Job Search Results for it
Apr 29, 2026
Vancouver, BC
|
Help Desk
|
Contract-to-perm
|
$30 - $37 (hourly estimate)
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This marine transportation company is seeking an Intermediate Technical Analyst to join our IT support team on a 6-month contract. This role will provide Tier 2 help desk support and serve as a key... point of contact for internal stakeholders, including executive-level users. The ideal candidate combines strong technical fundamentals with exceptional communication, follow-through, and a service mindset.Provide Tier 2 help desk and desktop support to internal users, including executive stakeholdersTroubleshoot and resolve issues related to Microsoft technologies (Teams, Microsoft Admin tools, Windows Server environments)Support guest site users and provide white-glove, high-touch service when requiredEscalate complex issues appropriately and follow through to resolutionCommunicate clearly and professionally with technical and non-technical usersDocument issues, solutions, and follow-up actions accuratelyWork collaboratively with internal IT teams to support business operations and decision-makingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 21, 2026
Quincy, MA
|
Project Manager
|
Contract
|
$34 - $42 (hourly estimate)
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Insight Global is looking for a Technical Project Coordinator for one of their top financial services clients. This person will act as an extension of the Project Manager, supporting the uplift of... project management processes within their organization. This role will coordinate across multiple stakeholders and help drive governance, reporting, and workflow modernization efforts.Key ResponsibilitiesAct as a project coordinator supporting the PM across all workstreams and stakeholder groups.Facilitate project progress and communication for the workflow tool replacement project to ensure successful advancement.Coordinate governance activities, ensuring all projects meet compliance and risk management requirements.Assist in tracking progress, managing timelines, and updating project documentation.Engage with stakeholders at various levels to ensure smooth progress during the ongoing project. Pay ranges from 30-40/hr based on qualifications and years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Feb 02, 2026
Santa Clara, CA
|
NOC Technician
|
Contract,Perm Possible
|
$27 - $34 (hourly estimate)
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?Remove network cables as part of a datacenter decommission?Run/Label/Stage Power & Networking cables?DBD removal only (does not perform any scanning)?Follows procedures for preparing, installing,... performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads?Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads ?Physical audits of datacenter assets?Prepares, stages, sets up, and performs startups and shutdowns (e.g. racks hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and e-mails?Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)?Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components?Decommissions hardware for simple changes and refreshes (e.g. memory upgrades, OS rebuilds) following standard procedures with minimal guidance?Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician LeadsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 06, 2026
Reston, VA
|
Help Desk
|
Contract-to-perm
|
$82 - $102 (hourly estimate)
{"JobID":527443,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.34,"Longitude":38.95,"Distance":null},"State":"Virginia","Zip":"20190","ReferenceID":"DC0-d903dbee-7e74-41f5-a4ac-387b63c08c45","PostedDate":"\/Date(1778093277000)\/","Description":"?Administer, maintain, and enhance SharePoint sites used by the program team team?Act as the central point of contact for IT support requests from Vantor and select government users?Coordinate with the CIO and enterprise IT organizations to route, track, and resolve issues?Manage user permissions, access controls, document libraries, and site content?Ensure SharePoint sites follow organizational standards and support mission workflows?Serve as the primary SharePoint admin for the team?Schedule and facilitate CIO technical support meetings and follow ups?Provide status updates and communications to users regarding issue resolution?Navigate enterprise IT processes and systems to ensure timely support delivery?Add and manage users within distribution lists and systems?Assist with account setup, access requests, and general IT inquiries?Take calls and respond to IT related requests from supported users?No hands on hardware support, wiring, or physical device maintenance requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sharepoint / IT Support Specialist - TSSCI w/ Poly","City":"Reston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?SharePoint administration experience?Prior experience in Help Desk, IT support, or enterprise IT environments?Solid understanding of IT support workflows, ticketing systems, and escalation processes?Comfortable serving as a liaison between users/customers and enterprise IT organizations?Strong communication, coordination, and customer service skills?Background in networking, systems administration, or IT architecture?Experience supporting government or federal contracting environments?Familiarity with enterprise CIO operations and support frameworks","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":102.0000,"SalaryLow":81.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
?Administer, maintain, and enhance SharePoint sites used by the program team team?Act as the central point of contact for IT support requests from Vantor and select government users?Coordinate with... the CIO and enterprise IT organizations to route, track, and resolve issues?Manage user permissions, access controls, document libraries, and site content?Ensure SharePoint sites follow organizational standards and support mission workflows?Serve as the primary SharePoint admin for the team?Schedule and facilitate CIO technical support meetings and follow ups?Provide status updates and communications to users regarding issue resolution?Navigate enterprise IT processes and systems to ensure timely support delivery?Add and manage users within distribution lists and systems?Assist with account setup, access requests, and general IT inquiries?Take calls and respond to IT related requests from supported users?No hands on hardware support, wiring, or physical device maintenance requiredWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 30, 2026
Plano, TX
|
Business Analyst (BA)
|
Contract
|
$43 - $53 (hourly estimate)
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We are seeking a Business Analyst in either Plano, TX or Charlotte, NC. This role is onsite 3 days per week. This person will partner on a day-to-day with business stakeholders and technology teams... to gather requirements and translate them into clear user stories and acceptance criteria. This BA will work closely with the Product Owner and development team during Agile ceremonies to refine features, clarify scope, and ensure work is build ready. This role will support testing efforts by answering questions during UAT/SIT and helping determine whether issues are defects or new requirements. The right person will continuously review current processes to identify gaps and improvement opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 04, 2026
Goodlettsville, TN
|
Project Manager
|
Contract
|
$50 - $62 (hourly estimate)
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Onsite 5 days per week The Sr. Project Manager (Digital PODs) is accountable for delivery leadership across assigned Digital POD initiatives. This role provides execution discipline and delivery... readiness?turning approved priorities into an integrated, date-driven plan, surfacing risks and dependencies early, and ensuring work is ?built and ready? (not just completed) for production use.Working in partnership with Product and Engineering, the Sr. Project Manager does not own product prioritization or backlog decisions; instead, they own execution against the approved scope and commitments. They coordinate across teams and PODs to manage delivery variance, enforce plan integrity, and escalate when dependency, readiness, or timeline risk threatens committed outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 30, 2026
Englewood, CO
|
Help Desk
|
Contract
|
$10 - $13 (hourly estimate)
{"JobID":512800,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-104.99,"Longitude":39.64,"Distance":null},"State":"Colorado","Zip":"80112","ReferenceID":"DEN-fdba97d4-8478-4ed1-82ef-9af8591a0d75","PostedDate":"\/Date(1774903949000)\/","Description":"A client of Insight Global is looking for Help Desk support to oversee a large-scale laptop rollout and device onboarding initiative. The engagement includes 5?6 week period where you will be fully focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract.Key Responsibilities:Support mass laptop deployment across multiple locationsExecute zero-touch deployments for Windows and Mac devicesFollow predefined instructions for:Which user receives which deviceDevice setup and configurationParticipate in an assembly-line style deployment processAssist users as they come onsite in scheduled rollout waves to receive laptopsPerform device onboarding and setup following deploymentProvide basic triage support for users after laptops are taken homeSupport asset management processes, including tracking and documentationEscalate issues to higher-level help desk support when neededThis position is a 3-month role, 5 days a week onsite in Gdansk Poland and will pay between 25?30 PLN/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Help Desk -- INTL Poland","City":"Englewood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1?2 years of Help Desk or IT Support experienceFamiliarity with:MDM systemsZero-touch deploymentDevice managementAsset management processesExperience supporting Windows and Mac devicesComfortable working in a fully onsite environmentAble to follow detailed instructions and repeat standardized processes","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":13.0000,"SalaryLow":10.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A client of Insight Global is looking for Help Desk support to oversee a large-scale laptop rollout and device onboarding initiative. The engagement includes 5?6 week period where you will be fully... focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract.Key Responsibilities:Support mass laptop deployment across multiple locationsExecute zero-touch deployments for Windows and Mac devicesFollow predefined instructions for:Which user receives which deviceDevice setup and configurationParticipate in an assembly-line style deployment processAssist users as they come onsite in scheduled rollout waves to receive laptopsPerform device onboarding and setup following deploymentProvide basic triage support for users after laptops are taken homeSupport asset management processes, including tracking and documentationEscalate issues to higher-level help desk support when neededThis position is a 3-month role, 5 days a week onsite in Gdansk Poland and will pay between 25?30 PLN/hour.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 21, 2026
Patchogue, NY
|
Project Manager
|
Contract
|
$35 - $44 (hourly estimate)
{"JobID":521137,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.01,"Longitude":40.76,"Distance":null},"State":"New York","Zip":"11772","ReferenceID":"HNJ-f992016f-5e3e-4c3e-ac68-c13269b38f4e","PostedDate":"\/Date(1776776079000)\/","Description":"Insight Global is looking a Project Coordinator to join our client, an enterprise healthcare organization to support their project management office, within their enterprise technology department. They will be joining a team of multiple senior project managers who own a portfolio revolving around multiple infrastructure projects for existing and new construction for the large medical center. This person will need to be able to be onsite 5 times a week on different parts of Long Island. They will be responsible for liaising with multiple Project Managers, understanding project status, having impeccable documentation and interfacing with C level executives. We need someone who knows how to coordinate infrastructure initiatives such as hardware refresh, desktop buildouts, network services, structured cabling, or data center services, etc. and has extremely strong Microsoft Excel skills such as creating formulas/decoding formulas.Responsibilities will also include:-Updating schedules and coordinating meetings-Attending meetings and creating meeting documentation and updates-Creating and maintaining general documentation and reporting, processes and procedures-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Project Coordinator","City":"Patchogue","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-6+ months of of project coordination/Management-Microsoft office skills: Project, PowerPoint (experience creating decks) and someone very strong in Excel ? creating formulas for pricing sheets.-Strong documentation skills: meeting minutes, presentations, flow charts-Extremely strong experience with Excel (creating pivot tables, macros, v look ups)-Experience leading IT infrastructure projects and working with executives and business stakeholders-Needs to be a go-getter, self-starter (almost more important than technical knowledge)","Skills":"","Industry":"Project Manager","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":44.0000,"SalaryLow":35.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking a Project Coordinator to join our client, an enterprise healthcare organization to support their project management office, within their enterprise technology department.... They will be joining a team of multiple senior project managers who own a portfolio revolving around multiple infrastructure projects for existing and new construction for the large medical center. This person will need to be able to be onsite 5 times a week on different parts of Long Island. They will be responsible for liaising with multiple Project Managers, understanding project status, having impeccable documentation and interfacing with C level executives. We need someone who knows how to coordinate infrastructure initiatives such as hardware refresh, desktop buildouts, network services, structured cabling, or data center services, etc. and has extremely strong Microsoft Excel skills such as creating formulas/decoding formulas.Responsibilities will also include:-Updating schedules and coordinating meetings-Attending meetings and creating meeting documentation and updates-Creating and maintaining general documentation and reporting, processes and procedures-Assisting in creating flow charts, budget updates and general project status workflowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 20, 2026
Jeffersonville, IN
|
Help Desk
|
Contract-to-perm
|
$14 - $17 (hourly estimate)
{"JobID":509161,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-85.72,"Longitude":38.3,"Distance":null},"State":"Indiana","Zip":"47130","ReferenceID":"DGO-3fb2c81e-0be4-4eb8-9c77-28a69562e2a7","PostedDate":"\/Date(1774022372000)\/","Description":"Insight Global is seeking a Technical Support Specialist to maintain and support various applications for a client of ours in Jeffersonville, IN, to provide the programs necessary to meet user and client needs. You will be responsible for handling user requests and problems as reported via the remote Help Desk Team, maintaining the integrity and security of the applications, and providing excellent customer service to internal customers. Provides primary hardware installation, setup, and testing of all desktop and laptop systems including board meeting network configuration.Major Responsibilities?Help Desk support. ?Tracking of help desk tickets utilizing the Information System?s tracking software. ?Respond to security issues and virus and other malware notifications and attacks.?Printer and print server management?Document all application and infrastructure changes to change management system.?Basic Windows active directory management and support for users and computers?Provide primary desktop hardware support, installation, and maintenance.? Provide support of all company managed mobile devices.Work EnvironmentThe job is performed indoors in a traditional office setting. Position will be onsite M-F 8am-5pm for 1st Three Months; hybrid schedule afterCompensation: up to $20/hr (possible flex., based on experience) + Health/Dental/Vision/401k benefits (Day-One)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Specialist","City":"Jeffersonville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?1+ yrs. of IT Customer Service/Help Desk experience? A+ or Net+ Certifications strongly preferred ?Must possess excellent written/verbal communication skills and can work with employees at all technical and professional levels.?Must be willing to seek out additional training when the technical environment requires additional skills and provide basic hardware and software training to users when required.?Proficient in Microsoft Office Suite products (Excel, Word, Outlook, PowerPoint, Access, Visio)?Willing and able to assist higher level technicians install, test, implement, administer, or maintain systems, applications, equipment and plans.?Ability to effectively communicate technical information verbally and in writing, using language that is appropriate to the complexity of the topic and to the understanding of the audience.?Ability to work as part of a team to complete agency wide initiatives, using strong interpersonal skills.?Ability to work independently to troubleshoot and resolve general help desk issues, with enthusiastic self-motivation.?Ability to multi-task and remain organized.","Skills":"?Network-Managed AntiVirus Systems?Solid working knowledge of Microsoft Office 365 (Administration)?Previous customer service training?Imaging (cloning) software?Basic working knowledge of network-managed antivirus systems?Basic working knowledge of unified endpoint management solutions?Basic working knowledge of cloud-delivered security administration?Basic working knowledge of data backup management?Basic working knowledge of operating system imaging (cloning) software?Previous customer service training","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a Technical Support Specialist to maintain and support various applications for a client of ours in Jeffersonville, IN, to provide the programs necessary to meet user and... client needs. You will be responsible for handling user requests and problems as reported via the remote Help Desk Team, maintaining the integrity and security of the applications, and providing excellent customer service to internal customers. Provides primary hardware installation, setup, and testing of all desktop and laptop systems including board meeting network configuration.Major Responsibilities?Help Desk support. ?Tracking of help desk tickets utilizing the Information System?s tracking software. ?Respond to security issues and virus and other malware notifications and attacks.?Printer and print server management?Document all application and infrastructure changes to change management system.?Basic Windows active directory management and support for users and computers?Provide primary desktop hardware support, installation, and maintenance.? Provide support of all company managed mobile devices.Work EnvironmentThe job is performed indoors in a traditional office setting. Position will be onsite M-F 8am-5pm for 1st Three Months; hybrid schedule afterCompensation: up to $20/hr (possible flex., based on experience) + Health/Dental/Vision/401k benefits (Day-One)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 23, 2026
Boston, MA
|
Desktop Support
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":509746,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-71.0253,"Longitude":42.339,"Distance":null},"State":"Massachusetts","Zip":"02127","ReferenceID":"MSP-849ee6f7-2ecb-4dcd-9c80-10e19fd6297c","PostedDate":"\/Date(1774286142000)\/","Description":"This position is onsite in Boston, MA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor \u0026 resolve service tickets for printing related incidents and problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Onsite IT Technician - Boston, MA","City":"Boston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-2+ years in a help desk, desktop support, or technical support role-Great customer service skills, and comfortable supporting customers over chat, email, phone, and in person -Experience remotely logging into devices for troubleshooting -Experience working in a ticketing system, preferably Service Now-Prefer experience working with IT hardware, even better if that experience is printers","Skills":"","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.4200,"SalaryLow":20.3360,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This position is onsite in Boston, MA.Day to Day:-Respond to common service, product, technical, and customer-relations questions.-Monitor & resolve service tickets for printing related incidents and... problems-Initiate Device related trouble tickets into the customer supplied ticketing system.-Install and setup printers and apply customer configurations-Troubleshoot and resolve printer, print driver, and client system printing issues, non-reporting devices-Troubleshoot and resolve print server and print queue issues-Perform device and fleet usage analysis-Perform research related to printing related issues-Assist with the evaluation, testing, and creation of configuration templates of new devices-Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that they are metWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.