Job Search Results for desktop support

Day-to-Day Insight Global is looking for a Plant IT Engineer to join the team at an automotive customer located in Metro Detroit. This team is responsible for providing technical support for both... More hardware and software within the company's manufacturing plant on a 5x24 basis. As the Plant IT Engineer you will be implementing, maintaining and troubleshooting IT applications in the plant to ensure maximum contribution to productivity, quality and responsiveness. The Plant IT Engineer also facilitates the implementation of IT enablers in the plant to support the company's process efforts in terms of flexible and lean manufacturing, error proofing and manufacturing execution systems. You'll provide technical support for both IT applications and infrastructure while also focusing on the integration and long term maintenance of the production scheduling execution systems in an assembly setting. This position provides an excellent opportunity both to apply IT skills to manufacturing, and to acquire manufacturing experience that will enhance long-term career potential. This individual must be able to work flexible hours to support a multi-shift operation and requires a rotating schedule- may include days, nights and/or weekends. Compensation: $35/hr to $43/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. This individual will act as the point person for all internal IT needs,... More working closely with an outsourced IT provider to support day-to-day operations, troubleshoot issues, and maintain overall system performance.This is a high-impact, team-of-1 role, ideal for someone who is hands-on, autonomous, and comfortable owning IT support across infrastructure, systems, and end-user support.Key ResponsibilitiesServe as the primary IT support contact for all employees, resolving hardware, software, and system-related issuesProvide Tier 2/3 troubleshooting and escalate issues as needed to external IT/NOC partnersManage and track hardware inventory, software licenses, and lifecycle planningCoordinate and support user setup, onboarding, and access management (ServiceNow/GetIT systems)Configure and deploy new hardware and user environmentsPartner with outsourced IT provider to monitor system performance and reportingOversee onsite technical resources and ensure proper support for end usersConduct network access reviews and entitlement audits on a regular basisParticipate in disaster recovery testing and planning effortsAssist with additional IT projects and initiatives as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Field Service Center (FSC) team is responsible for the installation, maintenance, and repair of residential and small business services. Within the Field Operations department, the Field Service... More Center team is responsible for dispatching and technical support of GFiber's Field Technicians, helping to expand and maintain GFiber's Wired and Wireless customer installations and network construction.Role Description (and additional job description)The FSC Connect Support Team Manager leads the team responsible for support of GFiber Installations ensuring on schedule completions. In this role, you will focus on coaching, performance management, and overseeing daily operations to ensure excellence. You will provide leadership and direction, ensuring the team effectively navigates same-day challenges using tools like Salesforce and Oracle Field Service Cloud (OFSC).We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Field Operations team is responsible for the installation, maintenance, and repair of residential and small business services. Within the Field Operations department, the Field Service Center... More team is responsible for dispatching and technical support of GFiber's Field Technicians, helping to expand and maintain GFiber's Wired and Wireless customer installations and network construction.Role Description (and additional job description)The Field Services Center Install Save Desk supports the dispatch and technical support of: installing and repair of GFiber services. Your primary responsibilities will require the use of service support software such as Salesforce - Service Console and Oracle Field Service Cloud (OFSC), understanding of how to work through same day challenges that prevent technicians? completion of installations. ResponsibilitiesDrop readiness for installs checks and follow upCoordination with Vendor Dispatchers to resolve quota availability for schedulingContacting Customers to coordinate scheduling.Coordinates multiple repair and maintenance resources for Repair and MaintenanceCoordinate install fulfillment dispatch and handling calls from technicians.Have knowledge of in-home installations procedures Navigate complex customer interactions with exceptional client service, professionalism, and thoroughness.Have capabilities to reason through ticket prioritization. Maintaining established KPI?s for Installation Job competition ratesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

- Research, investigate and determine potential root cause of technical issues, using existing web portals, tools, dashboards to identify and engage correct teams to expedite resolution for deployed... More restaurant technology solutions. - Follow-up and ensure effective communication, resolution, and closure of requests. Drive engagement with vendors, onsite contacts, and all other stakeholders to expedite and restore services. - Complete proactive monitoring processes to ensure ongoing health and stability of restaurant technology solutions ? using web portals, tools, dashboards, and existing vendor/escalation point support teams.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking adaptable, professional, and hands-on Field Service Technicians to support two a large-scale PC deployment effort. This role is critical to ensuring smooth operations across multiple... More clinical and administrative locations in rural New York.Key Responsibilities:- Assist with the deployment of Cisco switches, routers, and endpoints under the direction of network engineers.- Support PC imaging, customization, deployment, and asset recovery.- Perform unboxing, burn-in testing, tagging, and documentation of IT equipment.- Travel to various clinics and hospital locations within a 20?30 mile radius of either Cooperstown Hospital or Herkimer, NY- Work collaboratively with team leads and senior technicians to execute installations and troubleshoot issues.- Maintain accurate records of deployed and recovered assets.- Follow established procedures and adapt to site-specific requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Senior Laboratory Applications Lead responsible for the end-to-end ownership, support, and strategic evolution of laboratory and scientific applications supporting Preclinical and... More Translational Research. Serves as the primary IT partner to scientific stakeholders, providing advanced application support, managing integrations and upgrades, driving workflow optimization, and ensuring reliable, compliant, and scalable lab technology solutions. Also oversees vendor performance, IT service management processes, and data enablement initiatives that support analytics and AI-driven research.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

OverviewWe?re partnering with a leading digital marketing organization to hire an Oracle ERP Fusion Specialist to support their internal accounting team. This role will focus on day-to-day system... More support, troubleshooting, and helping business users better leverage Oracle Cloud ERP.________________________________________Responsibilities?Provide functional support for Oracle ERP Fusion modules (GL, AP, Fixed Assets, Expenses, Cash Management)?Act as a go-to resource for accounting users, answering system-related questions and explaining system behavior?Troubleshoot issues and guide users through resolving errors or incorrect transactions?Perform minor configuration updates and standard system changes?Monitor system performance and proactively identify potential issues?Partner with internal stakeholders to translate business needs into system solutions?Track and manage support requests via Jira (Atlassian) and communicate via SlackWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re seeking a Technical Support Analyst to join a growing telecom support team. This role operates in a Technical Assistance Center (TAC)/NOC-style environment, supporting enterprise customers by... More managing and resolving telecom and network-related issues.This is a highly visible, client-facing role focused on delivering a white-glove support experience?owning issues from start to finish so customers don?t have to.While this is not officially a lead role, there is strong opportunity for growth into team leadership, including mentorship and supervisory responsibilities.What You?ll Do?Act as the primary point of contact for customer telecom and network issues?Troubleshoot and support services such as:oInternet circuits (e.g., broadband, fiber, DSL)oVoIP systemsoTraditional telecom (POTS) and related infrastructure?Open, manage, and escalate tickets with telecom carriers?Own issues end-to-end, ensuring timely resolution and clear communication?Coordinate with carriers, vendors, and field technicians to resolve incidents?Source and manage third-party (?smart hands?) technicians when needed?Provide proactive updates and maintain strong customer relationships?Collaborate with internal team members and step in to guide or support peers when neededNote: This role is not focused on desktop support.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a QC Lead, you will oversee projects of IT infrastructure and ensure that all team goals are met/projects are closed out. You will interact with project management team members, IT service... More desk, and any technicians that are tied to the project.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less