Job Search Results for Customer Service

Business Development Manager (West)

Overview: Insight Global is searching for a Business Development Manager to support one of our largest maritime equipment supporters in the US. In this role, you will be expected to... More strategically advance the business performance, cultivate growth, and expand the market presence of the Deep-Sea Services and Projects Divisions respectively. In this crucial role, you?ll lead efforts to position the end client as the preferred choice among valued customers and esteemed business partners, including OEMs and integrators. With a proactive mindset and a talent for seizing opportunities, you?ll play a central role in shaping our company?s path forward. Your work will have an international scope, primarily focusing on The West Coast, focusing on California, Washington, and potentially Vancouver, Canada. Day to Day:-Stay updated on market developments and respond proactively.-Recruit and develop talent to achieve ambitious growth targets.-Negotiate contracts, explore partnerships, and drive sales growth.-Lead sales teams for direct and indirect customer segments.-Develop geographic expansion and sales strategies.-Engage with clients at all levels to influence purchasing decisions.-Optimize processes, efficiency, and customer experience.-Act as ambassador, maintain relationships, and drive revenue growth.-Generate leads, ensure timely follow-up, and register opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Business Analyst

This Senior Analyst position will work with alongside 2-3 other Senior Analysts and under the guidance of a Manager level BA in a ?pod-like? structure in support of an operational area within the... More Senior Supplement Insurance business. Captures vendor/customer requirements and turns them into product backlog items or process changes. The ideal candidate for this role creates process documentation and translates into user story maps. They also have the qualifications to create and present Features/User stories to an agile scrum team and follow the requested changes through to completion. Works with Product Owners to support development team members and perform business checkouts. Creatively translates information using business knowledge and identifies additional information needed to support analytical objectives.Performs analysis on production issues reported by the operations teams to determine where a root cause originates (internal or vendor systems); can identify the full impact of reported issues to help prioritize solutions and drive remediation. Assists in audits and remediation as needed. Supports implementation and rollout of vendor/customer products related to operations; works with the training team as needed to ensure operational readiness.Coordinates with vendors on issue reporting and resolution. Analyzes data for trends and translates data into meaningful information. Overall, provides analysis of business implications and applies problem solving skills to meet business needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Account Executive (Remote in Northwest)

This Account Executive will be responsible for driving growth and expansion across the Pacific Northwest, a key territory that has recently been realigned to support increasing demand. This role... More blends hunting and farming, building new business while continuing to grow an established customer base. The Sales Executive is expected to proactively generate pipeline through outbound prospecting, cold calls, LinkedIn outreach, and close collaboration with partners, rather than relying on inbound leads. This is a full-cycle, mid-market SaaS sales role requiring the ability to run discovery, deliver product demos, align license-based solutions to customer needs, and execute a consistent, repeatable sales motion. Average deal sizes are around $50K and performance is measured primarily on quarterly results and overall plan attainment. The ideal candidate has experience selling technical solutions such as digital signage and brings a strong sales background with the ability to operate independently and manage a book of business with minimal oversight. Candidates should be based on in-territory, comfortable with limited regional travel as needed. We?re looking for someone with a proven track record of consistent performance, longevity in past roles, and a coachable mindset. This Sales Executive will own their territory end-to-end, know when to pull in leadership, and operate with a high level of discipline, energy, and accountability, someone who opens doors and creates momentum rather than waiting for opportunities to come to them.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

INTL - Instructional Designer - India Remote

We?re seeking an experienced Instructional Designer to build high-impact training for the servicing organization supporting a tech-forward consumer credit card at a large and prestigious global bank.... More This role focuses on developing learning solutions for inbound servicing agents, spanning a wide variety of financial topics and servicing workflows.You?ll partner closely with stakeholders to analyze performance gaps, recommend the right learning modalities, and design/develop engaging learning experiences?with an emphasis on microlearnings, scenario-based activities, and practical tools that enable agents to perform confidently and consistently.This is an excellent opportunity for someone who is comfortable executing in the ADDIE model (Analysis, Design, Development, Implement, Evaluate) and can work independently from storyboards and requirements with minimal handholding.On a typical day, you will:? Partner with servicing leaders, SMEs, and training stakeholders to identify learning needs, clarify business objectives, and diagnose performance gaps (Analysis).? Recommend learning modalities based on audience needs and constraints?e.g., microlearning, eLearning modules, facilitator guides, or facilitator-led training.? Curate and structure content into clear learning narratives, including decision trees, customer scenarios, call flows, and compliance-sensitive messaging.? Design and develop microlearnings and eLearning that are highly practical, agent-friendly, and aligned to servicing metrics and customer experience outcomes.? Create facilitator-led training assets when needed, including: ? Facilitator guides? Participant materials? PowerPoint decks and structured activities? Build and refine storyboards, translating complex servicing topics into concise, digestible learning moments.? Iterate based on feedback, using stakeholder input and learner performance indicators to improve training (Evaluation support).Working Style / What Success Looks Like? You proactively clarify needs, identify gaps, and propose effective learning approaches.? You deliver polished, ready-to-use learning assets that reduce agent uncertainty and improve servicing consistency.? You elevate training quality for both internal teams and stakeholders.? You communicate progress clearly?what?s in progress, what?s blocked, and what?s complete?while managing multiple deliverables.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Commissioning Analytics Specialist

Insight Global is looking for a Commissioning Analytics Manager to join their team for a remote opportunity. The Commissioning Analytics Manager will be working on one of the world?s largest Battery... More Energy Storage System Developers, for the client. The primary roles are to conduct plant testing, performance testing, ISO/GIA/PPA Testing and startup of a Battery Energy Storage System and Solar Coupled Power systems. To act as the Owner?s representative to oversee aspects of the energy storage system including compliance, status reporting, safety, startup, commissioning, and testing. Employees in this role manage and report on commissioning, and performance testing work performed by contractors and/or vendors at the project sites.Job Responsibilities: Participates in safety program and audits Support PPA Testing with Customer Support GIA Testing with TO Support ISO testingManage test energy forecast with the customer Support ICCP IT SCADA Team and SCADA PM/Lead with functional checks Work with SCADA Integrator and Execution Commissioning Project manager to develop a Commissioning schedule based on Mechanical completion Work with SCADA integrator and Commissioning Manger to execute site acceptance testing. Support CEWIS Critical Point Checkout with ROCC alarm checks/PGD Perform OEM Testing Perform Plant Balancing Perform Capacity Testing Perform notification of AVR/AGC and support Review performance data for deficiencies $50-$55/HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Sr Project Manager

We are looking for a Sr Project Manager to join the team immediately. This is supporting a government program all related to electronic security installation, service and maintenance. The Delivery PM... More will be responsible for the following: - full life cycle project management - drive project schedule- track project financials- submitting weekly status reports- collecting field reports- updating Bill of Materials- progress billing and project financial reviews- main POC for customer and field technicians that are doing installations- heavy excel reportingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Lead Traveling Install Technician (2/2)

Install security systems, including alarms, CCTV cameras, and access control systems.Conduct site surveys to determine the optimal placement of security system components.Program and configure... More security systems according to client specifications.Salary ranges from $60-90,000 based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Data Engineer - Onshore

Compensation:$40/hr to $60/hr. - Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of... More employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.A Fortune 100 retail client of Insight Global is looking to hire elite Data Engineers to join their Enterprise Data Warehouse Team. This team is responsible for supporting and providing all 12 company business units with the data they need to optimize their BUs and increase efficiency/profitability. This company has a centralized data organization and is Google's largest customer. There are over 200 people that report to this director, and his teams are responsible for working with over 170 petabytes of data within BigQuery. This Data Engineer will be responsible for legacy redesigns, net new projects within all 12 business units, and will be using cutting-edge technology for all of it. The ideal candidate for this role can vary in years of experience but must be able to think systemically about computer science instead of just being able to code. For example, there are a hundred ways to cut code, but these candidates must understand what the trade-offs are of doing it each way and be able to explain why they would decide which way they chose to cut it. We are looking for someone with a growth mindset who is able to reflect on their prior work and think of what they would do differently next time to improve it. The overarching goal of this team is not just build a data set, but to build one that is robust using processes and techniques that will allow to work just as well on day 100 as it would on day 1.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Application Performance Manager/SRE (AppDynamics)

The Senior Software Development Engineer ? Site Reliability & Application Performance is responsible for ensuring the stability, reliability, and performance of critical applications supporting our... More Third-Party Administrator (TPA) & Payer Solutions department. This role sits at the intersection of software engineering, operations, and SRE practices, with a strong emphasis on Application Performance Monitoring (APM), observability, and continuous improvement of production systems. The colleague in this role will design and implement scalable, resilient solutions; build and maintain observability capabilities; drive incident reduction; and partner closely with engineering, infrastructure, and support teams to improve end-to-end reliability and customer experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Social Worker

This program offers resources to patients recently discharged from an inpatient behavioral health unit. Eligible patients have a mental health diagnosis. The clinician will conduct a consultation... More with patients to evaluate their mental health and identify any unmet needs. Clinicians are not conducting therapy, providing diagnoses, or managing medications. The program you work on is subject to change depending on business needs.Shifts Available:1 - Mon-Fri 8am-4:30pm PST1 - Mon-Fri 8:30am-5pm PSTThis company is unable to hire individuals living in the following states/territories: Alaska,Delaware, District of Columbia, Louisiana, Maine, Mississippi, Montana, Nebraska,North Dakota, Puerto Rico, South Dakota, Utah, West Virginia, WyomingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less