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Nov 10, 2022

Austin, TX

|

Software Engineering

|

Contract-to-perm

|

$44 - $55 (hourly estimate)

{"JobID":239433,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.7186363636364,"Longitude":30.2625454545455,"Distance":null},"State":"Texas","Zip":"78727","ReferenceID":"AUS-540473","PostedDate":"\/Date(1668118441000)\/","Description":"The .NET Software Development Engineer will report to the Software Development Manager. This person will be involved in developing applications by studying operations; designing, developing, and installing software applications; and supporting and helping to Development Team. The successful candidate will possess personal characteristics and career experience that demonstrates a combination of personnel management and development skills, analytical skills and the ability to use data and statistics to drive operational improvement, and a relentless determination to enhance the user experience for customers by ensuring quality products are delivered. Responsibilities: ? Consistently write, translate, and code software programs and applications according to specifications.? Write and code Unit Tests? Ability to respond promptly to and solve defect tickets.? Run and monitor functional and performance tests on new and existing software for the purpose of correcting mistakes, isolating areas of improvement, and general debugging.? Investigate and resolve Customer issues? Build monitoring and have the ability to perform debugging in all areas of the code.? Report operational achievements and progress to the Software Development Manager on a regular basis.? Work effectively with other employees to collaborate toward a goal of providing user friendly applications.Participate in company activities such as marketing programs, planning and design meetings, retrospectives, and other required process activities. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"REMOTE C#.Net Engineer","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum of 2+ years .Net/csharp experience in Software Development Knowledge and experience in SQL databases Knowledge of Agile Methodologies","Skills":"The ideal candidate for this position will have performed feature development work for 1-3 years on a team. This position requires taking new features with a list of acceptance criteria and implementing them with unit tests. The candidate should come prepared to discuss past work along these lines.Mandatory must be strong in csharpNice to have but not required PRISM, Installshield or WIX","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.2500,"SalaryLow":44.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The .NET Software Development Engineer will report to the Software Development Manager. This person will be involved in developing applications by studying operations; designing, developing, and... installing software applications; and supporting and helping to Development Team. The successful candidate will possess personal characteristics and career experience that demonstrates a combination of personnel management and development skills, analytical skills and the ability to use data and statistics to drive operational improvement, and a relentless determination to enhance the user experience for customers by ensuring quality products are delivered. Responsibilities: ? Consistently write, translate, and code software programs and applications according to specifications.? Write and code Unit Tests? Ability to respond promptly to and solve defect tickets.? Run and monitor functional and performance tests on new and existing software for the purpose of correcting mistakes, isolating areas of improvement, and general debugging.? Investigate and resolve Customer issues? Build monitoring and have the ability to perform debugging in all areas of the code.? Report operational achievements and progress to the Software Development Manager on a regular basis.? Work effectively with other employees to collaborate toward a goal of providing user friendly applications.Participate in company activities such as marketing programs, planning and design meetings, retrospectives, and other required process activities. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 21, 2025

Menlo Park, CA

|

Programmer / Developer

|

Contract

|

$44 - $55 (hourly estimate)

{"JobID":416834,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.153636363636,"Longitude":37.4606363636364,"Distance":null},"State":"California","Zip":"94025","ReferenceID":"SJC-783922","PostedDate":"\/Date(1747790212000)\/","Description":"Insight Global is looking for two Python Developer II located in Dublin, Ireland to join our Network Automation project. EOSS team members interact daily with numerous automation systems and platforms. These systems range from correlated break-fix repair pipelines, access and coordination MOPs, vendor communication portals, server deployment and provisioning jobs, and more! EOSS works to support these systems from a Level 1 oncall and troubleshooting perspective. We are responsible for initial triage and correction of any system issues. Additionally, the EOSS team works closely with our partners to assist with development of new platform features or for new automation requests. The core focus of EOSS is helping achieve high system uptime with proactive and rapid response to failures, mitigating issues as they occur, by a team of DevOps engineers who are dedicated to the support phase of the automation development lifecycle. You build it, we support it!As a Level 2 EOSS member, you should be able to do the following:Independently work with partner teams to leverage additional resources for troubleshooting issues. Creation of meetings, understanding of what is needed to drive a root cause conversation forward. A core understanding of all platforms EOSS regularly interacts with (ie Netrunbook, Netgram, Tupperware, Conveyor). Ability to troubleshoot platform issues in coordination with our platform partner teams.Ownership of project based or feature request escalations. Solely accountable for project timeline.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Python Developer II - INTL - Ireland","City":"Menlo Park","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Strong Python development background with experience both debugging existing code and writing / deploying new code based on incoming requests.Experience developing python-based tooling and automationSQL","Skills":"CI/CDContainer platformsNetworking knowledge","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for two Python Developer II located in Dublin, Ireland to join our Network Automation project. EOSS team members interact daily with numerous automation systems and... platforms. These systems range from correlated break-fix repair pipelines, access and coordination MOPs, vendor communication portals, server deployment and provisioning jobs, and more! EOSS works to support these systems from a Level 1 oncall and troubleshooting perspective. We are responsible for initial triage and correction of any system issues. Additionally, the EOSS team works closely with our partners to assist with development of new platform features or for new automation requests. The core focus of EOSS is helping achieve high system uptime with proactive and rapid response to failures, mitigating issues as they occur, by a team of DevOps engineers who are dedicated to the support phase of the automation development lifecycle. You build it, we support it!As a Level 2 EOSS member, you should be able to do the following:Independently work with partner teams to leverage additional resources for troubleshooting issues. Creation of meetings, understanding of what is needed to drive a root cause conversation forward. A core understanding of all platforms EOSS regularly interacts with (ie Netrunbook, Netgram, Tupperware, Conveyor). Ability to troubleshoot platform issues in coordination with our platform partner teams.Ownership of project based or feature request escalations. Solely accountable for project timeline.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 10, 2025

Redmond, WA

|

Administrative Assistant

|

Contract

|

$30 - $38 (hourly estimate)

{"JobID":419570,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.101,"Longitude":47.6809090909091,"Distance":null},"State":"Washington","Zip":"98052","ReferenceID":"SEA-787913","PostedDate":"\/Date(1749590138000)\/","Description":"A client is seeking a highly skilled and motivated Executive Assistant to support the leader of the LEAN + AI team. The ideal candidate will have extensive experience in creating executive-level presentations, crafting compelling PowerPoint presentations, and developing effective messaging and outreach strategies for various groups. This role requires a proactive individual who can manage multiple tasks efficiently and communicate effectively using modern and impactful language.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Executive Assistant","City":"Redmond","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience: Minimum of 3 years of experience as an Executive Assistant or in a similar role, preferably within a large organization.Technical Skills: Proficient in Microsoft Office Suite, particularly PowerPoint, Word, and Excel.Communication Skills: Exceptional written and verbal communication skills, with the ability to create clear and engaging content.Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.Attention to Detail: High level of accuracy and attention to detail in all aspects of work.Interpersonal Skills: Excellent interpersonal skills, with the ability to build relationships and work collaboratively with diverse teams.Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously in a fast-paced environment.","Skills":"Education: Bachelor\u0027s degree in Business Administration, Communications, or a related field.Experience in Tech Industry: Previous experience working in the technology industry or a similar fast-paced environment.Creative Skills: Ability to think creatively and develop innovative solutions to communication challenges.","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":38.0000,"SalaryLow":30.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client is seeking a highly skilled and motivated Executive Assistant to support the leader of the LEAN + AI team. The ideal candidate will have extensive experience in creating executive-level... presentations, crafting compelling PowerPoint presentations, and developing effective messaging and outreach strategies for various groups. This role requires a proactive individual who can manage multiple tasks efficiently and communicate effectively using modern and impactful language.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 23, 2025

Menlo Park, CA

|

Data Warehousing

|

Contract

|

$58 - $73 (hourly estimate)

{"JobID":417324,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-122.151727272727,"Longitude":37.4539090909091,"Distance":null},"State":"California","Zip":"94025","ReferenceID":"SJC-784679","PostedDate":"\/Date(1748027766000)\/","Description":"Insight Global is seeking a highly skilled and motivated Data Scientist to join the Edge Network Services (ENS) division. This role will support the M360 Analytics project, which aims to enhance operational efficiency through data-driven decision-making, robust metrics development, and automation of key financial tracking systems.As a member of the newly formed ENS Analytics team, you will play a critical role in designing scalable data solutions, building and automating data pipelines, and establishing governance for L1/L2/L3 metrics. Your work will directly support the optimization of Opex and Capex tracking, and empower ENS teams with actionable insights through dashboards, reports, and self-service analytics tools.Key Responsibilities:Design, implement, and maintain scalable data pipelines and ETL processes.Develop and govern L1/L2/L3 operational metrics to monitor ENS performance.Automate tracking systems for Opex and Capex to improve financial transparency.Collaborate with cross-functional teams including engineering, finance, and operations to define data requirements and deliver insights.Build interactive dashboards and self-service tools using platforms like Tableau or Metas internal tools.Ensure data quality, consistency, and integrity across all analytics outputs.Conduct exploratory data analysis and statistical modeling to uncover trends and opportunities.Translate complex data into clear, actionable insights for technical and non-technical stakeholders.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Scientist","City":"Menlo Park","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors or Masters degree in Computer Science, Statistics, Mathematics, Engineering, or a related field.3+ years of experience in data science, analytics, or a related field.Proficiency in SQL and at least one programming language (Python or R preferred).Experience with data visualization tools (e.g., Tableau, Power BI, or internal equivalents).Strong understanding of data modeling, ETL processes, and data warehousing.Familiarity with cloud platforms and big data technologies (e.g., Hive, Presto, Spark).","Skills":"Experience in infrastructure, network services, or operations analytics.Knowledge of financial tracking systems and cost optimization strategies.Experience with experimentation frameworks and A/B testing.","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":73.0000,"SalaryLow":58.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a highly skilled and motivated Data Scientist to join the Edge Network Services (ENS) division. This role will support the M360 Analytics project, which aims to enhance... operational efficiency through data-driven decision-making, robust metrics development, and automation of key financial tracking systems.As a member of the newly formed ENS Analytics team, you will play a critical role in designing scalable data solutions, building and automating data pipelines, and establishing governance for L1/L2/L3 metrics. Your work will directly support the optimization of Opex and Capex tracking, and empower ENS teams with actionable insights through dashboards, reports, and self-service analytics tools.Key Responsibilities:Design, implement, and maintain scalable data pipelines and ETL processes.Develop and govern L1/L2/L3 operational metrics to monitor ENS performance.Automate tracking systems for Opex and Capex to improve financial transparency.Collaborate with cross-functional teams including engineering, finance, and operations to define data requirements and deliver insights.Build interactive dashboards and self-service tools using platforms like Tableau or Metas internal tools.Ensure data quality, consistency, and integrity across all analytics outputs.Conduct exploratory data analysis and statistical modeling to uncover trends and opportunities.Translate complex data into clear, actionable insights for technical and non-technical stakeholders.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 09, 2025

Eden Prairie, MN

|

Business Analysis

|

Contract,Perm Possible

|

$30 - $38 (hourly estimate)

{"JobID":419196,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-93.4299090909091,"Longitude":44.8404545454545,"Distance":null},"State":"Minnesota","Zip":"55344","ReferenceID":"MSP-787252","PostedDate":"\/Date(1749460564000)\/","Description":"An employer is looking for a highly-skilled remote business analyst to join one of our largest national healthcare clients for a contract-to-hire opportunity. In this role you\u0027ll join a growing team of 5 and act as the business liaison for a project as this team works to set up a new data warehouse. In this role you\u0027ll work cross functionally with the technical team and stakeholders to ensure data is accurately tested and that all PHI / PII is removed from the data. This team recently obtained a new client who has more security requirements in regards to their data, therefore this team is required to create an entirely new data warehouse in order to adhere to those requirements. In order to be successful on this team you must have hands on experience with UAT testing, writing Sql queries from scratch in order to pull data from their database, and must be familiar with healthcare data, specifically PHI or PII, and the PBM space. Ideally this team would love to convert this contract at the end of their 6 month assignment if budget allows.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Remote Business Analyst","City":"Eden Prairie","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3 years of experience working as a business analyst-Prior experience working within the healthcare space, specifically within the PBM space-Prior experience working with PHI / PII-Experience writing Sql queries from scratch, particularly to pull data from their database -Prior experience with UAT testing-Analytical mindset-Ability to self manage and work remotely-Ability to work cross functionally between stakeholders and team mates","Skills":"","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":38.0000,"SalaryLow":30.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a highly-skilled remote business analyst to join one of our largest national healthcare clients for a contract-to-hire opportunity. In this role you'll join a growing team... of 5 and act as the business liaison for a project as this team works to set up a new data warehouse. In this role you'll work cross functionally with the technical team and stakeholders to ensure data is accurately tested and that all PHI / PII is removed from the data. This team recently obtained a new client who has more security requirements in regards to their data, therefore this team is required to create an entirely new data warehouse in order to adhere to those requirements. In order to be successful on this team you must have hands on experience with UAT testing, writing Sql queries from scratch in order to pull data from their database, and must be familiar with healthcare data, specifically PHI or PII, and the PBM space. Ideally this team would love to convert this contract at the end of their 6 month assignment if budget allows.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 12, 2025

Rutland, MA

|

Mechanical Engineering

|

Perm

|

$27 - $31 (hourly estimate)

{"JobID":419959,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-71.9290181818182,"Longitude":42.3797545454545,"Distance":null},"State":"Massachusetts","Zip":"01543","ReferenceID":"DGO-788513","PostedDate":"\/Date(1749748576000)\/","Description":"A client of Insight Global that is leader in the activated carbon industry headquartered in Moon Township, PA is expanding their team and looking to hire on a Field Service Technician in the Boston, MA area. As a Field Service Representative I, you will support our customers through the on-site delivery of field services related to the companys activated carbon products, equipment, and service offerings. This role plays a critical part in fulfilling our service agreements and providing excellent customer support in the field.Key responsibilities include:Schedule and document daily on-site activities using internal systems (FSWO database and work process)Perform start-up, maintenance, and removal of carbon adsorption equipmentConduct media removal and installation (carbon and other media)Train customers on the operation of equipment using the O\u0026M manual and company proceduresTroubleshoot and perform inspections and repairs on equipmentAdhere to all safety requirements and site-specific protocolsExcellent Benefits: Medical, dental, prescription \u0026 vision, HSA \u0026 retirement savings (401k) Generous Company MatchPerks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning \u0026 development opportunities.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Field Service Technician","City":"Rutland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"High school diploma or GED is required2-3 years of experience in the carbon treatment industry or a related field is requiredValid drivers license required (Class A CDL preferred)Confined Space Certification required (must be obtained within 3 months of hire)HAZWOPER 40-Hour Certification required (must be obtained within 3 months of hire)TWIC (Transportation Worker Identification Credential) required (must be obtained within 3 months of hire)Previous experience in an industrial or field-based environment strongly preferred","Skills":"","Industry":"Mechanical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":27.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client of Insight Global that is leader in the activated carbon industry headquartered in Moon Township, PA is expanding their team and looking to hire on a Field Service Technician in the Boston,... MA area. As a Field Service Representative I, you will support our customers through the on-site delivery of field services related to the companys activated carbon products, equipment, and service offerings. This role plays a critical part in fulfilling our service agreements and providing excellent customer support in the field.Key responsibilities include:Schedule and document daily on-site activities using internal systems (FSWO database and work process)Perform start-up, maintenance, and removal of carbon adsorption equipmentConduct media removal and installation (carbon and other media)Train customers on the operation of equipment using the O&M manual and company proceduresTroubleshoot and perform inspections and repairs on equipmentAdhere to all safety requirements and site-specific protocolsExcellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) Generous Company MatchPerks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 20, 2025

Chicago, IL

|

Managerial / Professional

|

Contract,Perm Possible

|

$50 - $62 (hourly estimate)

{"JobID":416819,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-87.6758181818182,"Longitude":41.8375454545455,"Distance":null},"State":"Illinois","Zip":"60606","ReferenceID":"CHI-783866","PostedDate":"\/Date(1747764965000)\/","Description":"We are seeking a highly skilled and strategic Marketing and Comms Strategy leader to join our team. This role requires a deep understanding of technology strategy, priorities, product advancements, and competitive edge, and the ability to synthesize this information into a comprehensive marketing and communications plan. The ideal candidate will have a strong appreciation for the role our company plays in the industry and the value we deliver to our stakeholders, including members, clients, and providers. Highly preferred if candidates have knowledge of Payers Industry across areas such as care and clinical management, digital member experience, Healthcare self-service, AI to simply the experience member experiences. Key Responsibilities: Strategic Analysis: Conduct thorough analysis of our organization to understand our technology strategy, priorities, advancements, and competitive edge. Synthesize this information into a strategic marketing and communications plan. Industry Insight: Demonstrate a deep appreciation for the role our company plays in the industry and the value we deliver to our stakeholders. Subject Matter Expertise: Possess subject matter knowledge in the Payer Technology space, understanding how all our tech domains fit together and creating externally consumable narratives. Collaboration: Partner with enterprise communications, external affairs, marketing, legacy, and privacy organizations to execute our strategy effectively.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr. Manager, Marketing \u0026 Comms Strategy","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum 5 years\u0027 experience in enterprise strategic marketing and communications, preferably within the technology or healthcare industry. Strong analytical skills with the ability to synthesize complex information into clear, strategic plans. Excellent communication and storytelling skills, with the ability to create compelling narratives. Ability to collaborate effectively with various internal teams and stakeholders. Subject matter expertise in Payer Technology is highly desirable.","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a highly skilled and strategic Marketing and Comms Strategy leader to join our team. This role requires a deep understanding of technology strategy, priorities, product advancements,... and competitive edge, and the ability to synthesize this information into a comprehensive marketing and communications plan. The ideal candidate will have a strong appreciation for the role our company plays in the industry and the value we deliver to our stakeholders, including members, clients, and providers. Highly preferred if candidates have knowledge of Payers Industry across areas such as care and clinical management, digital member experience, Healthcare self-service, AI to simply the experience member experiences. Key Responsibilities: Strategic Analysis: Conduct thorough analysis of our organization to understand our technology strategy, priorities, advancements, and competitive edge. Synthesize this information into a strategic marketing and communications plan. Industry Insight: Demonstrate a deep appreciation for the role our company plays in the industry and the value we deliver to our stakeholders. Subject Matter Expertise: Possess subject matter knowledge in the Payer Technology space, understanding how all our tech domains fit together and creating externally consumable narratives. Collaboration: Partner with enterprise communications, external affairs, marketing, legacy, and privacy organizations to execute our strategy effectively.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 30, 2025

Hartford, CT

|

Programmer / Developer

|

Contract,Perm Possible

|

$52 - $65 (hourly estimate)

{"JobID":418080,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-72.6916818181818,"Longitude":41.7715818181818,"Distance":null},"State":"Connecticut","Zip":"06105","ReferenceID":"HTD-785761","PostedDate":"\/Date(1748621759000)\/","Description":"An employer is looking for a Cloud Automation Engineer to sit remotely. The ideal candidate will be a critical member of the Hybrid Cloud Automation team to help design, develop, and maintain the support processes and procedures for server build configuration and deployment. This candidate will partner with Product Managers and Product Owners to develop automation that will support repeatability, compliance, and availability. The client is currently in the process of building out a virtual private cloud from scratch. They are also building a new automation platform as they are moving off of VMware ESXi and onto Red Hat OpenShift. The Cloud Automation Engineers will be writing code within ansible and terraform to provision servers on prem to their various data centers. This team also handles all end user automation deploying services for customer requests.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Cloud Automation Engineer","City":"Hartford","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of experience developing code for automationExperience with deployment automation systems and concepts (Ansible, Terraform, Jenkins, Git, etc.)Expert level Ansible \u0026 Terraform experienceRedhat OpenShift experience5+ scripting experience with YAML or PythonStrong understanding of public/private/hybrid cloud computing concepts and services (AWS, Azure, GCP, VPC)","Skills":"Work with Jenkins and CI tools to automate software delivery (build, test, deploy).Experience with containerization technologies (Docker, Kubernetes)Familiarity with serverless environments and infrastructure as code (IaC) methodologiesKnowledge of security best practices in cloud environments","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a Cloud Automation Engineer to sit remotely. The ideal candidate will be a critical member of the Hybrid Cloud Automation team to help design, develop, and maintain the... support processes and procedures for server build configuration and deployment. This candidate will partner with Product Managers and Product Owners to develop automation that will support repeatability, compliance, and availability. The client is currently in the process of building out a virtual private cloud from scratch. They are also building a new automation platform as they are moving off of VMware ESXi and onto Red Hat OpenShift. The Cloud Automation Engineers will be writing code within ansible and terraform to provision servers on prem to their various data centers. This team also handles all end user automation deploying services for customer requests.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 28, 2025

Whitpain, PA

|

Project Manager

|

Contract

|

$57 - $71 (hourly estimate)

{"JobID":417586,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.2527272727273,"Longitude":40.1473636363636,"Distance":null},"State":"Pennsylvania","Zip":"19422","ReferenceID":"KPD-785043","PostedDate":"\/Date(1748423762000)\/","Description":"Our Healthcare Client is looking to hire a Technical \u0026 Business Product Manager for multi-year remote work from home contract. The focus of this role is work with the A1A Consumer Product as it relates to member experience, member service, benefits, pharmacy, member eligibility, direct links, etc. We want to make sure that outcomes are clear and will not impact the overall stability of the product. We want to make change management, setting clear expectations and communicating clearly to the business, vendor and customers. This person will articulate user stories and feature work into smaller pieces. We are looking for candidates that come from a Healthcare Industry background that have a detailed understanding of Medicare, Medicaid, Claims Systems and Clinical knowledge. You will be working with external vendors, business stakeholders and internal software engineering and architecture teams. We have been tasked to hire 25 Product Mangers to support 25 priority consumer products for our Healthcare Insurance client. We will leverage our Professional Services Division, Evergreen and their Agile Services Division to provide oversight, governance, coaching \u0026 strategy. Our clients Technology Organization is not aligned to the Product Model and has little to no knowledge of this. The towers outside of the Digital Organization (sub division within the larger Technology Division) are engineering-centric and do not have existing Product Management staff aligned to business processes in scope for these products. Transforming to a Product Model is one of the Technology Organizations roadmap priorities and they are not where they need to be. Our Executive Sponsor (VP Product Digital) is looking to accelerate this for all the entire Technology Organization with the below request.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Product Manager - A1A - REMOTE","City":"Whitpain","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7+ years as a Technical \u0026 Business Product Owner / Product ManagerExperience in the Healthcare Industry Medicare, Medicaid, Claims Systems, ClinicalExperience working with Software Engineering teams, Business Stakeholders and external vendorsExperience working in an Agile EnvironmentRally or Jira","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":71.0000,"SalaryLow":56.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Our Healthcare Client is looking to hire a Technical & Business Product Manager for multi-year remote work from home contract. The focus of this role is work with the A1A Consumer Product as it... relates to member experience, member service, benefits, pharmacy, member eligibility, direct links, etc. We want to make sure that outcomes are clear and will not impact the overall stability of the product. We want to make change management, setting clear expectations and communicating clearly to the business, vendor and customers. This person will articulate user stories and feature work into smaller pieces. We are looking for candidates that come from a Healthcare Industry background that have a detailed understanding of Medicare, Medicaid, Claims Systems and Clinical knowledge. You will be working with external vendors, business stakeholders and internal software engineering and architecture teams. We have been tasked to hire 25 Product Mangers to support 25 priority consumer products for our Healthcare Insurance client. We will leverage our Professional Services Division, Evergreen and their Agile Services Division to provide oversight, governance, coaching & strategy. Our clients Technology Organization is not aligned to the Product Model and has little to no knowledge of this. The towers outside of the Digital Organization (sub division within the larger Technology Division) are engineering-centric and do not have existing Product Management staff aligned to business processes in scope for these products. Transforming to a Product Model is one of the Technology Organizations roadmap priorities and they are not where they need to be. Our Executive Sponsor (VP Product Digital) is looking to accelerate this for all the entire Technology Organization with the below request.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

May 28, 2025

San Jose, CA

|

Network Engineer

|

Contract

|

$48 - $60 (hourly estimate)

{"JobID":417754,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-121.924909090909,"Longitude":37.3113636363636,"Distance":null},"State":"California","Zip":"95128","ReferenceID":"SJC-784815","PostedDate":"\/Date(1748463322000)\/","Description":"Scope of WorkThe resource will be responsible for designing, documenting, and optimizing event management workflows, with a focus on improving alarm triage, incident handling, degraded service processes, and effective OSS utilization.2.1 OSS Workflow Design and OptimizationDesign and document event management workflows focused on alarm handling, incident response, and service restoration.Analyze current-state workflows, identify inefficiencies, and propose improvements.Translate technical capabilities from Engineering and OSS tools into usable, actionable processes for the NOC.2.2 Alarm and Alert Process DefinitionDefine processes for alarm triage, escalation, and resolution.Establish auto-ticketing criteria based on alarm severity and service impact.Develop workflows for alarm correlation to reduce noise and improve event detection.2.3 Degraded Service Process DevelopmentDefine and document workflows for detecting and responding to degraded service conditions.Develop procedures for escalation, communication, and resolution of degraded services.2.4 Documentation and TrainingCreate and maintain comprehensive documentation for all event workflows.Develop training materials and deliver process training to NOC engineers.Ensure documentation stays current with ongoing engineering changes.2.5 Collaboration and Stakeholder EngagementRegularly engage with NOC, Engineering, and OSS stakeholders.Provide progress updates and surface key findings.Act as liaison between engineering and operations teams.2.6 AI/ML Integration ReadinessIdentify opportunities to integrate AI/ML for event correlation, alarm suppression, and incident prediction.Define business process workflows that are compatible with future AI/ML-powered automation (e.g., self-healing responses, intelligent alarm routing).Collaborate with data analytics and engineering teams to align workflows with telemetry and data models needed for AI/ML. Key ResponsibilitiesLead end-to-end event process workflow development.Document alarm triage/escalation processes.Define degraded service handling procedures.Provide knowledge transfer and process walkthroughs.Monitor and report on process KPIs and effectiveness.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"NOC Operations/PM","City":"San Jose","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Required Skills and QualificationsExpertise in network operations and event/alarm management (Netcracker preferred, but open to others).Strong background in business process design and documentation.Understanding of OSS tools and alarm correlation logic.Ability to convert engineering requirements into operational procedures.Familiarity with ITIL processes and service management principles.Familiarity with AI/ML concepts as applied to network event correlation and predictive incident management.Experience partnering with data science or analytics teams to translate operational needs into AI/ML requirements.Proficiency in process mapping and visualization tools (e.g., Visio, Lucidchart).Strong communication and stakeholder management skills.","Skills":"NetCracker experience","Industry":"Network Engineer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":true,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.0000,"SalaryLow":48.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Scope of WorkThe resource will be responsible for designing, documenting, and optimizing event management workflows, with a focus on improving alarm triage, incident handling, degraded service... processes, and effective OSS utilization.2.1 OSS Workflow Design and OptimizationDesign and document event management workflows focused on alarm handling, incident response, and service restoration.Analyze current-state workflows, identify inefficiencies, and propose improvements.Translate technical capabilities from Engineering and OSS tools into usable, actionable processes for the NOC.2.2 Alarm and Alert Process DefinitionDefine processes for alarm triage, escalation, and resolution.Establish auto-ticketing criteria based on alarm severity and service impact.Develop workflows for alarm correlation to reduce noise and improve event detection.2.3 Degraded Service Process DevelopmentDefine and document workflows for detecting and responding to degraded service conditions.Develop procedures for escalation, communication, and resolution of degraded services.2.4 Documentation and TrainingCreate and maintain comprehensive documentation for all event workflows.Develop training materials and deliver process training to NOC engineers.Ensure documentation stays current with ongoing engineering changes.2.5 Collaboration and Stakeholder EngagementRegularly engage with NOC, Engineering, and OSS stakeholders.Provide progress updates and surface key findings.Act as liaison between engineering and operations teams.2.6 AI/ML Integration ReadinessIdentify opportunities to integrate AI/ML for event correlation, alarm suppression, and incident prediction.Define business process workflows that are compatible with future AI/ML-powered automation (e.g., self-healing responses, intelligent alarm routing).Collaborate with data analytics and engineering teams to align workflows with telemetry and data models needed for AI/ML. Key ResponsibilitiesLead end-to-end event process workflow development.Document alarm triage/escalation processes.Define degraded service handling procedures.Provide knowledge transfer and process walkthroughs.Monitor and report on process KPIs and effectiveness.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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