Job Search Results for call center

One of Insight Global's clients is looking for a medical phone receptionist for the Pain Management Team in Langhorne, PA. This person will greet patients and visitors when they walk in. This person... More will be taking all phone calls, routing phone calls to different people within the hospital, taking insurance cards, scanning them in, taking co-pays, scheduling follow-ups, and sometimes calling office visit referrals. This is a fast-paced environment with an opportunity to find a full-time role within the growing health system. The schedule will be 8:00 am-4:30 pm Monday - Friday.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This is a mid-level position within the Network Support team. Works under moderate supervision performing more complex tasks as directed, completing routine assignments on time. Provides first level... More customer support; assisting with the resolution of technical and service trouble reporting issues. Functions as the customer advocate ensuring all technical problems and issues are resolved or escalated in a timely manner. Communicates all maintenance and installation activities that may impact services provided to customers to detect, act on and track all problems.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in Norfolk, Virgina. The service deliver rep will be the... More clients first point of contact. Additional responsibilities include inbound and outbound calls, resolving open cases, and following up with customers in a timely manner regarding their payments. They are looking for someone who is adaptable, empathetic, a good multitasker, and organized.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in Norfolk, Virgina. The service deliver rep will be the... More clients first point of contact. Additional responsibilities include inbound and outbound calls, resolving open cases, and following up with customers in a timely manner regarding their payments. They are looking for someone who is adaptable, empathetic, a good multitasker, and organized.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

One of Insight Global's large healthcare clients is in need of a patient services representative. This individual will support their financial services department between the hours of 7:00am-5:00pm.... More This individual will be responsible for customer service responsibilities. The duties include; answering inbound calls, gathering and interpreting information and then relaying the information to the clinical team.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

An employer is looking for a large group of Transportation Specialists to start and join the ROC (relay operations center) team as they are staffing up for one of this company's busiest time of the... More year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. You will be communicating with facility managers, warehouse managers, fulfillment centers, drivers, and vendors on a daily basis and must deliver excellent customer service while working with a quick turnaround time to resolve issues and close out cases. You will not be working with or taking calls from end-customers. This is not a customer service position! This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy number of inbound calls and helping resolve issues. A few examples of scenarios that you will be helping support are drivers having roadside issues such as a flat tire, hitting inclement weather which delays their route and ETA, or drivers not having any empty trailers to pick up products (#1 call you will take in this position).This team is called Disruption Management, and that is exactly what you will be doing on a daily basis, helping manage and resolve anything that might cause a delay or disruption with a driver getting from Point A to Point B.Your permanent schedule after training will fall over the weekend (both Saturdays and Sundays) and your first 3 weeks of the job will be training which will be Monday-Friday in person/in office. Amazon operates 24/7 365, so being comfortable working on all major holidays including but not limited to Presidents Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Black Friday, Xmas Eve, Xmas Day and New Years Eve, is a must, as well as a heavy amount of OT and MOT (mandatory overtime) is important for this team throughout the yearWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Team:Upstart's Collections team is seeking to hire Senior Collections Associates to join our team. As a Senior CollectionsAssociate, you will be responsible for providing a great borrower... More experience while helping bring borrowers' accounts outof delinquency. Other responsibilities include contacting borrowers via phone and educating on account and lendingsuccess, consistently meeting performance and quality expectations and targets, identifying trends and suggestingareas of opportunity based on borrower interaction. This team needs compassionate and caring individuals who haveconfidence to negotiate and educate a borrower through difficult circumstances.How you'll make an impact Assist and support our most at risk borrowers in a timely manner while maintaining strict adherence to Upstart'spolicies and procedures Troubleshoot when challenges arise; keeping a strong focus on customer service and overall borrowersatisfaction Support team projects as they may occur to enhance the quality or efficiency of borrower support and paymentrecovery Become a subject matter expert in helping borrowers to bring their accounts current through strong negotiationskills, having an understanding of how payments and delinquency work, and demonstrating compassion andempathy towards our borrowersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Member Services Representative will be responsible for fielding incoming phone calls from customers with inquiries on their account, website, and other non-technical issues. Day to Day: A client... More of Insight Global is looking for Level 1 and Level 2 Member Service Representatives who will be responsible for the following: *Resolve incoming calls concerning members' eligibility, benefits, provider information, monthly premium billing, medical claims billing, status and clinical and pharmacy need *Coordinate member plan needs from changing a Primary Care Provider to assisting with clinical or pharmacy related matters *Accurately document and direct appeals and grievances according to department protocols and procedures and may help with research and resolution *Research and validate claims and/or billing issues, and follows department procedure and policies to resolve these issues within set timelines *Reviews and analyzes member claims for accuracy as well as educate members on how benefits are appliedWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

The Document Review Clerk is responsible for scanning files and making sure they are in order as well as accounted for. This includes ensuring the files reflect the spreadsheets and criteria they... More receive from internal customers and account leads in the departments of the site. Once scanning is complete and files are accounted for they will update the internal system to record where the file is located as well as move the files to the back vault. This person will learn to understand the timeline of loans from beginning to end as they go through training. Additionally they will communicate though Outlook, Microsoft Teams, and face to face as they locate files and update information. The ideal candidate is highly organized to hit various deadlines, has strong attention to detail, time management, organization with prioritization, is well versed in Excel, team player and comfortable working in a fast-paced environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less