documented requirements and business outcomes.Support change management, training documentation, and go-live readiness.Process ImprovementMap and optimize end-to-end business and system processes to improve efficiency, scalability, and data quality.Identify opportunities for automation, system consolidation, or technical improvements.Maintain standards for documentation, traceability, and governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a detail-oriented and strategic Senior Global Payroll Analyst to support multi-country payroll system implementations, including Workday HCM. This role will play a key part in ensuring... More accurate, compliant, and efficient payroll operations across global entities during system transitions.Key Responsibilities:Lead payroll process mapping, gap analysis, and requirements gathering across international locations.Collaborate with HR, Finance, and IT to support Workday HCM integration and other system rollouts.Validate payroll configurations, pay rules, and compliance requirements for each country.Conduct data migration audits and parallel testing to ensure accuracy and integrity.Develop documentation, training materials, and SOPs for global payroll teams.Monitor project timelines, resolve implementation issues, and ensure successful go-live support.Stay current on international payroll regulations and system capabilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of court fees and fines along with other portfolio types. The Collector is a crucial part of their team,... More tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem-solving, and negotiation skills. A Collector is expected to receive/ place 100- 150 calls per day. Majority of calls will be on an outbound dialer with a switch to inbound calls for the other part of the day. Attendance is a major priority for this team and impeccable attendance is expected.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Industrial Lead to join an Aerospace company located in Hartford, CT. This role will play a crucial job in supporting the operations and logistics around the allocation... More of parts and materials. The ideal candidates will develop part and material profiles ensuring timely delivery to required locations. They will be confident with reading and manipulating data sets to understand the larger picture and align efficiencies for maximum productivity. This individual will have a strong perspective of the flow of material and how it impacts and is impacted by different parts of the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

My client is looking for a QC Manager to join their team supporting a golf course renovation at Andrews AFB in Maryland. They will join a team of superintendent and SSHO to ensure the general... More contractor is performing up to par. They are overseeing the renovation of the golf course - so it will be a lot of dirt removal, utility connection, and water runoff style civil work. Their day to day responsibilities will include managing and supporting the functional construction for the field, monitor the daily work practices, and communicate potential industrial hygiene issues to the general manager.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Create and maintain dashboards for PB Coding leadership and stakeholders (PB Coding & Charge Capture Dashboard)Support the PB Coding team as both a technical and operational analyst within the... More revenue cyclePartner with revenue cycle, clinical, and IT teams to identify and resolve system and user issuesSubmit and track system requests, enhancements, and upgradesImprove workflows and develop claim scrubber editsMaintain Epic PB coding functions, including reports, work queues, revenue setup, and system configurationsOwn new growth projects and support team coverage during a manager?s leaveManage two shared inboxes and respond to requestsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of court fees and fines along with other portfolio types. The Collector is a crucial part of their team,... More tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem-solving, and negotiation skills. A Collector is expected to receive/ place 100- 150 calls per day. Majority of calls will be on an outbound dialer with a switch to inbound calls for the other part of the day. Attendance is a major priority for this team and impeccable attendance is expected.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IAM Analyst to support identity and access management initiatives. This role will focus on reviewing and managing Identity Admin accounts, including investigating... More accounts that may have been re-enabled after previously being disabled.The analyst will also support mailbox-related activities and ensure proper access governance across the organization. This includes making sure that individuals who require access have it appropriately provisioned, while ensuring that those who should not have access are removed in a timely manner.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client in the Utility industry is seeking a junior?mid level Data Engineer to support data integration, analysis, and heavy automation initiatives. This role focuses on pulling data from multiple... More systems, performing analysis, and building complex automation platforms?with a strong emphasis on Power Apps?based user interfaces for internal customers.Key Responsibilities:- Build and maintain automation solutions to eliminate manual, repetitive processes- Extract data from source systems using tools such as SSIS, R, or similar ETL/integration tools- Transform, validate, and load data into relational databases- Perform data analysis after ingestion to support business operations and decision-making- Develop Power Apps as the primary user-facing interface for internal platforms- Build and support complex internal platforms that integrate multiple data sources- Collaborate with IT and business teams to ensure reliable data flow and automation outcomesPay is dependent on experience level and match to qualifications: $35-42/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less