Job Search Results for call center

Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams. This will be calling insurance plan members to assist and/or... More schedule the Annual Wellness Visit, assist with finding new Primary Care Providers and may help members connect with member services for any benefit questions or concerns. Agents need to be able to demonstrate excellent verbal communication and presentation skills with or without a script in a professional, personable, empathetic and friendly way. They must have strong listening skills and have the ability to adapt and respond to any communication from members. This is a full time, 40 hour/week opportunity and attendance/hours will be tracked based on actual calling time. The representative will enter the answers into the automated system online. This information will be transferred automatically to the end client where the database is held. There will be a virtual, paid training session for every person before they begin on the phones. During the training, they will be provided with a script to learn and practice with their instructor. They will also be walked through how to navigate the online portal in the training. Once the resources are approved to begin on their own, their calls will be tracked for length and volume every day. The lowest expectation would be around 70-90 calls per day. The managers are looking for people with a strong, pleasant and happy phone presence. Individuals need to have their own computer or laptop with a Windows 10 or 11 based system -- NO Macbook or Chromebook.This project ends on December 12th. Shifts are first come first basis.14 Openings: M-F 8AM - 4:30 EST12 Openings: M-F 9AM - 5:30 EST12 Openings: M-F 10AM - 6:30 EST12 Openings: M-F 11AM - 7:30 EST25 Candidates to start on 8.1125 Candidates to start on 8.18We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of our large transportation clients is looking for a recruiting assistant to help qualify and pre-screen candidates to send to internal recruiters for interviews. This candidate should be... More comfortable in a high volume setting, used to multitasking, and managing their time efficiently to achieve company metrics and KPIs. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel... More between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our analytic client. This role involves handling inbound client inquiries via phone and... More email, providing exceptional service, and performing advanced data entry and processing tasks. The ideal candidate will have strong communication skills, a high level of accuracy, and experience working in a regulated environment.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This candidate will be assisting patients in scheduling their appointments for outpatient services. They will be taking a minimum of 70+ inbound/outbound calls per day. Calls will include but are not... More limited to preregistration, coordinating patient schedules to maximize patient and physician satisfaction, estimating patient financial responsibility, collect insurance information, payment information, and deductible. In addition, this candidate will ensure that the patient meets the hospital financial policies/guidelines for services scheduled. Lastly this candidate will communicate to the patient any necessary instructions and directions for their appointments plus any additional information from the doctor. The ideal candidate possesses great customer service skills, has a strong ability to multitask, can problem solve quickly, can de-escalate situations, and work with difficult patients. This candidate will be using Altera (EMR) and navigating 10 other systems so they need to be tech savvy while also driving the conversation with the patient.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A banking client is looking for a Loan Operations Team Lead to sit in Cheshire CT. The Operations Team Lead will be a working manager, along with managing a team of 5. This person is going to be... More working specifically with car loans, and must have a customer first mentality. They will be responsible for processing and monitoring loan payments, improve processes and performance while supporting staff development. They must have previous managerial experience.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care Manager for the Hilton Head, SC market. Responsibilities: - Manage escalated and large... More warranty issues for closed homes, including insurance/litigation - Conduct in-person homeowner assessments on an as needed basis. - Determine if corrective work order is needed. - Lead root-cause analysis. - Manage trades to completion of service requests to customers satisfaction. - Perform minor service related tasks (e.g., adjustments, repairs), as requested. - Establish and maintain positive customer relationships. - Determine trade accountability for back charges and P.O.s. - Authorize payment for work performed up to approval limits.- Follow applicable legal protocol and process necessary workflow. - Partner with other Customer Care Managers to address escalated homeowner concerns. - Manage, contain, and continuously improve warranty spend. - Participate in Lean initiatives to improve overall efficiencies of the Division. - Communicate and facilitate training to FMs on product or process issues to eliminate long-term risk.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Youll lead a small but growing support operation (currently six agents) and jump in personally when high-stakes issues arise. Your mandate: tighten day-to-day ticket management, improve after-hours... More accountability, and be the voice of the customer across Alpine.100K OTEWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking a dedicated and proactive Microsoft Power Platform Production and Operational Support Engineer to join our dynamic technology team. In this role, you will be responsible for ensuring... More the stability, performance, and reliability of our Power Platform solutions in production environments. You will leverage your deep knowledge of observability, monitoring, alerting, and troubleshooting to maintain seamless operations, while also driving innovation and enhancements through your understanding of Microsoft Fabric and its integration with the Power Platform.What you can expect: Monitor and manage Microsoft Power Platform environments, ensuring high availability, optimal performance, and robust security. Design, implement, and maintain end-to-end observability solutions, including centralized logging, metrics, and distributed tracing for Power Platform components. Develop and configure effective monitoring and alerting systems to proactively identify performance issues, outages, or abnormal system behaviors. Respond promptly to incidents and service interruptions, executing root-cause analysis and troubleshooting to restore services efficiently. Collaborate closely with development, infrastructure, and business teams to continuously improve operational processes and system resilience. Drive the adoption and integration of Microsoft Fabric within Power Platform solutions, optimizing data flows, governance, and analytics. Provide technical expertise and guidance in using Microsoft Fabric to enhance Power Platform applications, ensuring seamless data integration and reporting. Document operational procedures, troubleshooting guides, and knowledge base articles for internal and cross-functional use. Participate in after-hours on-call rotations and support activities as needed to ensure production system uptime. Stay current with the latest advancements in Power Platform, Microsoft Fabric, Azure, and related cloud technologies.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

A large tire manufacturing company located in Bend, Or is looking to add a Network Engineer II to help perform intermediate level network engineering and operational tasks to support infrastructure,... More applications, and systems. This person is responsible for analyzing, designing, installing, configuring, maintaining, and repairing network infrastructure and application components. This Network Engineer II performs a wide variety of evaluation, maintenance, installation, and training tasks to ensure the network performance meets company and user satisfaction at Headquarters in Bend, OR, and the Operations Center in Prineville, OR.BENEFITS: Relocation Package Annual profit-sharing bonus Medical, dental, vision, and life insurance Company-funded retirement plan - no cost to employee Paid holidays Paid time off Tuition Assistance Employee discountWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less