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We are seeking an experienced IT Business Analyst specializing in healthcare technology to support large-scale, multi-site deployments across hospital and health system environments.This role will... More play a critical part in implementing and optimizing solutions that support patient experience, caregiver workflows, and environmental services, including platforms like nutritional services systems (e.g., CBORD NSS) and other integrated healthcare applications.This is a highly cross-functional, client-facing role working directly with hospital stakeholders, operational teams, and IT to ensure successful system implementation, integration, and adoption. This is not a traditional BA role ? this individual will sit at the intersection of clinical operations, IT systems, and integrations, ensuring data and workflows move seamlessly across healthcare platforms (e.g., EMR systems like Epic/Cerner). Day-to-Day Responsibilities:Gather and document business and functional requirements by working directly with clinical, operational, and IT stakeholdersMap and optimize healthcare workflows, translating business needs into system and integration requirementsSupport integrations with EMR systems (e.g., Epic, Cerner) by validating data flows such as patient data, ADT, and system interactionsParticipate in UAT, go-lives, and deployments across multiple client sites, including onsite support (~50%)Act as a liaison between business, IT, and external partners, ensuring clear communication and alignmentCreate and maintain process documentation, system documentation, and requirements artifactsSupport issue resolution and continuous improvement during and post-implementationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A global electronic and semi-conductor manufacturing company is seeking a highly skilled IT Support Technician to join their team! This individual will provide end-user, deskside support for 90 users... More onsite at a facility in Carlsbad, CA including support for business computers, high-end computing workstations, servers, telecommunications (data network, wireless, voice and mobile devices), tablets, and applications (Windows, Sharepoint, Teams, etc). This is an immediate, long-term, ongoing contract role that requires 5 days a week onsite.Key Responsibilities? Provide end-user support for desktops, laptops, mobile devices, and peripherals.? offering immediate assistance to users.? Troubleshoot and resolve issues related to Windows OS, Office 365, SharePoint, Teams, and other business applications.? Support network connectivity, including wired/wireless access, IP phones, and basic switch troubleshooting.? Manage incidents and service requests through ServiceNow.? Assist with onboarding/offboarding tasks including device setup and account provisioning.? Maintain and support printers, scanners, and label printers.? Document resolutions and contribute to knowledge base articles.? Provide executive-level support with professionalism and discretion.? Collaborate with internal teams and vendors to resolve application or infrastructure issues.Technical Skills & ExperienceEnd-User Support:? Windows 10/11 support and troubleshooting? Office 365, SharePoint, Teams? Printer and peripheral support? Mobile device support (iOS/Android)? Service desk experience (preferably ServiceNow)Network & Systems:? Basic understanding of TCP/IP, LAN/WAN? Wired/wireless network troubleshooting? IP phone and switch cabling supportWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an IT Support Specialist (Tier 2) to join a high-volume support team within a fast-paced corporate environment. This role will focus on resolving escalated technical issues that are... More not captured by Tier 1 support or automation, while delivering an exceptional customer experience. This is an opportunity for candidates looking to grow their career in IT, with strong training, exposure to enterprise tools, and long-term potential for conversion. Key Responsibilities:? Provide Tier 2 technical support primarily via phone support (with some chat support)? Troubleshoot issues related to virtual desktop access, internal platforms, and user-facing systems? Support retail hardware devices (mobility tools used for sales and inventory operations)? Assist with access-related requests, including MFA enrollment and troubleshooting as well as user access issues and role-based permissions? Triage and resolve issues escalated from Tier 1 or automation tools? Accurately document all interactions and maintain ticketing compliance within ServiceNow? Collaborate with cross-functional teams to resolve complex or recurring technical issues? Leverage internal knowledge bases and AI tools to identify solutions and improve efficiency? High-volume environment (~700?800 contacts/day on weekdays)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A manufacturing client is seeking an IT Infrastructure Engineer to join their team as the primary on-site infrastructure and production support resource at a new Utah facility. This individual will... More provide front-line IT support for both office users and the production floor, ensuring uninterrupted operation of manufacturing systems, machinery connectivity, and production data flow. The role focuses on network setup, monitoring servers and infrastructure, troubleshooting connectivity between PLCs, scanners, testers, and servers, and maintaining accurate documentation and schematics. The engineer will manage incidents and requests, act as the single point of contact for the site, and provide on-site support during planned maintenance or unplanned production downtime as needed. This is a full-time, fully on-site role in Utah, supporting a growing user base, with occasional overtime during launches, rare early-stage weekend work, and a salary range of 90-100k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a skilled Data Center Technician/Engineer with a strong background in data center operations and experience with rack deployments & hardware technologies. The ideal candidate will be... More responsible for maintaining, monitoring, and optimizing data center infrastructure to ensure efficient performance and reliability.Key Responsibilities:? Infrastructure Management:? Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs.? Monitor system performance, troubleshoot issues, and perform routine maintenance.? Manage and optimize GPU workloads for AI, machine learning, and data processing applications.? Monitoring and Reporting:? Utilize monitoring tools to track performance metrics and identify potential issues.? Generate reports on system performance and capacity planning.? Documentation and Compliance:? Maintain accurate documentation of configurations, procedures, and inventory.? Ensure compliance with data center policies and industry standards.? Collaboration:? Work closely with cross-functional teams to support project deployments and upgrades.? Provide technical support and training to team members and end-users.pay rate for this is 20-30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer inSan Diego is looking for an Information Technology Specialist to join the team on a large government contract. This specialist will be providing information technology field services... More and troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 2-4 tickets a day involving issues with laptops, desktops, printers, phones, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assisting information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through the application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Key Responsibilities and Duties Project Management ? Serve as the lead project manager for the implementation of three NC Medicaid quality and population health eUorts through the improvement of data... More exchange?Digital Quality Measures (dQMs), Health-Related Social Needs (HRSN) Screening, and Care Management (CM) ? Develop comprehensive and time-sensitive project management plans, including scope, requirements, acceptance criteria, risk management, communication plans, change management, and detailed project schedules. ? Apply appropriate project management methodologies for project delivery, ensuring eUective monitoring and control of scope, schedule, budget, and quality. ? Implement formal change management processes for identifying, documenting, tracking, and incorporating changes to projects. ? Manage project resources and team activities, providing feedback and ensuring project performance aligns with plans. ? Provide regular project reporting, including progress, risks, and blockers, for stakeholders, including the Centers for Medicare & Medicaid Services (CMS). ? Utilize domain knowledge in clinical and Medicaid datasets to work closely with technical analysts to reduce ambiguity in requirements, design, assumptions, constraints, dependencies, and acceptance criteria; assess technical changes and project impacts; and track the remediation of user acceptance testing (UAT) findings Stakeholder and Vendor Coordination ? Coordinate closely with internal and external partners, including the project team members of HIEA Medicaid Services (HMS), NC Medicaid, and SAS Institute. ? Provide project management oversight of vendor implementation projects to ensure compliance with contractual requirements. ? Facilitate eUicient coordination and planning by serving as a central point of contact among various project managers from vendor organizations and other state agencies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer inSan Diego is looking for an Information Technology Specialist to join the team on a large government contract. This specialist will be providing information technology field services... More and troubleshooting support for customer technical issues onsite. The main responsibilities of the role will be centered around handling 2-4 tickets a day involving issues with laptops, desktops, printers, phones, and other technical equipment in person with the customer, so strong communication skills and a deserve to provide customer service support is necessary. Additional duties include assisting information engineers in coding, testing, implementation, and documentation projects. Conceptualize, design, construct, test, and implement portions of business and technical Information Technology (IT) solutions through the application of appropriate software development life cycle methodology. Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Define scope, plans, and deliverables for assigned projects. Collect, identify, define, and organize detailed user and IT requirements. Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Support Specialist to maintain and support various applications for a client of ours in Jeffersonville, IN, to provide the programs necessary to meet user and... More client needs. You will be responsible for handling user requests and problems as reported via the remote Help Desk Team, maintaining the integrity and security of the applications, and providing excellent customer service to internal customers. Provides primary hardware installation, setup, and testing of all desktop and laptop systems including board meeting network configuration.Major Responsibilities?Help Desk support. ?Tracking of help desk tickets utilizing the Information System?s tracking software. ?Respond to security issues and virus and other malware notifications and attacks.?Printer and print server management?Document all application and infrastructure changes to change management system.?Basic Windows active directory management and support for users and computers?Provide primary desktop hardware support, installation, and maintenance.? Provide support of all company managed mobile devices.Work EnvironmentThe job is performed indoors in a traditional office setting. Position will be onsite M-F 8am-5pm for 1st Three Months; hybrid schedule afterCompensation: up to $20/hr (possible flex., based on experience) + Health/Dental/Vision/401k benefits (Day-One)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Management Office is seeking an experienced Contract IT Project Manager to oversee and deliver technology-driven initiatives. This role partners closely with business leaders, technical... More teams, and executive stakeholders to ensure projects are executed efficiently and successfully. The ideal candidate is highly skilled in project planning and execution, team coordination, budget and resource oversight, risk management, and problem-solving, with the ability to manage multiple initiatives in a dynamic environment.Core ResponsibilitiesOversee the full project lifecycle from initiation through completion, including planning, execution, tracking, and delivery. Create and maintain key project documentation such as charters, scope definitions, schedules, budgets, risk and issue logs, and status reports.Coordinate and manage both internal teams and external partners to ensure appropriate resource allocation, availability, and alignment with project timelines and objectives.Track project progress using established tools, metrics, and reporting mechanisms. Proactively identify risks, issues, dependencies, and decision points, escalating concerns to leadership as needed.Control project scope and manage change requests in alignment with PMO governance standards. Evaluate impacts of proposed changes and develop action plans to support informed decision-making.Develop and execute implementation plans that align with business requirements and support a seamless transition from development into operational use.Deliver regular project updates and performance reports to leadership and key stakeholders.Lead and facilitate project meetings, ensuring agendas, meeting notes, action items, and deliverables are documented and distributed in a timely manner.Support additional project management activities as needed to align with PMO goals and organizational priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less