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We are seeking a motivated and mission-driven Customer Service/Client Success Manager to bring world class customer service delivery to our clients in the Healthcare SaaS space. You will be... More responsible for helping customers implement our client's software into their systems and drive adoption of the product. You will play a key role in optimizing the customer journey, managing escalations, and driving continuous improvement in service quality. The ideal candidate will be proactive, analytical, consultative, and ready to become a true subject matter expert on the product.We are looking for someone high energy with strong customer facing experience who?s not afraid to take feedback. This person will be collaborating closely with the Sales, Development, and Leadership teams to discuss customer feedback, identify common trends through data analysis, and track KPIs. We are looking for someone who can come in and make an immediate impact. This role offers the opportunity to travel to trade shows and to customer sites for implementations & training. Key Responsibilities?Help Customers Implement software and drive product adoption.?Develop and implement customer service policies, procedures, and KPIs.?Manage escalated client issues with professionalism and urgency.?Collaborate with Product, Sales and Leadership to resolve client concerns and improve the customer experience.?Analyze support trends and customer feedback to identify areas for improvement.?Up to 25% travel requirement to trade shows and client sitesThis role pays between $80,000-100,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Overview:Our top energy client in the Richmond, VA area is seeking a motivated Entry-Level Mechanical Designer to join their engineering team. This is a full-time, onsite position with the potential... More to convert to a permanent role based on performance and business needs. The ideal candidate will have foundational CAD skills and a strong interest in multidisciplinary design within industrial and energy environments.Key Responsibilities:?Assist in the creation and modification of mechanical, civil, structural, and architectural design drawings.?Support engineering teams in drafting construction documents from concept through build.?Apply standard building codes and design principles to ensure compliance and accuracy.?Collaborate with engineers and other designers to meet project specifications and deadlines.?Maintain organized documentation using Bentley ProjectWise and other project management tools.Pay Range: $25/hr - $30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Medical Imaging Case Analyst is responsible for creating computer 3D models of coronary arteries from cardiac medical imaging (CT scans). These 3D coronary artery models show how narrowing's and... More blockages impact blood flow. Creation of the model is done through the use of Insight Globals client?s developed software and processes. In this role, you will work within an operations team to process individual models on a recurring basis. The work Insight Global?s client does supports hospitals, physicians, and emergency room patients in countries around the world.Job Responsibilities:?Interpret CT imaging data, per regulated process, to generate custom 3D computer models that are used for fluid dynamic simulations and sent to the customer for interpretation of patient outcome.?Perform in-process visual inspections and verifications on image data quality and models while maintaining high levels of quality and efficiency.?Comfortable working in a highly regulated environment where all activities must be performed in compliance with the outlined procedures. Document all work appropriately.?Under minimal supervision, perform visual inspection, determining conformance to applicable work instructions and adhering to quality standards.?Comfortable providing consultations to team members on CT image interpretation (per process) and provide feedback as needed.?Provide testing and feedback for new product versions and process updates.?Highly motivated to produce high quality and process compliant work with prolonged focus.?Supportive teammate with a willingness to contribute to operations projects to improve future processes.?Ability to organize tasks and work independently on multiple projects, while achieving goals and deadlines.?Comfortable and proficient with computers. Ability to distinguish user error from software bugs.?Open to receiving and providing constructive feedback on a daily basis, while using the feedback to improve.?Proficiency in MS Word, Excel, and Google SuiteWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

OverviewThe Senior Production Materials Planner is responsible for managing the flow of materials to ensure that the manufacturing and production process is supported with the appropriate quantity... More and quality of raw materials, components, and supplies. This role involves coordinating with suppliers, production teams, and inventory management to ensure materials are available to meet production schedules while optimizing inventory levels, minimizing waste, and reducing costs. Duties and Responsibilities/Essential Functions?Collaborate with the production team to align material availability with production schedules and timelines.?Work with other departments such as engineering, quality control, and logistics to resolve any material or production issues.?Analyze production schedules, sales forecasts, and inventory levels to determine requirements for production.?Create and maintain material planning records, including bills of materials (BOM), lead times, and reorder points.?Monitor and manage inventory levels to avoid both shortages and overstock situations.?Monitor material usage and report on trends to identify potential issues with supply or inventory.?Respond quickly to changes in production schedules or unplanned downtime to ensure material availability.?Prepare and present regular reports on production progress.?Use ERP systems or other software to generate and analyze data related to material planning and inventory.?Identify areas for improvement in the materials planning process, inventory management, or supplier relations.?Participate in cross-functional meetings to ensure alignment on material needs, production schedules, and overall goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for an experienced Power Platform Developer developer to support a DOD customer based out of the Mark Center. This individual will be assisting with knowledge management and... More administration of the customers SharePoint platform. They will manage documents, site customization, site migrations, workflows, and permission groups for the organization. The role will also involve development of model driven and canvas apps, as well as Power Bi platform configuration. There will be an element of ETL (extract, transform, load) data work in addition to the Power Platform configuration duties. The successful candidate should have a working knowledge of Python, SQL server, and other related languages used for Power Platform development.This role will involve close interfacing with GS-15 and SES level customers as we provide support to their platforms.Hourly Rate: 58-70/hr Salary: $132,000-145,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description:Insight Global's Auto Mechanic client is looking a tenured Diesel Technician. This individuals will be working out of their Wampum, PA, shop. The shop services a variety of vehicles... More such as semitruck fleets, tankers, and box trailers. The ideal candidate will have general mechanical aptitude, but must be eager to learn and open to growing within the organization. There is no set end date in sight for this project, but the client sees these individuals converting to a FTE, depending on performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced SIEM/XSOAR Integration & Automation Engineer to design, deploy, and optimize security solutions for enterprise and large-scale environments. This role focuses... More on implementing advanced SIEM technologies, developing automation workflows, and enhancing detection strategies to strengthen security operations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for multiple Critical Environment Technicians to work for one of our largest technology customers. You will help to maintain the critical infrastructure that keeps our... More customer's datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).Critical Environment Culture ?Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and [clients] requirements. ?Recognizes safe versus unsafe working conditions and responds accordingly (e.g., stop/pause tasks, stand down vendors where necessary). Escalates immediately when unsafe working conditions are observed and promotes a safe working culture to empower other team members. Participates in required meetings, trainings, and necessary handoffs. Equipment and Systems Maintenance ?Processes method statement of work (MSOW) documents. Coordinates activities and associated schedules with contractors. Performs inspections of equipment in a facility. Participates in testing and commissioning activities. Advises engineer partners or project management colleagues on project scope process or execution methodology. Presents for review and approval MSOW in their area of responsibility. ?Prepares and submits reports as assigned following preexisting scripts and templates, or using ad hoc methods required to support trending and analysis (e.g., Root Cause Analysis [RCA] reports) and may review prior reports delivered by less experienced team members. ?Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types of increasing complexity with no supervision, while serving as a subject matter expert for one discipline - in consideration of Task Hazard Analysis (THA), Method Statement of Work (MSOW), or varying permit requirements. Communicates and/or escalates maintenance activities per established process and procedure. Prioritizes maintenance activities as required and/or appropriate. Documents tasks or issues during maintenance activities within appropriate systems per process and procedure as needed. Provides consultation to colleagues on maintenance and repairs through deep understanding of equipment, systems and their interrelations. Follows recommended maintenance schedules. Oversees everyday, complex, large-scale tasks for a single discipline or equipment across disciplines. ?Performs troubleshooting independently for multiple equipment, systems, subsystems, and component types. Documents issues found in troubleshooting process within appropriate systems per process and procedure as needed. Ensures equipment and system settings are consistent with established parameters and designs. Determines when troubleshooting efforts are deemed adequate and communicates or escalates to suppliers, engineers, or more experienced colleagues as needed. ?Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site based on all procedure levels of risk (LOR). Equipment and Systems Operations ?Safety and quickly responds to and leads an onsite incident response team for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision. Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required. Identifies and contacts/engages appropriate parties to mitigate incidents as they occur. Develops new or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), standard operating procedures (SOPs), and digital methods of operating procedures (DMOPs) in relation to incidents. ?Completes the inspection and supervision of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds for unsafe or abnormal conditions. Understands critical system alarms for multiple discipline(s) of equipment, their meanings, and engages with appropriate escalation processes or procedures. Recognizes circumstances where execution would be considered safe to proceed. Performs various inspections and validations of equipment performance. ?Works on critical operational tasks (e.g., stabilization, resolution, recovery) independently. Serves as a subject matter expert in select critical environments-related systems within the data center commensurate with their training and work experience, advises less experienced colleagues on such topics, and provides oversight and training/mentorship to team members on tasks regarding these subsystems (e.g., electrical, mechanical, controls, generators). Physical Requirements ?Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting 50lbs / 22.5kg. Occasional push or pull 50-75 lbs / 22.5-34kg. with assistive device. ?Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria. Working Conditions ?Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Global?s customers is looking to onboarding a Sr. Manager, Accounting to their team in Plano, TX. This individual will lead a team of seven accountants, overseeing corporate accounting... More and the monthly close process. They will manage general ledger activities, ensure accurate bookings in NetSuite, and review reconciliations and financial statements. They will also maintain strong internal controls, support audits, drive process improvements, and partner with FP&A and other finance teams to deliver accurate results and enhance efficiency. This is a permanent opportunity and is required to come onsite in Plano, TX 2 times a week.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Responsibilities include: Write hardware specs, develop test plansUse Cadence/Allegro to capture schematicsBring up hardware with ASIC teamsDebug issues the lab using analyzers, scopes, and other lab... More debug toolsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less