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Manager, IT Field Operations will report to??Sr. Manager, IT Field Operations. As part of the technical support team, this role will act as an IT team leader for a partner practice. The Manager, IT... More Field Operations, is tasked with assuring excellent IT service while being customer-facing and must demonstrate unparalleled customer service. The Manager, IT Operations will lead the local IT department and projects in partnership with the company's central IT services team. The role will be responsible for training, supporting, and leading the IT team supporting one of our partnered practices. This role will represent the company's IT team and interface with practice stakeholders to ensure that IT service delivery to the practice is constantly developing and improving. ? Acts as a liaison between practice stakeholders and the company's technical support teams. ? Participates in timely communication and tracking when emergency or escalated issues arise. ? Leads and oversees technical projects in alignment with practice goals. ? Leads day-to-day components of IT support for the practice. This includes, but is not limited to, technical customer service, resolving escalated tickets, and other items related to practice IT operations and projects. ? Responds to and resolves requests for assistance with computer systems and provides superior customer support (?white glove?) experiences for users. ? Leads efforts to improve practice IT department processes and procedures in partnership with central service delivery team. ? Provide feedback and updates to practice leadership and other appropriate teammates from start through resolution of practice-wide technology issues and projects. ? Ensures service support processes, procedures, SLA?s, performance metrics and service quality align with central service team core processes. ? Coordinated with Director, IT Practice strategy to research, evaluate, recommend, and implement technology solutions. ? Serves as an extension of our IT technical project team for clinical technology projects, including but not limited to opening of new clinic locations, etc. Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:This role supports the Product team implementing a new agent-sold product intake solution, driven by a new external vendor integration.The bulk of the workload will center on:? API... More integrations? Data flow and system-to-system requirements? Coordinating between internal teams and external vendorsSpecific Responsibilities? Lead story mapping sessions with business and project teams? Create process flows and personas to drive clarity for story cards and artifacts? Partner closely with the Product Owner on strategy, priorities, and product vision? Document requirements via user stories and manage backlog organization? Balance business and technical analysis to support sprint planning and execution? Act as a liaison between business stakeholders, IT teams, and external vendors? Support QA, development teams, and vendors throughout delivery? Validate technical deliverables for accuracy, completeness, and quality? Identify non-functional requirements (usability, monitoring, security)Proactively support overall initiative quality and delivery successCompensation: $40/hr to $44/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Project Manager to join a leading client in Plano, TX. The Senior Project Manager drives and facilitates the successful planning, execution, monitoring, control, and... More closure of Technical Consulting projects. Works with clients to ensure appropriate governance is applied to each project based on the scope and offering. The Senior Project Manager is the clients first line of contact once a project has started and as such, they are the focal point of all communications to the client and the Mainframe Division, including Technical Consulting, Engineering, and Support or Development. Successful project delivery is the key performance metric for this role.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This role supports the day-to-day operation of the digital workplace by providing first-level technical support, assisting with onboarding, and offboarding, and maintaining systems, documentation,... More and security standards. You?ll combine hands-on technical support with strong communication skills, working independently while supporting users across the organization.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior IT Project Manager to support a large Cloud program at a major Canadian financial institution. Day to day, this person will lead delivery of complex on-premises... More to Microsoft Azure migrations, coordinating across cloud engineering, infrastructure, security, network, and application teams. The role focuses on managing end-to-end project plans, dependencies, risks, and timelines while ensuring alignment with Azure standards, security controls, and regulatory requirements. This PM will drive governance routines such as status reporting and steering committee updates, manage multiple workstreams using Agile and waterfall methods, and support stakeholders across a high-visibility, multi-year enterprise transformation.The successful candidate will be comfortable with 1 day on site a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Part of a dynamic team establishing and operating an Enterprise Demand Management governance model, ensuring consistent intake, decisioning, and transparency across assigned portfolios? Execute... More day-to-day governance for an assigned portfolio by running tollgates, enforcing demand entry criteria and quality standards, managing exceptions/escalations, and publishing KPI insights to stakeholders and leadership? Own the operational governance rhythm (weekly/bi-weekly/monthly as defined): prepare agendas, curate demand queues, drive decisions, document outcomes, and ensure follow-through to closure? Enforce demand quality controls at each stage-gate: validate completeness, taxonomy alignment, prioritization inputs, dependencies, and required approvals; drive remediation for non-compliant submissions? Manage and resolve exceptions (red/blocked demand, incomplete submissions, policy deviations) through defined escalation paths; ensure consistent application of governance rules and documented rationale? Maintain portfolio demand health and flow: monitor aging, cycle time, throughput, and bottlenecks; proactively engage stakeholders to prevent stalls and reduce rework? Produce and publish operational KPI reporting and insights (volume, cycle time, aging, stage conversion, defect/rework rate, exception trends) and translate trends into actionable recommendations? Partner with cross-functional stakeholders (LOB partners, platform teams, finance/planning, operations) to align demand submissions with capacity, funding, and delivery constraints? Serve as the accountable governance point-of-contact for the portfolio: provide clear status, communicate decisions, and ensure stakeholders understand expectations, standards, and next steps? Maintain governance artifacts and evidence: entry criteria, RACI/decision rights, meeting notes, approval records, exception logs, and audit-ready traceability for demand decisions? Support change management and adoption: coach submitters on standards, drive consistent usage patterns, and reduce reliance on offline/manual intake methods that weaken data quality? Identify continuous improvement opportunities based on KPI trends and stakeholder feedback; implement process enhancements that improve quality, predictability, and stakeholder satisfaction? Will not have direct reports but will influence and/or direct activities across matrixed teams to drive governance outcomes, adherence to standards, and timely decision-making? Incorporates multiple AI channels into standard practice to improve efficiency and consistency in agenda preparation, communication drafts, KPI narratives, and knowledge documentationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global has a client seeking a VTC Operator based in Kansas City. This position is primarily onsite, with occasional remote work permitted upon prior approval. The selected candidate will be... More responsible for ensuring video teleconferencing (VTC) systems are fully operational and functioning at optimal performance levels.Compensation:$20/hr to $22/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The primary function of the Service Delivery Specialist is to provide support to end users on all company supported applications and hardware. Support is provided via phone, chat service, and the... More self-service portal.What you will doGather, record, and perform initial troubleshooting on customer technical issues via phone support.Handle tickets coming in through the self-service portal and answer incoming chat requests.Manage personal ticket load and ensure timely resolutionStay current with all products and services by attending trainings, meetings, and reading all provided documentationOther duties assigned by management.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:This Resident Engineer will serve as the primary technical liaison between Forvia and the OEM customer, embedded onsite to support product development, issue resolution, and launch... More activities. They will attend daily stand-ups, track open issues, and ensure timely communication between Forvia?s internal engineering teams and the customer. The role involves reviewing and validating design changes, supporting testing and validation efforts, and driving resolution of quality concerns. The Resident Engineer will be expected to represent Forvia professionally, advocate for engineering solutions, and ensure alignment with customer expectations throughout the program lifecycle.Compensation:$35/hr to $40/hrBenefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Administrative / Materials Clerk provides clerical, administrative, and storeroom support to ensure materials, supplies, and information are accurately processed and available to support daily... More operations, maintenance schedules, and emergency needs. This role is responsible for greeting visitors, answering and routing phone calls, receiving and inspecting materials, issuing inventory using computerized systems, maintaining accurate records and logs, and supporting supply chain and field operations through data entry, ordering supplies, and creating requisitions. The position works under direct supervision, follows established procedures, and requires strong attention to detail, dependability, and the ability to work effectively in both office and warehouse environmentCompensation:$23.97/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less