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We are seeking a Customer Service Representative (CSR) to join our Dispatch Team. This role is the frontline connection between our customers and field technicians. The CSR will handle incoming... More service requests, schedule and dispatch technicians, and ensure timely communication to deliver outstanding customer experiences.Key Responsibilities? Serve as the first point of contact for customer inquiries, service requests, and emergency calls? Accurately enter service requests into the dispatch system and assign work orders to technicians? Coordinate technician schedules to maximize efficiency and meet customer needs? Provide customers with updates on service status, estimated arrival times, and follow-up communications? Collaborate with service managers, technicians, and other departments to resolve issues quickly? Maintain detailed and accurate records of customer interactions and service activities? Support billing and administrative processes related to service callsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Supply Chain Data Analyst to join a team who will leverage analytical and quantitative methods to support sourcing and inventory management. This role focuses on... More extracting, analyzing, and visualizing supply chain data to identify trends, optimize vendor segmentation, and improve operational efficiency. The analyst will provide actionable insights to category sourcing managers and contribute to data-driven decision-making across the sourcing team.Key Responsibilities:- Extract and analyze supply chain data from SAP and other ERP systems- Develop and maintain reports, dashboards, and KPIs using Tableau, Power BI, and Excel- Identify trends, gaps, and bottlenecks in sourcing and inventory processes- Collaborate with sourcing managers and cross-functional teams to provide insights and recommendations- Support vendor segmentation and cost optimization initiatives- Translate business challenges into analytics projects and lead execution- Maintain accurate documentation and ensure data integrityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Manage the team's backlog using ADO, including writing epics, features, and stories.?Lead team ceremonies such as refinements and collaborate closely with UX design and research teams.?Communicate... More effectively with internal and external stakeholders, including marketing, sales, and customer support.?Present the team's work and new developments to stakeholders and executives.?Interact with customers to represent requirements and understand key customers? needs and market basics.?Utilize customer frameworks (e.g., Jobs To Be Done, personas) to gather insights.?Focus on delivering customer commitments and addressing customer complaints.?Stay updated on market news, incidents, and competitor activities.?Execute go-to-market launch plans as required.?Work directly with internal business partners, such as sales, to gather and assess product needs.?Train and educate internal business partners, contributing to building collateral and marketing materials.?Understand and utilize drivers for improving customer experience.?Define and prioritize requirement changes for engineering, performing analysis to meet acceptance criteria.?Participate and contribute to process improvement activities.?Contribute to the development and execution of the product strategy.?Make links between personal goals and the product team's business strategy.?Understand how the role contributes to the success of the product and business strategy and goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Residential construction client looking to hire an HR Coordinator for their Reno Nevada location. They need to have experience within payroll, benefits, recruiting, escalations, employee relations,... More compliance, and basic HR system platform experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Data Governance & Management Manager, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within... More Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Primary Responsibilities: -Responsible for supporting Data Governance & Management in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.-Develop advanced knowledge on the Enterprise Data Management Operating Policy in order to support Data Governance & Management in the execution of their role. -Responsible for holistic platform data quality monitoring, including but not limited to key reports.-Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.-Support Data Governance & Management in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.-Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately-Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.-Responsible to partner with Data Governance & Management in developing and managing the data management roadmap. -Collaborate with and influence product managers to ensure all new use cases are managed according to policy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Operations Associate to join a dynamic team at one of Canada's largest banking institutions within their Wealth Management Operations group. The team's core mission is to... More facilitate the swift and efficient transfer of assets for high-net-worth clients between financial institutions across Canada. The ideal candidate will have a go-getter attitude and the ability to learn new tasks and processes with an eye for detail. Collaborate with your team, leadership & internal/external business partners to resolve issues efficiently and effectively according to Industry standards. Daily responsibilities will include data entry, transfer processing, and prioritizing branch inquiries.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is responsible for creating, revising, and managing technical documentation within a pharmaceutical or nutraceutical manufacturing setting, with a specific emphasis on Softgel production.... More The position supports cross-functional teams including production, quality assurance, customer service, purchasing, and R&D, ensuring compliance with regulatory standards and operational excellence. Day-to-Day Responsibilities? Create, review, revise, and maintain SOPs, specifications, batch records, master formulas, protocols, and reports ? Implement document control systems aligned with Good Documentation Practices (GDP) ? Maintain accurate records of manufacturing processes in compliance with FDA, GMP, and other standards ? Prepare technical documents for product development, validation, and technology transfer ? Collaborate with production and quality teams to resolve documentation discrepancies ? Document deviations, investigations, and CAPAs accurately ? Provide documentation for internal and external audits ? Ensure all documents meet regulatory compliance standards (FDA, EMA, etc.) ? Update documents in response to regulatory changes or process improvements ? Act as a liaison between manufacturing, R&D, quality, and regulatory teams ? Train staff on documentation standards and GDP ? Participate in change control processes and ensure timely updates ? Identify and implement improvements to documentation processes ? Manage electronic documentation systems when applicable Monitor industry trends and ensure ongoing complianceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an Atlassian Developer for one of our global manufacturing and supplier clients. We are seeking an experienced Atlassian Developer with strong expertise in reporting... More dashboards, administration, and workflow customization. The ideal candidate will be responsible for designing, implementing, and maintaining Atlassian tools (primarily Jira and Confluence) to support efficient project management and reporting. Key Responsibilities:- Configure and administer Jira workflows, schemes, permissions, and custom fields.- Build and optimize reporting dashboards for real-time visibility into project metrics.- Develop and manage epics, stories, and issue hierarchies to align with business objectives.- Implement custom dashboards and metric generation for performance tracking and analytics.- Ensure system integrity through regular audits, upgrades, and best-practice administration.- Collaborate with stakeholders to translate requirements into scalable Atlassian solutions.$30/hr to $50/hr : Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages while on contract for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a skilled engineering fabrication technician to support the assembly and evaluation of prototype and production units for a federal client specializing in advanced command... More and control systems and military-grade hardware. This role involves hands-on collaboration across engineering and manufacturing teams to ensure accurate documentation of build procedures, testing outcomes, and system modifications. The ideal candidate will contribute to design refinement and manufacturability assessments, while actively participating in process optimization efforts within a dynamic production environment. Work will span office, lab, and shop floor settings, requiring comfort with typical industrial conditions such as noise, dust, fumes, and temperature variations. We are seeking a proactive self-starter who thrives in fast-paced, evolving environments and is energized by a strong team culture and meaningful work.Additional Requirements:? Must be able to interpret technical drawings, schematics, and work instructions.? Expected to maintain a safe, organized workspace and adhere to quality and safety protocols.? Occasional travel may be required.? Comfortable lifting up to 40 lbs? Ability to climb ladders, bend, kneel, work overhead with arms, and sit or stand for several hours at a time? Eye/hand coordination required, with steady and agile hands to operate equipment and tools? Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus? Ability to wear proper Personal Protective Equipment (PPE), as required per plant rules.$45,000 to $70,000 per year annual salary.Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include 401k and healthcare insurance offerings and paid leave as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

nsight Global is looking for an Accountant/Payroll Specialist to sit hybrid in Columbia, MD supporting a software company. This individual will oversee and manage the payroll and accounting functions... More of the organization, ensuring accurate, timely employee compensation in compliance with all applicable federal, state, and local regulations. This role combines strategic payroll oversight with hands-on accounting and finance duties, including general ledger transactions, reconciliations, accounts payable/receivable, and timekeeping. The ideal candidate has strong analytical abilities, exceptional attention to detail, and a proactive mindset to improve payroll operations while supporting broader accounting processes.Compensation:$30/HR - $40/HRExact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less