Job Search Results for data analyst
Aug 19, 2025
Maryland Heights, MO
|
Accounting / Finance
|
Contract,Perm Possible
|
$20 - $25 (hourly estimate)
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An employer is looking to add a Jr. Financial Analyst to their team in St. Louis, MO. This person will join our client's Business Planning team and will assist with managing and tracking budgets.... Initially, they will assist with getting financial data into a new database and ensuring that it matches with the current forecasted budget. It will be their job to cross reference both systems and ensure that the information it accurate. They will also look for discrepancies and work to find the correct information and ensure that it's entered correctly in the database. They will also assist with tracking and matching POs, reporting, and assisting with other budgeting tasks.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 21, 2025
Calgary, AB
|
Architect
|
Perm
|
$130k - $155k (estimate)
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Insight Global is looking for a strategic SAP Functional Analyst specialized in Forecast to Produce to join one of Calgary's largest agricultural companies for a permanent position in either Calgary,... or Loveland, Colorado. This opportunity will be 5 days a week, onsite and 40 hours per week. The successful candidate will be responsible for designing SAP solutions to meet specific business requirements and ensuring integrity of design through to implementation, work directly with business stakeholders to collaborate on SAP solutions required to meet business objectives, and determine optimal approach to develop and deliver required functionality from financial, architectural, and operational perspectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 03, 2025
Orlando, FL
|
Financial Planning & Analysis
|
Perm
|
$80 - $100 (hourly estimate)
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The Senior Compensation Analyst will help to implement Red Lobster's compensation programs and pay practices, maintain job architecture, provide analytical support to key stakeholders. This role... involves providing accurate detailed analysis and reporting on strategic and operational goals of compensation programs, incentives, market trends, and pay structures. In addition, as the subject matter expert, this position will be responsible for compensation projects and ensuring compliance with federal, state, and local regulatory requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 11, 2025
Mountain View, CA
|
Business Analysis
|
Contract
|
$45 - $56 (hourly estimate)
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OverviewWe are hiring a specialized data analyst to support the growing use of our newly launched internal influencer data tool, which functions as an internal CRM. As more teams begin to adopt this... tool, we need a dedicated analyst to build the measurement framework and analytics infrastructure from the ground up.Key ResponsibilitiesServe as the first analyst focused on influencer data, building analytics capabilities on top of a brand-new data source.Develop and maintain Looker dashboards to visualize campaign and influencer performance.Write and optimize SQL queries to extract and analyze data independently.Collaborate with data engineers who manage the backend infrastructure; this role will navigate the existing data warehouse but wont be responsible for building infrastructure.Help define and implement a measurement framework for influencer marketing data.Prepare the analytics foundation in anticipation of broader team adoption of the tool.Technical EnvironmentData Warehouse: Google Cloud Platform (GCP)BI Tool: LookerLanguages: SQL (must be proficient)Preferred ExperienceExperience in influencer marketing analytics or social campaign performance measurement.Familiarity with GCP and navigating cloud-based data environments.Ability to work independently in a fast-evolving data landscape.Position NotesThis is a net-new role, distinct from existing data analyst positions.The ideal candidate will bring domain expertise in influencer or social media analytics, though strong general campaign analytics experience is also highly translatable.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 20, 2025
Cincinnati, OH
|
Financial Planning & Analysis
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
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A client in the transportation industry is looking for a French Fluent (written and verbal) Sr Analyst to join their team. The Senior Billing Analyst is a mid-level role responsible for leading... billing processes across multiple locations, with a focus on accuracy, data integrity, and insightful financial analysis. This position requires a strong analytical mindset, deep understanding of billing systems, and the ability to manage complex datasets and provide recommendations for improvements.Key Responsibilities:??Manage end-to-end invoice processing, including generation, validation, and distribution, in accordance with contractual and policy requirements??Monitor and reconcile billing data across regions to ensure accuracy and completeness??Perform intermediate variance analysis and identify trends, anomalies, or areas for process improvement??Support month-end close activities related to billing and revenue entries.??Collaborate with finance, sales, and customer service teams to resolve billing discrepancies??Prepare routine and ad hoc reports to support financial tracking and decision -making??Maintain organized billing records to support internal audits and compliance efforts??Recommend improvements to enhance billing accuracy, consistency, and workflow efficiencyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 12, 2025
Philadelphia, PA
|
Security Engineering
|
Contract,Perm Possible
|
$30 - $38 (hourly estimate)
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The Cyber Risk & Resilience Analyst provides critical support across the teams core functions, including risk management, compliance, business continuity planning, and cyber awareness. This is an... early-career role ideal for someone looking to build foundational expertise across multiple domains of cybersecurity, with a strong emphasis on attention to detail, curiosity, and process execution.Key Responsibilities:Support execution and documentation of cyber risk assessments and third-party reviewsExecute security awareness campaigns, training logistics, and communicationDevelop and maintain Cyber Risk and Resiliency tools and dashboards, ensuring data integrity and workflow trackingHelp coordinate cyber incident tabletop exercises and track resulting action itemsContribute to business continuity updates and disaster recovery planning supportPrepare data inputs for compliance reporting and performance metricsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 11, 2025
Blue Ash, OH
|
Computer Engineering
|
Contract
|
$24 - $30 (hourly estimate)
{"JobID":434026,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.4905454545455,"Longitude":39.1107272727273,"Distance":null},"State":"Ohio","Zip":"45242","ReferenceID":"CIN-801426","PostedDate":"\/Date(1754914609000)\/","Description":"The Risk \u0026 Compliance Analyst is a critical member of the security team responsible for proactively identifying, assessing, and mitigating security risks across our organization. This individual will leverage vulnerability management tools (Nessus, Qualys, etc.) to generate comprehensive reports, analyze findings, and provide actionable insights to senior leadership. The role requires a strong understanding of security best practices, compliance regulations (e.g., GDPR, HIPAA, PCI), and the ability to translate complex technical findings into clear, concise, and impactful executive-level communications. This position is vital for ensuring the organization\u0027s security posture and minimizing potential financial and reputational damage.Key Responsibilities \u0026 Function:Vulnerability Remediation / Patching:Generate and maintain dashboards and reports for senior leadership highlighting key risks and compliance status, utilizing Nessus, Qualys, and other vulnerability management tools.Prioritize vulnerabilities based on risk level and business impact.Document and track remediation efforts.Provide regular status updates to senior leadership on vulnerability trends.Develop and deliver regular risk reports to executive leadership, including:Executive Summary of key risks and vulnerabilities.Trend analysis of security incidents and vulnerabilities.Recommendations for mitigating identified risks.Create and maintain interactive dashboards using tools like Tableau or Power BI to visualize key risk indicators (KRIs) and compliance status.Collaboration: Work closely with IT, Security Engineers, and Legal teams to ensure alignment on security priorities.Maintain thorough documentation of risk assessments, remediation plans, and compliance procedures.Explore opportunities to automate reporting and analysis tasks using scripting languages (e.g., Python) to improve efficiency.Collaboration and Communication:Collaborate with cross-functional teams including application development, network, operations, and security to ensure seamless integration and operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"GRC Analyst","City":"Blue Ash","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors degree in computer science, Engineering, or a related field4+ years of experience in a security or compliance role, with a focus on vulnerability management and risk assessment.Expert-level proficiency with Nessus, Qualys, or similar tools.Basic scripting (e.g., Python) knowledge is highly desirable.Strong analytical and problem-solving skills; ability to interpret data and draw meaningful conclusions.Experience with reporting tools to build dashboards (Tableau, Power BI, MS Excel etc.)Deep understanding of security best practices (e.g., NIST, CIS).Knowledge of relevant regulatory frameworks (GDPR, HIPAA, PCI).Familiarity with risk management methodologies (e.g., ISO 27001).Understanding of security controls and their effectiveness.Excellent communication, problem-solving, and organizational skillsAbility to work independently or as part of a teamWillingness to learn new technologies and adapt to changing customer needs","Skills":"Federal industry experience","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Risk & Compliance Analyst is a critical member of the security team responsible for proactively identifying, assessing, and mitigating security risks across our organization. This individual will... leverage vulnerability management tools (Nessus, Qualys, etc.) to generate comprehensive reports, analyze findings, and provide actionable insights to senior leadership. The role requires a strong understanding of security best practices, compliance regulations (e.g., GDPR, HIPAA, PCI), and the ability to translate complex technical findings into clear, concise, and impactful executive-level communications. This position is vital for ensuring the organization's security posture and minimizing potential financial and reputational damage.Key Responsibilities & Function:Vulnerability Remediation / Patching:Generate and maintain dashboards and reports for senior leadership highlighting key risks and compliance status, utilizing Nessus, Qualys, and other vulnerability management tools.Prioritize vulnerabilities based on risk level and business impact.Document and track remediation efforts.Provide regular status updates to senior leadership on vulnerability trends.Develop and deliver regular risk reports to executive leadership, including:Executive Summary of key risks and vulnerabilities.Trend analysis of security incidents and vulnerabilities.Recommendations for mitigating identified risks.Create and maintain interactive dashboards using tools like Tableau or Power BI to visualize key risk indicators (KRIs) and compliance status.Collaboration: Work closely with IT, Security Engineers, and Legal teams to ensure alignment on security priorities.Maintain thorough documentation of risk assessments, remediation plans, and compliance procedures.Explore opportunities to automate reporting and analysis tasks using scripting languages (e.g., Python) to improve efficiency.Collaboration and Communication:Collaborate with cross-functional teams including application development, network, operations, and security to ensure seamless integration and operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Jul 11, 2025
Calhoun, GA
|
Financial Planning & Analysis
|
Perm
|
$65k - $100k (estimate)
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Insight Global is seeking a Compensation Analyst for one of their top clients. This role will serve as a subject matter expert and consultant, leading research and analysis related to compensation... programs and structures. The role involves consulting on compensation policies and practices, collaborating with HR partners on compensation decisions, and ensuring the company's compensation structure remains competitive. The Compensation Analyst will conduct comprehensive analyses of compensation programs by evaluating job roles, market conditions, and internal data. They will participate in salary surveys, benchmark positions, and make informed recommendations on salary adjustments. Additionally, they will prepare reports, conduct audits to ensure compliance with internal policies and legal requirements, and provide compensation training to HR. The role also includes leading or contributing to special projects, such as pay equity studies and the implementation of new compensation tools or systems.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 04, 2025
Carthage, TX
|
System Administrator
|
Perm
|
$110k - $120k (estimate)
{"JobID":432856,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-94.33,"Longitude":32.15,"Distance":null},"State":"Texas","Zip":"75633","ReferenceID":"HOU-d77593e2-feb3-4085-b9c8-60bec26c7b41","PostedDate":"\/Date(1754337465000)\/","Description":"An employer in oil and gas is seeking a CygNet SCADA Analyst to join the team in Carthage, Tx. This person will be designing, implementing and testing with CygNet SCADA. They will implement and support upstream SCADA systems, create DTF\u0027s within CygNet for multiple device types, develop template screens with data driven by facility attributes and meta-data. This person will troubleshoot communications within CygNet, support CygNet for the day to day operational changes from coworkers, implement and support CygNet FMS, and utilize the suite of CygNet utilities. Experience with CygNet for Production framework, data-model, and screens. This person must have a strong understanding of control theory as applied to process control systems and a general general understanding of the following: all engineering disciplines, industrial control and I/O hardware, and networking and communication infrastructure. They will also plan and execute factory and software acceptance testing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"CygNet SCADA Analyst","City":"Carthage","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years experience developing and supporting CygNet SCADA systemsExperience configuring and setting up remote devices to communicate with SCADA systemExperience Installing and configuring CygNet sites and configuring client connectivityExperience designing, implementing, and testing with CygNet SCADAProficient in Microsoft Office (MS PowerPoint, MS Excel, MS Word, MS Outlook)Experience with CygNet API scripting, .NET development and object-oriented programming and/or ability to read and understand scriptingMust be a detail-oriented, results-driven individual with a commitment to quality, accuracy and the ability to organize and prioritize workloads to meet deadlines.Strong analytical, problem solving, technical, and functional skills with the ability to multi-task and be willing to learn.Must be able to work collaboratively and cooperatively, take direction, work well in a team environment, and interact with all levels of management, engineering, systems, operations and field personnel.Bachelors degree in engineering from school of engineering and technology or technical institute or 5 years of relevant work experience.","Skills":"Experience with Allen Bradley PLCs","Industry":"System Administrator","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":120000.0000,"SalaryLow":110000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer in oil and gas is seeking a CygNet SCADA Analyst to join the team in Carthage, Tx. This person will be designing, implementing and testing with CygNet SCADA. They will implement and... support upstream SCADA systems, create DTF's within CygNet for multiple device types, develop template screens with data driven by facility attributes and meta-data. This person will troubleshoot communications within CygNet, support CygNet for the day to day operational changes from coworkers, implement and support CygNet FMS, and utilize the suite of CygNet utilities. Experience with CygNet for Production framework, data-model, and screens. This person must have a strong understanding of control theory as applied to process control systems and a general general understanding of the following: all engineering disciplines, industrial control and I/O hardware, and networking and communication infrastructure. They will also plan and execute factory and software acceptance testing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 11, 2025
Burbank, CA
|
Claims/Denials
|
Perm
|
$58k - $65k (estimate)
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Build strong working relationships with others within the company by demonstrating effective people skills and interpersonal savviness. Essential Job Functions:-Meet all key performance indicators established for this position in the areas of: efficiency, accuracy, quality, productivity, system adherence, customer satisfaction and attendance-Elevate and enhance the Health Funds reputation by providing World Class Customer Service-Answer incoming phone calls from customers and identify the type of assistance the customer needs (e.g. benefit and eligibility, billing and payment inquiries, authorizations for treatment and explanation of benefits (EOBs))-Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in real-time -Communicate and collaborate with customer to resolve issues, using clear, simple language to ensure understanding -Fulfill requests by clarifying desired information; forward requests and follow through on all customer commitments-Resolve problems by interpreting and clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; addressing unresolved problems-Review and research incoming healthcare claims by navigating multiple computer systems and platforms and verify the data/information necessary for processing (e.g. pricing, prior authorizations, and applicable benefits)-Go the extra mile to engage customers-Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g. claims processing policies and procedures, grievance procedures, federal mandates, CMS/Medicare guidelines, and benefit plan documents/certificates)-Train and coach new staff Analysis Function:-Analyzes existing business procedure documentation to identify content gaps or inconsistencies and prepares new or updated documentation, flowcharts, processes and procedures-Assesses business processes and identifies opportunities for improvement-Evaluates and prepares for expected changes in software applications or regulatory mandates across business processes and procedures-Conducts research and analysis of historical, current and future benefit trends, service improvements and impacts to fund-Identifies internal control weaknesses and makes recommendations for improvements-Maintains and develops a detailed library of policies and procedures including new or updated documentation, flowcharts, policies and procedures-Works with Team to conduct analysis focused on improving business process flow and customer issue resolutionWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Senior Participant Services Analyst","City":"Burbank","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Bachelors Degree in Healthcare, Math, Engineering or related field, or equivalent work experience-Minimum of four (4) years of claims processing -Minimum of four (4) years in heavy call center required-Learn various software applications and become self-sufficient in using the software in a user interface environment-Quickly learn and apply new tools, processes, and standards-Demonstrate adaptability and forward-thinking in the face of technological or organizational change-Strong analytical and interpersonal skills-Proficient with Microsoft products, including Word, Excel and Outlook-Excellent customer service and telephone skills-Individual must be reliable, dependable, and punctual-Ability to balance and prioritize multiple tasks -Ability to work in an environment with fluctuating workloads-Ability to effectively balance workload in a fast-paced work environment-Excellent verbal and written communication skills-Ability to solve problems systematically, using sound business judgment-Ability to make decisions with every call and handle escalated issues-Knowledge of medical terminology-Ability to research and verify claims payment, benefits, and eligibility issues-Strong knowledge of benefits plans, policies and procedures-Demonstrates organization and time management skills","Skills":"","Industry":"Claims/Denials","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65000.0000,"SalaryLow":58000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This role is customer facing and is considered a key customer service representative for the Health Fund. The Senior Participant Service Specialist/Analyst will process health insurance claims and... answers calls from the customer (participant, providers, physicians, hospitals etc.) Adhere to eligibility, claims and call policies and procedures while making sound claim/call decisions. Foster strong relationships through the resolution of customer incoming call requests. Serve our customers by determining requirements, answering inquiries, resolving problems, fulfilling requests and maintaining key performance measures. Build strong working relationships with others within the company by demonstrating effective people skills and interpersonal savviness. Essential Job Functions:-Meet all key performance indicators established for this position in the areas of: efficiency, accuracy, quality, productivity, system adherence, customer satisfaction and attendance-Elevate and enhance the Health Funds reputation by providing World Class Customer Service-Answer incoming phone calls from customers and identify the type of assistance the customer needs (e.g. benefit and eligibility, billing and payment inquiries, authorizations for treatment and explanation of benefits (EOBs))-Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in real-time -Communicate and collaborate with customer to resolve issues, using clear, simple language to ensure understanding -Fulfill requests by clarifying desired information; forward requests and follow through on all customer commitments-Resolve problems by interpreting and clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; addressing unresolved problems-Review and research incoming healthcare claims by navigating multiple computer systems and platforms and verify the data/information necessary for processing (e.g. pricing, prior authorizations, and applicable benefits)-Go the extra mile to engage customers-Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g. claims processing policies and procedures, grievance procedures, federal mandates, CMS/Medicare guidelines, and benefit plan documents/certificates)-Train and coach new staff Analysis Function:-Analyzes existing business procedure documentation to identify content gaps or inconsistencies and prepares new or updated documentation, flowcharts, processes and procedures-Assesses business processes and identifies opportunities for improvement-Evaluates and prepares for expected changes in software applications or regulatory mandates across business processes and procedures-Conducts research and analysis of historical, current and future benefit trends, service improvements and impacts to fund-Identifies internal control weaknesses and makes recommendations for improvements-Maintains and develops a detailed library of policies and procedures including new or updated documentation, flowcharts, policies and procedures-Works with Team to conduct analysis focused on improving business process flow and customer issue resolutionWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .