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The Senior Director of Technology is a pivotal leadership role responsible for building, operating, and evolving the technology foundation that enables our product strategy and business... More outcomes.Reporting to the CPTO, this leader owns the ?how? of technology delivery?translating product vision into scalable, secure, and reliable platforms. The role sits within our Product & Technology organization, partnering closely with Product Management (the ?why? and ?what?) and Data & Analytics, while maintaining clear accountability for the Technology function.This role is central to our evolution from a traditional IT centric model to a modern, product led technology organization, with a strong emphasis on our Salesforce CRM platform integration, and disciplined execution. The Senior Director of Technology also leads and governs our partnership with an external Managed Services Provider (MSP) responsible for Infrastructure, Information Security, and Help Desk services.This position is ideal for a technology leader who thrives at the intersection of platform architecture, engineering execution, operational excellence, and business impact.What You?ll Do (Key Responsibilities)Technology Strategy & Leadership?Partner with the CPTO and Product leadership to define and execute a technology roadmap that directly supports product strategy and company objectives.?Serve as the senior-most leader accountable for technology execution, technical decision making, and delivery outcomes.?Ensure technology strategy balances speed, scalability, reliability, and long term platform health.Platform Architecture & Engineering?Own the architecture and evolution of our core technology platforms, with Salesforce CRM as the primary system of record.?Guide build vs. buy decisions and ensure Salesforce is leveraged effectively without constraining broader platform innovation.?Ensure seamless integration across platforms, services, and data flows in support of end to end business processes.Delivery, Reliability & Operational Excellence?Own the delivery and operational performance of technology platforms, including availability, performance, security, and scalability.?Be accountable for measurable outcomes such as delivery throughput, system reliability, platform adoption, and contribution to key business metrics.?Establish clear engineering standards, technical governance, and quality bars across the technology organization.Agile Execution & Modern Development Practices?Champion a pragmatic, outcome driven agile delivery model that emphasizes predictability, transparency, and continuous improvement.?Ensure modern development practices are consistently applied, including CI/CD, DevOps, automated testing, and observability.?Balance rapid iteration with appropriate technical rigor and risk management.Team Leadership & Engineering Culture?Lead, mentor, and grow a high performing technology organization, fostering a culture of ownership, accountability, and continuous learning.?Build a modern software engineering discipline that attracts, develops, and retains top technical talent.?Clearly define roles, responsibilities, and expectations within the Technology team.MSP & Vendor Partnership?Serve as the primary technology leader overseeing our external MSP across Infrastructure, Information Security, and Help Desk functions.?Establish clear governance, performance metrics, and accountability models with external partners.?Ensure internal engineering and product teams are tightly aligned with MSP delivered services.Cross Functional Partnership?Act as a trusted technology partner to leaders across the business, translating complex needs into effective technical solutions.?Collaborate closely with Data & Analytics to ensure platform architecture enables trusted, timely, and scalable reporting and insights.?Communicate clearly and effectively with both technical and non technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Data Center Technical Operations Engineer will be responsible for Data Center Engineering Operations within a Data Center including risk management and mitigation, corrective and preventative... More maintenance of critical infrastructure, vendor management and metric reporting.Responsibilities:- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.- Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- May assist in the design and build out of new facilities.- May assist in projects to increase current facility efficiency.- Responsible for asset and inventory management.- Deliver quality service and ensure all customer demands are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Data Center Technical Operations Engineer will be responsible for Data Center Engineering Operations within a Data Center including risk management and mitigation, corrective and preventative... More maintenance of critical infrastructure, vendor management and metric reporting.Responsibilities:- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.- Operate and manage both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.- May assist in the design and build out of new facilities.- May assist in projects to increase current facility efficiency.- Responsible for asset and inventory management.- Deliver quality service and ensure all customer demands are met.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are looking for a Test Operations Supervisor for a client in the greater Nashville area. The Liquid Cooling Test Operations Supervisor leads daily L10 server and L11 rack testing operations within... More a high-volume server manufacturing environment. This role is responsible for supervising technicians executing structured system-level validation of liquid-cooled servers and racks and ensuring efficient progression through required test stages.The Supervisor drives execution discipline, manages rack progression through the test flow, and ensures failures are properly contained and escalated. The role ensures systems meet functional, performance, and stability requirements prior to customer shipment.This position maintains strong floor leadership while coordinating closely with Debug, Test Engineering (TE), Product Engineering (PE), Quality Engineering (QE), IT, and Program teams to resolve technical blockers, stabilize testing environments, and meet production commitments while protecting quality standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Entry-Level Semiconductor Equipment Support Technician professional to support semiconductor operations within a cleanroom environment. This is a hands-on, on-the-floor... More role working directly with on-site engineers to assist with tool installations, equipment maintenance, and basic troubleshooting - not an IT help desk position.The technician will support installation activities, maintenance tasks, and troubleshooting efforts while following strict cleanroom protocols and safety procedures. This role is ideal for someone comfortable in a fast-paced, physically active environment who can follow detailed instructions and collaborate closely with engineers and site teams to keep projects moving efficiently.Key Responsibilities? Assist engineers on-site with tool installation activities (may include material movement and setup)? Provide support for tool maintenance and day-to-day equipment tasks ? Support tool troubleshooting (basic triage, hands-on assistance as directed)? Follow cleanroom/fab protocols, safety procedures, and site requirements ? Work collaboratively with engineers and site teams to keep installation work movingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description: Insight Global is hiring a Desktop Support Technician to join their team in San Diego. This Desktop Support Technician will be a hands-on, in-person problem solver working alongside... More a tight-knit IT support team on-site in a customer facing role. This person will assist with recovering laptops, setting up and configuring Windows machines (with bonus exposure to Mac and iOS devices), troubleshooting printers and network connectivity issues, and prepping equipment for new hires by imaging and shipping IT assets. The role includes white-glove customer service support, from setting up and maintaining A/V systems in conference rooms to directly supporting C-suite executives, so professionalism and attention to detail matter. While there?s still service desk volume, the in-person nature keeps things more dynamic and less call-heavy. This is a great fit for who enjoys variety, wants to grow their skills (IBM experience is a big plus), and is excited to be the go-to IT presence onsite in an 8?5pm PST environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role is responsible for supporting base business operations and smaller-scale projects while driving process changes and continuous improvement initiatives. The position focuses on reducing... More scrap, optimizing manufacturing efficiency, and managing non-conformance investigations by implementing effective corrective actions. It also involves supporting quality systems such as CAPA and deviation management, assisting with equipment onboarding?including clean lines, packaging and sealing equipment, lasers, CNC machines, and robotics?and collaborating cross-functionally in a dynamic, fast-paced environment to ensure operational excellence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A growing industrial manufacturing company is hiring a Manufacturing Analyst to bring structure, visibility, and data ownership to a fast-moving environment. This role is critical to hitting... More production dates, managing material availability, and improving how the business plans work. The position is open due to increased production complexity and an ERP system implementation scheduled to go live in July. You?ll partner closely with the Manufacturing Manager (weekly 1:1s), operations leadership, engineering, supply chain, and shop floor teams. While the ERP system tracks inventory, this role owns the thinking behind it?consumption rates, project impacts, lead times, and realistic production schedules. Expect ambiguity, constant change, and real-world problem solving.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Mac Engineer to join the client services and help desk team at one of the top museums in New York. This team of 10 interacts heavily with internal end-users and has a... More fast-paced day to day. This engineer will be responsible for providing desk-side and remote support for 400 MAC users alongside one other engineer. This client is using Web Help Desk ticketing system, averaging approximately 10 tickets per day. This engineer is expected to have expertise within all Mac and iOS software?s, providing support for MAC laptops, desktops, iPhones, and iPads. They will be responsible for MacOS and iOS provisioning processes, and will assist in managing the life cycle of desktop management systems in the production environment. They will be interacting with C-level executives on a daily basis, so professionalism and excellent customer service skills are crucial. This individual will be supporting a short term exhibition that requires additional hands on IT support in the museum.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Incident Management Coordinator for a large enterprise client supporting critical applications used by a wide user base. This individual will play a key role in... More monitoring systems, responding to technical incidents, and ensuring minimal downtime across platforms. The ideal candidate is comfortable troubleshooting issues, coordinating incident response efforts, and communicating effectively with both technical teams and end users. This role offers hands-on exposure to enterprise IT operations in a fast-paced, always-on environment and is ideal for someone looking to grow their career in IT support and incident management.Monitor critical applications and systems to ensure uptime and stabilityRespond to, triage, and escalate technical incidents as neededProvide incident management support under minimal supervisionTroubleshoot application and system issues to determine root causeHost and manage conference calls during major incidentsCommunicate status updates clearly to stakeholders and usersSupport remote users and multiple sites via VPN and remote toolsEnsure timely resolution and documentation of incidentsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less