Job Search Results for it
Apr 09, 2026
Chandler, AZ
|
Programmer / Developer
|
Contract,Perm Possible
|
$56 - $70 (hourly estimate)
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Insight Global is seeking a Data Engineer for one of our largest financial clients in Chandler, AZ. This individual is responsible for designing, building, and maintaining scalable data pipelines and... integration platforms that support enterprise configuration management, service management, and automation use cases. This role requires strong expertise in data engineering fundamentals, CMDB data models, and ServiceNow platform integrations, with a focus on data quality, lineage, and operational reliability.The Data Engineer will collaborate closely with CMDB owners, ServiceNow developers, infrastructure teams, and business stakeholders to ensure accurate, timely, and governed data flows that enable reliable IT operations, dependency mapping, reporting, and automation across the enterprise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 29, 2026
Rosemead, CA
|
System Administrator
|
Contract-to-perm
|
$34 - $43 (hourly estimate)
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The Senior Workday Administrator is responsible for the administration, support, and continuous optimization of enterprise ERP systems, with a primary focus on Workday. This role owns systems end to... end and partners closely with HR, Finance, Operations, and IT stakeholders to ensure platforms are stable, integrated, and effectively adopted across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 05, 2026
Carmel, IN
|
Architect
|
Contract
|
$85 - $106 (hourly estimate)
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Insight Global is seeking a Senior Automation Engineer for a top energy and utilities client. This individual will play a key role in designing, building, and supporting enterprise automation... solutions with a heavy focus on the Microsoft Power Platform. The role partners closely with business and IT stakeholders to modernize workflows, improve efficiency, and scale low-code automation across the organization. The ideal candidate is both technically strong and business-minded, with experience implementing governed automation solutions in complex, regulated environments while also enabling and mentoring citizen developers.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 06, 2026
Alpharetta, GA
|
Network Engineer
|
Perm
|
$65k - $75k (estimate)
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As a Senior Network Engineer, you will be responsible for the design, implementation, management, and optimisation of customer network environments, with a strong focus on network security and high... availability. You will work closely with international teams to support operations across Europe, with regular travel to our European headquarters in Vienna, Austria.The ideal candidate will bring hands-on experience with Palo Alto, Cisco, and WatchGuard technologies, and ideally have a strong understanding of networking in the lottery or gaming sector. Your role will be critical in ensuring our customers network infrastructure supports our operational demands, regulatory requirements, and security policies.Salary range: 60,000.0 - 75,000.0GBPWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 05, 2023
Renton, WA
|
Training
|
Contract,Perm Possible
|
$36 - $45 (hourly estimate)
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An employer in the Greater Seattle Area is actively seeking a Manufacturing Operations Trainer to join their Assembly Advisement Team in an onsite role in Renton, WA. The candidates selected for this... role will be applying their experience within manufacturing and Assembly to help develop new-hires and existing employees, as well as drive performance improvements within their production systems. These candidates will be responsible for assisting the Manufacturing and Quality teams with developing training plans for new hires in the field and serving as a mentor to build familiarity with the Flight Line and their daily duties. They are expected to provide instruction, modeling, and opportunities for observation to newer team members, and reinforce progress and development. It is critical that this person has a strong professional background in Aerospace, preferably within Quality Inspections, Repair Station Inspections, FAA Inspections, and Avionics, and is able to effectively communicate training materials written and verbally in a digestible manner to their team. It is important to note, these candidates will not be responsible for any final approvals for the FAA or aircraft inspections, all final approvals and audits will be handed off to full-time Boeing staff. This is a great opportunity to join a growing team to help enhance employee knowledge, skillset flexibility, and performance within a global Aerospace employer. If this sounds like the opportunity for you, apply today! We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Apr 23, 2026
Irving, TX
|
Designer
|
Contract
|
$34 - $42 (hourly estimate)
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Creative Management?Oversees all sign and environmental creative projects for the In-Store Marketing team.?Manages creative timelines in alignment with daily production and ad sign demands.?Provides... creative direction and feedback across all projects and leads bi-weekly creative review meetings.?Partners with Traffic and Sign Procurement to establish print and production timelines.?Leads project kickoff meetings with cross-functional partners.Team Leadership & Collaboration?Manages and supports in-house specialists and offshore partners.?Sets priorities, allocates workload, and ensures on-time delivery.?Provides ongoing coaching, creative feedback, and performance guidance.?Partners cross-functionally with Marketing, Visual Merchandising, Operations, IT, Traffic, Procurement, and external vendors.?Works within budget constraints and helps implement sustainable design solutions.Store Environment Design?Serves as the primary 3D designer for in-store environments.?Develops 3D concepts and models for communicating signage and branding.?Creates, maintains, and governs the 3D asset library.?Provides Cinema 4D technical support and troubleshooting for the design team.?Leads monthly 3D training sessions to improve team capability and efficiency.In-Store Marketing and Communications Direction?Opens and manages all in-store signage jobs.?Reviews and approves brand requests for PA messaging.?Reviews and recommends seasonal and monthly playlist.Ad Sign Management?Manages ad sign production across a hybrid team (offshore and in-house specialists).?Oversees daily ad sign production and workload prioritization.?Partners with the Print Vendor team on scheduling, pricing execution, and performance-driven initiatives.?Partners with IT to support system updates, resolve technical issues, and address bugs.?Leads traffic management for pricing and promotional initiatives, including NLP, seasonal tests, and pricing pilot.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 29, 2026
Burstall, SK
|
Administrative Assistant
|
Contract
|
$18 - $22 (hourly estimate)
{"JobID":524880,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Saskatchewan","Zip":"S0N 0","ReferenceID":"CAL-6cdbf001-0639-4ae3-ba1e-e111aee44313","PostedDate":"\/Date(1777500196000)\/","Description":"Insight Global is looking for a Site Administrator to support an oil and gas client out of Medicine Hat for 6 month contract. Reporting to the Program Manager - Turnaround, this role will be responsible for providing admin support prior to and during the turnaround. Responsibilities:?Assist printing off Job Plan Packages for Binders.?Completing Job plan Binders after reviewed and completed by management.?Data entry into Maximo.?Daily support to all TA group personnel with data entry and admin as needed.?Ordering stationery/consumables for TA group.?Organizing Job packs according to areas and WO#?s alphabetically.?Send in any IT requests required by Plains/contractors.?Host all team meetings online, assisted by meeting creator.?Onboarding and orientation tracking and compliance for all staff and contractors?Badge creation and tracking for all contractors?Timesheet validation against Gallagher?Collection of Timesheets and circulate for signature.?Schedule tracking for all contractors and staff?Coordination of hot shots and deliveries.?Manage TA gifts and swag.?Validation of burn rate against actual headcount.?Tracking of all consumables and provide lists for reorder on a weekly basis.?Be the single point of contact for all IT and hardware requirements.?Be the scribe for designated meetings.?Responsible to order and fill meals as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Site Administrator","City":"Burstall","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?High school diploma or higher education?Have relevant experience in an admin role?Experience in the oil and gas industry will be an asset.?Working knowledge of MS office?Familiarity with Maximo is considered an asset.?Strong communication and interpersonal skills, with the ability to work collaboratively across teams and vendors.?High attention to detail and analytical thinking.?Cleared criminal history (background) and satisfactory reference checks","Skills":"","Industry":"Administrative Assistant","Country":"Canada","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Site Administrator to support an oil and gas client out of Medicine Hat for 6 month contract. Reporting to the Program Manager - Turnaround, this role will be... responsible for providing admin support prior to and during the turnaround. Responsibilities:?Assist printing off Job Plan Packages for Binders.?Completing Job plan Binders after reviewed and completed by management.?Data entry into Maximo.?Daily support to all TA group personnel with data entry and admin as needed.?Ordering stationery/consumables for TA group.?Organizing Job packs according to areas and WO#?s alphabetically.?Send in any IT requests required by Plains/contractors.?Host all team meetings online, assisted by meeting creator.?Onboarding and orientation tracking and compliance for all staff and contractors?Badge creation and tracking for all contractors?Timesheet validation against Gallagher?Collection of Timesheets and circulate for signature.?Schedule tracking for all contractors and staff?Coordination of hot shots and deliveries.?Manage TA gifts and swag.?Validation of burn rate against actual headcount.?Tracking of all consumables and provide lists for reorder on a weekly basis.?Be the single point of contact for all IT and hardware requirements.?Be the scribe for designated meetings.?Responsible to order and fill meals as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 08, 2026
Upper Merion, PA
|
Computer Engineering
|
Contract-to-perm
|
$28 - $35 (hourly estimate)
{"JobID":538968,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.38,"Longitude":40.09,"Distance":null},"State":"Pennsylvania","Zip":"19406","ReferenceID":"PHL-ca4db6e6-0866-4806-9e1e-d2b18635944c","PostedDate":"\/Date(1780942961000)\/","Description":"One of our large biopharmaceutical clients is seeking a CSV specialist to join their team for a Windows 11 upgrade. This role focuses on assessing system impact, executing validation deliverables, coordinating with the DeltaV and MES team to ensuring that all upgraded platforms meet regulatory, data integrity, and business continuity requirements. The ideal candidate brings deep experience in Computer System Validation (CSV) within a regulated biopharmaceutical environment and is comfortable working at the intersection of IT infrastructure and GMP operations.Key ResponsibilitiesWork on CSV activities related to the Windows 11 operating system upgrade across GxP-impacted systems and applications.Perform system impact assessments, risk evaluations, and gap analyses to determine validation scope.Develop and execute validation documentation, including URS, FRS, RTM, IQ/OQ/PQ, and validation summary reports.Partner with IT, Quality Assurance, and system owners to ensure compliant implementation and smooth transition of validated systems.Review vendor documentation and assess suitability for GMP use.Ensure all changes follow change control, deviation management, and data integrity requirements.Support testing activities, including regression testing, functional verification, and system compatibility checks.Maintain clear documentation and traceability throughout the validation lifecycle.Provide guidance on regulatory expectations related to OS upgrades, cybersecurity, and system lifecycle management.Support audits and inspections by providing validation evidence and subject-matter expertise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"CSV Specialist","City":"Upper Merion","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree in Engineering, Computer Science, Life Sciences, or related field.3?7+ years of experience in a GMP biopharmaceutical, biotech, or pharmaceutical environment.","Skills":"Kneat experienceExperience with CSV or Validation","Industry":"Computer Engineering","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
One of our large biopharmaceutical clients is seeking a CSV specialist to join their team for a Windows 11 upgrade. This role focuses on assessing system impact, executing validation deliverables,... coordinating with the DeltaV and MES team to ensuring that all upgraded platforms meet regulatory, data integrity, and business continuity requirements. The ideal candidate brings deep experience in Computer System Validation (CSV) within a regulated biopharmaceutical environment and is comfortable working at the intersection of IT infrastructure and GMP operations.Key ResponsibilitiesWork on CSV activities related to the Windows 11 operating system upgrade across GxP-impacted systems and applications.Perform system impact assessments, risk evaluations, and gap analyses to determine validation scope.Develop and execute validation documentation, including URS, FRS, RTM, IQ/OQ/PQ, and validation summary reports.Partner with IT, Quality Assurance, and system owners to ensure compliant implementation and smooth transition of validated systems.Review vendor documentation and assess suitability for GMP use.Ensure all changes follow change control, deviation management, and data integrity requirements.Support testing activities, including regression testing, functional verification, and system compatibility checks.Maintain clear documentation and traceability throughout the validation lifecycle.Provide guidance on regulatory expectations related to OS upgrades, cybersecurity, and system lifecycle management.Support audits and inspections by providing validation evidence and subject-matter expertise.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 28, 2026
Dallas, TX
|
Business Analysis
|
Perm
|
$170k - $180k (estimate)
{"JobID":535333,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-96.76,"Longitude":32.79,"Distance":null},"State":"Texas","Zip":"75246","ReferenceID":"HDL-f3a8b7ab-f4c3-4dc2-9895-41cee247beaf","PostedDate":"\/Date(1780003178000)\/","Description":"A nonprofit healthcare organization serving the Dallas Fort Worth community. The organization has approximately 230 employees and partners with local health systems. The mission focuses on community based care, compliance, and data driven decision making. The Director of Healthcare Informatics and Analytics leads the organization?s analytics, informatics, and reporting function. Reports directly to the VP of IT. Leads a two person informatics and analytics team. This role owns the accuracy, credibility, and delivery of healthcare data used by senior leadership. The Director is both a hands on technical contributor and a people leader. The primary focus is rebuilding trust in data and establishing consistent, reliable reporting practices.Key Responsibilities:Data Governance and LeadershipLead the Data Governance Committee and define reporting standards.Establish consistent KPI definitions and validation processes.Create standard operating procedures for analytics and reporting.Rebuild trust with leadership by improving data accuracy and reliability.Mentor and support a small, cross functional team.Analytics and Executive ReportingDevelop and maintain enterprise dashboards using Power BI.Deliver reporting on revenue, payer mix, and operational performance.Answer executive questions related to Medicare, private pay, and claim conversion.Validate all data before release to senior stakeholders.Technical and Data Engineering WorkWork directly in Snowflake to prepare and model data.Write and optimize SQL queries for reporting and analytics.Partner with IT on data pipelines and integrations.Investigate and resolve data discrepancies across systems.Healthcare and Pharmacy InformaticsSupport Athena EMR reporting and data workflows.Partner with pharmacy leadership on PioneerRx reporting.Provide analytics related to prescription distribution and 340B eligibility.Support required healthcare reporting such as UDS and MIPS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Director of Healthcare Informatics and Analytics","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor?s degree required; Master?s degree strongly preferred 5+ years in informatics, analytics, data engineering, or data architecture 3+ years in leadership or supervisory role Healthcare industry experience is required.Hands on experience with EMR systems and healthcare reporting.Strong SQL skills and data engineering fundamentals.Experience working with Snowflake data environments.Advanced experience building dashboards in Power BI.Ability to translate complex data into clear executive insights.","Skills":"Nonprofit healthcare experience.FQHC or community health exposure.Experience supporting pharmacy or 340B analytics.Previous ownership of data governance or reporting standards.Experience rebuilding or stabilizing analytics functions.","Industry":"Business Analysis","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":170000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A nonprofit healthcare organization serving the Dallas Fort Worth community. The organization has approximately 230 employees and partners with local health systems. The mission focuses on community... based care, compliance, and data driven decision making. The Director of Healthcare Informatics and Analytics leads the organization?s analytics, informatics, and reporting function. Reports directly to the VP of IT. Leads a two person informatics and analytics team. This role owns the accuracy, credibility, and delivery of healthcare data used by senior leadership. The Director is both a hands on technical contributor and a people leader. The primary focus is rebuilding trust in data and establishing consistent, reliable reporting practices.Key Responsibilities:Data Governance and LeadershipLead the Data Governance Committee and define reporting standards.Establish consistent KPI definitions and validation processes.Create standard operating procedures for analytics and reporting.Rebuild trust with leadership by improving data accuracy and reliability.Mentor and support a small, cross functional team.Analytics and Executive ReportingDevelop and maintain enterprise dashboards using Power BI.Deliver reporting on revenue, payer mix, and operational performance.Answer executive questions related to Medicare, private pay, and claim conversion.Validate all data before release to senior stakeholders.Technical and Data Engineering WorkWork directly in Snowflake to prepare and model data.Write and optimize SQL queries for reporting and analytics.Partner with IT on data pipelines and integrations.Investigate and resolve data discrepancies across systems.Healthcare and Pharmacy InformaticsSupport Athena EMR reporting and data workflows.Partner with pharmacy leadership on PioneerRx reporting.Provide analytics related to prescription distribution and 340B eligibility.Support required healthcare reporting such as UDS and MIPS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 07, 2026
Windsor Mill, MD
|
Customer Service
|
Contract-to-perm
|
$26 - $33 (hourly estimate)
{"JobID":515930,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-76.78,"Longitude":39.33,"Distance":null},"State":"Maryland","Zip":"21244","ReferenceID":"BAL-fd153140-9dbc-45ca-a5fa-2d6ec379f6fa","PostedDate":"\/Date(1775575990000)\/","Description":"We are actively seeking a Personal Computer Support Technician to join our team at Leidos as we strive to elevate and innovate our organization. Our mission centers on delivering user-focused IT solutions for our Centers of Medicare and Medicaid (CMS) customer base. This initiative demands continuous innovation and the ability to create seamless experiences across CMS systems, applications, and solutions. By proactively developing secure IT integrations and designs, we aim to unify end-user devices, infrastructure hardware, software, and applications, ensuring a smooth and intuitive experience for all users while safeguarding critical data.In this pivotal role, you will provide comprehensive support for computer workstations, printers, peripherals, and mobile devices. Success hinges on exceptional communication, technical proficiency, and analytical abilities. The ideal candidate will demonstrate a track record of resolving technical client issues within a service desk environment, possess strong troubleshooting skills, and be adept at analyzing data to identify the root causes of application problems. Collaboration is key, as you will work closely with both the Customer Support Service team and the Executive Support team to address user concerns promptly and professionally.As a member of our team, you will be expected to master all relevant products and actively contribute to new product features and testing initiatives. Your daily responsibilities will include diagnosing and resolving technical issues via phone and email, guided by our ticketing system, and ensuring timely and accurate support.- Under the guidance of the Customer Support (Tier 2) Lead, you will install, configure, troubleshoot, repair, and test a wide range of technology equipment?including workstations, printers, video teleconferencing equipment, and peripherals?in a multi-vendor setting, adhering to established policies, procedures, and Knowledge Base Articles (KBAs).- Perform software and hardware upgrades and repairs, offering recommendations for process improvements.- Support the Executive Support team by addressing executive user requests as needed.- Mentor Tier 1 agents on how to identify and categorize user issues, leveraging active listening and analysis to expedite future resolutions.- Continuously review and provide feedback on Tier 1 and Tier 2 knowledge articles, ensuring they empower Tier 1 agents to resolve customer issues independently, minimizing call transfers and accelerating solutions for end users.- Field calls directly from users and Tier 1 agents, delivering expert-level support, resolving tickets remotely, and prioritizing first-call resolution.- Train users on hardware, software, and mobile device usage in accordance with existing KBAs.- Monitor asset performance and take proactive steps to address issues.- Demonstrate initiative in identifying potential problems and responding before escalation.- Work independently and as a valued member of integrated teams.- Conduct root cause analysis and resolve complex issues.- Be available for after-hours or weekend support as needed, including on-call emergency support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tier 2 Support Technician- SALT LAKE CITY, UTAH","City":"Windsor Mill","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Associate degree with at least three years of relevant experience (additional experience may substitute for a degree).- Proficiency with ServiceNow ITSM tool and Active Directory account management.- Strong customer orientation, with a commitment to resolving user issues efficiently and communicating resolutions clearly.- Demonstrated experience in installing, configuring, and troubleshooting hardware, software, and peripherals.- Success in collaborative, team-based environments, as well as the ability to work independently.- Excellent analytical and problem-solving skills.- Ability to explain technical concepts to both technical and non-technical audiences.- A passion for learning and teaching new technologies.- Skill in building productive relationships with colleagues and customers at all levels.- Collaborative spirit, empathy, and a dedication to honoring and understanding users? needs.- Confidence in expressing views diplomatically, even when they might be unpopular.- Strong active listening skills and the capability to quickly synthesize information.- Conscientious, organized, and reliable, with a track record of meeting deadlines and commitments.- Eligibility to obtain and maintain a public trust clearance.- All candidates must have resided in the United States for at least three of the last five years to be considered.","Skills":"- Experience using JIRA to update projects and tasks.- Technical certifications such as MCP, Dell/EMC, CompTia A+, or Network+.","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.0000,"SalaryLow":26.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are actively seeking a Personal Computer Support Technician to join our team at Leidos as we strive to elevate and innovate our organization. Our mission centers on delivering user-focused IT... solutions for our Centers of Medicare and Medicaid (CMS) customer base. This initiative demands continuous innovation and the ability to create seamless experiences across CMS systems, applications, and solutions. By proactively developing secure IT integrations and designs, we aim to unify end-user devices, infrastructure hardware, software, and applications, ensuring a smooth and intuitive experience for all users while safeguarding critical data.In this pivotal role, you will provide comprehensive support for computer workstations, printers, peripherals, and mobile devices. Success hinges on exceptional communication, technical proficiency, and analytical abilities. The ideal candidate will demonstrate a track record of resolving technical client issues within a service desk environment, possess strong troubleshooting skills, and be adept at analyzing data to identify the root causes of application problems. Collaboration is key, as you will work closely with both the Customer Support Service team and the Executive Support team to address user concerns promptly and professionally.As a member of our team, you will be expected to master all relevant products and actively contribute to new product features and testing initiatives. Your daily responsibilities will include diagnosing and resolving technical issues via phone and email, guided by our ticketing system, and ensuring timely and accurate support.- Under the guidance of the Customer Support (Tier 2) Lead, you will install, configure, troubleshoot, repair, and test a wide range of technology equipment?including workstations, printers, video teleconferencing equipment, and peripherals?in a multi-vendor setting, adhering to established policies, procedures, and Knowledge Base Articles (KBAs).- Perform software and hardware upgrades and repairs, offering recommendations for process improvements.- Support the Executive Support team by addressing executive user requests as needed.- Mentor Tier 1 agents on how to identify and categorize user issues, leveraging active listening and analysis to expedite future resolutions.- Continuously review and provide feedback on Tier 1 and Tier 2 knowledge articles, ensuring they empower Tier 1 agents to resolve customer issues independently, minimizing call transfers and accelerating solutions for end users.- Field calls directly from users and Tier 1 agents, delivering expert-level support, resolving tickets remotely, and prioritizing first-call resolution.- Train users on hardware, software, and mobile device usage in accordance with existing KBAs.- Monitor asset performance and take proactive steps to address issues.- Demonstrate initiative in identifying potential problems and responding before escalation.- Work independently and as a valued member of integrated teams.- Conduct root cause analysis and resolve complex issues.- Be available for after-hours or weekend support as needed, including on-call emergency support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.