Job Search Results for legal
Mar 22, 2024
Minneapolis, MN
|
Managerial / Professional
|
Perm
|
$80k - $85k (estimate)
{"JobID":347049,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-93.2475454545455,"Longitude":44.9738181818182,"Distance":null},"State":"Minnesota","Zip":"55419","ReferenceID":"DGO-692342","PostedDate":"\/Date(1711124168000)\/","Description":"The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple locations and performing all actions necessary to manage a district, including: hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each bakery in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements. Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"District Manager","City":"Minneapolis","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Must have a minimum of 5 years\u0027 experience as a general manager, multi-unit, or district manager within the food service, hospitality, or retail industry-Must show demonstrated success leading, coaching, and developing employees-Must be able to travel 50% of the time-Must be familiar with federal and state employment, safety, and food regulations-Must be able to work varied hours/days as business dictates including early hours as early as 3am and weekends up to 50 hours per week on a regular basis-Must possess or acquire, a ServSafe Certification prior to completion of leadership training and any local requirements such as choke saver, allergen training, county certificate, food handlers\u0027 card, etc.-Experience supervising multiple units","Skills":"bakery management","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple locations and performing all actions necessary to manage a district, including:... hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each bakery in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements. Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 29, 2025
Redford, MI
|
Social Worker
|
Perm
|
$60k - $72k (estimate)
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The Bilingual Clinician provides therapeutic services to children and adolescents. This role involves conducting mental health assessments, screening for trauma and trafficking concerns, and... delivering crisis intervention and support. The clinician collaborates with families, sponsors, and program staff to develop and implement treatment plans that promote healing and adjustment to life in the U.S.Key responsibilities include: - Provide weekly individual therapy weekly.- Collaborate with youth and families/sponsors to set short-term goals and complete service plans and assessments within required timeframes.- Design and implement clinical interventions to support youth adjustment and address trauma related to migration or life in their home country.- Conduct screenings and assessments for mental health, developmental, medical, and trauma-related concerns, including trafficking and gang involvement.- Deliver crisis intervention and ensure youth receive appropriate support and referrals.- Maintain accurate and timely documentation in compliance with agency, state, and federal standards.- Participate in case reviews and planning meetings, presenting clear and concise client updates.- Coordinate with internal staff and external resources to meet client needs and track progress toward treatment goals.- Serve as on-call therapist as needed.- Stay informed on policies and procedures related to the care of Unaccompanied Children, including legal and regulatory guidelines.- Utilize electronic health record systems (Cx360) and maintain certification as a system user.- Perform other duties as assigned by the Director of Unaccompanied Children ServicesPay Range from $60,000-$67,000 with a $1,500 sign on bonus.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 27, 2025
Los Angeles, CA
|
Accounting / Finance
|
Perm
|
$100k - $134k (estimate)
{"JobID":438396,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.26,"Longitude":34.03,"Distance":null},"State":"California","Zip":"90015","ReferenceID":"LAX-07ea3933-a43a-4f69-8c58-40279ef9cb49","PostedDate":"\/Date(1756331663000)\/","Description":"The Manager, Indirect Tax Compliance is responsible for managing the timely and accurate filing of sales and use tax, property tax, gross receipts tax, and other applicable indirect taxes across multiple jurisdictions. Additionally, this role will manage U.S. withholding tax compliance for foreign artists and provide support in preparing data and reports for owner and partnership tax returns.Essential Functions? Manage the company?s compliance with U.S. withholding tax obligations related to foreign artists, including treaty analysis, proper documentation (W-8 series), and timely filing of Forms 1042 and 1042-S.? Manage the full indirect tax compliance cycle, including preparation, review, and timely filing of sales \u0026 use tax, property tax, and other indirect tax returns.? Oversee tax data gathering and reconciliation from JD Edwards and other Company software to ensure accuracy and audit readiness.? Support the tax team and external advisors in preparing financial and transactional data required for U.S. partnership tax returns and tax returns for the Company?s owner.? Manage the company?s compliance with 1099 reporting.? Lead or support indirect and withholding tax process automation and technology upgrades.? Train and mentor junior staff or analysts involved in tax compliance.? Monitor tax legislation and regulatory changes, assessing their potential impact on the company?s operations.? Partner with internal teams (Accounting, Legal, Finance, Operations) and external tax advisors to ensure coordinated tax compliance.? Respond to state and local tax audits and inquiries.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Tax Manager","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? BA/BS Degree (4-year)? 4-6 years Related work experience preferably within a large corporate tax department or public accounting firm.? Proficiency with tax compliance software? Advanced Excel Skills? Strong working knowledge of Generally Accepted Accounting Principles? Ability to work in a deadline-driven environment? Detailed oriented with a focus on accuracy at all times, even when working under pressure to make deadlines? Strong business acumen and exhibits a professional demeanor? Strong analytical and problem-solving skills, as well as project management skills? Ability to work independently and complete duties and projects with little direct supervision? Excellent written and verbal skills with the ability to communicate to finance and operational upper management? Proficient knowledge of accounting software systemsCertified Public Accountant (CPA)","Skills":"Coming from Sports/ Music/ or Live entertainment background. Most importantly that they have understand foreign tax forms for artist.","Industry":"Accounting / Finance","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":133590.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Manager, Indirect Tax Compliance is responsible for managing the timely and accurate filing of sales and use tax, property tax, gross receipts tax, and other applicable indirect taxes across... multiple jurisdictions. Additionally, this role will manage U.S. withholding tax compliance for foreign artists and provide support in preparing data and reports for owner and partnership tax returns.Essential Functions? Manage the company?s compliance with U.S. withholding tax obligations related to foreign artists, including treaty analysis, proper documentation (W-8 series), and timely filing of Forms 1042 and 1042-S.? Manage the full indirect tax compliance cycle, including preparation, review, and timely filing of sales & use tax, property tax, and other indirect tax returns.? Oversee tax data gathering and reconciliation from JD Edwards and other Company software to ensure accuracy and audit readiness.? Support the tax team and external advisors in preparing financial and transactional data required for U.S. partnership tax returns and tax returns for the Company?s owner.? Manage the company?s compliance with 1099 reporting.? Lead or support indirect and withholding tax process automation and technology upgrades.? Train and mentor junior staff or analysts involved in tax compliance.? Monitor tax legislation and regulatory changes, assessing their potential impact on the company?s operations.? Partner with internal teams (Accounting, Legal, Finance, Operations) and external tax advisors to ensure coordinated tax compliance.? Respond to state and local tax audits and inquiries.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 05, 2025
Nottingham, MD
|
Claims/Denials
|
Contract-to-perm
|
$20 - $25 (hourly estimate)
{"JobID":441157,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-76.48,"Longitude":39.38,"Distance":null},"State":"Maryland","Zip":"21236","ReferenceID":"HSE-1df8f98e-d305-4f76-99c9-6a88d057e6ba","PostedDate":"\/Date(1757090471000)\/","Description":"Day to Day: Insight Global is looking for a Denial Coordinator to support a large hospital system in the Maryland/DC area. This person will be overseeing and managing the insurance denial and appeals process to minimize financial risk and improve reimbursement outcomes.Primary Responsibilities:?Coordinate and monitor denial management and appeal processes, leveraging clinical, business, and regulatory acumen to reduce financial exposure.?Evaluate all external denials related to medical necessity and assess the feasibility of submitting appeals. ?Draft medical summaries of denied cases for review by hospital leadership and for escalation to legal or regulatory bodies (e.g., Maryland Insurance Administration) when necessary.?Identify root causes and trends in denials and create strategies to prevent future occurrences and enhance care delivery efficiency.?Maintain tracking records for both concurrent and retrospective denial activity in collaboration with case management and patient financial services teams.?Provide data and case reporting to leadership and relevant committees (e.g., Operations Review Committee)?Work closely with physicians, utilization review RNs, case managers, revenue cycle staff, and payers during the appeals process?Serve as a resource for staff, educating teams on denials and utilization review best practices; support orientation for new staff.?Participate in departmental and community meetings or committees as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Denial Coordinator","City":"Nottingham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?High school diploma or equivalent ?3+ years? experience working in denials (following up on appeals, making adjustments, etc.) ?Experience with prior authorization and insurance follow-up ?Experience with writing appeal lettersoNot just filling out form letters, someone who can put a case together ?Experience utilizing payor portals (EVS, Availity, etc.) ?Tech Savvy (Excel, Teams, etc.) ?Detail-oriented ?Comfortable training virtually","Skills":"?Hospital billing experience ?Experience with systems: Med-Connect for medical records, RCI (repository where denials go), Envision (SMS), Epic?Experience with MD reimbursements","Industry":"Claims/Denials","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Day to Day: Insight Global is looking for a Denial Coordinator to support a large hospital system in the Maryland/DC area. This person will be overseeing and managing the insurance denial and appeals... process to minimize financial risk and improve reimbursement outcomes.Primary Responsibilities:?Coordinate and monitor denial management and appeal processes, leveraging clinical, business, and regulatory acumen to reduce financial exposure.?Evaluate all external denials related to medical necessity and assess the feasibility of submitting appeals. ?Draft medical summaries of denied cases for review by hospital leadership and for escalation to legal or regulatory bodies (e.g., Maryland Insurance Administration) when necessary.?Identify root causes and trends in denials and create strategies to prevent future occurrences and enhance care delivery efficiency.?Maintain tracking records for both concurrent and retrospective denial activity in collaboration with case management and patient financial services teams.?Provide data and case reporting to leadership and relevant committees (e.g., Operations Review Committee)?Work closely with physicians, utilization review RNs, case managers, revenue cycle staff, and payers during the appeals process?Serve as a resource for staff, educating teams on denials and utilization review best practices; support orientation for new staff.?Participate in departmental and community meetings or committees as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 08, 2025
Columbus, OH
|
Project Manager
|
Perm
|
$135k - $140k (estimate)
{"JobID":433856,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-82.98,"Longitude":39.98,"Distance":null},"State":"Ohio","Zip":"43235","ReferenceID":"COL-f4c26ced-b10c-41eb-8105-896cdfef0f8f","PostedDate":"\/Date(1754682834000)\/","Description":"The Payroll Projects and Systems Manager will collaborate cross-functionally in leading process improvement projects, system implementations and integrations. This role will be accountable for the teams delivery of technology solutions to streamline processes in support of new regulations and compliance procedures.What you will doOversees systems aspects for payroll and timekeeping ? including process re-imagination, acquisitions, systems enablement and implementation and systems integrations, while ensuring compliance with federal, state, and local legislation.Partners with the Payroll team to access business requirements (define scope, create estimates, produce program documentation needed for funding approvals) and translate business needs into systems needs, architectural requirements and implementation/execution plans. Prioritizes competing payroll technology projects, partnering with Payroll Director and team to create roadmap for technology implementationManages relationships with HRIS, Legal, PLD, Finance, Field, and other stakeholders to ensure integrations from Workday into the Kronos and Payroll system are resulting in a high standard of data integrity to ensure compliant accurate payrolls.Lead the execution and delivery of technology solutions and projects from start to finish, including requirements definition, process mapping, project creation, testing planning and execution, integration requirements, data migration requirements and cutover activities to successfully launch the project or product- for ADP Vantage and Kronos Timekeeping. Provide high quality customer service and communicate project/program status (timelines, progress, and challenges) to technology, systems and business stakeholders regularlyLead, coach and develop team of direct reports, fostering a culture of excellence, collaboration and continuous improvement.Effectively use planning tools such as Jira to develop documents and to provide a clear vision for scope, use cases, workflows, wireframes, product requirements, acceptance criteria, and other materials as needed to support technical design, development, and QA activities while implementing new technology, i.e. ServiceNow and RFP results for new payroll and timekeeping technology.Provide domain thought leadership in the Payroll and Timekeeping technology landscape, by challenging current thinking and providing practical and innovative systems solutions to solve frictions in end to end payroll and timekeeping processes.Supports the Payroll function with creative solutions and new applications that promote efficiency, effectiveness and new thinking in payroll and timekeeping support.Performs other duties as assignedComplies with all policies and standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Manager, Payroll Systems \u0026 Projects","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:5+ years of project management experience Ability to plan, execute, and oversee projects from inception to completion, ensuring timely delivery and adherence to quality standards.Extensive background within Payroll/ HRIS SystemsConfiguration and programming experience, new customer onboarding, - must be able to understand technical projects2+ years of People leadership experienceThis role will be leading a team of 3 peopleUnderstanding and keeping up to date with all things Multistate payroll","Skills":"Pluses: PMP or other Project oriented certificationsPrior retail or large scale operation experienceDocumented progression/growth of responsibilities in prior roles","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":135000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The Payroll Projects and Systems Manager will collaborate cross-functionally in leading process improvement projects, system implementations and integrations. This role will be accountable for the... teams delivery of technology solutions to streamline processes in support of new regulations and compliance procedures.What you will doOversees systems aspects for payroll and timekeeping ? including process re-imagination, acquisitions, systems enablement and implementation and systems integrations, while ensuring compliance with federal, state, and local legislation.Partners with the Payroll team to access business requirements (define scope, create estimates, produce program documentation needed for funding approvals) and translate business needs into systems needs, architectural requirements and implementation/execution plans. Prioritizes competing payroll technology projects, partnering with Payroll Director and team to create roadmap for technology implementationManages relationships with HRIS, Legal, PLD, Finance, Field, and other stakeholders to ensure integrations from Workday into the Kronos and Payroll system are resulting in a high standard of data integrity to ensure compliant accurate payrolls.Lead the execution and delivery of technology solutions and projects from start to finish, including requirements definition, process mapping, project creation, testing planning and execution, integration requirements, data migration requirements and cutover activities to successfully launch the project or product- for ADP Vantage and Kronos Timekeeping. Provide high quality customer service and communicate project/program status (timelines, progress, and challenges) to technology, systems and business stakeholders regularlyLead, coach and develop team of direct reports, fostering a culture of excellence, collaboration and continuous improvement.Effectively use planning tools such as Jira to develop documents and to provide a clear vision for scope, use cases, workflows, wireframes, product requirements, acceptance criteria, and other materials as needed to support technical design, development, and QA activities while implementing new technology, i.e. ServiceNow and RFP results for new payroll and timekeeping technology.Provide domain thought leadership in the Payroll and Timekeeping technology landscape, by challenging current thinking and providing practical and innovative systems solutions to solve frictions in end to end payroll and timekeeping processes.Supports the Payroll function with creative solutions and new applications that promote efficiency, effectiveness and new thinking in payroll and timekeeping support.Performs other duties as assignedComplies with all policies and standardsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 05, 2025
Kansas City, MO
|
Desktop Support
|
Perm
|
$180k - $250k (estimate)
{"JobID":441120,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-94.58,"Longitude":39.09,"Distance":null},"State":"Missouri","Zip":"64112","ReferenceID":"DC0-7af549ab-8db7-45e4-a2ee-9d26085975b8","PostedDate":"\/Date(1757087939000)\/","Description":"seeks a Director of User Experience in IT to lead the firm?s end-user service delivery strategy and champion the attorney technology experience across all offices. This leader is the visible face of technology to attorneys and firm leadership, an ardent advocate for a seamless modernized experience, and a direct trusted partner to the CIO contributing to overall IT strategy and its alignment to firm goals.Targeting $180-250K salaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"User Support Director","City":"Kansas City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Service Delivery Strategy \u0026 Governance?Own the firmwide end-user service delivery strategy, aligned to CIO vision and business priorities.?Maintain accountability for SLAs, KPIs, and overall satisfaction scores.?Serve as a key member of the Change Advisory Board (CAB), ensuring attorney/user impact is central to all technology decisions.?Drive continuous improvement in service delivery processes across the firm.Support Oversight \u0026 Escalations?Oversee Tier 1\u00262 IT support functions, including helpdesk, local support, and video conferencing.?Manage helpdesk operations: ticket intake, triage, metrics, and first-contact resolution.?Tier 2 escalation handling: troubleshooting, coordination w/ engineering, and resolution tracking.?Direct mobility support, including Zoom, mobile devices and vendor management.?Oversee video conferencing and collaboration platforms (Zoom and AV systems).?Ensure consistent, high-quality local technology support coverage in all offices.?Own escalation management across all tiers to guarantee timely, effective resolution.Attorney Relationship \u0026 Advocacy?Serve as the relationship manager for attorneys, with direct accountability for their satisfaction.?Ardent advocate for attorney reception and impact in IT projects, changes and strategic initiatives.?Partner with practice leaders to minimize disruption to legal work.Communications \u0026 Change Management?Own the IT communications strategy, ensuring clear and timely messaging to attorneys and staff.?Lead executive-level communications for service changes, outages, and major initiatives.?Develop and deliver change communications plans, training, and end-user readiness activities.?Provide crisis communications leadership during significant service incidents.?Ensure attorney and staff adoption of new tools through proactive communication initiatives.Metrics \u0026 Reporting?Monitor and report SLA compliance, service performance, and escalation trends.?Track and improve customer satisfaction and Net Promoter Score (NPS).?Deliver operational dashboards and analytics for CIO and executive review.?Provide regular CIO updates on service delivery health, risks, and improvements.Vendor \u0026 Tool Management?Oversee vendor relationships, contracts, escalations, and billing reconciliation.?Lead evaluation, negotiation, and onboarding of new service delivery technologies.?Manage ITSM platforms, with Freshservice expertise strongly preferred.?Leverage Nexthink for real-time digital experience monitoring and to improve user satisfaction.?Oversee other support tools as part of the service delivery ecosystem.Team Leadership \u0026 Development?Supervise managers/leads across helpdesk and local support teams.?Drive recruiting, training, performance reviews, and succession planning.?Build and sustain a high-EQ, collaborative, service-oriented culture across distributed teams.?Support professional development and certification attainment (ITIL, AV, mobility, etc.).?5+ years of IT leadership in law firms or professional services organizations.?Demonstrated success leading Tier 1 and Tier 2 service delivery at scale.?Proven track record of attorney, executive, and client relationship management.?Strong, assertive leadership style with high EQ and exceptional communication skills.?Hands-on experience with IT service delivery governance, CAB participation, and SLAs.?Expertise with Microsoft Office, document management systems, and collaboration platforms.","Skills":"?10+ years of IT leadership in an Am Law 100 legal services environment.?ITIL certification or equivalent service management qualifications.?Expertise in FreshService IT Service Management platform.?Direct experience with Nexthink or other Digital Employee Experience solutions.","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":250000.0000,"SalaryLow":180000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
seeks a Director of User Experience in IT to lead the firm?s end-user service delivery strategy and champion the attorney technology experience across all offices. This leader is the visible face of... technology to attorneys and firm leadership, an ardent advocate for a seamless modernized experience, and a direct trusted partner to the CIO contributing to overall IT strategy and its alignment to firm goals.Targeting $180-250K salaryWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 25, 2025
New York, NY
|
Help Desk
|
Contract
|
$16 - $20 (hourly estimate)
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We want the end users to have a local onsite technician that they know. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The shift will be during normal business hours during day 8 or 9am -5PM.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew.Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneouslyCompensation: ?20.96/hour - ?28.45/hour. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier 2 Service Desk Analyst (INTL onsite London)","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support (1-2+ years)- onsite support experience and experience supporting c-level/executives- Proven expertise with positive customer service skills and communication skills- onsite technical support experience as well as remote support- Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco Unified Contact Center, Genesys, NICE InContact, Five9- Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk- Demonstrated support of enterprise environments, including:Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripheralsSupport of Microsoft Windows 10 Operating SystemSupport of MS O365 provisioned accountsSupport of mobile devices such as iphone, android, iPads, Surface Devices, etc.Password Reset, Account Unlock, etc.Support of MacBook devices and MacOSSupport of collaboration platforms and environments such as Zoom, Slack, MS Teams, etc.Use of remote-support technologies such as Bomgar, TeamViewer, BeyondTrust., etc.","Skills":"- Prior experience working within a firm environment including Accounting, Consulting or Legal organizations is a strong plus- ServiceNow experience- Legal applications (iManage, InTapp, Box, etc)- Experience supporting MacOS 10-11; MacBook Air and MacBook Pro- Technical certifications","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk. The Service Desk supports roughly 3000+ end... users. This analyst will sit onsite in the London office 5 days a week. This role will primarily focus on 1st and 2nd level support. Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management. The shift will be during normal business hours during day 8 or 9am -5PM.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew.Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneouslyCompensation: ?20.96/hour - ?28.45/hour. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Aug 27, 2025
New York, NY
|
Managerial / Professional
|
Perm
|
$65k - $85k (estimate)
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Insight Global is seeking a Litigation Paralegal to join a top international litigation firm. The paralegal will be joining the firm?s NYC office and will work alongside attorneys during all phases... of the litigation process - from the initiation of a case to the discovery period through trial and post-trial findings and appeals. The paralegal will work with various partners at the firm and mentor junior paralegals. Responsibilities:?Organize documents and coordinate document productions.?Conduct research regarding potential new cases and entities, create and maintain internal case databases, and run searches in both internal and external databases. ?Assist in case preparation, as well as prepare and attend depositions and trials. ?Handle court filings and motion practice. ?Act as a liaison among different firm departments and outside agencies.This is a full-time position, onsite 3 days a week onsite in New York, NY.Compensation:$65,000 to $85,000 per year annual salary. This role is eligible for a discretionary bonus based on performance. Exact compensation may vary based on several factors, including skills, experience, geographic location, education, and consideration of internal equity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 29, 2025
Irving, TX
|
Managerial / Professional
|
Perm
|
$100k - $140k (estimate)
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Other responsibilities include:?Lead and manage core IT Service Management (ITSM) processes including Incident, Request, Change, and Problem Management to ensure consistent, reliable IT service delivery.?Establish, monitor, and enforce Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Key Performance Indicators (KPIs) to maintain high service quality and performance standards.?Act as the primary escalation point for service-related issues, driving timely resolution, root cause analysis, and long-term corrective actions.?Collaborate closely with the IT Manager to ensure seamless integration of service delivery with infrastructure operations and technology deployments.?Coordinate onboarding, support processes, and change management activities across infrastructure and platform services to ensure smooth transitions and minimal disruption.?Contribute to project planning and technical design sessions, providing insights into operational impacts, service risks, and support requirements.?Partner with procurement, finance, and legal teams to support vendor selection, contract negotiations, renewals, and performance reviews.?Analyze service data, metrics, and user feedback to identify trends, drive service improvements, and implement proactive corrective measures.?Promote and champion ITIL best practices across IT teams to enhance service consistency, efficiency, and customer satisfaction.?Manage communication and stakeholder updates during incidents, maintenance events, and service outages, ensuring transparency and timely information flow.?Serve as a strategic liaison between IT and business units, translating service requirements into actionable initiatives that support organizational goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Delivery Manager","City":"Irving","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Experience managing an MSP relationship within enterprise environments, preferably an offshore MSP ?5+ years of experience in IT service management or IT operations, with at least 2 years in a service delivery or vendor management role. ?Understanding of contracts from a technical perspective: SLAs, KPIs, SOWs, etc.?Strong Knowledge of ITIL processes and ITSM tools. ?Familiarity with cloud service delivery (e.g. AWS, Microsoft 365). ?Excellent communication, analytical, and stakeholder management skills.","Skills":"?ITIL v4 Foundation or higher certification","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":100000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
The IT Service Delivery Manager will oversee the delivery of IT services and ensure high-quality support across the organization. This person will be responsible for managing the relationship between... the client and the MSP, including understanding the relationship from a contractual standpoint, holding the MSP accountable, ensuring SLAs are met, and acting as the key liaison between IT and business units. The ideal candidate has a strong background in IT service management (ITSM), team leadership, and customer-focused service delivery in a fast-paced environment. They must be able to hold MSP's accountable to the contract and ensure they are hitting KPIs. Other responsibilities include:?Lead and manage core IT Service Management (ITSM) processes including Incident, Request, Change, and Problem Management to ensure consistent, reliable IT service delivery.?Establish, monitor, and enforce Service Level Agreements (SLAs), Operational Level Agreements (OLAs), and Key Performance Indicators (KPIs) to maintain high service quality and performance standards.?Act as the primary escalation point for service-related issues, driving timely resolution, root cause analysis, and long-term corrective actions.?Collaborate closely with the IT Manager to ensure seamless integration of service delivery with infrastructure operations and technology deployments.?Coordinate onboarding, support processes, and change management activities across infrastructure and platform services to ensure smooth transitions and minimal disruption.?Contribute to project planning and technical design sessions, providing insights into operational impacts, service risks, and support requirements.?Partner with procurement, finance, and legal teams to support vendor selection, contract negotiations, renewals, and performance reviews.?Analyze service data, metrics, and user feedback to identify trends, drive service improvements, and implement proactive corrective measures.?Promote and champion ITIL best practices across IT teams to enhance service consistency, efficiency, and customer satisfaction.?Manage communication and stakeholder updates during incidents, maintenance events, and service outages, ensuring transparency and timely information flow.?Serve as a strategic liaison between IT and business units, translating service requirements into actionable initiatives that support organizational goals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Aug 21, 2025
New York, NY
|
Software Engineering
|
Perm
|
$70k - $148k (estimate)
{"JobID":435827,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-73.99,"Longitude":40.71,"Distance":null},"State":"New York","Zip":"10020","ReferenceID":"NYC-d393e689-9697-427c-8418-266eb752b853","PostedDate":"\/Date(1755752465000)\/","Description":"As part of our Technology Applications Development team, you will play a pivotal role in designing, developing, and maintaining applications with Microsoft?s AI toolset, including Copilot Studio, Azure AI Services, Power Platform, and full custom development in the M365 ecosystem along with React, and Node.js. Your work will contribute directly to enhancing business process efficiency within the Firm. You will also collaborate with the Innovation Team and data scientists to explore and implement AI-driven solutions that push the boundaries of legal technology. The ideal candidate has a strong technical foundation, a passion for software development, and a keen interest in AI research and development. You will work across various projects, applying a mix of technical expertise, creativity, and problem-solving skills. You will be proactive in identifying areas for improvement, innovating new solutions, and driving projects forward in an agile environment. Supporting the firm?s needs, you will develop a good understanding of how the firm operates. You will also be an integral part of our focus on delivering the Firm?s vision of profitable growth and will champion our internal culture. Aware of the contribution that you can make to the plans and decisions that will deliver engaged people and outstanding client relationships around the world, you will be confident in speaking up and proactively look for ways to make a difference and implement process improvements. In return, you will have a front-row seat in a business that is changing rapidly within a team that is friendly, supportive and welcoming.Duties include the below:-Develop, integrate, and maintain AI-powered applications using Microsoft AI and cloud technologies (Copilot Studio, Azure OpenAI, Cognitive Services, Machine Learning, etc.).-Leverage Azure AI services to implement NLP, computer vision, and predictive analytics solutions.-Build and integrate AI-driven solutions into business processes to enhance efficiency.-Develop applications within Azure Foundry, optimizing them for performance and scalability.-Collaborate with the Innovation Team and data scientists to explore R\u0026D initiatives related to AI and automation.-Implement Copilot and Copilot Studio solutions to streamline workflows and automate tasks.-Work with Power Platform (Power Automate, Power Apps, Power Virtual Agents) to create intelligent workflow automation.-Participate in full software development lifecycle (SDLC) activities, including design, development, testing, deployment, and support.-Develop custom Microsoft 365 add-ins and extensions using C#, .NET, JavaScript, React and the Graph API.-Develop and maintain cloud-native applications, ensuring optimal security, scalability, and compliance.-Follow DevOps best practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing.-Monitor and maintain existing applications, ensuring they remain performant, secure, and up to date.-Troubleshoot technical issues and implement bug fixes proactively.-Stay informed of the latest Microsoft and AI advancements, incorporating new technologies where applicable.-Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills.-Maintain professional and technical knowledge by reviewing related professional publications.-Stay in tune with the Firm?s growing projects for practical experience.-Interact with all levels of staff.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"AI Engineer","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-B.S. degree in Computer Science, Software Engineering or related field, or equivalent experience-2-3+ years of experience in Python/data science/software development with a focus on AI, automation, or cloud-based solutions.-Strong proficiency in Microsoft AI and cloud platforms, including:-Azure AI services (OpenAI, Cognitive Services, Machine Learning, Bot Services)-Microsoft Graph API for integrating with M365-Experience developing in csharp, .NET, Python, JavaScript/TypeScript, and PowerShell.-Knowledge of AI/ML frameworks and integration of AI models into applications, including NLP, chatbot development, \u0026 automation.-Strong knowledge of DevOps methodologies, CI/CD pipelines, and Git-based workflows.-Familiarity with Microsoft 365 development, including Teams apps, SharePoint integration, and Office Add-ins.","Skills":"Experience with Microsoft Copilot Studio for building custom AI assistants","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":148000.0000,"SalaryLow":70000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
As part of our Technology Applications Development team, you will play a pivotal role in designing, developing, and maintaining applications with Microsoft?s AI toolset, including Copilot Studio,... Azure AI Services, Power Platform, and full custom development in the M365 ecosystem along with React, and Node.js. Your work will contribute directly to enhancing business process efficiency within the Firm. You will also collaborate with the Innovation Team and data scientists to explore and implement AI-driven solutions that push the boundaries of legal technology. The ideal candidate has a strong technical foundation, a passion for software development, and a keen interest in AI research and development. You will work across various projects, applying a mix of technical expertise, creativity, and problem-solving skills. You will be proactive in identifying areas for improvement, innovating new solutions, and driving projects forward in an agile environment. Supporting the firm?s needs, you will develop a good understanding of how the firm operates. You will also be an integral part of our focus on delivering the Firm?s vision of profitable growth and will champion our internal culture. Aware of the contribution that you can make to the plans and decisions that will deliver engaged people and outstanding client relationships around the world, you will be confident in speaking up and proactively look for ways to make a difference and implement process improvements. In return, you will have a front-row seat in a business that is changing rapidly within a team that is friendly, supportive and welcoming.Duties include the below:-Develop, integrate, and maintain AI-powered applications using Microsoft AI and cloud technologies (Copilot Studio, Azure OpenAI, Cognitive Services, Machine Learning, etc.).-Leverage Azure AI services to implement NLP, computer vision, and predictive analytics solutions.-Build and integrate AI-driven solutions into business processes to enhance efficiency.-Develop applications within Azure Foundry, optimizing them for performance and scalability.-Collaborate with the Innovation Team and data scientists to explore R&D initiatives related to AI and automation.-Implement Copilot and Copilot Studio solutions to streamline workflows and automate tasks.-Work with Power Platform (Power Automate, Power Apps, Power Virtual Agents) to create intelligent workflow automation.-Participate in full software development lifecycle (SDLC) activities, including design, development, testing, deployment, and support.-Develop custom Microsoft 365 add-ins and extensions using C#, .NET, JavaScript, React and the Graph API.-Develop and maintain cloud-native applications, ensuring optimal security, scalability, and compliance.-Follow DevOps best practices, including CI/CD pipelines, Infrastructure as Code (IaC), and automated testing.-Monitor and maintain existing applications, ensuring they remain performant, secure, and up to date.-Troubleshoot technical issues and implement bug fixes proactively.-Stay informed of the latest Microsoft and AI advancements, incorporating new technologies where applicable.-Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills.-Maintain professional and technical knowledge by reviewing related professional publications.-Stay in tune with the Firm?s growing projects for practical experience.-Interact with all levels of staff.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.