Job Search Results for Customer Service

Workday Integration Architect

Key ResponsibilitiesPlatform Strategy & ArchitectureContribute to the definition and execution of HR & Payroll platform standards, patterns, and roadmaps across HR, Payroll, Time, & Broadcast &... More Sports OperationsDesign and implement scalable, secure custom and SAAS solutions that meet defined business and technical requirementsEnsure solutions align with architecture standards and integrate cleanly with upstream and downstream systemsEvaluate and implement new technology capabilities (automation, AI features, data unification, packaged SAAS solutions) in support of product and business needsCollaborate with architecture, product, and data teams to ensure consistency and reusability across platformsDelivery & Operations ExcellenceLead end-to-end delivery for HR & Payroll initiatives, from technical design through build, test, deployment, and post-go-live supportOversee technical delivery, release planning, and environment management to ensure stability and predictable releasesEnforce best practices in DevOps, code quality, documentation, and automated testingPartner with integration, data, and infrastructure teams to ensure reliable interoperability and data flowsMonitor platform performance and operational health, driving root-cause resolution and continuous improvementPartner & Team LeadershipServe a critical role as the Development Lead for Versant?s planned transformation of their key HR & Payroll Systems Build and lead a blended organization of internal engineers, architects, and contracted delivery partners both on and offshoreServe as an accountable leader for contracted and managed service partners, ensuring delivery quality, cost effectiveness, and strategic alignmentDefine clear scopes of work, service-level expectations, and governance processes with delivery partnersFoster a culture of collaboration, ownership, and learning - balancing partner execution with internal engineering capabilityMentor and develop team members, driving engagement, accountability, and professional developmentAssist with managing budgets and resource plans, ensuring optimal allocation across initiativesGovernance, Security & Stakeholder AlignmentEnsure HR & Payroll solutions comply with corporate security, privacy, and regulatory requirementsAdhere to established governance processes including change management, version control, and documentationPartner with Legal, Privacy, and Security teams to support secure handling of customer and business dataProvide regular status updates on delivery progress, risks, and operational health to technology and business stakeholdersAct as a trusted technical advisor for HR and Payroll engineering within cross-functional forumsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Globalscape Consultant (Remote)

Insight Global is looking for a Globalscape Consultant who is responsible for the design, implementation, optimization, and governance of Globalscape EFT (Managed File Transfer) solutions within our... More customer?s environment (large hospital system). This role ensures secure, compliant, highly available file-based integrations that support clinical, revenue cycle, and enterprise workflows, including Epic and third-party vendor integrations. You will act as both a technical architect and hands-on expert, partnering with application teams, security, and infrastructure to modernize and stabilize healthcare data exchange.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Full Stack Developer

Insight Global is looking for a Full Stack Developer (primarily back-end focused) to help enhance and program two key Content Supply Chain applications for our enterprise Media Customer. This person... More will mainly work to enhance applications that are tied to a back-end Java based technology stack but open to working on Python SaaS based products for future roadmap purposes too. This role will work within a team of 5-6 other developers and QA personnel on this project. Ability to coordinate with other remote workers in a stable environment is needed for cultural purposes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Oracle OCI Migration Consultant

Insight Global is hiring an Oracle OCI Migration Consultant for a customer going through a large scale migration from EBS to OCI. This resource will be responsible for evaluating the current state... More environment and making recommendations about a move forward plan for migration. They will work with Insight Global to build out teams for project planning, data mapping, data migration, integrations, and OCI maintenance. There are 5 existing EBS modules to migrate. They are highly customized and integrated. In addition, there is a Salesforce environment that will be integrated to the new OCI platform.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Enterprise Sales Executive - Northeast U.S.

A client of Insight Global is seeking a results-driven Enterprise Sales Executive to drive new business and expand strategic accounts across the Northeast. This role is responsible for owning the... More full sales cycle, engaging senior decision-makers, and delivering enterprise technology solutions that align to customer business outcomes. The ideal candidate thrives in complex sales environments and excels at building long-term executive relationships.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Salesforce Admin

DFIN is seeking a detail-oriented Salesforce Administrator to support daily operations of our global Salesforce environment. This role focuses on configuration, data maintenance, user support, and... More execution of defined system processes. The administrator will work closely with RevOps, Sales, and Customer Success teams to ensure Salesforce remains accurate, stable, and aligned with established governance and changemanagement protocols. This role is highly process-driven and focused on execution, making it ideal for offshore operational support teams within SaaS organizations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Senior Product Manager

A customer of Insight Global is looking for a Remote Senior Product Manager to join thier team. The Senior Product Manager leads the development and delivery of the clients proprietary software... More products. This role works closely with customers and internal teams to understand needs, translate them into product solutions, and bring those solutions to market. It requires strong technical expertise, strategic thinking, and the ability to execute day-to-day product initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Business Analyst (Part Time)

Insight Global is looking for a REMOTE Business Analyst to support their manufacturing customer. This person will be responsible for going through market data and research in order to provide... More accurate depictions of competitors investments and priorities as well as new product development and changes in industry.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Enterprise Sales Executive - Western U.S.

A client of Insight Global is seeking a results-driven Enterprise Sales Executive to drive new business and expand strategic accounts across the Western United States. This role is responsible for... More owning the full sales cycle, engaging senior decision-makers, and delivering enterprise technology solutions that align to customer business outcomes. The ideal candidate thrives in complex sales environments and excels at building long-term executive relationships.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Machine Learning Engineer

Insight Global is looking for a Machine Learning Engineer to help lead the design, development, and deployment of scalable machine learning models that power business decisions across this company?s... More enterprise. This role combines technical depth in ML/AI with a strong understanding of business domains such as Sales, Service, Finance, Order Fulfillment, and Supply Chain. You will collaborate closely with Data Scientists, Data Engineers, and business partners to build production-ready solutions that drive measurable impact.Responsibilities:Machine Learning Development & Deployment-Design and implement supervised and unsupervised models for predictive analytics, including churn prediction, demand forecasting, renewal risk scoring, and cross-sell/upsell opportunity identification.-Translate business problems into ML frameworks and production solutions that improve efficiency, revenue, or customer experience.-Build, optimize, and maintain ML pipelines using tools such as MLflow, Airflow, or Kubeflow.Cross-Functional ML Use Cases-Partner with teams across Sales (e.g., lead scoring, next-best action), Customer Service (e.g., case deflection, sentiment analysis), Finance (e.g., revenue forecasting, fraud detection), Supply Chain (e.g., inventory optimization, ETA prediction), and Order Fulfillment (e.g., delivery risk modeling) to define impactful ML use cases.-Develop domain-specific models and continuously improve them using feedback loops and real-world performance data.Model Governance and MLOps-Ensure robust model monitoring, versioning, and retraining strategies to keep models reliable in dynamic environments.-Work closely with DevOps and Data Engineering teams to automate deployment, CI/CD workflows, and cloud-native ML infrastructure (AWS/GCP/Azure).Data Engineering and Feature Architecture-Collaborate with data engineers to define feature stores, data quality checks, and model-ready datasets on platforms like Snowflake or Databricks.-Perform feature selection, transformation, and engineering aligned with each domain?s business logic.Communication & Stakeholder Collaboration-Present technical insights and model results to business and executive stakeholders in a clear, actionable format.-Work with Product Owners and Program Managers to scope, prioritize, and plan delivery of ML projects.This will be a contract to hire opportunity, with the ability to sit remotely anywhere in the US.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less