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A nonprofit healthcare organization serving the Dallas Fort Worth community. The organization has approximately 230 employees and partners with local health systems. The mission focuses on community... More based care, compliance, and data driven decision making. The Director of Healthcare Informatics and Analytics leads the organization?s analytics, informatics, and reporting function. Reports directly to the VP of IT. Leads a two person informatics and analytics team. This role owns the accuracy, credibility, and delivery of healthcare data used by senior leadership. The Director is both a hands on technical contributor and a people leader. The primary focus is rebuilding trust in data and establishing consistent, reliable reporting practices.Key Responsibilities:Data Governance and LeadershipLead the Data Governance Committee and define reporting standards.Establish consistent KPI definitions and validation processes.Create standard operating procedures for analytics and reporting.Rebuild trust with leadership by improving data accuracy and reliability.Mentor and support a small, cross functional team.Analytics and Executive ReportingDevelop and maintain enterprise dashboards using Power BI.Deliver reporting on revenue, payer mix, and operational performance.Answer executive questions related to Medicare, private pay, and claim conversion.Validate all data before release to senior stakeholders.Technical and Data Engineering WorkWork directly in Snowflake to prepare and model data.Write and optimize SQL queries for reporting and analytics.Partner with IT on data pipelines and integrations.Investigate and resolve data discrepancies across systems.Healthcare and Pharmacy InformaticsSupport Athena EMR reporting and data workflows.Partner with pharmacy leadership on PioneerRx reporting.Provide analytics related to prescription distribution and 340B eligibility.Support required healthcare reporting such as UDS and MIPS.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are actively seeking a Personal Computer Support Technician to join our team at Leidos as we strive to elevate and innovate our organization. Our mission centers on delivering user-focused IT... More solutions for our Centers of Medicare and Medicaid (CMS) customer base. This initiative demands continuous innovation and the ability to create seamless experiences across CMS systems, applications, and solutions. By proactively developing secure IT integrations and designs, we aim to unify end-user devices, infrastructure hardware, software, and applications, ensuring a smooth and intuitive experience for all users while safeguarding critical data.In this pivotal role, you will provide comprehensive support for computer workstations, printers, peripherals, and mobile devices. Success hinges on exceptional communication, technical proficiency, and analytical abilities. The ideal candidate will demonstrate a track record of resolving technical client issues within a service desk environment, possess strong troubleshooting skills, and be adept at analyzing data to identify the root causes of application problems. Collaboration is key, as you will work closely with both the Customer Support Service team and the Executive Support team to address user concerns promptly and professionally.As a member of our team, you will be expected to master all relevant products and actively contribute to new product features and testing initiatives. Your daily responsibilities will include diagnosing and resolving technical issues via phone and email, guided by our ticketing system, and ensuring timely and accurate support.- Under the guidance of the Customer Support (Tier 2) Lead, you will install, configure, troubleshoot, repair, and test a wide range of technology equipment?including workstations, printers, video teleconferencing equipment, and peripherals?in a multi-vendor setting, adhering to established policies, procedures, and Knowledge Base Articles (KBAs).- Perform software and hardware upgrades and repairs, offering recommendations for process improvements.- Support the Executive Support team by addressing executive user requests as needed.- Mentor Tier 1 agents on how to identify and categorize user issues, leveraging active listening and analysis to expedite future resolutions.- Continuously review and provide feedback on Tier 1 and Tier 2 knowledge articles, ensuring they empower Tier 1 agents to resolve customer issues independently, minimizing call transfers and accelerating solutions for end users.- Field calls directly from users and Tier 1 agents, delivering expert-level support, resolving tickets remotely, and prioritizing first-call resolution.- Train users on hardware, software, and mobile device usage in accordance with existing KBAs.- Monitor asset performance and take proactive steps to address issues.- Demonstrate initiative in identifying potential problems and responding before escalation.- Work independently and as a valued member of integrated teams.- Conduct root cause analysis and resolve complex issues.- Be available for after-hours or weekend support as needed, including on-call emergency support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client in the Atlanta area is looking for a recent college graduate to join their Azure and Windows Operations Team.This role will be a part of a small system admin team working on Windows and... More Azure work. The Cloud Engineer Level 1 (Windows & Azure) is an entry-level role responsible for supporting daily system operations across corporate, retail, and cloud environments. This position focuses on resolving routine Windows and Microsoft 365 related incidents, assisting with basic deployments, and helping maintain reliable availability, performance, and security of end-user and server systems. The role works within established standards, escalation paths, and change control processes while developing technical skills in Windows administration, identity management, and Azure fundamentals through mentorship and hands-on experience with senior engineers. DUTIES AND RESPONSIBILITIES: ?Provide Tier 1 support for Windows-related incidents and service requests, escalating when needed.?Perform basic troubleshooting for Windows endpoints and server-related issues (login failures, performance issues, access issues, printing, patching errors).?Assist with user onboarding/offboarding tasks including account provisioning, group memberships, and license assignments under documented procedures.?Support Microsoft 365 administration tasks such as Exchange mailbox troubleshooting, Teams issues, and basic SharePoint/OneDrive support (as assigned).?Assist with basic Azure administration tasks including VM health checks, monitoring alerts, and support of cloud-hosted services under supervision.?Support endpoint lifecycle tasks including device imaging/Autopilot enrollment, application deployments, and policy validation (as assigned).?Assist with patching activities for Windows endpoints and servers in coordination with maintenance windows.?Maintain accurate documentation including runbooks, SOP updates, troubleshooting notes, and asset inventory records.?Follow SOPs and provide clear ticket updates including troubleshooting steps, resolution outcomes, and next steps.?Participate in scheduled maintenance windows and deployments as assigned. POSITION QUALIFICATIONS:?Basic understanding of Windows OS administration and troubleshooting concepts.?Foundational knowledge of Active Directory concepts (users, groups, OU structure, basic permissions).?Familiarity with basic Azure and Microsoft 365 concepts (identity, licensing, cloud services).?Ability to follow structured troubleshooting methods and document work clearly.?Familiarity with IT ticketing systems and documentation best practices.?Strong communication skills and ability to work professionally with internal teams and vendors.?Comfortable working in a fast-paced, multi-site environment with competing priorities.?Ability to travel to retail locations as needed (optional/occasional based on business needs).?Ability to participate in after-hours/on-call support as scheduled. EDUCATION AND/OR EXPERIENCE:?Associate or Bachelor?s degree in Information Technology or related field preferred (or equivalent experience).?1?2 years of experience in an IT support, helpdesk, desktop support, or junior systems role.?Internship, lab work, or hands-on home lab experience accepted in place of formal work experience.?Exposure to Microsoft 365, Windows Server, and Azure is a plus.?Certifications preferred: Microsoft Fundamentals (AZ-900, MS-900) or CompTIA A+ / Network+.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job DescriptionA fast growing software company is looking to hire a tech solutions engineer to support their expanding client base. They have created an interoperability platform to connect various... More engineering systems, becoming a true disruptor in the digital engineering space. Today, their ontology-backed interoperability system enables seamless communication between software, mechanical, and system engineering tools for their clients in the automotive, aerospace, and defense companies. The role is preferred to be in New England to offer on-site support for one when requested, otherwise it can sit remote anywhere in the US. In addition to base salary, they offer a 10-15% annual bonus that has historically always been paid out, great PPO-based health and dental plans, and pay your home internet! This role is great for individuals who enjoy working small innovative teams using new, cutting-edge technologies.The role sits at the intersection of software engineering and product development, focused more on technical problem-solving and domain-specific design integration rather than general API or full-stack development. Ideal candidates have experience in CAD-driven manufacturing or systems design and enjoy working directly with engineers to address real-world manufacturing challenges. The engineer must be able to work closely with internal and external technical stakeholders to ensure deployment and integration within customer?s environments.This is an implementation/post-sales role so it is expected that the engineer has the ability to conduct training for onboarding new customers and identify gaps in other organizations in order to continue expanding our clients footprint across other verticals that they may not be supporting currently. The position involves minimal to no travel, occasional conference attendance (by choice), and supports cross-functional collaboration across mechanical, software, and product teams. This is a strategic, solutions-oriented role aimed at driving digital transformation and enhancing platform impact across industries.Compensation: $140k to $160k base salary. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Mortgage Project Manager for a large financial client sitting in Charlotte, NC. The Mortgage Servicing Oversight (MSO) Project Manager will lead or assist with MSO projects,... More process improvements, team-wide procedure oversight, vendor application management, coordination of loan sales and other key initiatives within MSO. This role is responsible for identifying and supporting remediation of any operational gaps, with an emphasis on sustained and enhanced customer experiences. The ability to effectively interact with leadership and business line leaders, including but not limited to IT, key vendors, Compliance, Legal, and Customer Relations, is required. Problem resolution and organizational skills are key components of this role. The Project Manager role may also assist with Quality Control and Legal Requirements Monitoring, primarily in a vendor oversight role, but some hands-on testing may be needed due to team capacity. In this role, experience with the mortgage servicing processes is required.Job Responsibilities?Serve as support between Ally and Subservicer for all MSO initiatives, working closely with Capital Markets Leadership and key support partners, to ensure timely and accurate implementation?Work and collaborate with Legal, Sourcing, and leadership on contract reviews and statement of work (SOW?s)?Utilize MS Word and Planner for procedure creation, maintenance, and adherence as it relates to roles and responsibilities impacting Mortgage Servicing, inclusive of ensuring proper Legal and Compliance review and non-objections obtained, when applicable.?Attend, schedule, and facilitate meetings, assign takeaways, and track progress statuses, as needed to support business operations and project initiatives?Assist manager in preparing executive updates on all programs and projects to keep the leadership and management teams well informed?Oversight of subservicer performance specific to customer impact and experienceoCustomer survey (CSAT) management, facilitation, feedback, and resolution,oCustomer complaints overview and escalation monitoringoAnalyze and report on key customer experience outcomes from subservicer?Develop/review/manage project plans and issues & risks, drive issue resolution, allocate and direct other resources to accomplish project tasks, and maintain control over the project(s)?Perform other duties and assignments as required, inclusive of other Mortgage Servicing Oversight and Operational responsibilities as the need arises based on role transition or for backup purposes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer in the Greater Seattle Area is actively seeking a Manufacturing Operations Trainer to join their Assembly Advisement Team in an onsite role in Everett, WA. The candidates selected for... More this role will be applying their experience within manufacturing and Assembly to help develop new-hires and existing employees, as well as drive performance improvements within their production systems. These candidates will be responsible for assisting the Manufacturing and Quality teams with developing training plans for new hires in the field and serving as a mentor to build familiarity with the Flight Line and their daily duties. They are expected to provide instruction, modeling, and opportunities for observation to newer team members, and reinforce progress and development. It is critical that this person has a strong professional background in Aerospace, preferably within Quality Inspections, Repair Station Inspections, FAA Inspections, and is able to effectively communicate training materials written and verbally in a digestible manner to their team. It is important to note, these candidates will not be responsible for any final approvals for the FAA or aircraft inspections, all final approvals and audits will be handed off to full-time Boeing staff. This is a great opportunity to join a growing team to help enhance employee knowledge, skillset flexibility, and performance within a global Aerospace employer. If this sounds like the opportunity for you, apply today! We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are looking for a New Product Introduction Program Buyer/Planner to support hardware development programs through the product development lifecycle. In this role, you will work across Engineering,... More PMO, and Supply Chain departments to drive procurement execution, material tracking, and build readiness for rapid-iteration engineering builds. Depending on program needs, you may support any combination of hardware domains ? mechanical, electrical, electromechanical, PCBAs, or full subsystem assemblies.This is a high-impact, high-visibility role at the intersection of program management and supply chain. You will be the person who ensures that when engineers are ready to build, the parts are there ? and when they're not, everyone knows why and what's being done about it. You'll gain deep exposure to hardware development, cross-functional coordination, and the full product lifecycle.Procurement Requests & Tracking?Submit and track purchase requests. Follow orders through the Supply Chain team's procurement process to delivery and receiving.?Execute risk-buy requests as necessary for long-lead or high-risk components.?Maintain sourcing plans and collaborate on identification of alternate suppliers for critical components.?Track supplier commits, lead times, and delivery schedules. Flag risks early.?Monitor market conditions and supplier roadmaps for supply challenges.Clear-to-Build & Inventory?Own procurement data integrity and clear-to-build (CTB) analyses. Maintain live material availability against build schedules.?Manage material requirement plans and inventory levels ? minimize shortages and excess.?Manage prototype/temporary inventory (lab stock, dev kits, staging areas).Hardware Releases & Engineering Changes?Track releases through PLM (ECOs, revisions, release gates). Keep procurement aligned to current revisions.?Assess material impact of engineering changes and adjust procurement plan accordingly?Manage component phase-in/phase-out and obsolescence.Vendor & Contract Manufacturer Coordination?Track contract manufacturer commits, capacity, and constraints.?When needed, coordinate movement of raw materials or components between suppliers and manufacturers.?Support BOM cost tracking and Design for Cost activities.Reporting & Continuous Improvement?Track and report KPIs: CTB, days-on-hand, inventory excess, obsolescence, delivery performance.?Maintain procurement dashboards (open POs, CTB by subsystem, spend vs. budget).?Drive process improvements in planning tools and supply chain workflows.Program Management Support?Support the TPM with schedule tracking, milestone reporting, and program review prep as it relates to product development.?Track and close out material planning-related action items from design reviews, build meetings, and supplier calls.?Support programs from early prototype through production, including transition to sustaining.?Coordinate cross-functionally across Engineering, Manufacturing, Supply Chain, Quality, and Finance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Technical Business Systems Analyst (BSA) to partner closely with a Technical Project/Program Manager in delivering complex, cross-functional initiatives spanning IT... More systems, digital platforms, engineering tools, and enterprise applications. This role serves as the bridge between business stakeholders, engineering teams, and delivery leadership, translating project goals into clear, actionable system and data requirements.The BSA will focus on requirements definition, systems analysis, process mapping, and solution validation, enabling the PM to execute schedules, milestones, and delivery governance effectively.Key ResponsibilitiesRequirements & Business AnalysisPartner with the Technical PM to elicit, document, and manage business, functional, and technical requirements across Vertiv initiatives (IT, product, engineering, manufacturing, service, or digital platforms).Lead stakeholder interviews, workshops, and working sessions to capture current-state and future-state system needs.Translate high-level initiatives, roadmaps, and program goals into user stories, use cases, functional specs, and acceptance criteria.Trace requirements through the full delivery lifecycle to ensure alignment with scope, timelines, and outcomes.Systems & Technical CollaborationAct as a liaison between business users, architects, developers, data teams, and product owners.Analyze system integrations, data flows, dependencies, and impacts across ERP, PLM, CRM, cloud platforms, IoT systems, or custom applications.Support solution design by validating that proposed technical approaches meet business objectives.Assist with data mapping, system configurations, workflows, and interface definitions where needed.Delivery & PM PartnershipWork in lockstep with the Project/Program Manager to support project planning, backlog grooming, and milestone execution.Identify risks, gaps, dependencies, and requirement changes early; surface findings to PM leadership.Support Agile, hybrid, or waterfall delivery models, including sprint planning, demos, and retrospectives.Contribute to status reporting, change management, and cross-team coordination.Testing, Validation & AdoptionDevelop and execute UAT plans, test cases, and validation scripts in collaboration with QA and business teams.Ensure delivered solutions meet documented requirements and business outcomes.Support change management, training documentation, and go-live readiness.Process ImprovementMap and optimize end-to-end business and system processes to improve efficiency, scalability, and data quality.Identify opportunities for automation, system consolidation, or technical improvements.Maintain standards for documentation, traceability, and governance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are actively seeking a Personal Computer Support Technician to join our team at Leidos as we strive to elevate and innovate our organization. Our mission centers on delivering user-focused IT... More solutions for our Centers of Medicare and Medicaid (CMS) customer base. This initiative demands continuous innovation and the ability to create seamless experiences across CMS systems, applications, and solutions. By proactively developing secure IT integrations and designs, we aim to unify end-user devices, infrastructure hardware, software, and applications, ensuring a smooth and intuitive experience for all users while safeguarding critical data.In this pivotal role, you will provide comprehensive support for computer workstations, printers, peripherals, and mobile devices. Success hinges on exceptional communication, technical proficiency, and analytical abilities. The ideal candidate will demonstrate a track record of resolving technical client issues within a service desk environment, possess strong troubleshooting skills, and be adept at analyzing data to identify the root causes of application problems. Collaboration is key, as you will work closely with both the Customer Support Service team and the Executive Support team to address user concerns promptly and professionally.As a member of our team, you will be expected to master all relevant products and actively contribute to new product features and testing initiatives. Your daily responsibilities will include diagnosing and resolving technical issues via phone and email, guided by our ticketing system, and ensuring timely and accurate support.- Under the guidance of the Customer Support (Tier 2) Lead, you will install, configure, troubleshoot, repair, and test a wide range of technology equipment?including workstations, printers, video teleconferencing equipment, and peripherals?in a multi-vendor setting, adhering to established policies, procedures, and Knowledge Base Articles (KBAs).- Perform software and hardware upgrades and repairs, offering recommendations for process improvements.- Support the Executive Support team by addressing executive user requests as needed.- Mentor Tier 1 agents on how to identify and categorize user issues, leveraging active listening and analysis to expedite future resolutions.- Continuously review and provide feedback on Tier 1 and Tier 2 knowledge articles, ensuring they empower Tier 1 agents to resolve customer issues independently, minimizing call transfers and accelerating solutions for end users.- Field calls directly from users and Tier 1 agents, delivering expert-level support, resolving tickets remotely, and prioritizing first-call resolution.- Train users on hardware, software, and mobile device usage in accordance with existing KBAs.- Monitor asset performance and take proactive steps to address issues.- Demonstrate initiative in identifying potential problems and responding before escalation.- Work independently and as a valued member of integrated teams.- Conduct root cause analysis and resolve complex issues.- Be available for after-hours or weekend support as needed, including on-call emergency support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Network Engineer to join our team. The optimal candidate will be a senior-level engineer with extensive experience and networking skills both on premises and in cloud. The IT... More Infrastructure and Security Team is responsible for IT project planning and execution to support business objectives and key initiatives. The team is also responsible for the operations and security of the Enterprise and Client Hosting environments on premises and in cloud. This includes architecture, design, provisioning, administration, troubleshooting, and maintenance activities across multi-cloud and on premises services, security, networking, storage/virtualization, systems, and NOC/Help Desk.Tasks typically involve:?Meeting with business units and clients to determine and capture detailed requirements;?Clarifying a system specification, understanding work practices and the nature of the business of the requestor and stakeholders;?Planning project timelines;?Creating high-level implementation plans when required;?Developing agreed solutions and implementing new systems;?Presenting solutions in written or oral reports;?White-boarding complete or partial solutions;?Creating project deliverables;?Designing, installing, integrating, testing, and monitoring new systems;?Contribute and refine the team?s process and methodology, including documentation.Candidates in this role need to show evidence of the following:?Strong communication and interpersonal skills;?Leadership skills;?Ability to work independently and in a team environment to produce outstanding results;?A logical approach to problem solving/analytical skills;?Ability to learn quickly;?Confident decision making;?Excellent customer service skills;?Good organizational and time management skills to prioritize heavy workloads;?The ability to communicate technical information to non-IT clients and colleagues;Candidates in this role need to show evidence of the following technical skills:?Experience with LAN/WAN networking technologies;oVMware VeloCloud SD-WAN experience strongly desired;oAbility to architect, configure, and troubleshoot WAN routing architectures; oSolid understanding of IPSec and SSL VPN;?Experience with Cloud networking strongly desired;oAzure networking experience (e.g. ExpressRoute, VPN Gateway, Virtual Networks, Security Groups, Network Virtual Appliances, Routing, Load Balancers, App Gateways, Traffic Manager);oAWS networking experience (e.g. DirectConnect, vPC, VPN, WAF, Security Groups, Routing, VPC Gateways, Elastic IP, Route53, Load Balancing, Global Traffic Management);?Experience with Cisco (ASA/Firepower) and Palo Alto Firewalls strongly desired;?Experience with Azure security and identity solutions desired;?Load balancing/Acceleration solutions experience desired;?Experience with data center networking technology;oGood understanding of high-level network architecture;oAbility to review application data flow diagrams;oHands on experience with IP-based networking for SAN/NAS;oHands on experience with Cisco LAN networking equipment;oDNS experience;oHands on experience with Local and Remote Replication Technologies (Storage based, Host Based, Database, etc.);oExperience with data migration methods (i.e. virtual environment, file share, and block migrations);oExperience with data backup and business continuance and disaster recovery efforts;?Experience with virtualization technology;oVMware vSphere and/or Hyper-V knowledge desired;oHands on experience with networking in virtual environments;?Experience with networking diagnostic, monitoring and analysis tools;?Experience with coding languages for scripting desired (e.g. Python); ?Proven design, Installation, administration, configuration, integration, maintenance, and troubleshooting experience with networking equipment, Cisco in particular;?High emphasis on hands-on design and implementation experience, especially with routing protocols OSPF, EIGRP, and BGP desired; ?Solid technical background in datacenter technologies, including (but not exclusive to) servers, storage, virtualization, networking, infrastructure management, and data center facilities (power, cooling, ironwork, cabling);?Advanced technical vendor certification in two or more datacenter domains desired; ?Ability to articulate impact of architecture decisions on physical layout;?Ability to architect, articulate (to different stakeholders), and implement complex solutions spanning potentially multiple technologies, and business domains;?Experience in solution requirements gathering;?Experience with documentation of infrastructure design, system builds, configurations, and support procedures;?Performing assessments and provide recommendations including gap analysis and recommendations;We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less