Job Search Results for office manager

The Desktop Supervisor will lead a distributed service desk team, managing SLAs, escalations, and ticket triage. Responsibilities include creating SLA dashboards (Service Desk Plus or similar),... More overseeing onboarding/offboarding, asset management, and ensuring timely resolution of critical tickets. The role requires strong troubleshooting and root cause analysis, proactive capacity management, and hands-on leadership. They will also generate reports, coach and motivate the team, and serve as a technical escalation point.Hybrid 23 days onsite per week in Franklin, TN with flexibility as neededWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Account Executive Lead, specializing in the mergers and acquisitions space to join the service team of one of their top clients in the insurance space. The role... More involves managing a large book of business, consisting of approximately 35 accounts, with support from a Junior Account Executive (handling 1215 smaller accounts), an Account Manager, and third-party vendors for back office support. This person will act as a direct point of contact for clients from time of lead to renewal, receiving and developing new business leads and opportunities. The renewal cycle begins 150 days in advance, with key milestones at 120 days for vendor/carrier outreach, 75 days for deeper follow-ups, and 60 days for marketing execution. Client work includes travel (twice a month, with at least one annual in-person meeting per client), compliance tasks such as audits, monthly reporting, and collateral, as well as offering optional services beyond standard coverage. The role handles marketing, policy servicing, vendor negotiations, and renewal strategy. Additionally, the position is actively involved in M&A activities, with roughly one acquisition per month. Larger deals are escalated to a Diligence team, and new business is supported by a Placement team, while an Analytics team assists with deal analysis. M&A involvement includes pre-deal risk strategy and post-close servicing, requiring rapid policy consolidation and coverage expansion during M&A. The role involves selling renewal business to existing clients and additional lines of coverage where applicable, promoting other agency services through Producer Service Proposals, and providing analysis and recommendations on existing coverages. Responsibilities include selecting carriers for solicitation, negotiating benefits and premiums, responding to client inquiries regarding benefits and claims, and reviewing coverage contracts for accuracy. The position also manages and negotiates third-party vendor relationships and contracts on behalf of clients, oversees a dedicated service team, and serves as a technical expert to resolve complex issues. Additionally, the role involves mentoring and coaching departmental staff, creating new client sales opportunities, developing motivational action plans for personnel, collecting fees, reconciling and resolving outstanding balances within 60 days of invoicing, and ensuring compliance with agency management system data standards and integrity.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Lead a higher education client's Inclusive Postsecondary Education Program initiative, providing educational opportunities for young adults with intellectual and developmental disabilities (IDD).... More This position is crucial for the strategic direction and daily operations of the program, supporting NC States mission of high-quality education and student success.Responsibilities:- Program Leadership & Management (40%): Oversee curriculum, teaching, and support services for students with IDD.- Budget Management (15%): Develop and manage the program budget partnering with the budget office on campus, ensuring financial sustainability.- Collaboration (15%): Lead cross-campus collaborations and serve as the primary liaison with faculty, university leadership, and external stakeholders.- Partner with office of housing, developmental support office, disability office, transportation and high-level/key stakeholders in the mentioned roles. - Student Support (10%): Oversee planning, admissions, advising, peer mentoring, internships, and work-based learning opportunities.- Curriculum Development (10%): Collaborate with faculty to design inclusive courses aligned with career goals and standards.- Community Outreach & Recruitment (10%): Recruit students, develop community presence, and advocate for educational equity for students with disabilities.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Huntsville, AL. The responsibility of the Front Desk Receptionist position is to serve as the... More primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to: ? Answer, screen, and direct telephone calls? Maintain telephone system and agency directory? Process incoming and outgoing mail; deliver outgoing mail to Post Office Box? Morning walk-through checklist? Maintain the reception area and conference rooms (clean and book rooms)? Maintain kitchen area clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off? Maintain copy rooms? Maintain inventory and order office supplies as needed? Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS,? Maintenance, etc.? Answer basic policy owner/policy benefit questions and handle change requests? Occasionally may act as administrative support for financial representatives/staff as needed? Complete and/or assist with projects as assigned by the Office Manager/Director of Operations? Order lunch for meetingsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's large healthcare clients in Camden, NJ is looking for a Director of Patient Financial Services to join their team. This individual will report to the AVP of Revenue Cycle... More Operations and have 65-70 direct reports, including a manager and supervisor. This role involves working directly with Corporate Finance to review/perform financial forecasting, trend/cost/revenue analysis, maintenance/administration of compensation plans, payroll management, and monthly grant reports. Day to day duties include preparing proposals on new business opportunities, coordinating and facilitating operational and financial efficiency, and using industry benchmark data reports and surveys for operational analyses. Additional duties include managing registration and charge entry processes for external locations with internal physicians and evaluating billing details/coding levels. They will also be responsible for monitoring contracts, and acting as a liaison for external institutions. Schedule: M-F onsite for first 3-6 months, then hybrid (3 days onsite)We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a motivated Top-Secret cleared Configuration Manager to join a federal client in San Antonio, Texas. Their main objectives are quality assurance, program requirement... More analysis, risk management, and contract closeout procedure in support of the program/PMO processes.Responsibilities: *Review and analyze the development/sustainment Contractor's CM program and data deliveries for accuracy, completeness, and compliance. *Maintain CM files including configuration identification, change control, and status accounting records. *Convene and manage the Configuration Control Boards (CCBs), Technical Review Boards (TRBs), and record approved changes and results. *Participate in cross-functional change control boards to evaluate proposed changes. *Review and analyze proposed changes to ensure operational and sustainment capabilities are not adversely affected by the changes. *Support pre- and post-contract award data reviews. *Review and analyze the development/sustainment Contractor's conformance to CDRL requirements. *Process Government and development/sustainment Contractor correspondence. *Support the establishment of workflows. *Track data item deliverables and responses.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an RTE in the San Antonio area. This person will be responsible to provide hands-on facilitation of major program ceremonies across multiple development teams; consults... More and coaches teams (including the Product Manager and Product Owner) to support a smooth transformation to Agile practices. Drive continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools. Manage impediments to progress whether internal or organizational in nature. Lead efforts to resolve systemic impediments that continually block teams within their organization. Support and educates product owners, product managers and other program level personnel, especially with respect to refining and managing the product backlog and decision making. Ensure effective communication within or across Programs; schedules and facilitates cross-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide transparency on Programs/Programs progress/productivity. Act as Agile SME to teams, departmental teams, senior management, product owners, and management. Provide leadership for Scrum Master community of practice and mentors other Scrum Masters and Release Train Engineers. Perform risk, issue, and dependency management e for the program(s) and/or portfolio. Drive release management practices across team to ensure alignment to enterprise standards and leverages existing change management routines as needed. Provide agile leadership and training, continuously assesses the team's agile maturity and constantly raises the bar to improve the team's velocity. Serve an active member of the Agile Community of Practice that covers different functional areas and Agile Release Trains (ARTs), and successfully encourages participation, facilitation and subject matter delivery. Actively liaises with assigned professional coaches to actively conduct training sessions of value across the ARTs in the department. Resolve complex relationship conflicts among team members. Understand release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides Train on leveraging them. Adhere to Enterprise Project management Office (EPMO) processes, procedures, controls, standards, tools and templates (as required). Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Director of Security to work on site in Austin, TX and support the strategy and introduction of products based on unique and highly differentiated capabilities of a... More preeminent foundry for semiconductor systems and defense electronics companies. Their mission is to advance the state-of-the-art in critical semiconductor domains such as advanced packaging, and in the process to help restore U.S. leadership in semiconductor manufacturing. They are developing cutting-edge semiconductor manufacturing technology that will define future roadmaps of semiconductor devices including logic, memory, 3D packaged devices, including thermal management, etc. The Director of Cybersecurity Governance Risk and Compliance will ensure regulatory compliance and engage in projects with contractual obligations for information assurance / NIST 800-171 infrastructure. The position will work closely with a variety of units across campus including Export Control, Information Security Office (UTISO), ITS Campus Solutions, Defense Research Advancement (DRA), implement processes for ensuring restricted research is conducted in compliance with relevant regulations. Responsibilities include:Implement a program to provide infrastructure, resources, and support for research involving controlled unclassified information (CUI).Collaborate with Engineerings information technology personnel, researchers, and Defense Research Advancement office to establish secure research computing and laboratory environments that comply with federal requirements for protecting CUI.Develop information resources and deliver training to assist researchers with understanding the requirements for working with CUI and implementing those requirements, as needed, for their sponsored research.Consult with Principal Investigators (PI) in pre-award or post-award review of information technology security and privacy controls compliance requirements.Develop and manage security standards, guidelines, policies, procedures, processes and controls based on best practices, compliance frameworks (for example Supplier Performance Risk System NIST assessments), and audit findings.Perform ongoing monitoring of research projects and environments to ensure continued compliance with security requirements.Assess, evaluate, and make recommendations regarding the adequacy of the cybersecurity controls for the company's environment and business objectives.Develop plans and tracking for non-compliance with applicable controls, POA&Ms, and monitor remediation progress against agreed upon timelines.Engage in ongoing risk assessment within the research environment, develop risk registers aligned to NIST controls, and implement risk mitigation controls in collaboration with University/Engineering IT, business units, and researchers.Evaluate new and existing technologies for compliance with information governance controls (e.g., access, authentication, encryption, logging, retention).Perform other duties as assigned.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Compensation: $85-128K annual salary. Relo package available for non-local candidates. Exact compensation may vary based on several factors, including skills, experience, and education.Benefits:... More Benefits provided may differ by role and location, including: Unlimited Vacation Plan with No Preset Maximums Medical/Rx Health Savings Account (HSA) Dental/Vision Short/Long-Term Disability Employee Assistance Program (EAP) 401(k) Plan Education AssistanceDay to Day: A leading supplier of building automation products and services is partnering with Insight Global to hire a Sr. Field Service Engineer to supervise a Field Service Engineering team for their organization. You will apply your leadership skills to improve team performance. You will ensure engagement in new opportunities for market penetration, team deployment, and sales growth. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve metric reporting procedures and own financial metrics, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholder. You will act as mentor to train and develop future managers. Key Responsibilities:Supervise team activities and performanceCollect and report performance metricsDevelop team and team membersIdentify opportunities for process improvementAssign and supervise project workWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Project Scope:Two regulatory projects, both within the Treasury portfolio. Roles/Responsibilities:- RAID log management Ingestion of Risk/Action/Issue/Decision items, maintain coherency/currency of... More the RAID log- Reporting Consolidation / Preparation of reporting materials (Weekly status report, ESC materials, ad-hoc requests)- Interdependency Management Consolidation/Tracking of interdependencies across project workstreams as well as outside or project- Financial Management Consolidation of monthly costs forecasts, tracking of actual spend and analysis of variances between forecast and actuals, vendor accruals, invoicing.- Project change control Maintain PCR list and action related tasks/activities- Artifact management Organize/track/index required artifacts and log exceptions/exemptions, assist during compliance / delivery assurance reviews- Schedule Management track and report on identified tasks/deliverables/milestones, highlight/escalate slippages for action/attentionWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less