Job Search Results for desktop support

Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in upstate new york. This position is 95% remote with about once a... More month requiring you to be onsite in Ithaca. You will be responsible for in-person and remote internal employee desktop support, troubleshooting, service monitoring. Onsite 5 days a week. This is a contract to hire position with a company that offers growth opportunity and longevity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a IT Technician in Fremont CA. You will be supporting 3 office locations all within a few miles of each other. you will provide technical support and assistance to... More address issues and ensure smooth IT operations. You will handle incident and service requests, as well as perform tasks related to provisioning, installation, configuration, and maintenance of desktop hardware, software, and related infrastructure communications. Main current duties for this role are to support a Windows 10 to 11 migration along with a refresh for outdated devices.Pay rate: 25- 37/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

D2D: A large healthcare system in San Diego is looking for a technical project manager to manage a Tanium roll out. Tanium is a unified endpoint management and security platform that provides real... More time visibility and control over all endpoints in the organization. This platform will be installed across the entire IT environment, including end-user devices (desktop/laptops) and backend infrastructure (Server). This individual will be responsible for developing and maintaining detailed project plans and act as a liaison between Tanium account team and the customers IT/security teams. Additionally, this individual will need to understand and support the technical integration of Tanium into existing toolchains and ensure best practices are followed for a stable and performant Tanium infrastructure.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Business System Analyst to join a leading bank in Toronto for a large AI implementation project. The successful candidate will have a strong foundation in business... More analysis and a proven track record of transitioning into system-focused roles. The ideal candidate will bring over 5 years of experience in financial services, with deep expertise in automation, AI technologies?including agentic AI?and customer experience platforms.Key responsibilities include following: - Collaborate with stakeholders to gather and document business and system requirements.-Work within a standard Waterfall environment to support project delivery.-Design and optimize workflow automation processes.-Contribute to initiatives involving AI automation and agentic AI technologies.-Partner with UI/UX teams to ensure seamless user experiences across business applications.-Interface with agent desktop platforms such as -Genesys and Verint.-Support projects involving financial transaction systems and API integrations.-Participate in solution design, testing, and implementation phases.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate will provide exceptional technical support to our... More clients, resolving issues related to desktop systems, networking, and software applications. This role requires strong exceptional service skills, foundational knowledge of IT systems, and hands-on experience with key tools and technologies, including Microsoft Active Directory (AD), Azure Active Directory (AAD), Fortinet networking, and ConnectWise ticket management. Responsibilities:? Provide first-line technical support to clients via phone, email, or remote access, addressing issues related to hardware, software, and network connectivity.? Troubleshoot and resolve desktop support issues, including operating system errors, application issues, and peripheral device problems.? Assist with user account management, password resets, and permissions in Microsoft Active Directory (AD) and Azure Active Directory (AAD).? Log, track, and manage support tickets using ConnectWise, ensuring timely resolution and accurate documentation.? Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear communication with clients.? Perform basic network troubleshooting, including connectivity issues, VPN access, and basic router/switch configurations.? Provide excellent customer service, ensuring client inquiries are handled professionally and promptly.? Assist with onboarding new users, including setting up workstations, email accounts, and software installations.? Maintain up-to-date knowledge of IT best practices, company processes, and client systems.? Contribute to team documentation, including knowledge base articles and standard operating procedures.Salary: 40kWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large Health System in Georgia is looking for a Biomed Tech to join their team. This team is responsible for non-imaging medical devices (i.e. ventilators, patient monitors, electrosurgical... More equipment, etc.) The Biomed Tech will participate in installation, maintenance and troubleshooting of networked medical devices and their integration with EMR. They will work cross- functionally with the desktop support and network engineering teams.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Under general direction of the Desktop Services Manager, IT Support Services, these two assignments will contribute to the strategic objectives of the Client Engineering Team by facilitating and... More executing on various tasks supporting the employers? windows-based laptops, servers and applications. Provides lead direction and oversight on special projects and handles more difficult and complex troubleshooting cases; and provides additional support to department/division as directed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A major client of Insight Global is looking to bring on a skilled and proactive Endpoint Engineer to support and optimize their Microsoft Endpoint Configuration Manager (MECM) environment and Active... More Directory (AD) infrastructure. This role will initially focus on MECM server-side patching and remediation, while supporting AD design and governance responsibilities.Key ResponsibilitiesMECM (50%) (Currently 70%)Provide expert-level support for MECM, currently managed by the desktop team.Take ownership of MECM server-side operations, while collaborating with the end-user support team.Troubleshoot and resolve issues with patch rings and syntax errors in the current MECM setup.Clean up and re-establish server patching processes through MECMActive Directory (50%) (currently 30%) Support and enhance the AD environment in collaboration with professional services teamDesign, develop, and deploy Group Policy Objects (GPOs) to support Windows upgrades and other initiatives.Provide internal consulting on AD best practices, governance, and architecture.Ensure AD services are aligned with organizational standards and security protocols.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring Tier 2/3 Helpdesk Support Technicians to provide technical support for a large federal office. This role requires strong troubleshooting skills, customer service, and... More familiarity with enterprise IT tools.Responsibilities:?Provide support for Windows 10/11 and macOS systems?Manage Office 365, printers, and remote access tools?Resolve tickets using Jira, Zendesk, and ServiceNow?Support over 200 users in the D.C. office?Collaborate with onsite supervisor and participate in weekly team callsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is for our large software client located in Herndon, VA. We are looking for a skilled and experienced Endpoint Administrator to join our IT team. The ideal candidate will have expertise in... More managing endpoint security, particularly in handling Tenable logs with vulnerabilities, and coordinating with end users for patching and remediation. This role involves performing remote script execution, monitoring encryption processes, and troubleshooting migration issues.Proven experience as an Endpoint Administrator or similar role.Strong knowledge of endpoint security tools, particularly Tenable.Experience with remote script execution and encryption management.Excellent troubleshooting skills and experience with migration projects.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Modern Desktop Administrator) are a plus.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less