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Oct 24, 2024

Washington, DC

|

Administrative Assistant

|

Contract-to-perm

|

$21 - $26 (hourly estimate)

{"JobID":387969,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.0135454545455,"Longitude":38.9122727272727,"Distance":null},"State":"District Of Columbia","Zip":"20535","ReferenceID":"DC0-743173","PostedDate":"\/Date(1729779253000)\/","Description":"The Customer Service Representative is responsible for the data entry of work orders related to the maintenance needs of the facility. This position will require the independent judgement to plan, prioritize, and organize a diverse workload. This is a union position paying a flat rate of $26.03/hour. Responsibilities include: espond to queries, amend data, and reissue tasks as needed.Enter maintenance slip data into a CMMS system.Walk through parking garage and administer tickets to incorrectly parked vehiclesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Top Secret Customer Service Representative","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"High-school DiplomaAn Active Top Secret or Interim Top Secret Clearance3 years\u0027 of experience in an administrative/call center settingExperience with data entry","Skills":"Experience with CMMS","Industry":"Administrative Assistant","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":26.0300,"SalaryLow":20.8240,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Customer Service Representative is responsible for the data entry of work orders related to the maintenance needs of the facility. This position will require the independent judgement to plan,... prioritize, and organize a diverse workload. This is a union position paying a flat rate of $26.03/hour. Responsibilities include: espond to queries, amend data, and reissue tasks as needed.Enter maintenance slip data into a CMMS system.Walk through parking garage and administer tickets to incorrectly parked vehiclesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 16, 2024

Northlake, IL

|

Customer Service

|

Contract-to-perm

|

$14 - $18 (hourly estimate)

{"JobID":386612,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-87.8573636363636,"Longitude":41.9011818181818,"Distance":null},"State":"Illinois","Zip":"60164","ReferenceID":"CHI-741279","PostedDate":"\/Date(1729084574000)\/","Description":"As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You\u0027ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experienceWhat your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery ordersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service Representative","City":"Northlake","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* 1 year minimum of customer service experience* Proficient in Microsoft Office* High school diploma or equivalent","Skills":"* Call center experience* Experience working in Transportation or logistics industry* Bilingual - Spanish/English","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our... commitments and delighting our customers at every step of the experienceWhat your day-to-day will look like: * Assist customers and business partners via telephone and email * Handle customer complaints in a calm, professional manner * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or cancellations to delivery ordersWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 24, 2024

The Colony, TX

|

Patient Services (i.e. Scheduler)

|

Contract-to-perm

|

$14 - $18 (hourly estimate)

{"JobID":382756,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-96.8581818181818,"Longitude":33.0935454545455,"Distance":null},"State":"Texas","Zip":"75056","ReferenceID":"HTX-736335","PostedDate":"\/Date(1727205249000)\/","Description":"The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Navigating Care Scheduler","City":"The Colony","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Minimum of a year of Experience scheduling for physicians with multiple locations- Proficiency in using electronic medical record (EMR) systems and scheduling software.- Strong organizational and time management skills.- Excellent verbal and written communication skills.- Customer service-oriented with a compassionate and patient-focused approach.- High Call Volume Experience (at highest around 70-100 tickets a day - handling appointments for 2 clinics)","Skills":"- Athena EMR System Experience- Scheduling for an Imaging Center or Surgery Center- Additional education or certification in healthcare administration is a plus.","Industry":"Patient Services (i.e. Scheduler)","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

The Patient Scheduler coordinates and schedules appointments, manages patient records, and supports providers, requiring excellent communication skills, attention to detail, and the ability to travel... between two facilities. They handle incoming scheduling requests, review and update patient information, and report on the scheduling process in the system.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 21, 2024

Tempe, AZ

|

Customer Service

|

Contract-to-perm

|

$17 - $21 (hourly estimate)

{"JobID":387266,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-111.924272727273,"Longitude":33.3320909090909,"Distance":null},"State":"Arizona","Zip":"85284","ReferenceID":"PHX-742275","PostedDate":"\/Date(1729527381000)\/","Description":"An employer is looking for a large group of Transportation Specialists to start ASAP to join the ROC (relay operations center) team as they are staffing up for one of this companys busiest time of the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. You will be communicating with facility managers, warehouse managers, fulfillment centers, drivers, and vendors on a daily basis and must deliver excellent customer service while working with a quick turnaround time to resolve issues and close out cases. You will not be working with or taking calls from end-customers. This is not a customer service position! This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy amount of inbound calls and helping resolve issues. A few examples of scenarios that you will be helping support are drivers having roadside issues such as a flat tire, hitting inclement weather which delays their route and ETA, or drivers not having any empty trailers to pick up products (#1 call you will take in this position).This team is called Disruption Management, and that is exactly what you will be doing on a daily basis, helping manage and resolve anything that might cause a delay or disruption with a driver getting from Point A to Point B.We are looking for individuals who are driven, have excellent communication skills and are quick learners. In addition, we are looking for individuals who have flexibility with schedules, are willing to work mandatory overtime up to 20 hours of OT per week for occasional weeks of the year, and must be comfortable working holidays including MLK Day, Easter, Memorial Day and 4th of July, Labor Day, Thanksgiving, Christmas Eve and New Years Eve.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Transportation Specialists","City":"Tempe","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 3+ years of experience in a heavy phone support role- Strong communication and customer service skills and patience, must be comfortable in a heavy phone support role. - Excellent professionalism is a must!- Experience using Excel and overall tech savvy- Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast paced environment- Must have a flexible schedule, be able to work weekend schedules (working on both Saturdays and Sundays) and be ok with OT- Must be ok working through holidays such as Fourth of July, Labor Day, Thanksgiving, Christmas Eve, New Years Eve","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.8200,"SalaryLow":16.6560,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An employer is looking for a large group of Transportation Specialists to start ASAP to join the ROC (relay operations center) team as they are staffing up for one of this companys busiest time of... the year. These individuals will be a part of the DM (Disruption Management) team and responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. You will be communicating with facility managers, warehouse managers, fulfillment centers, drivers, and vendors on a daily basis and must deliver excellent customer service while working with a quick turnaround time to resolve issues and close out cases. You will not be working with or taking calls from end-customers. This is not a customer service position! This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy amount of inbound calls and helping resolve issues. A few examples of scenarios that you will be helping support are drivers having roadside issues such as a flat tire, hitting inclement weather which delays their route and ETA, or drivers not having any empty trailers to pick up products (#1 call you will take in this position).This team is called Disruption Management, and that is exactly what you will be doing on a daily basis, helping manage and resolve anything that might cause a delay or disruption with a driver getting from Point A to Point B.We are looking for individuals who are driven, have excellent communication skills and are quick learners. In addition, we are looking for individuals who have flexibility with schedules, are willing to work mandatory overtime up to 20 hours of OT per week for occasional weeks of the year, and must be comfortable working holidays including MLK Day, Easter, Memorial Day and 4th of July, Labor Day, Thanksgiving, Christmas Eve and New Years Eve.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 30, 2024

Goodyear, AZ

|

Customer Service

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":383660,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-112.379727272727,"Longitude":33.3916363636364,"Distance":null},"State":"Arizona","Zip":"85338","ReferenceID":"HSW-737627","PostedDate":"\/Date(1727702045000)\/","Description":"Insight Global Health is looking for a Patient Access representative that will work On-Site in Goodyear Arizona for a large healthcare client. We are looking for someone with great customer service experience, as they will be meeting with every new cancer patient. This role is responsible for the checking patients in and out, scheduling appointments, verifying insurances, making inbound and outbound calls, while also making sure they are all set and answering any questions they many have. This role will require the individual to be fully vaccinated, and willing to get the Flu vaccine, as well as provide documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Patient Registration Rep","City":"Goodyear","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1+ year working in a customer facing role Someone who has worked in a healthcare setting and or a call center environmentExperiences with the following -oPayment plansoEstimatesoFinical AssistanceoOpen enrollmentsoInsurance Authorizations","Skills":"Familiar with Oncology terminology ExperienceProficient in EPIC software systemBilingual","Industry":"Customer Service","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global Health is looking for a Patient Access representative that will work On-Site in Goodyear Arizona for a large healthcare client. We are looking for someone with great customer service... experience, as they will be meeting with every new cancer patient. This role is responsible for the checking patients in and out, scheduling appointments, verifying insurances, making inbound and outbound calls, while also making sure they are all set and answering any questions they many have. This role will require the individual to be fully vaccinated, and willing to get the Flu vaccine, as well as provide documentation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Aug 29, 2024

Charlottesville, VA

|

Network Engineer

|

Contract

|

$49 - $61 (hourly estimate)

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-Installation, configuration, and support of an organization's local area network (LAN), wide area network (WAN), Agency Internet Network (AIN), Intranet and Internet and other data communications... systems or a segment of a network system. -Maintains network hardware and software; monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability. -May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.-Will provide leadership/mentorship to junior & mid-level network engineers. Oversees network control center.-Provides support to projects that involve networks. -Performs a full range of complex network designs encompassing multiple technologies within a single network; evaluates new network technologies and makes recommendations to project managers regarding the integration of these technologies into the existing network.-Plans new configurations for integration into the network, using knowledge of the performance characteristics of the systems being added to the network and the specifications for network interfaces to insure effective integration and optimal network performance. -Ensures that adequate and appropriate planning is provided for hardware and communications facilities to develop and implement methodologies for analysis, installation and support of voice communications systems. -Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements, designs and orders. The overarching INFOSEC and COMSEC security requirements for the Agency network add to the complexity of these positions.-Position may require lifting objects up (IT hardware, installation, pulling cables)Schedule:-Fully on-site Monday through Friday (some potential travel required.)-->Core hours 6am-6pm (40 hours on site during core hours)-->Possible evening maintenance required (1x per week on avg. with flexible scheduling)Hourly Pay Rate Range (Depending on Experience): $45.50/hr-$67.50/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 25, 2024

Norfolk, VA

|

Network Engineer

|

Contract

|

$38 - $48 (hourly estimate)

{"JobID":388067,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-76.2661818181818,"Longitude":36.8557272727273,"Distance":null},"State":"Virginia","Zip":"23513","ReferenceID":"NOR-743337","PostedDate":"\/Date(1729844155000)\/","Description":"Insight Global is looking for a Network Engineer to join one our clients in Norfolk, VA. This candidate will be supporting a large training network distributed globally to 50 sites and 120 ships. The Network Engineer will be responsible for operating, maintaining, and troubleshooting network connectivity and infrastructure on a worldwide enterprise managed network. They will also support the Network Operations Center and support the use of the network by customers executing modeling and simulation events, exercises, and war games as well as administrative use including evening and weekend support.Compensation: $38/hr to $48/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Secret Network Engineer","City":"Norfolk","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3 years relevant experience with Bachelors in related field; or High School Diploma or equivalent and 6 years relevant experience.Active secret clearance Security+ Certification required.CCNA Security Certification required.Ability to troubleshoot network issues at the protocol/packet level using sniffers, protocol analyzers, netflow, logging, etc.Knowledge of Cisco Internetworking including IP addressing (subnets, CIDR), switching (VLANs, 802.1q, IGMP, etc.) and routing (OSPF, EIGRP, BGP, PIM, multicast, etc.) and Cisco IOS.Strong Experience with Department of Defense Security Technical Implementation Guidelines.Experience with network and performance monitoring tools (Cisco IP SLA, SolarWinds, HP NA, NetFlow). Experience in network security, tools, and technologies including firewalls, VRFs, 802,1x, and port-security.Familiarity with Cisco NGFW platforms under FMC managementMust be willing to work periodic shifted schedules for engineering installations to include evening, night, and weekend.Must be willing to travel CONUS and OCONUS approximately 20%","Skills":"CASP+ or CISSP a plus.CCNP Security Certification a plus.Familiarity with Cisco VoIP, including PoE switches and Call Manager or Unified Communications Manager a plus.Experience in installing and troubleshooting WAN and LAN network equipment for node installs, with NSA Type 1 KG cryptographic devices and keymat, particularly KG-175D/G/F KG devices, a plus.","Industry":"Network Engineer","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Network Engineer to join one our clients in Norfolk, VA. This candidate will be supporting a large training network distributed globally to 50 sites and 120 ships. The... Network Engineer will be responsible for operating, maintaining, and troubleshooting network connectivity and infrastructure on a worldwide enterprise managed network. They will also support the Network Operations Center and support the use of the network by customers executing modeling and simulation events, exercises, and war games as well as administrative use including evening and weekend support.Compensation: $38/hr to $48/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 16, 2024

Albuquerque, NM

|

Customer Service

|

Contract

|

$13 - $16 (hourly estimate)

{"JobID":381086,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-106.609272727273,"Longitude":35.1308181818182,"Distance":null},"State":"New Mexico","Zip":"87107","ReferenceID":"POR-734243","PostedDate":"\/Date(1726503402000)\/","Description":"A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"CSR","City":"Albuquerque","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1+ years of experience as a Customer Service Representative within a call center environment High school diploma or equivalent Proficiency utilizing Microsoft Office programs such as Outlook and Word Excellent communication skills and ability to resolve issues within a timely and professional manner","Skills":"Logistics and/or supply chain industry experience Bilingual","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external... automotive customers and internal business partners to ensure a positive end to end experience. Responsibilities include Provide verbal and written communication via phone support and email correspondence Monitor various processes including delivery routes and any related changesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 22, 2024

Washington, DC

|

Customer Service

|

Contract-to-perm

|

$14 - $17 (hourly estimate)

{"JobID":387531,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.0175454545455,"Longitude":38.901,"Distance":null},"State":"District Of Columbia","Zip":"20036","ReferenceID":"DGO-742649","PostedDate":"\/Date(1729613790000)\/","Description":"Pay: $17/hrInsight Global is looking to hire for a Landowner Qualification Representative to join their client on a contract-to-hire engagement. This person must sit on the East Coast. Our client unlocks the power of family forests as a climate solution while helping thousands of landowners\u0027 care for their land and improve forest health. They are launching the Family Forest Carbon Program, which expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization\u0027s strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050. This Landowner Qualification Representatives ensure that landowners have a positive first experience with the introduction to the organization. The individual will listen to landowners\u0027 concerns, answer their questions and provide them with the knowledge they require to make an informed decision about joining the Family Forest Carbon Program (FFCP) family. This will include communicating heavily with landowners via phone, email and other potential channels. Representatives will help to build direct relationships working with a diverse group of landowners and their different goals. This role is central to firsthand landowners\u0027 experiences in building their future partnership with the Family Forest Carbon Program.Responsibilities * Manage calendar for daily scheduled calls with our prospective landowners both timely and efficiently. * Educate, screen, qualify, and help to enroll interested landowners into our Family Forest Carbon Program, using provided scripts and system tools. * Follow defined methods for communication to our landowners according to training material and guides provided by the Family Forest Carbon Program. * Complete outbound phone call task assignments in a timely manner. * Receive incoming calls during scheduled business hours. * Return missed calls and left voice messages within specified timeframes. * Monitor and maintain email communication with our landowners via shared inboxes. * Attend scheduled trainings for continued education on programs and services offered by the Family Forest Carbon Program. * Special project assignments as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Landowner Qualification Representative","City":"Washington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"* Candidates must successfully complete a structured 3-week training program. * Minimum 1 year call center or heavy phone-based customer service experience. * Excellent verbal and written communication skills. * Strong interpersonal skills with the ability to interact with a wide variety of constituencies, including landowners, co-workers, foresters and the public at large. * Flexible and comfortable with working within a fast paced, ever-changing environment. * Excellent organizational skills with attention to detail and the ability to effectively plan and problem solve. * Strong initiative; a self-starter with tenacity, resilience, and high energy. * Results-oriented with a keen understanding of the steps necessary to achieve goals. * Time management skills, with the ability to prioritize, coordinate, and manage multiple priorities. * Proven ability to follow standardized processes. * Demonstrated ability to think on your feet and cater responses or services to what the customer needs. * Results-oriented with a keen understanding of the steps necessary to achieve goals. * Experience and knowledge of forest conservation, forest management, and natural resources is a bonus.","Skills":"","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Pay: $17/hrInsight Global is looking to hire for a Landowner Qualification Representative to join their client on a contract-to-hire engagement. This person must sit on the East Coast. Our client... unlocks the power of family forests as a climate solution while helping thousands of landowners' care for their land and improve forest health. They are launching the Family Forest Carbon Program, which expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization's strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050. This Landowner Qualification Representatives ensure that landowners have a positive first experience with the introduction to the organization. The individual will listen to landowners' concerns, answer their questions and provide them with the knowledge they require to make an informed decision about joining the Family Forest Carbon Program (FFCP) family. This will include communicating heavily with landowners via phone, email and other potential channels. Representatives will help to build direct relationships working with a diverse group of landowners and their different goals. This role is central to firsthand landowners' experiences in building their future partnership with the Family Forest Carbon Program.Responsibilities * Manage calendar for daily scheduled calls with our prospective landowners both timely and efficiently. * Educate, screen, qualify, and help to enroll interested landowners into our Family Forest Carbon Program, using provided scripts and system tools. * Follow defined methods for communication to our landowners according to training material and guides provided by the Family Forest Carbon Program. * Complete outbound phone call task assignments in a timely manner. * Receive incoming calls during scheduled business hours. * Return missed calls and left voice messages within specified timeframes. * Monitor and maintain email communication with our landowners via shared inboxes. * Attend scheduled trainings for continued education on programs and services offered by the Family Forest Carbon Program. * Special project assignments as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Oct 21, 2024

Odessa, FL

|

Customer Service

|

Contract-to-perm

|

$13 - $16 (hourly estimate)

{"JobID":387298,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.5660909090909,"Longitude":28.2039090909091,"Distance":null},"State":"Florida","Zip":"33556","ReferenceID":"ATL-742325","PostedDate":"\/Date(1729530994000)\/","Description":"As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, youll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.What your day-to-day will look like: Delivery driver dispatching Assist customers and business partners via telephone and email Diagnose, evaluate, and resolve problems or issues Handle customer complaints in a calm, professional manner Monitor progress of delivery route completion Data Entry and daily reportsPay Rate: $16/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Customer Service Representative Tier 2","City":"Odessa","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1 year of experience in a customer service role Experience with Microsoft Office Intermediate Computer skills Experience with Microsoft Office and other business-related applications Experience in a call center environment Strong customer service skills with the drive to resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations.","Skills":"Bilingual English/Spanish","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":16.0000,"SalaryLow":12.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

As a Customer Service Rep II, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our... commitments and delighting our customers at every step of the experience. To succeed in this role, youll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.What your day-to-day will look like: Delivery driver dispatching Assist customers and business partners via telephone and email Diagnose, evaluate, and resolve problems or issues Handle customer complaints in a calm, professional manner Monitor progress of delivery route completion Data Entry and daily reportsPay Rate: $16/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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