Job Search Results for analyst
Jul 11, 2025
Charlotte, NC
|
Computer Engineering
|
Contract,Perm Possible
|
$30 - $38 (hourly estimate)
{"JobID":426532,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-80.8119090909091,"Longitude":35.2014545454545,"Distance":null},"State":"North Carolina","Zip":"28269","ReferenceID":"DGO-791058","PostedDate":"\/Date(1752192957000)\/","Description":"Insight Global is seeking an Network Technical Systems Analyst to join a customer in the Charlotte, NC area for a contract to hire opportunity. This resource will ensure all aspects of clients internal and external client IT network and applications related products. Youll implement installation process, provide real time support post implementation. This resource will coordinate the pre-networking support of install teams to ensure successful go-lives and serve as the technical resource for the support team! Any escalations for point of network applications, communication, device will be sent to you. This is an Australian based company and this resource will need to occasionally take meetings after 5PM! Responsible for requesting, setting up, testing VPN/Remote access, and maintaining network system related documents.Works with customers and other team(s) to ensure timely hand-off and successful integration of network and Servers into hospital environments Acts as a point of contact for Service Team member as a resource on IT technical trouble-shooting issues. o Servers: AWS Cloud Servers, Virtualization, HL7, Firewall Gateway, Managed Switches Deployment, administering and maintaining production servers, databases and network infrastructure on Datacenters/Cloud environmentsCreates, updates, and maintains system configuration documents and service records Responsible for assisting installation IT teams and field engineers with troubleshooting and network installations Provides product/administrative/application support to end users o Network troubleshooting o Interface VLAN membership o Switch configurations and RoutingWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Network Systems Analyst","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3-5 years of network/IT infrastructure/systems analyst experience-PowerShell scripting experience-Microsoft SQL database experience -3+ years working with Microsoft Servers -Certifications: at least one of the following A+, Server+, Security+, Cloud+, Projects+-Must be comfortable working 5 days on site","Skills":"-Certifications (CCNA, CCNP, DBA, MCSE, DevOps)-Bachelors degree in information technology or related field- AWS or Azure Cloud environment experience","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":38.0000,"SalaryLow":30.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an Network Technical Systems Analyst to join a customer in the Charlotte, NC area for a contract to hire opportunity. This resource will ensure all aspects of clients... internal and external client IT network and applications related products. Youll implement installation process, provide real time support post implementation. This resource will coordinate the pre-networking support of install teams to ensure successful go-lives and serve as the technical resource for the support team! Any escalations for point of network applications, communication, device will be sent to you. This is an Australian based company and this resource will need to occasionally take meetings after 5PM! Responsible for requesting, setting up, testing VPN/Remote access, and maintaining network system related documents.Works with customers and other team(s) to ensure timely hand-off and successful integration of network and Servers into hospital environments Acts as a point of contact for Service Team member as a resource on IT technical trouble-shooting issues. o Servers: AWS Cloud Servers, Virtualization, HL7, Firewall Gateway, Managed Switches Deployment, administering and maintaining production servers, databases and network infrastructure on Datacenters/Cloud environmentsCreates, updates, and maintains system configuration documents and service records Responsible for assisting installation IT teams and field engineers with troubleshooting and network installations Provides product/administrative/application support to end users o Network troubleshooting o Interface VLAN membership o Switch configurations and RoutingWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 17, 2025
Middletown, CT
|
Business Analysis
|
Perm
|
$88k - $100k (estimate)
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A university is looking for a Workday Student Analyst to join their team. This person should ideally sit in the New England Area or New York. This person would be a part of the Workday team that... specifically handles all things Workday related. The team is fairly new to the system and are looking to implement Workday Student that's expected to go live September of 2026. They have already implemented Workday in HR and Finance but need extra hands on deck when implementing Workday Student, specifically within the Workday Student functional areas of Financials, Records and Foundation. The Workday Student Analyst would be writing reports, handling configuration and integrations. They would be c configuring and maintaining the Workday Student System, ensuring functionality. They would also need to have a strong understanding of functional business processes to advise the office staff on best practices. The Analyst would need to gather requirements to write reports and build dashboards within Workday. They would have a very active role in the Workday release cycle, being able to resolve and troubleshoot any issues. The ideal candidate would have experience with post production experience with Workday student.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jan 24, 2023
Southfield, MI
|
Data Warehousing
|
Contract
|
$34 - $42 (hourly estimate)
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Insight Global is looking for 2 Data Analysts to join the Product team of one of our clients. This person will be a part of a huge data quality initiative to help improve the customer facing website.... This person will be working heavily in Excel and will be taking part in Data Tracking, sourcing, and cleaningWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Jacksonville, FL
|
Accounting / Finance
|
Perm
|
$80k - $95k (estimate)
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A partner of Insight Global is looking to add a Senior Financial Analyst to their growing team. The ideal candidate will be highly motivated and goal-oriented with the ability to think outside the... box. The Senior Financial Analyst should be comfortable presenting financial information to a non-financial audience and should have fantastic communication and interpersonal skills. They will develop financial projects and build financial models as well as ensure compliance of financial guidelines, company policies and relevant legal regulations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 14, 2025
Richmond, VA
|
Help Desk
|
Contract
|
$31 - $39 (hourly estimate)
{"JobID":428036,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.4344545454545,"Longitude":37.574,"Distance":null},"State":"Virginia","Zip":"23230","ReferenceID":"RIC-795051","PostedDate":"\/Date(1752509787000)\/","Description":"Insight Global is looking for a Production Support Analyst to join one of our enterprise clients in Richmond, VA. The ideal candidate will be responsible for providing 24X7 end to end detailed monitoring and support of all infrastructure and application components which includes monitoring of the network, databases, middleware, backup, storage, application specific and operating system specific components with the goal of proactively identifying and resolving performance issues prior to interruption of services to the customer. Shift is Thursday, Friday, Saturday 7 am - 8 pm. Responsibilities include, but not limited to: * Use of monitoring tools to proactively identify and research potential production incidents. * Respond to alerts regarding potential production incidents. * Escalate to advanced support as needed for problem resolution. * Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact. * Perform all environment routing, cycling, and implementation of splash pages. * Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes. * Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement. * Develop procedures for trouble shooting and possible resolution of issues. * Execute procedures reliably and escalate appropriately to solve incidents quicklyPay is 38.92/hour.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Production Support Analyst","City":"Richmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1.) Production support/ Incident management experience (at least 1-2 years)2.) Application and/or Network monitoring experience (at least 1-2 years)3.) Personable and great communicationTechnologies preferred: Splunk, Sitescope or Bladelogic, and Remedy ticketing","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":38.9200,"SalaryLow":31.1360,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Production Support Analyst to join one of our enterprise clients in Richmond, VA. The ideal candidate will be responsible for providing 24X7 end to end detailed... monitoring and support of all infrastructure and application components which includes monitoring of the network, databases, middleware, backup, storage, application specific and operating system specific components with the goal of proactively identifying and resolving performance issues prior to interruption of services to the customer. Shift is Thursday, Friday, Saturday 7 am - 8 pm. Responsibilities include, but not limited to: * Use of monitoring tools to proactively identify and research potential production incidents. * Respond to alerts regarding potential production incidents. * Escalate to advanced support as needed for problem resolution. * Perform trending and analysis using monitoring tools and reports in order to proactively identify and address potential issues prior to production impact. * Perform all environment routing, cycling, and implementation of splash pages. * Partner with Change Operations to support all Change implementations and proactively identify potential issues resulting from the changes. * Identify opportunities for additional monitoring and automation and partner with Monitoring Architecture and Engineering to implement. * Develop procedures for trouble shooting and possible resolution of issues. * Execute procedures reliably and escalate appropriately to solve incidents quicklyPay is 38.92/hour.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Nov 10, 2022
Charlotte, NC
|
Business Analyst (BA)
|
Contract
|
$67 - $83 (hourly estimate)
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Understands how to automate processes, etc.Do heavy data-driven work and analysis.Breaks down the product to something you can transform into data for reporting purposes.Ability to drive, execute,... and facilitate meetings. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 17, 2025
Montr?Al, QC
|
Accounting / Finance
|
Contract
|
$20 - $25 (hourly estimate)
{"JobID":428709,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.5385114545454,"Longitude":45.5261703636364,"Distance":null},"State":"Quebec","Zip":"H2Y1L6","ReferenceID":"TOR-795815","PostedDate":"\/Date(1752714988000)\/","Description":"Insight Global is looking for a Servicing Analyst to join the team with one of our large banking clients in the downtown Toronto area on a 1-year contract. The successful candidate will be responsible for the following: Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met. Addresses customer services issues according to established parameters, escalating as required Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities Executes routine tasks such as service requests, transactions, queries etc. within relevant service-level agreements Investigates and addresses specific customer issues Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required Supports the development of tools and delivery of training focused on delivering business results Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting Collaborates to execute loan servicing and monitoring requests Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Bilingual Servicing Analyst","City":"Montr?Al","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1-3 years of a relevant experience and post-secondary degree in a related field of study desirable or an equivalent combination of education and experience -- Commerce or Finance Bilingual (French) - strong communication skills both written and verbal Experience dispersing money via direct transfer, wire transfers, SWIFT, or other methods Ability to calculate fees and interest Knowledge and understanding of the business unit\u0027s products and services, processes, and controls Knowledge of standard desktop applications and department systems and applications Ability to manage time effectively and prioritize tasks Self-starter with an eager attitude to learn and grow in an exciting and fast-paced work environment Ability to work Monday to Friday, 8:30am - 5pm OR 11:00am - 7:00pm","Skills":"Experience working in a banking or enterprise-level financial institution Experience working on LoanIQ Exposure to syndicated loans Experience in corporate and commercial lending and loan servicing","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Servicing Analyst to join the team with one of our large banking clients in the downtown Toronto area on a 1-year contract. The successful candidate will be... responsible for the following: Provides loan servicing and monitoring support for corporate and commercial lending portfolios in a professional and timely manner. Delivers agreed lending/financing services as specified in the credit agreement/approval and ensures all required policies, guidelines and standards are met. Addresses customer services issues according to established parameters, escalating as required Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities Executes routine tasks such as service requests, transactions, queries etc. within relevant service-level agreements Investigates and addresses specific customer issues Completes administrative activities to ensure the smooth operation of the unit; including scanning and filing documents as required Supports the development of tools and delivery of training focused on delivering business results Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting Collaborates to execute loan servicing and monitoring requests Prepares customer notifications and billings, and processes services and transactions including (but not limited to) loan advances/payments, wire transfers, billing for principal/interest/fees, monitoring collateral positions, financial exceptions, etc.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Seattle, WA
|
NOC Technician
|
Contract
|
$27 - $34 (hourly estimate)
{"JobID":426943,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.298727272727,"Longitude":47.621,"Distance":null},"State":"Washington","Zip":"98104","ReferenceID":"SEA-793302","PostedDate":"\/Date(1752193026000)\/","Description":"The IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location, the ITOC Analyst will monitor for issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage, the ITOC Analyst will resolve issue by isolating programs and collaborating with engineers and team members to find quick and appropriate fixes. Essential Functions will include monitoring day-to-day issues related to computers, networks, applications, critical infrastructure, and info-security, perform triage and escalate issues to support teams, perform routine maintenance as needed, etc. The right candidate is reliable, proactive, and has strong communication skills.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Operations Analyst I","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s Degree in Information Technology, Business, or a closely related field 3+ years of experience in IT that includes desktop, NOC, asset, and/or service desk experience, including experience troubleshooting in a complex IT environment Experience in high pressure major incident response, driving and coordinating outage resolution using Blackrock3 (or equivalent) methodologies. ServiceNow or other IT Service Management Software Windows, Unix/Linux server, VM experienceStrong PowerShell scripting and Python Development skills for automation and process improvement","Skills":"Linux+ certification Linux RedHat Azure certifications CCNA or CCISP certificationsPrevious knowledge of SolarWinds","Industry":"NOC Technician","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location, the... ITOC Analyst will monitor for issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage, the ITOC Analyst will resolve issue by isolating programs and collaborating with engineers and team members to find quick and appropriate fixes. Essential Functions will include monitoring day-to-day issues related to computers, networks, applications, critical infrastructure, and info-security, perform triage and escalate issues to support teams, perform routine maintenance as needed, etc. The right candidate is reliable, proactive, and has strong communication skills.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Burbank, CA
|
Claims/Denials
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
{"JobID":426505,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-118.338454545455,"Longitude":34.1910909090909,"Distance":null},"State":"California","Zip":"91505","ReferenceID":"DGO-790862","PostedDate":"\/Date(1752192954000)\/","Description":"This role is customer facing and is considered a key customer service representative for the Health Fund. The Senior Participant Service Specialist/Analyst will process health insurance claims and answers calls from the customer (participant, providers, physicians, hospitals etc.) Adhere to eligibility, claims and call policies and procedures while making sound claim/call decisions. Foster strong relationships through the resolution of customer incoming call requests. Serve our customers by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining key performance measures. Build strong working relationships with others within the company by demonstrating effective people skills and interpersonal savviness. Essential Job Functions:-Meet all key performance indicators established for this position in the areas of: efficiency, accuracy, quality, productivity, system adherence, customer satisfaction and attendance-Elevate and enhance the Health Funds reputation by providing World Class Customer Service-Answer incoming phone calls from customers and identify the type of assistance the customer needs (e.g. benefit and eligibility, billing and payment inquiries, authorizations for treatment and explanation of benefits (EOBs))-Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in real-time -Communicate and collaborate with customer to resolve issues, using clear, simple language to ensure understanding -Fulfill requests by clarifying desired information; forward requests and follow through on all customer commitments-Resolve problems by interpreting and clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; addressing unresolved problems-Review and research incoming healthcare claims by navigating multiple computer systems and platforms and verify the data/information necessary for processing (e.g. pricing, prior authorizations, and applicable benefits)-Go the extra mile to engage customers-Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g. claims processing policies and procedures, grievance procedures, federal mandates, CMS/Medicare guidelines, and benefit plan documents/certificates)-Train and coach new staff Analysis Function:-Analyzes existing business procedure documentation to identify content gaps or inconsistencies and prepares new or updated documentation, flowcharts, processes and procedures-Assesses business processes and identifies opportunities for improvement-Evaluates and prepares for expected changes in software applications or regulatory mandates across business processes and procedures-Conducts research and analysis of historical, current and future benefit trends, service improvements and impacts to fund-Identifies internal control weaknesses and makes recommendations for improvements-Maintains and develops a detailed library of policies and procedures including new or updated documentation, flowcharts, policies and procedures-Works with Team to conduct analysis focused on improving business process flow and customer issue resolutionWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Participant Services Analyst","City":"Burbank","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Bachelors Degree in Healthcare, Math, Engineering or related field, or equivalent work experience-Minimum of four (4) years of claims processing -Minimum of four (4) years in heavy call center required-Learn various software applications and become self-sufficient in using the software in a user interface environment-Quickly learn and apply new tools, processes, and standards-Demonstrate adaptability and forward-thinking in the face of technological or organizational change-Strong analytical and interpersonal skills-Proficient with Microsoft products, including Word, Excel and Outlook-Excellent customer service and telephone skills-Individual must be reliable, dependable, and punctual-Ability to balance and prioritize multiple tasks -Ability to work in an environment with fluctuating workloads-Ability to effectively balance workload in a fast-paced work environment-Excellent verbal and written communication skills-Ability to solve problems systematically, using sound business judgment-Ability to make decisions with every call and handle escalated issues-Knowledge of medical terminology-Ability to research and verify claims payment, benefits, and eligibility issues-Strong knowledge of benefits plans, policies and procedures-Demonstrates organization and time management skills","Skills":"","Industry":"Claims/Denials","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":27.8800,"SalaryLow":22.3040,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This role is customer facing and is considered a key customer service representative for the Health Fund. The Senior Participant Service Specialist/Analyst will process health insurance claims and... answers calls from the customer (participant, providers, physicians, hospitals etc.) Adhere to eligibility, claims and call policies and procedures while making sound claim/call decisions. Foster strong relationships through the resolution of customer incoming call requests. Serve our customers by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining key performance measures. Build strong working relationships with others within the company by demonstrating effective people skills and interpersonal savviness. Essential Job Functions:-Meet all key performance indicators established for this position in the areas of: efficiency, accuracy, quality, productivity, system adherence, customer satisfaction and attendance-Elevate and enhance the Health Funds reputation by providing World Class Customer Service-Answer incoming phone calls from customers and identify the type of assistance the customer needs (e.g. benefit and eligibility, billing and payment inquiries, authorizations for treatment and explanation of benefits (EOBs))-Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in real-time -Communicate and collaborate with customer to resolve issues, using clear, simple language to ensure understanding -Fulfill requests by clarifying desired information; forward requests and follow through on all customer commitments-Resolve problems by interpreting and clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; addressing unresolved problems-Review and research incoming healthcare claims by navigating multiple computer systems and platforms and verify the data/information necessary for processing (e.g. pricing, prior authorizations, and applicable benefits)-Go the extra mile to engage customers-Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g. claims processing policies and procedures, grievance procedures, federal mandates, CMS/Medicare guidelines, and benefit plan documents/certificates)-Train and coach new staff Analysis Function:-Analyzes existing business procedure documentation to identify content gaps or inconsistencies and prepares new or updated documentation, flowcharts, processes and procedures-Assesses business processes and identifies opportunities for improvement-Evaluates and prepares for expected changes in software applications or regulatory mandates across business processes and procedures-Conducts research and analysis of historical, current and future benefit trends, service improvements and impacts to fund-Identifies internal control weaknesses and makes recommendations for improvements-Maintains and develops a detailed library of policies and procedures including new or updated documentation, flowcharts, policies and procedures-Works with Team to conduct analysis focused on improving business process flow and customer issue resolutionWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Vancouver, BC
|
Software Engineering
|
Contract
|
$14 - $18 (hourly estimate)
{"JobID":426001,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-123.110932636364,"Longitude":49.3032781818182,"Distance":null},"State":"British Columbia","Zip":"V6Z2H3","ReferenceID":"VAN-762518","PostedDate":"\/Date(1752192901000)\/","Description":"Insight Global is looking for a Systems Analyst to join one of North America\u0027s largest retail and wellness companies. The ideal candidate will be working in a hybrid environment out of the Bengaluru office in India. This team is supporting the Xstore POS application which will be supporting new feature implementation and design improvements. The person in this role will coordinate with the engineering/systems team to analyze business requirements, design technical solutions and mapping documents, and ensure the seamless integration of the POS application with our omni channel systems. A day in the life: As a Senior Systems Analyst, you are expected to collaborate with the program team on the following responsibilities and apply your proficiency provide valuable support to the team. Analyze business requirements and translate them into technical specifications for the POS application. Build business cases, including cost / benefit analysis, for strategic initiatives and special projects Production Data Accuracy/Integrity/Cleanliness - Guest/Employee Profiles, Transactions, etc. Build and optimize Monitoring and Alerting capabilities across multiple integrations, not limited to POS Automate report generation in PowerBI, Splunk, etc. to get meaningful KPIs. Understand the architecture of applications and technology stack to recommend appropriate strategies to ensure SLAs are met. Work closely with cross-functional teams, including business analysts, developers, QA testers, and IT support staff. Data Analyst - Real/Actual data analysis for Business reporting, Project decision making, Production issues troubleshooting, etc. Provide technical guidance and support to development teams throughout the project lifecycle.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Systems Analyst - INTL","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7+ years of experience in systems analysis, design, and development, with a focus on POS applications Proficiency in Oracle databases, including SQL, PL/SQL Strong experience with AWS infrastructure, including EC2, RDS, S3, Lambda, and Terraform Familiarity with modern development frameworks and languages such as Java, Python, or Node.js. Effective communication and interpersonal skills.","Skills":"XStore POS related experience is an asset","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Systems Analyst to join one of North America's largest retail and wellness companies. The ideal candidate will be working in a hybrid environment out of the Bengaluru... office in India. This team is supporting the Xstore POS application which will be supporting new feature implementation and design improvements. The person in this role will coordinate with the engineering/systems team to analyze business requirements, design technical solutions and mapping documents, and ensure the seamless integration of the POS application with our omni channel systems. A day in the life: As a Senior Systems Analyst, you are expected to collaborate with the program team on the following responsibilities and apply your proficiency provide valuable support to the team. Analyze business requirements and translate them into technical specifications for the POS application. Build business cases, including cost / benefit analysis, for strategic initiatives and special projects Production Data Accuracy/Integrity/Cleanliness - Guest/Employee Profiles, Transactions, etc. Build and optimize Monitoring and Alerting capabilities across multiple integrations, not limited to POS Automate report generation in PowerBI, Splunk, etc. to get meaningful KPIs. Understand the architecture of applications and technology stack to recommend appropriate strategies to ensure SLAs are met. Work closely with cross-functional teams, including business analysts, developers, QA testers, and IT support staff. Data Analyst - Real/Actual data analysis for Business reporting, Project decision making, Production issues troubleshooting, etc. Provide technical guidance and support to development teams throughout the project lifecycle.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .