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An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Denver office - The shift is... More 8am-5pm MST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Senior Quality Engineer to support a new product development project. This role is responsible for managing risk management documentation across the product... More lifecycle, including maintaining risk files for marketed products, supporting the development of new product risk documentation, and improving overall risk management systems. The position ensures compliance with ISO 14971 and regulatory requirements by reviewing submissions, responding to regulatory inquiries, and staying current on evolving standards. It also supports audits, monitors risk metrics, and escalates changes in product risk profiles as needed. The role partners cross-functionally with teams such as Medical Safety, Manufacturing, and Post-Market Surveillance to ensure alignment, while providing regular reporting, facilitating meetings, and driving continuous process improvements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A major healthcare provider in Pennsylvania is seeking three Project Managers for a 6 month migration initiative, with potential extensions. The organization is migrating 850+ applications hosted on... More servers from six on premise data centers into Azure Cloud. Each Project Manager will oversee a specific domain while coordinating multiple migration waves. In this role, the Project Managers will lead medium to large scale IT project efforts, including cloud migrations, data center relocations, and application rehosting. Responsibilities include developing project plans, managing milestones, creating runbooks, supporting wave planning, and overseeing cutover and post migration activities. The Project Managers will track complex technical dependencies, identify and mitigate risks, and communicate cloud migration progress to leadership. Strong governance oversight is essential, including RAID management, change control, and coordination with vendors and third party migration partners.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a Materials Handler for our automated precision products. We are an international company with our primary development facility in Fort Washington, PA. It is a fast paced position with... More a variety of duties and a supportive staff to work with.This position performs the physical or administrative tasks involved in the shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment. Main Responsibilities: ? Unpacks and checks goods received against purchase orders and invoices, maintains records of received goods and rejects unsatisfactory items.? Prepared and maintains records of merchandise shipped. Posts weights and shipping charges and prepares goods for final shipment.? Posts weights and shipping charges and manufacturing lines. ? Examines, stocks and distributes materials in inventory and on manufacturing lines? Prepare kitting packages for assembly production.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global's client is looking for a motivated and experienced delivery driver that can safely & comfortably drive a 16ft and 26ft truck anywhere. We deliver our products to residential areas... More with rough, rural terrain to the tight and crowded streets of the 5 boroughs. Experience in these areas and operation of these trucks, is crucial to the safety of yourself and your community.You must be physically capable of unloading the equipment and moving it on various types of residential driveways. You will also be doing local deliveries as needed, 2 man deliveries as needed and picking up warehouse stock and equipment, as needed.You will be working in the warehouse when needed, as you won't be out on route all day, everyday. You will be pulling orders and loading trucks for next day deliveries, receiving and putting product away, shipping products, maintaining a clean work space and learning all other aspects of day to day operations.Our new team member will need to be reliable, driven, hard working and self sufficient when needed. Focus, attention to detail and the ability to manage your time effectively, is a must.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is partnering with one of the fast-growing national AV, security, and IT contractor. This company is committed to delivering high-quality projects on time and within budget. To... More support our continued growth, we are seeking a Project Manager. This position will be located on-site at one of their data-center clients. This is a great opportunity for the right person to join one of the fastest-growing businesses in the data center space. Day to Day:- Develops and implements program plans and strategies in accordance with supported customer requirements, policies and guidelines.- Attends foreman and leadership meetings daily to progress the project forward- Manages the sub-contracting partners, manpower and materials onsite at the DC- Communicates milestones with leadership team and clients- Analyzes customer requirements, develops course of action, makes sound recommendations and implements actions to ensure program success.- Reports status updates to senior leadership team and clients The expected hours are 6::30AM-3PM.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The projects are led by Program Managers, and this role will work closely with a team of cross-functional stakeholders across the organization, helping employees and other relevant stakeholders to... More identify root causes, define corrective actions, monitor implementations, and program manage operational tasks to support the established programs -- deep understanding of the business processes and needs. Also, due diligence in storyboarding using data to drive fact-based decision making, support and drive QMS development, business process improvements, and results/detail-oriented will be critical for this role.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is seeking a Power Platform CRM Application Development Lead to sit in Charlotte, NC. This position will be a permanent full-time role, working a hybrid schedule, two days in-office and... More three days remotely during the week. This person must provide support and configuration for both packaged and custom applications. This position, with minimal supervision, is responsible for designing, coding, testing, correcting, and documenting complex programs and scripts from agreed specifications, and subsequent iterations, using agreed standards and tools, to achieve a well-engineered result. Under the supervision of the Application Manager, the Application Development Lead is responsible for leading an application development team of 3 peers to deliver CRM applications based on detailed specifications. This will include migrating legacy CRM applications as well as new applications over to the DataWorks platform. Daily responsibilities will include the following: *Develop, design, and implement automated application built upon Microsoft Power Platform/Dynamics 365 CE in a lead role *Provide guidance and sharing best practices regarding Power Platform (Power Apps -- with focus on Model -Driven Apps, Power Automate) development *Design, code, test, deploy, maintain, enhance, and support software systems *Perform Code Reviews and approve Pull Requests for code produced by other team members *Work with business customers and IT business analysts in translating requirements into plans and specifications *Work in a team-based environment, communicating effectively with all levels of staff and management *Produce design and other technical documentation *Provide work estimates to project team *Troubleshoot applications and make recommendations for improvement *Coach and mentor 3 other developers on the teamWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

We are seeking an experienced and strategic Senior SAP Program Manager to lead a critical enterprise-wide migration to SAP S/4HANA. This role is pivotal to the success of a multi-phase,... More high-visibility transformation program that touches nearly every aspect of our business. As we modernize our core ERP platform, we need a strong leader who can not only manage program execution but also serve as the connective tissue between IT, Finance, Operations, and Executive Leadership.This role will take ownership of the full program lifecyclefrom financial governance to stakeholder alignmentensuring that the business and technical components of the migration are progressing in lockstep. The ideal candidate will be comfortable navigating ambiguity, proactively driving results, and delivering complex updates in a clear and compelling way to C-level executives and steering committees.Key to success in this role is the ability to manage program financials with precision. This includes budget planning, tracking, and forecasting, as well as ensuring financial transparency and accountability across workstreams. Youll be expected to develop and maintain program dashboards and reporting decks that provide both granular insight and executive-level summaries, enabling leadership to make informed decisions quickly.Youll also play a critical role in facilitating business-facing meetings, including leading steering committees, stand-ups, and program updates across departments. This is not a purely tactical roleyour voice and perspective will help shape strategy, adjust priorities, and influence resource allocation. Partnering closely with a Systems Integrator (SI), you will help manage interdependencies, identify resource gaps, mitigate risk, and ensure that project timelines and deliverables remain on track.This is a high-impact position for someone who thrives in complex environments, has a deep understanding of SAP systems (preferably S/4HANA migrations), and brings strong business acumen to technical program delivery.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a Business Operations Consultant to join an education management company to support a dual language early childhood education organization in Bellevue, Washington on a... More fulltime basis. Candidates who have fluency in Mandarin will be preferred, but it is not required for the position. Education background is not required for consideration. You will partner directly with school leadership to strengthen business fluency across an early childhood dual-language (English/Mandarin) program. This role blends operations, enrollment growth, community engagement, and team leadership. The ideal professional is comfortable in a school environment, brings sales or business development experience, and can build processes and teams that scale.Requirements:-Bachelors Degree is required -Fluency in Mandarin (written and verbal) is required-Demonstrated experience building an enrollment program or equivalent ?book of business? (sales, admissions, business development, or community outreach is preferred; other experience will be considered).-Professional Leadership experience is requiredResponsibilities include but are not limited to:-Partner with the School Leader to design and operationalize initiatives that elevate cultural fluency and family experience across the dual-language program.-Engage Mandarin-speaking families and community partners: host info sessions, create Mandarin/English collateral, and represent the program professionally in Mandarin.-Stand up scalable processes (lead management, tours, orientation, referral programs) and define SOPs, KPIs, and reporting cadences.-Coordinate cross-functionally with classroom leadership, front office, and marketing to ensure a consistent, culturally responsive experience.-Set the standard for cultural fluency: advise on practices, celebrations, and communications that reflect and respect Mandarin-speaking families and broader community diversity.-Continuously improve operations by testing, measuring, and iterating on campaigns, processes, and family touchpoints.Compensation and Benefits:The approved salary range for this position is $70,000 - $100,000 per year. We offer full benefits including Dental, Vision, Health, PTO plans and retirement matching plans.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less