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The Microsoft 365 engineer is responsible for the daily optimization, support, and administration of the Microsoft 365 services across the organization. This role ensures the effective delivery,... More performance, and security of the Microsoft 365 platform-including Exchange, SharePoint, Teams, OneDrive, Intune and Power Platform services. This person will need to be a Subject Matter Expert for the Microsoft 365 environment, and will assist with licensing, user lifecycle management and M365 related projects and support strategic IT initiatives. Other responsibilities include: Deploy, configure, and manage Microsoft Intune for Windows, iOS and Android to ensure proper configuration, policy enforcement and seamless device managementLeverage Azure AD to manage user identities, dynamic groups, authentication and access control, ensuring secure device and application accessSupport the implementation and deployment of Microsoft Copilot, ensuring alignment with organizational standards, governance policies, and best practicesConfigure and manage Azure AD conditional access polices in conjunction with Intune to enforce security compliance across all devicesManage application deployment, licensing and updates through Intune for all North American usersAssist with onboarding and offboarding users by enrolling new devices and removing old devices from Intune and Azure ADOversee SharePoint site architecture, permissions, document libraries, workflows, and integration with TeamsSupport the management and rollout of Microsoft Fabric components (e.g Power BI, Data Factory) in alignment with data and analytics teamsPromote adoption and best practices in Microsoft Teams, OneDrive, and shared platformsCreate and maintain automation script for provisioning and managing Azure resources using PowerShell and ARM templatesSupport data retention and data recovery using tools such as Microsoft PurviewMaintain system documentation and participate in change management processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a skilled and motivated Computer Hardware Architect to support the design, implementation, and sustainment of secure command and control (C2) solutions in classified... More environments. This role is critical to delivering reliable, mission-ready hardware systems for both fixed secure facilities and field/remote deployments. The ideal candidate will work closely with government stakeholders and cross-functional technical teams, providing hands-on architectural expertise across the full system lifecycle while operating primarily onsite in secure facilities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior EDI Engineer for a large client of ours in Cleveland, OH. In this role you will work closely with leadership, Business Owners, Trading Partners, and fellow IT... More (Information Technology) members to administer and monitor EDI activities. You will oversee the day-to-day activities to ensure our organization capitalizes on the benefits of a stable EDI ecosystem. Knowledge of Gentran: Server for Windows, ANSI x12 Standards, MuleSoft Anypoint Partner Manager, FTP, SFTP. Confluence, Jira, SAP IDOCs and Oracle Database knowledge a plus. Continuously demonstrate a proactive approach to monitoring, maintaining support, resolving problems, conducting analysis, producing analytics, and documentation of our EDI processes.System support: * Must have working experience on EDI to support third-party vendor integrations. * Execute server restart and verify Gentran is operating within optimal parameters. * Collaborate with Windows Admins to support software installation and updates. * Coordinate testing across the EDI pre-prod ecosystem: Gentran, MuleSoft, SAP, Oracle. * Maintain Disaster Recovery protocols, compliance, and testing support. * Conversant in the following X12 Specification: 810, 812, 850, 832, 855, 865, 996, 997. * Responsible for onboarding new trading partners, VANs, 3PLs with precise requirements.Analyst: * Research failed inbound and outbound documents. If necessary, work with Trading Partners and application support to resolve source document issues. * Monitor Process Control for long running jobs. * Monitor Mailbox communications for any failed connections. * Monitor Alerts generated by EDI applications: Gentran, CIF, MuleSoft, SAP * Manage ServiceNow and Jira queues to determine prioritization of daily work tasks. * Conduct Incident management -- Prioritize incidents; Conduct analysis to determine the source of the issue; and Resolve Incidents. * Conduct Request research -- Elicit requirements, assess business needs, Prioritize, and establish commitment timeline. * Create and maintain technical documentation.Development: * Execute EDI strategy to promote partnerships with all applicable business functions in the organization through EDI. * Participate in developing solutions according to established requirements, technical plans, standards, policies, procedures, system architecture specifications, and best practices. * Must be conversant with all phases of the Software Development Life Cycle (SDLC). * Strong ability to create technical diagrams, workflows, UML process flows. * Ability to create technical standards, methodologies, and processes for successfully building first class external client integration (B2B) environment. * Experience Architect, design, development, test, and implement applications. * Responsible for ownership and completion the assigned projects within specified timelinesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Head of ProductLocation: RemoteSalary: $175K?$200KPerformance Bonus: $25K?$50KEquity: 0.75%?1% ($450K - $600K Equity Value) vested over 4 yearsReports to: COOExecutive Partnership: Works closely with... More CEO, COO, and CTO to ensure alignment on product strategy and roadmap decisions. Tie is a fast-growing startup at the forefront of identity resolution and data enrichment. We?re early-stage with strong momentum and a growing product suite (Identification, Warming, Enrichment, Scoring). This is a high-ownership role for a product leader who can set direction, ship quickly with Engineering, and drive measurable customer and revenue outcomes.We?re looking for a Head of Product to own product strategy and execution across the suite, including Design and Packaging (not Pricing). You?ll operate as a player-coach and serve as the C-Suites product partner?turning market/customer signals into strategy, roadmap decisions, and launches that land.________________________________________What You?ll DoProduct Strategy, Roadmap, and Outcomes ?Partner with C-Suite to define product vision, strategic bets, and product narratives; translate them into a prioritized roadmap across the Tie suite.?Align quarterly priorities with CEO/COO/CTO, making tradeoffs explicit (impact, effort, risk, dependencies).?Define and track success metrics for initiatives (activation, adoption, retention, expansion, revenue impact, and product quality metrics such as match/coverage/accuracy where relevant).Customer Discovery and Market Learning?Run ongoing customer discovery (weekly customer calls, deal reviews, churn/retention reviews, win/loss inputs) and regularly synthesize insights for the exec team.?Use competitive/industry research to validate opportunities and inform strategic decisions.Execution and Cross-Functional Leadership?Partner with Engineering and the CTO to scope, ship, and iterate quickly while protecting reliability and technical foundations.?Drive end-to-end execution: problem definition ? specs ? build ? launch ? measurement ? iteration.?Align Engineering, Delivery, Marketing, Sales, and Customer Success to ensure launches land and drive adoption.Design + Packaging Ownership?Own Product Design (UX/UI) to improve clarity, usability, and time-to-value across the suite.?Own packaging across product lines (tiers, entitlements, bundles, inclusion rules), ensuring it?s simple to sell and easy for customers to understand; partner with the CEO on positioning and go-to-market alignment.?Coordinate pricing inputs and constraints with executive leadership (pricing owned outside Product).Product Org Leadership (Player-Coach)?Lead and mentor the Product function, starting with one Product Manager and design resources as applicable.?Establish a lightweight operating cadence (planning, prioritization, launch reviews, post-launch learning loops).?Hire and scale Product/Design as the company grows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... More users. This analyst will sit onsite in the Los Angeles CA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 8-5pmCompensation: $30-37/hr. Exact compensation may vary based on several factors, including skills, experience, and education.The shift is 8-5pmWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are... More creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all/some of the below tasks, which is dependent on the project scope and role assigned:Application Review ?Sending out invoices to customers?Processing applications: reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate. ?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. ?Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward?Help develop documentation such as job aides, process flow charts, etc. Engineering Review?Work with Distribution Planning to determine how solar installations affect the client?s network, including follow-ups with installers based on the feedback provided by the Distribution Engineers ?Use mapping and reporting tools to determine if the Transformer is sufficient to support the solar capacity being installed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Meter/Variance Review?Work with Metering Engineers, including follow-ups with installers based on the feedback provided by the Engineers?Reviews solar installation plans and check the interconnection method shown by the technical diagrams?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc. Field Metering Review?Facilitate coordination of onsite inspections and meter related work such as change outs and meter installation between installer and internal contacts?Submit request for the Field Verification?Communication with internal partners regarding onsite inspection findings to update the customer record in SAP and provide follow-ups to installer as needed?Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring a Sr Google workspace engineer to support a large government customer. This person will be responsible for:Infrastructure Management: Plan, deploy, configure, new... More environments and maintain GCP services (Compute Engine, GKE, Cloud Storage, VPC, etc.).Security and Compliance: Implement security protocols, manage firewalls, monitor for threats, and ensure data protection.User & Access Management: Create/manage user accounts, groups, permissions, and access policies (IAM).Performance Optimization: Monitor system performance, analyze usage, and optimize resource allocation for cost and efficiency.Automation and Scripting: Develop scripts (e.g., Python, PowerShell) to automate routine tasks and manage cloud functions.Troubleshooting and Support: Diagnose and resolve platform issues, respond to alerts, and provide technical support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of Insight Globals largest financial institution clients is looking to hire two Team Leads to support voluntary corporate actions team, specifically within Latin America, Canada, and their DTC... More group. This candidate will fall under the Alternative Investment Services organization reporting to the VP of the Portfolio Services team. The main responsibility and requirement for this candidate is to manage/be responsible for the voluntary corporate actions workflow. Focus points within voluntary will be response and instruction, payments, and post payment responses. They will take client responses and ensure that they make it to market accurate and one time to meet all outlined deadlines while also supporting all team analysts. This team typically deals with 20-30 events per day utilizing DTC and SWIFT to process any actions. Manages all initiatives of the team and aligns team resources accordingly to complete client requests. Serves as first line supervisor for assignment of tasks and resolution of issues. Supports and completes client inquiries and requests. Resolves complex, escalated issues from subordinate staff. Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a teamWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Leads the organizational budget process while serving as a primary business analyst.Schedules, organizes and implements the annual budget processDevelop the budget assumptions and projections using... More historical trends, market data and strategic initiative.Aggregates and validates departmental budget inputs.Provides analysis of organizations income, expenditures and capital asset values.Facilitates recommendations concerning methods of reducing operating costs and increase income.Collaborates with Controller in preparation, analysis and presentation of financial reports and statistics to the Governing Board and administration.Manages the duties related to the bonding programs.Provides essential management functions to assure effective day-to-day operations.Budgets within parameters.Monitors and adjusts staffing and workload as appropriate.Conducts interviews, hires, and terminates staff.Monitors staff and department to ensure compliance with policies and procedures, regulatory and accreditation agencies.Coaches team members and leads the team toward improvement.Assures development and maintenance of appropriate policies and procedures as it relates to area of responsibility.Performance appraisal process is completed per policy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A premier employer in the oil and gas industry is seeking a Compensation Analyst to join the team. This person will be responsible for supporting the management, implementation, and administration of... More the company's compensation and total reward programs, ensuring the programs are competitive to market and support the companys compensation goals. On a day to day basis this person will support the Senior Compensation Analyst and the Total Rewards Manager in the design, analysis, and administration of the company's compensation programs. They will manage the daily administration of compensation programs, ensuring accurate results and timely delivery. They will assist in conducting job evaluations, benchmarking data, and making salary recommendations, as well as assist in benchmarking current pay practices and modeling of potential changes to total rewards programs. This person will participate in market-based compensation survey submissions and assist in in analyzing market to assess trends and industry-specific variables, and work with salary survey system to load and validate the results. They will administer the companys compensation programs, including base pay, annual salary increases, and quarterly and annual bonus incentives. Additionally they will work with HRIS and IT staff to ensure that HRIS software systems meets compensation needs, and that systems are maintained to reflect changes to salary structures, bonus programs, etc. They will consult with HRIS team to design management reports, assist HRIS on system maintenance and improvements for the Compensation module within Workday, and provide guidance on compensation matters to Management and HR business partners. This person will support Total Rewards initiatives and assist with various ad hoc projects and requests and be responsible for administrating the different HR and Compensation system platforms, such as PayFactors, Workday Compensation, Fidelity, etc. Lastly, its important this person continuously reviews and provides improvements to current processes within Compensation and HR. This position is onsite M-Th 7:30am-5:30pm, Fridays are work from home half days.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less