Find Your Perfect Job

Job Search Results for QA

Sort and Filter  | 514 Results for QA  | Save This Search

Aug 15, 2025

Austin, TX

|

NOC Technician

|

Contract-to-perm

|

$44 - $55 (hourly estimate)

{"JobID":434947,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.7355454545454,"Longitude":30.2768181818182,"Distance":null},"State":"Texas","Zip":"78744","ReferenceID":"AXS-5f9c5811-0970-48cd-a86b-2788256cc385","PostedDate":"\/Date(1755223195000)\/","Description":"Insight Global is now looking for a motivated Engineering Technician for one of our semiconductor client\u0027s on-premise, private cloud infrastructure. In this role, you will be faced with the challenge of providing and maintaining a compute farm of systems which includes Builders, Packagers, and Testers that act as a test-bed for our developers worldwide to test various hardware and software prior to release. The environment is huge, the scale substantial, and the ask enormous. We need YOU to help US maintain and drive our world-class data centers and labs to produce timely, deterministic results for our Engineers and expectant Users worldwide.This is a contract position with the possibility to hire.? Collaborate closely with engineering teams (system architects, hardware/software engineers, QA, and more) to craft, develop, debug, and release next-generation products.? Manage and maintain a high-performing fleet of builders, packagers, testers, and core infrastructure.? Ensure availability targets are consistently met and lead system recovery efforts.? Coordinate inventory and lifecycle management tasks across labs and data centers.? Fix software, hardware, and infrastructure issues alongside engineers and platform operations teams.? Plan, deploy, and maintain on-premises infrastructure, collaborating with datacenter and network engineering teams.? Implement efficiency improvements to improve availability, throughput, and test accuracy while meeting SLAs and important metrics.Represent the team in meetings with internal collaborators and contribute to global operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Systems Engineering Technician, Data Center","City":"Austin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5 to 12 years of relevant experience- Associates or Bachelors Degree in Engineering/Technical Major (or equivalent experience).- Proven experience in data centers or large engineering labs.- Proficiency in DCIM (Nautobot, etc.) and scripting (shell, Python, Ansible).- Working knowledge of protocols/services like TCP/IP, DNS, NFS, SSL, etc.- Experience with Windows, Linux, and Mac operating systems.- Hands-on experience with PCBs, GPUs, and system deployments.","Skills":"","Industry":"NOC Technician","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is now looking for a motivated Engineering Technician for one of our semiconductor client's on-premise, private cloud infrastructure. In this role, you will be faced with the challenge... of providing and maintaining a compute farm of systems which includes Builders, Packagers, and Testers that act as a test-bed for our developers worldwide to test various hardware and software prior to release. The environment is huge, the scale substantial, and the ask enormous. We need YOU to help US maintain and drive our world-class data centers and labs to produce timely, deterministic results for our Engineers and expectant Users worldwide.This is a contract position with the possibility to hire.? Collaborate closely with engineering teams (system architects, hardware/software engineers, QA, and more) to craft, develop, debug, and release next-generation products.? Manage and maintain a high-performing fleet of builders, packagers, testers, and core infrastructure.? Ensure availability targets are consistently met and lead system recovery efforts.? Coordinate inventory and lifecycle management tasks across labs and data centers.? Fix software, hardware, and infrastructure issues alongside engineers and platform operations teams.? Plan, deploy, and maintain on-premises infrastructure, collaborating with datacenter and network engineering teams.? Implement efficiency improvements to improve availability, throughput, and test accuracy while meeting SLAs and important metrics.Represent the team in meetings with internal collaborators and contribute to global operations.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 02, 2025

Somerset, NY

|

Engineering (Non IT)

|

Contract

|

$52 - $65 (hourly estimate)

{"JobID":472342,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-78.63,"Longitude":43.31,"Distance":null},"State":"New York","Zip":"14008","ReferenceID":"RIC-2f14307a-d727-4dae-99bb-8e917731b97e","PostedDate":"\/Date(1764684850000)\/","Description":"We are seeing Construction Superintendents in the mechanical, electrical, structural, and/or architectural space to lead field execution on data center construction projects in western NY. Responsibilities include:Field Leadership \u0026 Mechanical / Electrical / Structural / Architectural Execution:Direct and supervise discipline / trade subcontractors on the installation of associated systems.Ensure that all work is performed in accordance with construction documents, project specifications, and applicable codes.Coordinate with trade partners and general contractor teams to support integrated construction workflows.Scheduling \u0026 Coordination:Develop and maintain mechanical lookahead schedules, ensuring alignment with project milestones and project sequencing.Identify schedule risks early and coordinate solutions to maintain overall project progress.Work closely with discipline / trade teams to coordinate system startup, testing, and integration.Quality Control \u0026 Commissioning Support:Perform field inspections to verify proper installation, system layout, and performance readiness.Ensure compliance with QA/QC standards and support the commissioning process, including functional performance testing and punch list resolution.Assist with turnover documentation and ensure systems meet commissioning and owner expectations.Safety \u0026 Compliance:Enforce safety practices including confined space, rigging, lifting operations, and hot work protocols.Conduct toolbox talks, participate in job hazard analyses (JHAs), and collaborate with EHS teams to maintain a safe jobsite.Verify subcontractor compliance with all project-specific safety requirements.Documentation \u0026 Communication:Maintain detailed daily reports, track site activity and workforce hours, and document issues and resolutions.Review and coordinate RFIs, field directives, and submittal updates related to discipline / trade scope.Communicate regularly with project leadership on progress, field conditions, and resource needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Construction Superintendent - Mission Critical","City":"Somerset","ExpirationDate":null,"PriorityOrder":0,"Requirements":"7?10+ years of construction experience with at least 3 years in a superintendent or supervisory role.Experience working on data center, industrial, healthcare, semiconductor, or other mission-critical projects with complex mechanical infrastructure.Ability to read and interpret engineering drawings, P\u0026IDs, specifications, and coordination plans.OSHA 30 certification or equivalent safety training.","Skills":"Experience with commissioning support and system turnover.Proficiency with digital tools such as BIM 360, Bluebeam, and scheduling software.","Industry":"Engineering (Non IT)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":65.0000,"SalaryLow":52.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeing Construction Superintendents in the mechanical, electrical, structural, and/or architectural space to lead field execution on data center construction projects in western NY. ... Responsibilities include:Field Leadership & Mechanical / Electrical / Structural / Architectural Execution:Direct and supervise discipline / trade subcontractors on the installation of associated systems.Ensure that all work is performed in accordance with construction documents, project specifications, and applicable codes.Coordinate with trade partners and general contractor teams to support integrated construction workflows.Scheduling & Coordination:Develop and maintain mechanical lookahead schedules, ensuring alignment with project milestones and project sequencing.Identify schedule risks early and coordinate solutions to maintain overall project progress.Work closely with discipline / trade teams to coordinate system startup, testing, and integration.Quality Control & Commissioning Support:Perform field inspections to verify proper installation, system layout, and performance readiness.Ensure compliance with QA/QC standards and support the commissioning process, including functional performance testing and punch list resolution.Assist with turnover documentation and ensure systems meet commissioning and owner expectations.Safety & Compliance:Enforce safety practices including confined space, rigging, lifting operations, and hot work protocols.Conduct toolbox talks, participate in job hazard analyses (JHAs), and collaborate with EHS teams to maintain a safe jobsite.Verify subcontractor compliance with all project-specific safety requirements.Documentation & Communication:Maintain detailed daily reports, track site activity and workforce hours, and document issues and resolutions.Review and coordinate RFIs, field directives, and submittal updates related to discipline / trade scope.Communicate regularly with project leadership on progress, field conditions, and resource needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jan 29, 2026

Freeport, NY

|

Business Analysis

|

Contract,Perm Possible

|

$50 - $62 (hourly estimate)

{"JobID":488299,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-73.58,"Longitude":40.65,"Distance":null},"State":"New York","Zip":"11520","ReferenceID":"HNY-aa385b6c-8406-4fcf-9d59-f3435e0ce378","PostedDate":"\/Date(1769691074000)\/","Description":"The Salesforce Product Manager is a key driver in improving clinical and operational workflows through scalable, user-focused Salesforce solutions. This role combines strategic product leadership, deep platform knowledge, and strong communication skills to translate business needs into effective technology solutions. You?ll partner with teams across the organization to understand requirements, optimize processes, and guide the successful delivery of Salesforce enhancements in a fast-paced, highly regulated healthcare environment.Key ResponsibilitiesStakeholder Partnership \u0026 Product Leadership? Serve as the primary product owner for a portfolio of Salesforce applications? Build strong relationships with clinical, operational, and administrative leaders as a trusted Salesforce advisor? Ensure transparent communication throughout the product lifecycle, including updates, expectations management, and risk identificationRequirements \u0026 Solution Design? Lead discovery sessions, stakeholder interviews, and design workshops? Gather, analyze, and document business, functional, and technical requirements? Convert operational needs into clear user stories, process flows, acceptance criteria, and supporting documentation? Collaborate with architects and developers to design scalable, maintainable Salesforce solutionsDelivery \u0026 Execution? Partner closely with Salesforce admins, developers, and integration teams throughout the delivery process? Maintain thorough documentation for development, QA, training, and future enhancements? Support Agile ceremonies including backlog refinement, sprint planning, and UAT? Drive successful deployments, user adoption, and ongoing optimization of Salesforce functionalityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Salesforce Product Manager","City":"Freeport","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 5+ years experience in Salesforce product management, business analysis, or platform ownership- Strong hands-on understanding of Salesforce platform capabilities and limitations (Apps, Objects, Permissions, Page Layouts, Flows, Reporting, etc.)- Proven experience leading cross-functional initiatives with technical and non-technical audiences in complex enterprise environments- Proven experience creating detailed business and technical requirements- Excellent analytical, problem-solving, and written / verbal communication skills, including executive-level presentations- Strong understanding of Agile / Scrum delivery models","Skills":"","Industry":"Business Analysis","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":62.0000,"SalaryLow":49.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Salesforce Product Manager is a key driver in improving clinical and operational workflows through scalable, user-focused Salesforce solutions. This role combines strategic product leadership,... deep platform knowledge, and strong communication skills to translate business needs into effective technology solutions. You?ll partner with teams across the organization to understand requirements, optimize processes, and guide the successful delivery of Salesforce enhancements in a fast-paced, highly regulated healthcare environment.Key ResponsibilitiesStakeholder Partnership & Product Leadership? Serve as the primary product owner for a portfolio of Salesforce applications? Build strong relationships with clinical, operational, and administrative leaders as a trusted Salesforce advisor? Ensure transparent communication throughout the product lifecycle, including updates, expectations management, and risk identificationRequirements & Solution Design? Lead discovery sessions, stakeholder interviews, and design workshops? Gather, analyze, and document business, functional, and technical requirements? Convert operational needs into clear user stories, process flows, acceptance criteria, and supporting documentation? Collaborate with architects and developers to design scalable, maintainable Salesforce solutionsDelivery & Execution? Partner closely with Salesforce admins, developers, and integration teams throughout the delivery process? Maintain thorough documentation for development, QA, training, and future enhancements? Support Agile ceremonies including backlog refinement, sprint planning, and UAT? Drive successful deployments, user adoption, and ongoing optimization of Salesforce functionalityWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 02, 2026

Chicago, IL

|

Project Manager

|

Contract

|

$36 - $45 (hourly estimate)

{"JobID":501332,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-87.68,"Longitude":41.83,"Distance":null},"State":"Illinois","Zip":"60661","ReferenceID":"CHI-4c090d52-e48e-40ce-95f2-6a05b6750f42","PostedDate":"\/Date(1772483814000)\/","Description":"This contractor will support a global bank?s Consumer Payments Marketing team within the Credit Card portfolio, with a strong focus on campaign execution and portfolio utilization. The role requires expert-level execution of highly complex, multi-channel marketing campaigns across direct mail, email, and online banking. The contractor will manage multiple concurrent campaigns involving extensive audience segmentation, offer differentiation, and creative versioning, ensuring accuracy and quality across all campaign elements.Day-to-Day Responsibilities (Refined)Execute end-to-end marketing campaigns for the Consumer Payments (Credit Card) portfolio, with a heavy emphasis on campaign setup, execution, and quality assuranceSupport three primary campaign types, requiring deep expertise in managing complex, high-volume marketing executionsLead campaign execution across direct mail, email, and online banking channelsManage advanced segmentation and versioning, often supporting campaigns with:Multiple card productsDifferentiated offers by card typePersona-based targeting (e.g., travel, dining, retail behaviors)Up to 30+ creative variations per campaignCoordinate and QA campaigns where offers, messaging, and imagery vary by:Card typeCustomer behavior and usage patternsTest personas and targeted value propositionsExecute promotional campaigns such as purchase incentives and APR offers, ensuring correct offer alignment across all creatives and audiencesPartner closely with marketing, creative, and execution teams to ensure campaigns launch on time and meet quality standardsBegin execution support for late Q3 / early Q4 initiatives, with continued ownership of campaigns throughout the upcoming fiscal year starting in November.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Remote Consumer Payments Marketing Manager","City":"Chicago","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of Marketing experience executing marketing campaignsFinancial services background working with credit card productsLarge enterprise experience OR someone who can demonstrate how they effectively execute handle multi channel campaigns flawlessly (email and direct mail specifically)Email and direct mail marketing channelsStakeholder management experience in a matrixed organization is a mustGreat communication, go getter and very organized","Skills":"Local to Chicago","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

This contractor will support a global bank?s Consumer Payments Marketing team within the Credit Card portfolio, with a strong focus on campaign execution and portfolio utilization. The role requires... expert-level execution of highly complex, multi-channel marketing campaigns across direct mail, email, and online banking. The contractor will manage multiple concurrent campaigns involving extensive audience segmentation, offer differentiation, and creative versioning, ensuring accuracy and quality across all campaign elements.Day-to-Day Responsibilities (Refined)Execute end-to-end marketing campaigns for the Consumer Payments (Credit Card) portfolio, with a heavy emphasis on campaign setup, execution, and quality assuranceSupport three primary campaign types, requiring deep expertise in managing complex, high-volume marketing executionsLead campaign execution across direct mail, email, and online banking channelsManage advanced segmentation and versioning, often supporting campaigns with:Multiple card productsDifferentiated offers by card typePersona-based targeting (e.g., travel, dining, retail behaviors)Up to 30+ creative variations per campaignCoordinate and QA campaigns where offers, messaging, and imagery vary by:Card typeCustomer behavior and usage patternsTest personas and targeted value propositionsExecute promotional campaigns such as purchase incentives and APR offers, ensuring correct offer alignment across all creatives and audiencesPartner closely with marketing, creative, and execution teams to ensure campaigns launch on time and meet quality standardsBegin execution support for late Q3 / early Q4 initiatives, with continued ownership of campaigns throughout the upcoming fiscal year starting in November.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 11, 2026

Tempe, AZ

|

Customer Service

|

Contract-to-perm

|

$22 - $27 (hourly estimate)

{"JobID":505494,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Arizona","Zip":"85288","ReferenceID":"DGO-1f3fbec0-d968-4007-8b3c-0d5b076f77d5","PostedDate":"\/Date(1773260455000)\/","Description":"Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality \u0026 Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $27/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Exchange Email Base Support Agent (Morning Shift)","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3?4 years of experience in customer support, operations, or a client-facing environment (email and live chat support strongly preferred).-Experience managing high-volume ticket queues.-Experience using Zendesk or similar CRM platforms.","Skills":"-Interest in cryptocurrency or blockchain","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":27.0000,"SalaryLow":21.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.This is a 6-month contract-to-hire position with an hourly rate of $27/hr depending upon qualifications and shift preference.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Mar 25, 2026

Miami, FL

|

Project Manager

|

Contract

|

$36 - $45 (hourly estimate)

{"JobID":510726,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.2,"Longitude":25.77,"Distance":null},"State":"Florida","Zip":"33130","ReferenceID":"MIA-11b0c08f-564b-4594-9369-1e567aa91def","PostedDate":"\/Date(1774439898000)\/","Description":"Daily Responsibilities? Lead daily Scrum stand-up meetings with the development team? Actively identify blockers or issues raised by developers and work quickly to resolve or escalate them? Maintain close communication with developers to ensure timelines and expectations are clear? Track daily development progress and ensure work aligns with sprint goalsProject \u0026 Documentation Management? Review and organize documents received from the Building Department related to enhancements or changes requested for the permitting system? Ensure all documents are properly saved, tracked, and clearly documented? Distribute documentation to developers, confirm they have reviewed it, and facilitate follow-up questions or clarifications? Translate business and user needs into clear, actionable requirements for the development teamSprint \u0026 Prioritization Management? Manage new sprints every 3 weeks? Prioritize incoming documents and enhancement requests based on urgency, impact, and business need? Clearly communicate sprint priorities to the development team? Continuously track sprint progress, monitor deliverables, and adjust priorities as neededStakeholder Communication \u0026 Demos? Communicate with end users and stakeholders to schedule product demos? Coordinate demo timelines based on development progress and sprint completion? Ensure users understand upcoming features, timelines, and changesDeployment \u0026 Go-Live Coordination? Lead and guide deployments, including identifying who participates (developers, QA, stakeholders, users)? Coordinate go-live timelines based on enhancement complexity ? Typical go-live ranges from 3?4 weeks or multiple sprints, depending on scope? Ensure deployments run smoothly and all stakeholders are informedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Project Manager","City":"Miami","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3-5 years of experience working as a Technical (IT) Project Manager managing software-based IT projects in an Agile or Scrum environment? Strong understanding of Agile/Scrum methodology, including sprint planning, backlog grooming, demos, and retrospectives? Experience reviewing, organizing, and translating business and technical documentation into clear developer requirements? Strong communication skills with the ability to liaise between developers, internal users, and stakeholders? Experience coordinating and leading software deployments and go-live activitiesHighly organized with strong attention to detail while working in a fast pace environment","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Daily Responsibilities? Lead daily Scrum stand-up meetings with the development team? Actively identify blockers or issues raised by developers and work quickly to resolve or escalate them? Maintain... close communication with developers to ensure timelines and expectations are clear? Track daily development progress and ensure work aligns with sprint goalsProject & Documentation Management? Review and organize documents received from the Building Department related to enhancements or changes requested for the permitting system? Ensure all documents are properly saved, tracked, and clearly documented? Distribute documentation to developers, confirm they have reviewed it, and facilitate follow-up questions or clarifications? Translate business and user needs into clear, actionable requirements for the development teamSprint & Prioritization Management? Manage new sprints every 3 weeks? Prioritize incoming documents and enhancement requests based on urgency, impact, and business need? Clearly communicate sprint priorities to the development team? Continuously track sprint progress, monitor deliverables, and adjust priorities as neededStakeholder Communication & Demos? Communicate with end users and stakeholders to schedule product demos? Coordinate demo timelines based on development progress and sprint completion? Ensure users understand upcoming features, timelines, and changesDeployment & Go-Live Coordination? Lead and guide deployments, including identifying who participates (developers, QA, stakeholders, users)? Coordinate go-live timelines based on enhancement complexity ? Typical go-live ranges from 3?4 weeks or multiple sprints, depending on scope? Ensure deployments run smoothly and all stakeholders are informedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 09, 2026

Livonia, MI

|

Business Analysis

|

Contract

|

$34 - $42 (hourly estimate)

{"JobID":517248,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.37,"Longitude":42.39,"Distance":null},"State":"Michigan","Zip":"48152","ReferenceID":"MIC-3cbc9bc1-ea36-4c98-a4f4-44434f00ae12","PostedDate":"\/Date(1775765745000)\/","Description":"Day to Day:This role supports the Product team implementing a new agent-sold product intake solution, driven by a new external vendor integration.The bulk of the workload will center on:? API integrations? Data flow and system-to-system requirements? Coordinating between internal teams and external vendorsSpecific Responsibilities? Lead story mapping sessions with business and project teams? Create process flows and personas to drive clarity for story cards and artifacts? Partner closely with the Product Owner on strategy, priorities, and product vision? Document requirements via user stories and manage backlog organization? Balance business and technical analysis to support sprint planning and execution? Act as a liaison between business stakeholders, IT teams, and external vendors? Support QA, development teams, and vendors throughout delivery? Validate technical deliverables for accuracy, completeness, and quality? Identify non-functional requirements (usability, monitoring, security)Proactively support overall initiative quality and delivery successCompensation: $40/hr to $44/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Business Analyst(API/Integration)","City":"Livonia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications:? Strong experience in Agile methodologies, highly proficient in JIRA? Proven background in: ? API and integration requirements? External vendor coordination? Cross-system data flows? Experience with: ? Story mapping? Personas? Process flow documentationInsurance industry experience strongly preferred","Skills":"N/A","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":42.0000,"SalaryLow":33.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day to Day:This role supports the Product team implementing a new agent-sold product intake solution, driven by a new external vendor integration.The bulk of the workload will center on:? API... integrations? Data flow and system-to-system requirements? Coordinating between internal teams and external vendorsSpecific Responsibilities? Lead story mapping sessions with business and project teams? Create process flows and personas to drive clarity for story cards and artifacts? Partner closely with the Product Owner on strategy, priorities, and product vision? Document requirements via user stories and manage backlog organization? Balance business and technical analysis to support sprint planning and execution? Act as a liaison between business stakeholders, IT teams, and external vendors? Support QA, development teams, and vendors throughout delivery? Validate technical deliverables for accuracy, completeness, and quality? Identify non-functional requirements (usability, monitoring, security)Proactively support overall initiative quality and delivery successCompensation: $40/hr to $44/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 15, 2026

Toronto, ON

|

Business Analyst (BA)

|

Contract

|

$27 - $34 (hourly estimate)

{"JobID":519083,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"M5B 1","ReferenceID":"TOR-03a08c75-6082-443c-9f94-592d6b256451","PostedDate":"\/Date(1776261145000)\/","Description":"Insight Global is seeking a Content Author to join a Big 5 banking client\u0027s digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Content Author","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1-2 years experience in digital marketing? Public-facing web experience (web page maintenance, updates, and optimizations)? CMS experience? Experience optimizing and maintaining web pages? Strong stakeholder management skills? Analytical mindset? Basic Project Management skillsGreat communication, hunger for developing skills, and a self-starter mentality","Skills":"? Accessibility knowledge and experience? High-level frontend development knowledge (HTML and CSS)? Previous banking experienceContentful experience","Industry":"Business Analyst (BA)","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":34.0000,"SalaryLow":27.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Content Author to join a Big 5 banking client's digital marketing team to help grow online presence and customer engagement for enterprise web channels. The ideal... candidate will be responsible for executing and optimizing digital pages across various channels, with a primary focus on public-facing web.? Reporting to the Senior Manager, the Content Author is responsible for providing day to day support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Collaborate with content and design (UX) team to create and update web pages, ensuring proper functionality, usability, and mobile responsiveness across all platforms.? Edit, QA and publish content for web pages using a content management system (CMS), ensuring it aligns with brand guidelines and SEO best practices.? Ensure content aligns to requirements including content links and visible and non-visible content ? Reporting to the Senior Manager, the Content Author is responsible for providing support in delivering strategies and tactical plans that align with broader corporate and brand marketing strategies for the assigned Line of Business (LOB).? Measure project and site performance ? Team with Senior Manager and Digital Managers to ensure that all initiatives and projects are aligned to digital strategy. ? Work with internal business groups to ensure web representation meets their product and marketing needs Work with all LOBs and Senior Manager to maximize online space.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 24, 2026

Tempe, AZ

|

Customer Service

|

Contract-to-perm

|

$22 - $27 (hourly estimate)

{"JobID":523126,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Arizona","Zip":"85288","ReferenceID":"DGO-8f75492f-c65a-48cb-86c1-09fd4b43ce99","PostedDate":"\/Date(1777059614000)\/","Description":"Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality \u0026 Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Exchange Email Base Support Agent (Morning)","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-3?4 years of experience in customer support, operations, or a client-facing environment (email and live chat support strongly preferred).-Experience managing high-volume ticket queues.-Experience using Zendesk or similar CRM platforms.","Skills":"-Interest in cryptocurrency or blockchain","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":27.0000,"SalaryLow":21.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is currently hiring Customer Support Analysts for our client in Tempe, AZ. Our client is a global crypto and Web3 platform. We are seeking a detail-oriented, proactive Support Agent... who excels in email-based customer service and thrives in a fast-paced environment. This role focuses on high-volume ticket management, fraud-related support, account safety, and issue resolution within the crypto exchange platform. The ideal candidate is highly organized, customer-first, and capable of identifying risks, gathering case details, and escalating issues appropriately. Core Support Operations:-Manage approximately 40 email tickets per day-Provide clear, timely, and accurate responses through Zendesk.-Handle general inquiries related to the platform and user accounts.Fraud, Safety, and Risk Support:-Investigate account restrictions, fraud activity, and suspicious crypto transfers.-Identify potential scams or compromised accounts (fraud expertise not required, but strong judgment is essential).-Gather details to support fraud claims and escalation workflows.-Monitor ?urgent? or ?account compromised? channels and freeze accounts when necessary to protect users.Financial Operations-Support FIAT-related issues including:? Bank transfers? Troubleshooting linked bank accounts? Understanding deposit/withdrawal flows-Provide foundational support for crypto transfers; crypto knowledge is a major plus.Quality & Collaboration-Participate in the QA program to maintain high service standards.-Follow documented processes, SOPs, and playbooks; escalate complex issues to senior team members.-Work cross-functionally with Operations, Training, and Leadership to route cases and improve workflows.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 04, 2026

Norfolk, VA

|

Light Industrial

|

Contract-to-perm

|

$32 - $40 (hourly estimate)

{"JobID":526273,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-76.28,"Longitude":36.84,"Distance":null},"State":"Virginia","Zip":"23502","ReferenceID":"NOR-76226c2f-2c93-4e9b-a9ee-b75dba9aecaa","PostedDate":"\/Date(1777924753000)\/","Description":"Insight Global is looking for a 3rd shift manufacturing supervisor who will be responsible for leading the entire 3rd shift breaker panel team. This individual must possess strong leadership qualities, proven track record of successfully leading teams, hitting KPIs, providing clear production reports, and leading pre-shift meetings with the team. The right candidate will have a minimum of 5 years of experience within a supervisory capacity and must be able to show expertise in either welding, fabrication, or electrical skillsets. The hours for this position are Monday through Friday, 10:30 PM ? 7:00 AM with a 13% hourly increase while working third shift. The hourly rate ranges between $40-$43/hr. based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"3rd Shift Breaker Depot Supervisor","City":"Norfolk","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5 years of experience in a supervisory roleProven track record within manufacturing repair work, tracking production, and submitting paperwork in a timely manner with minimal to no mistakes. Experience within Cost Point and ExcelMust still be willing to work with their tools (65% of their responsibilities will be on the production floor, the rest will be administrative responsibilities).","Skills":"Military background is a major plus (learning QA processes will be easier).","Industry":"Light Industrial","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a 3rd shift manufacturing supervisor who will be responsible for leading the entire 3rd shift breaker panel team. This individual must possess strong leadership... qualities, proven track record of successfully leading teams, hitting KPIs, providing clear production reports, and leading pre-shift meetings with the team. The right candidate will have a minimum of 5 years of experience within a supervisory capacity and must be able to show expertise in either welding, fabrication, or electrical skillsets. The hours for this position are Monday through Friday, 10:30 PM ? 7:00 AM with a 13% hourly increase while working third shift. The hourly rate ranges between $40-$43/hr. based on years of experience.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

391 - 400 of 514