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We are seeking a highly organized and customer service-oriented Application Owner Support resource to work with many applications and their owners/administrators oversee and coordinate multiple... More tasks. The successful candidate will be responsible for planning, executing, and delivering results that align with strategic objectives and business goals.Key Responsibilities:* Work with thousands of applications and their owners/administrators, ow the relationships with the responsible app owners.* Provide guidance while the owners are completing required tasks, following up on incomplete tasks or information.* Hand-hold owners who are responsible for several applications and require additional support.* Be the point of contact, who owns the relationship with the application owners throughout their journey when other resources from our side will be doing deep analysis of the applications in our ecosystem.* Establish and maintain effective communication channels to keep stakeholders informed of program progress, risks, and issues.* Manage stakeholder expectations and ensure alignment with program goals and objectives.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The largest Automotive retailer in the world is looking for ITS Support Specialists / Field Engineers to support their 330 dealerships across North America. The Support Engineers will start their day... More by reviewing system health reports and addressing any urgent IT issues. They ensure the smooth operation of Windows hardware and software, and troubleshoot any Cisco device issues as well. A significant part of the role involves traveling to dealerships within your metropolitan area to handle on-site issues and prevent potential IT problems (15+ dealerships that require driving from Portland to Eugene). You will also work on network improvements and preventative maintenance tasks. You'll end your day by documenting work and communicating the days IT issues and resolutions to stakeholders, with action items to come or that have been completed. This role requires a proactive approach, strong problem-solving skills, and frequent travel. The goal is to not just fix IT issues, but to anticipate and prevent them, ensuring system efficiency and security. Any travel for this role is expensed through the company as well!We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for a Business Analyst to join the team of one of our clients. The Business Analyst will collaborate with users across departments to understand business needs and define... More system changes. This role involves gathering, documenting, and translating requirements into functional specifications for Epicor ERP and HighJump WMS. The Business Analyst will work closely with IT and operations teams to ensure process alignment and optimal system functionality. The pay range for this role is $45-55hr based on experienceWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are looking to hire a senior technical project manager who has experience managing large scale data or asset management projects. The beginning of this role will require sending out corporate... More communications about the asset management collection and documentation effort to get all updated and accurate information into their CMDB. The project management piece will begin after a process is developed alongside the Servicenow/CMDB team for how to track missing assets and figure out who is responsible for them. There will be large data sets of this information and the PM will need to be able to sort through that and work across all levels of organization to clean it up and present on the progress of this.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

he Infrastructure/Security Engineer L2 is responsible for assisting with securing, resolving, and improving network and IT infrastructure and systems security. This role will be working to maintain... More acceptable uptime, continue to enhance the safety of the network and information systems to achieve and maintain compliance with industry standards to include ISO, NIST, HIPAA/HITECH, and CMMC. This role supports to the Global IT team for infrastructure/security improvements and response management and partner with the IT Technical team and IS Applications team to ensure secure management of internal and external business systems. Additionally, will provide infrastructure support and maintenance services for on-prem and cloud infrastructure.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is seeking an Enterprise Architecture Specialist to assist with governing and consolidating architectural diagrams throughout the organization. We are seeking an organized and technically... More adept professional to join our Enterprise Architecture team. The primary responsibility of this role is to federate architectural diagrams from various IT Domain and Platform teams, centralizing them within BizzDesign or another platform, and ensuring they're updated and in the correct formats. This position does not involve designing architectural solutions but requires a solid understanding of architecture concepts and strong project management skills to coordinate cross-team efforts. This role is critical to solving the challenge of disparate and inconsistent documentation across the company. You will play a key role in creating a single source of truth for our enterprise architecture, bridging the gap between domain teams and enterprise solutions.Responsibilities:Collaborate with IT Domain and Platform teams to locate and collect their latest architectural diagrams, such as ACDs, reference architectures, or detailed models.Evaluate and consolidate architectural diagrams from various tools (e.g., Visio, Lucidchart) into a centralized repository within BizzDesign or other designated locations.Work closely with domain teams to understand the types of architectural diagrams, their purposes, and how they align with solutions.Engage with teams across billing, frontline, retail, SAP platforms, etc. to identify documentation gaps and ensure up-to-date diagrams are captured.Articulate the value of centralizing architectural artifacts to technical teams and leadership, driving buy-in and participation.Coordinate efforts across multiple teams, demonstrating strong communication and organizational skills to solve problems and meet objectives.Potentially create or remake architectural diagrams as required to ensure consistency and alignment with company standards.Support the development of a scalable repository structure, ensuring efficient storage, access, and updates of architectural diagrams.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Lead Business Analyst will coordinate and oversee the work of other BAs as it relates to a specific project. The Lead BA must be able to work on and oversee complex projects that are traced... More through inter-related systems and involve stakeholders across different departments to reach a final solution. The BA will also build relationships with stakeholders, become an expert in the business domain and system, mentor junior business analysts, and assist stakeholders in diagnosing problems and understanding needs.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Helpdesk Analyst 1 to join one of their top federal clients on a large defensive weaponry program. This individual will be joining the Information Services team and will... More be supporting the Mission of Strategic Deterrence through continuous improvements and innovation. Some of your responsibilities would include:- Address technical issues within a call center/help desk setting- Collaborate with both internal and external users and organizations to meet customer user-level needs, including resolving support requests and exploring advanced technologies- Handle access requests for user accounts and other desktop support tasks- Utilize automated tools and scripts to enhance efficiency and precision whenever possible- Offer technical support, training, and system documentation to users to ensure smooth application operation - Carry out additional tasks as assignedWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Site/Operations Managers manages all administration, service workload, capacity planning, labor effectiveness and productivity for STC Site Operations while ensuring customer expectations (cost,... More delivery, lead-time, quality, etc.) are met. They are responsible for ensuring safety and environmental compliance are met in support of company policy and programs. Scope of the job:- The role leads the operation team and is based within a Service Technology Center. It may involve regular travel to customer sites within a region and the occasional global travel when required for management reporting.- This role requires daily interaction with all levels of the organization, in both written and verbal formats.- The Operations Manager role requires extensive planning, priority setting, coordinating of work and competing priorities. The incumbent must be able to balance all these items at any given time. - This position manages an annual budget. Previous experience with managing operational/departmental budget/revenue targets is a must. - Depending on the size of the STC site, this role will have between 5 and 15 direct reports and may have overall management responsibility of a site ranging from 15 to 150+ employees.Main Responsibilities:- Oversees the Services business to achieve annual business goals for revenue & gross profit in coordination with the regional and Global STC services strategies and provide monthly reports. - Manages service process improvement, manpower loading, equipment and material needs, and accurate control of all inventories.- Manages and drives all customer issues to closure or initiates support when required.- Manages and develops the service team leaders daily to optimize resource utilization, quality and on-time delivery, time reporting, prioritize and coordinate daily workload, dealing with day-to-day employee issues, and interface with the service team leaders.- Oversees operational expense budgets within agreed upon targets. Evaluates assigned staff skills, develops and deploys employee development programs.- Manages human resources, including selection, recommends staffing levels and changes in accordance with company and departmental mission, coaching, discipline, manpower planning and motivation of staff. - Develops, generates and provides strategic analysis reports (with focus on reason for variance deviation between planned and actual) for Key Performance -Indicators such as: capacity planning, on-time delivery, turn-around-time (TAT), quality, labor hour cost, etc.- Interfaces with appropriate STC personnel (BLM, SHE, HR, Quality, Engineering) on priorities, strategies, and issues.- Ensures that safety standards (SHE) are met and the cleanliness (5S standards) of the shop.- Develops and maintain Quality & ISO procedures, work instructions within the ISO certification guidelines.- Develops and implement adequate and visible measures that are linked to continuous improvement.- Champion VTPS guidelines and principles.This position pays between 125k-135k depending on level of experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A customer is seeking a Project Delivery Manager in the Denver, CO area. - This role involves working on a platform called Contact Management that handles enterprise user email preferences and... More notifications.- This role requires strong leadership, strategic planning, and cross-functional collaboration skills to ensure successful project execution and alignment with business goals.- Project & Program Management: Manage the entire project lifecycle from project definition through implementation, ensuring alignment with organizational goals and objectives.- Coordination & Collaboration: Coordinate multiple teams, including four different teams that sit slightly outside of the - Enterprise organization, ensuring effective communication and collaboration within groups.- Stakeholder Management: Establish and maintain effective communication plans with project teams and key stakeholders, including developers and technical product owners.- Daily Scrum Management: Handle daily scrums and provide day-to-day direction to project resources, ensuring smooth project execution.- Change Management: Ensure effective change management occurs throughout the course of the project.- Documentation & Reporting: Responsible for the preparation of documentation, status reports, and budgets, ensuring accurate and timely reporting.- Technical Coordination: While the role does not require technical expertise in SQL or query pulling, it involves coordinating with teams that have database knowledge and experience with systems like Postgres, AWS, and Informatica.- Can pay $55-60/hWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less