Job Search Results for help desk

A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for handling tickets, providing remote support, and helping... More end users to resolve issues related to account administration and hardware, software, system and network status. They will also be responsible for working closely with internal teams and documentation. The ideal candidate will be customer-oriented, able to work flexible hours based on a shift schedule and have an Interim Secret / Secret security clearance or ability to obtain a clearance. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An oil and gas client is looking for a help desk representative to join their team in Denver, CO. You will assist with 10-20 tickets a day ranging from password resets, access, troubleshooting... More connections, issues with iPads or iPhones out in the field, WebEx and Cisco phones as well as executive deskside support. We are looking for someone that has a strong technical aptitude working in an array of different environments, comfortable working deskside with internal clients, providing executive support and willingness to learn new technologies as the environment continues to evolve. Compensation:$65,000 to $75,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.Benefit packages for this role include: -PTO (vacation, sick time, holidays and personal time) -HSA or FSA contribution -Medical, dental and vision benefits -Voluntary insurance - life, AD&D, accident, long term care, critical illness, hospital indemnity, pet insurance, legal services -Employee assistance program -401k employer matching-Student loan repayment reimbursement -Paid parental leave -Wellness reimbursement -Subsidized parking and public transportation -financial well-being program -professional membership reimbursement-employee discount programsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the... More technical users of the company. They need to be willing to go on site 5 days per week.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX. The Help Desk Analyst will provide frontline IT support for all locations worldwide,... More handling both on-site hardware issues and remote ticket resolution during Central Time business hours. This role is ideal for a proactive individual who thrives in a fast-paced environment and can manage a mix of hands-on and remote troubleshooting. This position will be fully on-site with flexibility for one remote day per week. Key Responsibilities:Helpdesk Coverage- Resolve ~50 tickets weekly via FreshDesk- Triage and troubleshoot remote and on-site issuesOn-Site Support (40%):- Address physical hardware issues (printers, cabling, RF scanners)- Support new hire setups and termination ticketsRemote Support (60%):- Provide global IT assistance during CT business hours- Handle password resets, Wi-Fi issues, and Level II troubleshootingTechnical Tasks- Install and support Windows 11 desktops/laptops- Maintain PC workstations and printer hardware- Administer Microsoft 365, Active Directory, and Azure- Support SAP and other enterprise applicationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is looking for a Tier 1 Specialist to sit in Woodlawn, MD who will be responsible for supporting government customers locally and throughout the country. This individual will also be... More responsible for: Preparation of documentation, status reports, work plans, service ticketsAssist in development of Quotes and Rough Order of Magnitude?s (ROM?s)Maintain multiple tracker databases daily.Work with all other members of the Service Team to ensure all quotes are all inclusive of parts and applicable labor and Other Direct Cost?s (ODC).Coordination of service visits with subcontractors and technicians ? dispatching for field workCoordination with field technicians to ensure service is complete and all paperwork is received and ready to be submitted to customers.Interfacing with subcontractors, project managers, engineers, procurement personnel, contract administrators, and other staff on program planning and controls issues or requestsEstablishing and maintaining program records and database filesCoordinating program travel when necessaryMaintaining content in the program management information system and SharePointAssisting with program scheduling activitiesPerforming other administrative duties as assignedImplementing program administrative policies and proceduresCreating and tracking program Change Order Requests and Billable Service Requests or QuotesSalary ranges from $50-62,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a help desk/desktop support individual to assist in their technical software, hardware. and network problem resolution to all users at a local university. The pay range... More for this position is between $22-26/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking Helpdesk Technicians to provide support with troubleshooting and software upgradesWe are a company committed to creating diverse and inclusive environments where people can... More bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Light troubleshooting, password resets and linking accounts.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every... More day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Reason for OpeningBackfill for team member handling technical lead responsibilities. Role OverviewWe are looking for a mid-to-senior level Help Desk Specialist with strong customer-facing skills and... More technical expertise in Windows environments, Intune, and Autopilot. This role is 90% end-user support and 10% Intune administration. Key Responsibilities?Provide desktop support for Windows and Mac environments.?Manage Active Directory tasks (adding/removing users).?Support Intune and Autopilot configurations.?Troubleshoot VPN, video conferencing equipment, and basic networking issues.?Collaborate with vendors and internal IT teams.?Identify process gaps and recommend improvements.?Handle Tier 1 and Tier 2.?Mentor Junior Staff and provide process improvement feedback.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day-to-Day: AdventHealth is seeking candidates interested in transitioning into IT roles. Ideal applicants should have experience with Epic, which could include positions such as scheduler, front... More desk staff, or office coordinator.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less