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Sep 15, 2025

Rolling Meadows, IL

|

Project Manager

|

Contract-to-perm

|

$46 - $57 (hourly estimate)

{"JobID":444517,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-88.02,"Longitude":42.07,"Distance":null},"State":"Illinois","Zip":"60008","ReferenceID":"CHI-a2d0ef95-f7c2-45bc-ac67-b2dd8f3b4809","PostedDate":"\/Date(1757972490000)\/","Description":"Technical \u0026 Platform ExpertiseLead Salesforce integration projects (CRM/ERP experience acceptable in lieu of Salesforce).Collaborate with developers, architects, and admins on technical design.Understand data models and APIs (REST/SOAP).Oversee data migration, transformation, and synchronization strategies.Project ManagementApply Agile, Scrum, or hybrid methodologies.Use project planning tools (e.g., Jira, MS Project, Smartsheet).Manage budgets, timelines, and vendor relationships.Handle risk management, issue tracking, and escalation.PMP, PMI-ACP, or equivalent certification preferred.Business \u0026 Stakeholder EngagementTranslate business requirements into technical deliverables.Work cross-functionally with Sales, Marketing, Finance, and IT.Drive user adoption, training, and post-go-live support.Ensure governance and compliance (e.g., GDPR, HIPAA).Engage with C-suite stakeholders and present project milestones.Leadership \u0026 Soft SkillsLead cross-functional workshops and demos.Communicate effectively across technical and non-technical audiences.Navigate ambiguity and shifting priorities.Demonstrate strategic thinking and problem-solving.Create compelling decks and presentations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Salesforce Integration Project Manager","City":"Rolling Meadows","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Minimum 3 years of CRM migration experience.Strong understanding of data migration from CRM and Great Plains accounting modules.Experience working with executive leadership.Ability to speak to technical teams and manage milestone delivery.Familiarity with Planview (not required); Smartsheet, MS Project, or SmartServer are acceptable.","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Technical & Platform ExpertiseLead Salesforce integration projects (CRM/ERP experience acceptable in lieu of Salesforce).Collaborate with developers, architects, and admins on technical... design.Understand data models and APIs (REST/SOAP).Oversee data migration, transformation, and synchronization strategies.Project ManagementApply Agile, Scrum, or hybrid methodologies.Use project planning tools (e.g., Jira, MS Project, Smartsheet).Manage budgets, timelines, and vendor relationships.Handle risk management, issue tracking, and escalation.PMP, PMI-ACP, or equivalent certification preferred.Business & Stakeholder EngagementTranslate business requirements into technical deliverables.Work cross-functionally with Sales, Marketing, Finance, and IT.Drive user adoption, training, and post-go-live support.Ensure governance and compliance (e.g., GDPR, HIPAA).Engage with C-suite stakeholders and present project milestones.Leadership & Soft SkillsLead cross-functional workshops and demos.Communicate effectively across technical and non-technical audiences.Navigate ambiguity and shifting priorities.Demonstrate strategic thinking and problem-solving.Create compelling decks and presentations.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 08, 2025

Pittsburgh, PA

|

Accounting / Finance

|

Perm

|

$110k - $130k (estimate)

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As a Pricing Manager, you will serve as the SME for pricing strategy across our telecommunications product portfolio, including fiber internet, transport, voice, and enterprise services. You will... lead the development of complex pricing models, conduct profitability analyses, evaluate market dynamics, and provide strategic pricing guidance to support revenue growth and margin optimization. You will collaborate closely with cross-functional teams including Sales, Finance, Engineering, and Product Management to ensure pricing aligns with business objectives and market conditions.Key Job Responsibilities: -Lead the creation, evaluation, and refinement of pricing models across all products and customer segments, with a focus on financial viability and competitive positioning.-Provide strategic pricing recommendations to leadership, based on cost analysis, customer demand, and competitive intelligence.-Support Sales with custom pricing requests and complex deal structures, ensuring alignment with margin targets and long-term account profitability.-Analyze the impact of pricing strategies on revenue and margins; monitor KPIs and create dashboards for ongoing reporting.-Work with engineering and operations to understand cost structures and capacity impacts on pricing.-Partner with Product and Marketing teams to develop pricing frameworks for new service offerings and product bundles.-Maintain and continuously improve pricing tools, processes, and documentation to enhance scalability and consistency.-Lead pricing input for large RFPs, RFQs, and contract renewals.-Track and analyze market trends, competitor pricing, and regulatory impacts on pricing strategy.-Collaborate with legal and finance teams on contractual pricing terms and deal approval processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 02, 2025

Arlington, VA

|

Managerial / Professional

|

Perm

|

$65k - $85k (estimate)

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The Office Manager is also accountable for financial management tasks, including billing, accounts receivable, and expense management, ensuring smooth clinic operations and excellent patient service.Key Responsibilities:?Administrative Leadership:?Oversee front office staff, including hiring, training, scheduling, and performance evaluation.?Ensure smooth day-to-day operations by managing patient flow, coordinating appointments, and resolving any administrative challenges.?Uphold clinic policies and procedures, and ensure regulatory compliance with OSHA, HIPAA, and other applicable laws.?Patient Relations:?Serve as the main point of contact for patient inquiries, complaints, and feedback, ensuring excellent customer service.?Supervise patient scheduling, registration, and insurance verification processes.?Ensure a welcoming and professional environment at the front desk.?Financial Management:?Ensure accuracy and time submissions of patient billing, accounts receivable, and insurance claims processes.?Collaborate with the billing department to address claim denials, appeals, and patient payment plans.?Monitor clinic expenses and assist in maintaining budgetary control.?Operations and Compliance:?Ensure the clinic meets all compliance requirements, including OSHA, HIPAA, and state and federal regulations.?Manage inventory of office and clinical supplies and collaborate with vendors for procurement.?Organize and lead team meetings and ensure timely communication with staff and providers.?Staff Development and Training:?Foster a positive and productive work environment by providing ongoing staff training and development.?Conduct regular performance reviews and support staff growth within the clinic.?Cross-train front office staff in billing, scheduling, and insurance processes to ensure flexibility in staffing.?Collaboration:?Work closely with oral surgeons, clinical staff, marketing, and the management team to align administrative and clinical goals.?Assist with marketing and communications efforts to promote the clinic?s services and expand patient referrals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Office Manager","City":"Arlington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelor?s degree in Healthcare Administration, Business, or a related field is preferred; equivalent work experience in healthcare management will be considered.?Experience:?Minimum of 3-5 years of office management experience, preferably in a healthcare setting or dental/oral surgery clinic.?Knowledge of medical billing, insurance processes, and regulatory compliance (HIPAA, OSHA).?Skills:?Strong leadership and communication skills with the ability to motivate and manage a diverse team.?Proficiency in practice management software and Microsoft Office Suite (Excel, Word, Outlook).?Excellent organizational skills with a keen attention to detail.?Ability to multitask, prioritize, and work in a fast-paced environment.?Strong problem-solving skills and the ability to handle conflict with tact and professionalism.Competencies:?Adaptability, leadership, teamwork, customer service, and strategic thinking.?Dependability: Consistently follows instructions, takes responsibility for actions, keeps commitments, and works long hours when needed to meet goals. Ensures tasks are completed on time or communicates if adjustments are required. Additional competencies include conflict resolution, quality management, and change management.","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":85000.0000,"SalaryLow":65000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Office Manager is responsible for overseeing the day-to-day administrative operations of the oral surgery clinic. This role includes managing patient relations, supervising front desk staff,... coordinating schedules, ensuring compliance with healthcare regulations, and facilitating communication between clinical and administrative teams. The Office Manager is also accountable for financial management tasks, including billing, accounts receivable, and expense management, ensuring smooth clinic operations and excellent patient service.Key Responsibilities:?Administrative Leadership:?Oversee front office staff, including hiring, training, scheduling, and performance evaluation.?Ensure smooth day-to-day operations by managing patient flow, coordinating appointments, and resolving any administrative challenges.?Uphold clinic policies and procedures, and ensure regulatory compliance with OSHA, HIPAA, and other applicable laws.?Patient Relations:?Serve as the main point of contact for patient inquiries, complaints, and feedback, ensuring excellent customer service.?Supervise patient scheduling, registration, and insurance verification processes.?Ensure a welcoming and professional environment at the front desk.?Financial Management:?Ensure accuracy and time submissions of patient billing, accounts receivable, and insurance claims processes.?Collaborate with the billing department to address claim denials, appeals, and patient payment plans.?Monitor clinic expenses and assist in maintaining budgetary control.?Operations and Compliance:?Ensure the clinic meets all compliance requirements, including OSHA, HIPAA, and state and federal regulations.?Manage inventory of office and clinical supplies and collaborate with vendors for procurement.?Organize and lead team meetings and ensure timely communication with staff and providers.?Staff Development and Training:?Foster a positive and productive work environment by providing ongoing staff training and development.?Conduct regular performance reviews and support staff growth within the clinic.?Cross-train front office staff in billing, scheduling, and insurance processes to ensure flexibility in staffing.?Collaboration:?Work closely with oral surgeons, clinical staff, marketing, and the management team to align administrative and clinical goals.?Assist with marketing and communications efforts to promote the clinic?s services and expand patient referrals.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 06, 2025

Duluth, GA

|

Sales

|

Perm

|

$130k - $140k (estimate)

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This role involves executing sales and marketing strategies for client\u0027s full line of channel-appropriate products across assigned regions.Key responsibilities include:Driving sales growth and achieving revenue and margin targets.Managing the sales process and overseeing the performance of reps and Territory Managers.Building and maintaining strong relationships with both new and existing customers.Utilizing the client Account Management Sales process, including the Keep, Convert, Grow (KCG) pipeline.Providing feedback to Product Line Managers on product needs and market opportunities.This role is both strategic and hands-on, requiring direct involvement in sales activities and account management to ensure long-term success.?Increases sales of products through appropriate distribution channels by visiting distributor corporate and branch locations.?Performs annual Account Discovery planning for customer Value Confirmation at the National, Strategic and Top Core Accounts within the Region(s).?Manages and directs manufacturer?s representatives? and/or Territory Managers? activities and Pipeline performance, where appropriate, to expand the target market channel.?Meets or exceeds established sales budget.?Evaluates, identifies, and recommends products with the client\u0027s engineering and sourcing departments to add high value products that expand the product portfolio.?Collaborates with the Pricing Manager on pricing strategies for product lines.?Collaborates with the Marketing team to implement regional and national customer marketing plans.?Contributes to the development of the organization?s strategic direction to increase sales of products through the wholesale distribution channel. ?Performs weekly, monthly, quarterly and annual cadences as required within the client\u0027s Sales Process.?Performs other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Regional Sales Manager","City":"Duluth","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5 ? 7 years of experience managing sales representatives in a region or nationwide territory in a manufacturing or distribution environment?Intermediate experience utilizing Microsoft Office Suite, especially Word, Excel, and PowerPoint ?Experience utilizing a CRM?Knowledge of HVACR or Electrical and lighting products, two step distribution selling models and commercial customers in the US HVACR and/or Electrical market?Demonstrates strong analytical, organizational, and problem-solving abilities for establishing and overseeing independent manufacturer?s representatives ?Experience working in a fast paced and high-volume work environment.?Proactive ?self-starter? with a strong attention to detail.?Excellent communication skills, both verbal and written, with the ability to interact with all employee levels including executive management, as well as customers.?Exhibits professional sales and persuasive communication skills evident in both one-on-one and group presentations?Capable of reaching decision makers and gaining commitment?Possesses adept listening and probing skills to understand customers? needs ?Valid Driver?s License","Skills":"","Industry":"Sales","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Regional Sales Manager is responsible for growing market share within the trade channel by working through wholesale distributors and managing, where applicable, manufacturers? representatives... and/or Territory Managers. This role involves executing sales and marketing strategies for client's full line of channel-appropriate products across assigned regions.Key responsibilities include:Driving sales growth and achieving revenue and margin targets.Managing the sales process and overseeing the performance of reps and Territory Managers.Building and maintaining strong relationships with both new and existing customers.Utilizing the client Account Management Sales process, including the Keep, Convert, Grow (KCG) pipeline.Providing feedback to Product Line Managers on product needs and market opportunities.This role is both strategic and hands-on, requiring direct involvement in sales activities and account management to ensure long-term success.?Increases sales of products through appropriate distribution channels by visiting distributor corporate and branch locations.?Performs annual Account Discovery planning for customer Value Confirmation at the National, Strategic and Top Core Accounts within the Region(s).?Manages and directs manufacturer?s representatives? and/or Territory Managers? activities and Pipeline performance, where appropriate, to expand the target market channel.?Meets or exceeds established sales budget.?Evaluates, identifies, and recommends products with the client's engineering and sourcing departments to add high value products that expand the product portfolio.?Collaborates with the Pricing Manager on pricing strategies for product lines.?Collaborates with the Marketing team to implement regional and national customer marketing plans.?Contributes to the development of the organization?s strategic direction to increase sales of products through the wholesale distribution channel. ?Performs weekly, monthly, quarterly and annual cadences as required within the client's Sales Process.?Performs other duties as assigned.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 18, 2025

Chicago, IL

|

Business Analyst (BA)

|

Contract

|

$24 - $30 (hourly estimate)

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The Associate Digital Asset Manager will work closely with the Digital Asset Supervisor and other Digital Asset Managers in a short-term role focused on completing the migration of assets into the... Digital Asset Management system.Ideal candidates for this position should have experience supporting internal tools and consumer-facing online products. They should possess strong skills in working effectively with a diverse group of stakeholders and colleagues across global teams. The ability to collaborate with vendors is not required for this role. The successful candidate will thrive in a challenging and fast-paced environment. They should demonstrate exceptional interpersonal and leadership skills, be self-motivated, and excel at managing multiple projects and priorities efficiently.Position Responsibilities:? Maintaining and supporting digital assets for the digital asset management system, self-service ad-builder, image distribution, among many other marketing channels? Review, approve, and uploaded marketing assets, ensuring that they adhere to DAM governance? Ensured taxonomy and metadata standards are adhered to in order to provide efficient search and accurate usage rights? Provide quality control of digital image content, metadata, and asset properties? Process assets in a timely manner? Manage multiple projects? Role management for system access? Work directly with third-party vendors? Assist in user training? Communicate project status to Product Development Manager? Conducting audits of the digital assets to ensure the accurate and continuous organization of assets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 03, 2025

Hawthorne, CA

|

Managerial / Professional

|

Perm

|

$150k - $170k (estimate)

{"JobID":440088,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.34,"Longitude":33.91,"Distance":null},"State":"California","Zip":"90250","ReferenceID":"DGO-c84e5640-67f0-4787-b8bb-f64548798d35","PostedDate":"\/Date(1756917907000)\/","Description":"- Oversee daily operations at both properties, ensuring seamless coordination across all departments.- Monitor performance metrics and implement best practices that elevate guest satisfaction and operational results.- Engage directly with guests to gather feedback, resolve concerns, and enhance service quality.- Lead regular strategy meetings with department heads to improve efficiency and foster a positive, productive culture.- Manage budgets, optimize revenue strategies, and partner on marketing initiatives.- Inspire, mentor, and develop your teams to deliver excellence in line with company\u0027s core values.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Dual General Manager","City":"Hawthorne","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- A minimum six (6) years of experience in the hotel industry.- A minimum four (4) years of progressive leadership experience in hotel operations, sales and marketing, or related professional area.- Proven leadership experience in hotel operations (multi-property experience strongly preferred).- Exceptional communication and interpersonal skills to engage teams, guests, and partners.- Strong financial acumen with the ability to manage budgets and drive revenue growth.- A problem-solving mindset and adaptability in fast-paced environments.- A genuine passion for hospitality and a commitment to creating memorable guest experiences.","Skills":"","Industry":"Managerial / Professional","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":170000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

- Oversee daily operations at both properties, ensuring seamless coordination across all departments.- Monitor performance metrics and implement best practices that elevate guest satisfaction and... operational results.- Engage directly with guests to gather feedback, resolve concerns, and enhance service quality.- Lead regular strategy meetings with department heads to improve efficiency and foster a positive, productive culture.- Manage budgets, optimize revenue strategies, and partner on marketing initiatives.- Inspire, mentor, and develop your teams to deliver excellence in line with company's core values.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 08, 2025

New York, NY

|

Project Manager

|

Perm

|

$150k - $200k (estimate)

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This position will be responsible for helping grow our team and our aviation business out of the NYC office. It will also include winning, managing and delivering projects for clients at major large hub commercial service airports and Department of Defense airport facilities within our Airport Infrastructure Sub-sector.Projects will include aviation infrastructure conceptual and final designs, technical reports and presentations, airspace analyses, master plan updates and other planning studies, construction or rehabilitation of airfield pavements such as runways, taxiways and aprons, and other miscellaneous improvements. This individual will work closely with the New York City Aviation Team Leader and the Airport Infrastructure Sector Leader to manage and grow the New York City Aviation Team. This individual may direct several project team members and will lead most aspects of project from initial scoping through construction and project close-out.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Aviation Infrastructure Project Manager","City":"New York","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Your Key ResponsibilitiesInterfacing directly with clients that include various Airport Authorities, State Aviation Authorities, and Department of Defense representatives.In-depth knowledge of clients? needs and standards and upcoming Capital Improvement Program (CIP) projects.Leading design objectives and advancing airport projects through completion and final close-outPrepares project Scope of Services and engineering fees, establishes project goals, milestones, and procedures, defines roles and responsibilities, coordinates project resources, and monitors project progress.Work with the design team on deliverables, including preparation of drawings utilizing AutoCAD Civil 3D, preparation of project specifications and construction cost estimates.Preparing grant administration paperwork for the Federal Aviation Administration?s (FAA?s) Airport Improvement Program (AIP), as well as State grant administration.Provides guidance to Resident Engineers during construction with the ability and confidence to solve problems as needed.Lead the preparation of proposals and statements of qualifications.Actively participates in the marketing process by delivering quality work, providing excellent client service, and assisting with project pursuits.Takes active mentoring role; encourages, motivates, and develops others for high performance; ensures that mistakes become learning experiences.Your Capabilities and CredentialsExperience with the FAA?s Airport Improvement Program procedures and the FAA?s Advisory Circulars is preferred.Strong aviation infrastructure design experienceAbility to manage all aspects of airport infrastructure project development.Experience in successful aviation project pursuits including identifying opportunities, client engagement, developing teaming strategies and developing proposals.Strong ability to review designs for quality and completenessStrong client interaction and relationship skills.Excellent verbal and written communication skills, multi-tasking, strong attentiveness to detail.Willingness to learn new skills and interface with multiple project managers with a focus on mentoring staff and nurturing organic growth within a dynamic team environment.Education and ExperienceBachelor\u0027s Degree in Civil Engineering or related fieldMinimum of 7 years of design, project management, or construction administration experience relating to airport infrastructureMust have an active U.S. Professional Engineer license. PE license in the State of New York or New Jersey is preferred.Candidate will primarily work in an office setting in New York, NY. Occasional field work may be required. Telecommuting is permitted up to 2 days a week, depending on business need.#INDInfrastructureThis description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":150000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A career in transportation is more than bridges, roads, and rail. As we plan, design, and manage projects that move people and goods from Point A to Point B, we create connections that transform our... communities. Every airport, road, bridge, port, or transit project is an opportunity to make communities safer, cleaner, and more resilient. Together, we?re making an impact around the world.?Your OpportunityOur Airports Team is taking airport design to the next level. From roadway to runway or full terminal design, we?ll take your career to new heights.The New York City, NY office is looking for an Aviation Project Manager to join our team and help manage and grow our NYC Aviation group! This position will be responsible for helping grow our team and our aviation business out of the NYC office. It will also include winning, managing and delivering projects for clients at major large hub commercial service airports and Department of Defense airport facilities within our Airport Infrastructure Sub-sector.Projects will include aviation infrastructure conceptual and final designs, technical reports and presentations, airspace analyses, master plan updates and other planning studies, construction or rehabilitation of airfield pavements such as runways, taxiways and aprons, and other miscellaneous improvements. This individual will work closely with the New York City Aviation Team Leader and the Airport Infrastructure Sector Leader to manage and grow the New York City Aviation Team. This individual may direct several project team members and will lead most aspects of project from initial scoping through construction and project close-out.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 09, 2025

Hawthorne, CA

|

Sales

|

Perm

|

$130k - $180k (estimate)

{"JobID":442473,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-118.34,"Longitude":33.91,"Distance":null},"State":"California","Zip":"90250","ReferenceID":"SJC-52533810-02ac-497f-aa46-96499b4e5537","PostedDate":"\/Date(1757458064000)\/","Description":"Insigh Global is looking for a Sr. Business Development Manager based in Hawthorne, CA for a leading satellite internet provider is transforming global connectivity through a low-latency broadband network that reaches underserved communities, businesses, and governments. As part of the Product Growth team, this role focuses on expanding consumer adoption across the U.S. and Canada through strategic partnerships, bundled offerings, and innovative go-to-market strategies.The ideal candidate brings deep experience in business development and strategic partnerships within consumer tech, telecom, or subscription-based services. This role is perfect for someone who thrives in fast-paced environments, excels at building new business models, and can translate ideas into scalable revenue-generating initiatives.Role Summary- As a Senior Business Development Manager, you?ll lead efforts to grow the consumer footprint by identifying and executing commercial opportunities with adjacent industries, digital platforms, and affiliate channels. You?ll be responsible for structuring deals, launching joint initiatives, and influencing product strategy through market insights.Key Responsibilities- Develop and execute strategies to expand consumer reach through partnerships, bundled services, and new distribution models- Identify and manage emerging acquisition channels such as affiliate programs, membership groups, utilities, and content platforms- Lead deal structuring and negotiations, ensuring alignment with growth and profitability goals- Launch joint go-to-market initiatives that drive customer acquisition and revenue- Apply regional market knowledge to craft commercial agreements that resonate with target demographics- Represent the company in external meetings, including executive-level discussions with potential partners- Gather and analyze feedback from customers and partners to inform product, pricing, and market strategies- Report progress and insights to leadership, offering recommendations for future growth- Collaborate cross-functionally with product, sales, marketing, engineering, and finance teams to build commercially viable offerings- Build business cases for bundled solutions (e.g., hardware, content, services), including pilot programs and customer value analysis- Conduct ongoing market and competitive research to identify trends and opportunitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Sr. Business Development Manager","City":"Hawthorne","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor?s degree in business, economics, engineering, finance, or a related field- 8+ years of experience in business development, partnerships, or sales within consumer tech, telecom, utilities, or subscription services- 5+ years of experience negotiating commercial agreements and leading revenue-focused initiatives- Ability to travel 50% of the time","Skills":"","Industry":"Sales","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":180000.0000,"SalaryLow":130000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insigh Global is looking for a Sr. Business Development Manager based in Hawthorne, CA for a leading satellite internet provider is transforming global connectivity through a low-latency broadband... network that reaches underserved communities, businesses, and governments. As part of the Product Growth team, this role focuses on expanding consumer adoption across the U.S. and Canada through strategic partnerships, bundled offerings, and innovative go-to-market strategies.The ideal candidate brings deep experience in business development and strategic partnerships within consumer tech, telecom, or subscription-based services. This role is perfect for someone who thrives in fast-paced environments, excels at building new business models, and can translate ideas into scalable revenue-generating initiatives.Role Summary- As a Senior Business Development Manager, you?ll lead efforts to grow the consumer footprint by identifying and executing commercial opportunities with adjacent industries, digital platforms, and affiliate channels. You?ll be responsible for structuring deals, launching joint initiatives, and influencing product strategy through market insights.Key Responsibilities- Develop and execute strategies to expand consumer reach through partnerships, bundled services, and new distribution models- Identify and manage emerging acquisition channels such as affiliate programs, membership groups, utilities, and content platforms- Lead deal structuring and negotiations, ensuring alignment with growth and profitability goals- Launch joint go-to-market initiatives that drive customer acquisition and revenue- Apply regional market knowledge to craft commercial agreements that resonate with target demographics- Represent the company in external meetings, including executive-level discussions with potential partners- Gather and analyze feedback from customers and partners to inform product, pricing, and market strategies- Report progress and insights to leadership, offering recommendations for future growth- Collaborate cross-functionally with product, sales, marketing, engineering, and finance teams to build commercially viable offerings- Build business cases for bundled solutions (e.g., hardware, content, services), including pilot programs and customer value analysis- Conduct ongoing market and competitive research to identify trends and opportunitiesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Sep 12, 2025

Naperville, IL

|

Mechanical Engineering

|

Contract-to-perm

|

$60 - $75 (hourly estimate)

{"JobID":443657,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-88.15,"Longitude":41.76,"Distance":null},"State":"Illinois","Zip":"60563","ReferenceID":"CHI-92b9c7fa-0bc5-4986-8864-423ed73565e9","PostedDate":"\/Date(1757687740000)\/","Description":"Connect or translate between business and technical? Build the strategic roadmap of the product and lead on-going product lifecycle governance? Facilitate the value prop, data and analytics that matter, and technical readiness with the Business Owner? Promote enterprise digital strategy, leveraging the power and value of our ONE Ecolab digital brand to empower business growth? Interact with customers, assisting on the ?digital sale?? Identify opportunities for business-led delivery, and provide consultative support in understanding trade-offs and developing consensus? Protect and grow margins through product management? Drive innovation leadership all the way from idea creation through market execution? Promote new technology opportunities and trends to business partners? Communicate emerging business and consumer trends to delivery teams? Broker internal and external resources? Collaborate with delivery team(s) to deliver prioritized features, functional support, financial management, and release management? Manages and leads high level project plans and communicates status updates to stakeholders? Deliver the best outcome-based solutions to our customers through digital programs and products? Coach employees to make use of technology and information? Lead business analysts, knows what the team can deliver, and drives delivery commitments? Attract, develop and retain capable digital marketing talenWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Product Manager","City":"Naperville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Degree in Marketing, Science, Engineering, Computer Science, Software Engineering or related field? 10+ years of relevant experience? Demonstrated ability influence without authority? Product discovery and ideation experience? Ability to communicate effectively across a variety of stakeholders (business owners, developers, senior business leaders)? Proven track record of successfully delivering projects on time, in budget, to scope, and with high quality? Resourceful and independently driven with bias toward action, able to deliver results with light-touch direction? Ability to work deep in the details while driving the bigger, strategic picture? Experience in software development","Skills":"","Industry":"Mechanical Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":75.0000,"SalaryLow":60.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Connect or translate between business and technical? Build the strategic roadmap of the product and lead on-going product lifecycle governance? Facilitate the value prop, data and analytics that... matter, and technical readiness with the Business Owner? Promote enterprise digital strategy, leveraging the power and value of our ONE Ecolab digital brand to empower business growth? Interact with customers, assisting on the ?digital sale?? Identify opportunities for business-led delivery, and provide consultative support in understanding trade-offs and developing consensus? Protect and grow margins through product management? Drive innovation leadership all the way from idea creation through market execution? Promote new technology opportunities and trends to business partners? Communicate emerging business and consumer trends to delivery teams? Broker internal and external resources? Collaborate with delivery team(s) to deliver prioritized features, functional support, financial management, and release management? Manages and leads high level project plans and communicates status updates to stakeholders? Deliver the best outcome-based solutions to our customers through digital programs and products? Coach employees to make use of technology and information? Lead business analysts, knows what the team can deliver, and drives delivery commitments? Attract, develop and retain capable digital marketing talenWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Aug 20, 2025

Colorado Springs, CO

|

Engineering (Non IT)

|

Perm

|

$80k - $95k (estimate)

{"JobID":435614,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-104.76,"Longitude":38.86,"Distance":null},"State":"Colorado","Zip":"80910","ReferenceID":"DGO-84a045fa-9351-4891-aabc-90f2384c9f3b","PostedDate":"\/Date(1755693652000)\/","Description":"Insight Global\u0027s client has over 40 years of experience designing and manufacturing sign solutions for the transportation and petroleum. Making top notch products for the nation\u0027s leading fuel retailers and transportation agencies to create premier sign solutions. They are seeking a talented Field \u0026 Customer Service Manager to help lead their team.The Field \u0026 Customer Service Manager will be responsible for leading the customer service team and overseeing field operations. The successful candidate will be responsible for ensuring customer satisfaction, managing field operations efficiently, and driving continuous improvement in both areas. You will play a critical role in the post-install stage of a products lifecycle.Job Responsibilities:Customer Service Team Management: Lead and oversee customer service representatives and operations to ensure timely and efficient resolution of customer issues and complaints to ensure a high level of customer satisfaction.Field Operations Team Management: Lead and oversee field operation teams to ensure timely and efficient product pre-installation testing, installations, repairs, and maintenance.- Coordinate with field technicians and internal/external obligations to schedule and prioritize tasks and assign/schedule field technicians to optimize service coverage and response times.Team Management and Development- Provide training and support to field technicians to ensure technical competency, customer service excellence, and ensure compliance with safety standards and regulations.- Train and develop customer service and field operations teams.- Improve, develop, and implement policies, procedures, and standards.- Collaborate with sales, marketing, customer project manager, product development and engineering teams to develop and implement operational strategies aimed at improving service efficiency and effectiveness.Customer Satisfaction and Relationship Management:- Drive and monitor customer issues, feedback and satisfaction levels taking proactive measures to address any issues or concerns in a timely manner.- Maintain and manage a field issue database to identify and highlight endemic issues.- Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.- Serve as a point of escalation for complex customer inquiries or complaints, resolving issues in a timely and satisfactory manner.Performance Analysis and Reporting- Set clear objectives and performance targets and monitor team performance and productivity, ensuring adherence to quality standards and service level agreements.- Utilizing the results of the analysis and reporting, use data-driven insights to make informed decisions and drive continuous improvement initiatives.- Prepare reports for upper management reviewOther responsibilities as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Field \u0026 Customer Service Manager","City":"Colorado Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 10+ years of experience in managing customer service and field operations teams in a technical (mechanical/electrical or adjacent) industry, managing 5+ people - Experience putting processes in place with scheduling, response time, personnel, training, etc.- From an ITS, Telecom, manufacturing, or other relevant industry- Serve as the face of this department but not afraid to get their hands dirty and be hands on - Strong leadership skills with the ability to motivate and inspire teams to achieve goals.- A well-rounded individual that is a self-starter and has good self-management/organization skills a must- Comfortable traveling up to 50%","Skills":"- Any OSHA certifications and/or knowledge","Industry":"Engineering (Non IT)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":95000.0000,"SalaryLow":80000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global's client has over 40 years of experience designing and manufacturing sign solutions for the transportation and petroleum. Making top notch products for the nation's leading fuel... retailers and transportation agencies to create premier sign solutions. They are seeking a talented Field & Customer Service Manager to help lead their team.The Field & Customer Service Manager will be responsible for leading the customer service team and overseeing field operations. The successful candidate will be responsible for ensuring customer satisfaction, managing field operations efficiently, and driving continuous improvement in both areas. You will play a critical role in the post-install stage of a products lifecycle.Job Responsibilities:Customer Service Team Management: Lead and oversee customer service representatives and operations to ensure timely and efficient resolution of customer issues and complaints to ensure a high level of customer satisfaction.Field Operations Team Management: Lead and oversee field operation teams to ensure timely and efficient product pre-installation testing, installations, repairs, and maintenance.- Coordinate with field technicians and internal/external obligations to schedule and prioritize tasks and assign/schedule field technicians to optimize service coverage and response times.Team Management and Development- Provide training and support to field technicians to ensure technical competency, customer service excellence, and ensure compliance with safety standards and regulations.- Train and develop customer service and field operations teams.- Improve, develop, and implement policies, procedures, and standards.- Collaborate with sales, marketing, customer project manager, product development and engineering teams to develop and implement operational strategies aimed at improving service efficiency and effectiveness.Customer Satisfaction and Relationship Management:- Drive and monitor customer issues, feedback and satisfaction levels taking proactive measures to address any issues or concerns in a timely manner.- Maintain and manage a field issue database to identify and highlight endemic issues.- Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.- Serve as a point of escalation for complex customer inquiries or complaints, resolving issues in a timely and satisfactory manner.Performance Analysis and Reporting- Set clear objectives and performance targets and monitor team performance and productivity, ensuring adherence to quality standards and service level agreements.- Utilizing the results of the analysis and reporting, use data-driven insights to make informed decisions and drive continuous improvement initiatives.- Prepare reports for upper management reviewOther responsibilities as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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