Job Search Results for it
Apr 29, 2026
Urbandale, IA
|
Business Analysis
|
Contract
|
$54 - $68 (hourly estimate)
{"JobID":524787,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-93.74,"Longitude":41.63,"Distance":null},"State":"Iowa","Zip":"50322","ReferenceID":"DSM-10b952f8-ce5e-4b15-a208-528148b70684","PostedDate":"\/Date(1777494986000)\/","Description":"Insight Global is seeking an IT Risk Analyst to support one of our larger financial customers. This person will be mainly running internal risk assessments, spending 85% of their time working with GRC platforms. 10-15% of the time will be assisting the team with a GRC modernization project. We are looking for 1+ years of experience in a similar role. Compensation is $45-65/hr based on experience and qualifications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Risk Analyst","City":"Urbandale","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 1-2 yrs. YOE doing risk assessments as an analyst- scripting experience, for example python - exposure to SQL - experience with GRC platforms","Skills":"- experience with the FAIR methodology","Industry":"Business Analysis","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an IT Risk Analyst to support one of our larger financial customers. This person will be mainly running internal risk assessments, spending 85% of their time working with... GRC platforms. 10-15% of the time will be assisting the team with a GRC modernization project. We are looking for 1+ years of experience in a similar role. Compensation is $45-65/hr based on experience and qualifications.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 01, 2026
Tarrytown, NY
|
Project Manager
|
Contract
|
$58 - $72 (hourly estimate)
{"JobID":536236,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-73.77,"Longitude":41.07,"Distance":null},"State":"New York","Zip":"10595","ReferenceID":"HAR-99e0e835-99f7-4572-a08f-c24a94e1c46c","PostedDate":"\/Date(1780338028000)\/","Description":"Insight Global is seeking an IT Security Project Manager for a top biotech/pharma client. This person will lead key initiatives around Active Directory, identity management, and cyber resilience. They will work across multiple teams to drive alignment, manage project execution, and improve overall security posture. This role requires a strong communicator who can simplify technical topics and provide clear updates to leadership while ensuring projects stay on track and deliver real business value. This is a 6 month contract with potential to extend, fully remote, and available at a pay range of $65-75/hr.Day-to-Day:? Lead cyber resilience projects focused on AD and identity security? Act as the main point of contact across teams (IOPS, IT, Cyber)? Help resolve gaps from previous assessments ? Build and manage project plans and milestones? Run meetings, governance, and executive updates (CISO reporting)? Track risks, issues, and dependencies? Drive alignment and decision-making across teams? Ensure compliance with GxP and change control processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Security Project Manager (OT \u0026 IAM)","City":"Tarrytown","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 7+ years of IT Project/Program Management experience? Strong experience with Active Directory (AD) and identity/access management? Experience leading cybersecurity or infrastructure projects? Ability to manage cross-functional teams (IT, Cyber, Infrastructure, OT)? Experience with tools like Okta, SailPoint, or similar? Strong project planning skills (MS Project, timelines, milestones)? Experience with executive reporting and governance? Excellent communication skills (will present to CISO)? Experience in GxP, biotech, or regulated environments","Skills":"? Cyber resilience / disaster recovery experience? Exposure to Zero Trust / network segmentation? Planview or other PPM tools? Certifications (PMP, CISSP, etc.)","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":72.0000,"SalaryLow":57.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an IT Security Project Manager for a top biotech/pharma client. This person will lead key initiatives around Active Directory, identity management, and cyber resilience.... They will work across multiple teams to drive alignment, manage project execution, and improve overall security posture. This role requires a strong communicator who can simplify technical topics and provide clear updates to leadership while ensuring projects stay on track and deliver real business value. This is a 6 month contract with potential to extend, fully remote, and available at a pay range of $65-75/hr.Day-to-Day:? Lead cyber resilience projects focused on AD and identity security? Act as the main point of contact across teams (IOPS, IT, Cyber)? Help resolve gaps from previous assessments ? Build and manage project plans and milestones? Run meetings, governance, and executive updates (CISO reporting)? Track risks, issues, and dependencies? Drive alignment and decision-making across teams? Ensure compliance with GxP and change control processesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jan 26, 2026
Seattle, WA
|
Desktop Support
|
Perm
|
$12k - $20k (estimate)
{"JobID":486679,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-122.33,"Longitude":47.61,"Distance":null},"State":"Washington","Zip":"98101","ReferenceID":"SEA-b52fb5fb-fe74-4d73-a976-7ad6f6e4c6aa","PostedDate":"\/Date(1769448407000)\/","Description":"We?re seeking a candidate that provides day-to-day technical support to employees for internal desktop systems, software, and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization?s computer users about basic and specialized applications. The End-User Support team provides IT Support to all our internal employees. This team is responsible for providing a best-in-class customer experience! The End-User Support team will leverage modern tools \u0026 platforms to support our customers. Support items include SCCM, JAMF, ServiceNow, Slack, Okta, Office365, VPN, Zoom and more. We drive improvements by focusing on process \u0026 operational efficiencies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Specialist - INTL India","City":"Seattle","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ years of IT experienceFamiliarity with Active Directory, Microsoft Exchange, telephony systems, basic networking, Service Desk operationsFundamental understanding of enterprise systems and applications - Salesforce, Okta, ServiceNow, G-Suite, etc.Familiarity with JAMF or Mac enterprise device managementHighly skilled at explaining technical subjects to non-technical customers as well as technical customersPossess extraordinary customer service skillsAbility to work well as part of a team","Skills":"Work efficiently with users to identify root cause of issues with hardware, software, break/fix issues, connectivity, peripherals, and IT services.Assist with Microsoft Exchange and/or Office365 task work ? solving mailbox issues; checking and updating distribution lists, creating and handling room resources, shared mailboxes, etc.Set up, monitor, and solve audio-visual systems during company meetings, events, conference rooms, and guest speakersCreate and maintain process documentationExcellent in-person, phone, and written communication skillsHave high attention to detailOccasional travel supporting partner offices","Industry":"Desktop Support","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20000.0000,"SalaryLow":12000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We?re seeking a candidate that provides day-to-day technical support to employees for internal desktop systems, software, and hardware. Installs, configures and troubleshoots desktop systems,... workstations, servers and network issues in a heterogeneous environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization?s computer users about basic and specialized applications. The End-User Support team provides IT Support to all our internal employees. This team is responsible for providing a best-in-class customer experience! The End-User Support team will leverage modern tools & platforms to support our customers. Support items include SCCM, JAMF, ServiceNow, Slack, Okta, Office365, VPN, Zoom and more. We drive improvements by focusing on process & operational efficiencies.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 29, 2026
Vancouver, BC
|
Help Desk
|
Contract-to-perm
|
$30 - $37 (hourly estimate)
{"JobID":524894,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"British Columbia","Zip":"V6C 0","ReferenceID":"VAN-6c591323-28aa-4627-898c-2af45c057aef","PostedDate":"\/Date(1777504648000)\/","Description":"This marine transportation company is seeking an Intermediate Technical Analyst to join our IT support team on a 6-month contract. This role will provide Tier 2 help desk support and serve as a key point of contact for internal stakeholders, including executive-level users. The ideal candidate combines strong technical fundamentals with exceptional communication, follow-through, and a service mindset.Provide Tier 2 help desk and desktop support to internal users, including executive stakeholdersTroubleshoot and resolve issues related to Microsoft technologies (Teams, Microsoft Admin tools, Windows Server environments)Support guest site users and provide white-glove, high-touch service when requiredEscalate complex issues appropriately and follow through to resolutionCommunicate clearly and professionally with technical and non-technical usersDocument issues, solutions, and follow-up actions accuratelyWork collaboratively with internal IT teams to support business operations and decision-makingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Analyst/Help Desk Support","City":"Vancouver","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3?5 years of experience in a Technical Analyst, Help Desk, or IT Support roleProven Tier 2 help desk experienceStrong experience supporting Microsoft environments (Teams, Microsoft Admin, Windows/Server basics)Educational background in Computer Science or a related field (BCIT or equivalent preferred)Strong troubleshooting and problem-solving skills","Skills":"","Industry":"Help Desk","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":37.0000,"SalaryLow":29.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This marine transportation company is seeking an Intermediate Technical Analyst to join our IT support team on a 6-month contract. This role will provide Tier 2 help desk support and serve as a key... point of contact for internal stakeholders, including executive-level users. The ideal candidate combines strong technical fundamentals with exceptional communication, follow-through, and a service mindset.Provide Tier 2 help desk and desktop support to internal users, including executive stakeholdersTroubleshoot and resolve issues related to Microsoft technologies (Teams, Microsoft Admin tools, Windows Server environments)Support guest site users and provide white-glove, high-touch service when requiredEscalate complex issues appropriately and follow through to resolutionCommunicate clearly and professionally with technical and non-technical usersDocument issues, solutions, and follow-up actions accuratelyWork collaboratively with internal IT teams to support business operations and decision-makingWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 25, 2026
Wilmington, DE
|
Project Manager
|
Contract
|
$44 - $55 (hourly estimate)
{"JobID":511143,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.53,"Longitude":39.73,"Distance":null},"State":"Delaware","Zip":"19805","ReferenceID":"KPD-c4c2396a-18d5-4bfe-9b1a-5a57e4f65395","PostedDate":"\/Date(1774470423000)\/","Description":"A large manufacturing company is seeking a Project Manager to join their growing team. This person will be responsible for 3-6 projects at a time varying on the complexity and size of the projects. This person should be able to hit the ground running and be able to manage the projects with minimal guidance. We are looking for someone who has strong communication skills and the ability to speak with senior leadership stakeholders to understand the projects and propose solutions when necessary. This person will be building relationships and interacting with stakeholders on a daily basis. This person will coordinate and oversee the design, development, and implementation of technical projects. They are responsible for ensuring that project objectives are met within an established timeline, budget, and quality standards. They manage resources, plan tasks, track progress, and communicate milestones and results. This position requires a strong understanding of technical project management best practices and the ability to motivate and lead project teams. This is a hybrid opportunity with an onsite expectation of 1x a week in Wilmington, DE.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Project Manager","City":"Wilmington","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5-10 years of experience within Project Management?Strong technical background or proven experience managing technical projects?Proven experience reporting progress, risks, and outcomes to leadership teams?Agile/Scrum Methodologies?Demonstrated ability and enthusiasm to work cross-functionally with multiple senior-level stakeholders","Skills":"?Agile/Scrum Certification?Experience in one or more of the following areas: Artificial Intelligence, Supply Chain and Manufacturing Optimization, Automation, and Quality Assurance","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":55.0000,"SalaryLow":44.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A large manufacturing company is seeking a Project Manager to join their growing team. This person will be responsible for 3-6 projects at a time varying on the complexity and size of the projects.... This person should be able to hit the ground running and be able to manage the projects with minimal guidance. We are looking for someone who has strong communication skills and the ability to speak with senior leadership stakeholders to understand the projects and propose solutions when necessary. This person will be building relationships and interacting with stakeholders on a daily basis. This person will coordinate and oversee the design, development, and implementation of technical projects. They are responsible for ensuring that project objectives are met within an established timeline, budget, and quality standards. They manage resources, plan tasks, track progress, and communicate milestones and results. This position requires a strong understanding of technical project management best practices and the ability to motivate and lead project teams. This is a hybrid opportunity with an onsite expectation of 1x a week in Wilmington, DE.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 07, 2026
Westerville, OH
|
Project Manager
|
Contract-to-perm
|
$54 - $68 (hourly estimate)
{"JobID":527658,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.91,"Longitude":40.12,"Distance":null},"State":"Ohio","Zip":"43082","ReferenceID":"COL-789594e8-d998-49d0-b5f9-973ffb96082b","PostedDate":"\/Date(1778151256000)\/","Description":"Insight Global is seeking a senior-level Technical Project / Program Manager to lead complex, cross-functional initiatives within its AI and advanced digital platforms organization. This role is designed for leaders with a strong foundation in application development, data platforms, and cloud-based systems, who can translate advanced technical concepts into structured execution across global teams. This role operates at the intersection of AI model development, data engineering, enterprise applications, and physical infrastructure platforms, supporting Vertiv?s mission to enable next-generation AI, high-density compute, and intelligent infrastructure solutions. ?Key ResponsibilitiesProgram \u0026 Delivery LeadershipLead end-to-end delivery of AI-driven and data-centric programs, including application development, data pipelines, ML model enablement, and integration with enterprise platforms.Own delivery roadmaps across multiple concurrent, interdependent workstreams spanning software engineering, data architecture, cloud infrastructure, and operations.Drive execution using Agile, hybrid-Agile, and scaled delivery models, ensuring alignment between product, engineering, data science, and business stakeholders.Technical Execution \u0026 Architecture AlignmentPartner closely with AI engineers, data scientists, platform engineers, and enterprise application teams to ensure programs are technically feasible, scalable, and secure.Translate architectural concepts (e.g., data lakes, ML pipelines, APIs, microservices, model lifecycle management) into executable plans, milestones, and dependency maps.Ensure alignment between AI software platforms and broader ecosystem, including operational systems, manufacturing data, digital twins, and infrastructure telemetry.Stakeholder \u0026 Governance ManagementServe as the primary execution interface between technical teams and senior business leaders, ensuring clarity on scope, risks, tradeoffs, and outcomes.Establish program governance, KPIs, delivery dashboards, and risk mitigation plans for executive visibility.Manage global, distributed teams across onshore and offshore delivery models.Operational ExcellenceImplement best practices for release management, dependency tracking, and change control in fast-moving AI and software environments.Proactively identify delivery risks related to data quality, model readiness, infrastructure constraints, or integration complexity.Support continuous improvement across program execution, tooling, and delivery cadence.Required QualificationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Project Manager","City":"Westerville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"8?12+ years of experience leading technical projects or large-scale programs within application development, data engineering, AI/ML, or digital platforms.Strong technical fluency in areas such as:Enterprise and cloud application developmentData platforms (data lakes, streaming, analytics)AI/ML lifecycle concepts (model development, training, deployment, monitoring)Proven experience managing cross-functional engineering teams in complex, matrixed environments.Deep understanding of Agile / SAFe / hybrid delivery methodologies.Ability to communicate effectively with both hands-on engineers and executive leadership.Preferred / Nice-to-HaveExperience supporting AI-enabled products, advanced analytics platforms, or large-scale digital transformation programs.Background in industrial, infrastructure, manufacturing, or data-center-adjacent environments.Familiarity with cloud ecosystems (AWS, Azure, GCP), DevOps/MLOps concepts, and modern integration patterns.","Skills":"","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a senior-level Technical Project / Program Manager to lead complex, cross-functional initiatives within its AI and advanced digital platforms organization. This role is... designed for leaders with a strong foundation in application development, data platforms, and cloud-based systems, who can translate advanced technical concepts into structured execution across global teams. This role operates at the intersection of AI model development, data engineering, enterprise applications, and physical infrastructure platforms, supporting Vertiv?s mission to enable next-generation AI, high-density compute, and intelligent infrastructure solutions. ?Key ResponsibilitiesProgram & Delivery LeadershipLead end-to-end delivery of AI-driven and data-centric programs, including application development, data pipelines, ML model enablement, and integration with enterprise platforms.Own delivery roadmaps across multiple concurrent, interdependent workstreams spanning software engineering, data architecture, cloud infrastructure, and operations.Drive execution using Agile, hybrid-Agile, and scaled delivery models, ensuring alignment between product, engineering, data science, and business stakeholders.Technical Execution & Architecture AlignmentPartner closely with AI engineers, data scientists, platform engineers, and enterprise application teams to ensure programs are technically feasible, scalable, and secure.Translate architectural concepts (e.g., data lakes, ML pipelines, APIs, microservices, model lifecycle management) into executable plans, milestones, and dependency maps.Ensure alignment between AI software platforms and broader ecosystem, including operational systems, manufacturing data, digital twins, and infrastructure telemetry.Stakeholder & Governance ManagementServe as the primary execution interface between technical teams and senior business leaders, ensuring clarity on scope, risks, tradeoffs, and outcomes.Establish program governance, KPIs, delivery dashboards, and risk mitigation plans for executive visibility.Manage global, distributed teams across onshore and offshore delivery models.Operational ExcellenceImplement best practices for release management, dependency tracking, and change control in fast-moving AI and software environments.Proactively identify delivery risks related to data quality, model readiness, infrastructure constraints, or integration complexity.Support continuous improvement across program execution, tooling, and delivery cadence.Required QualificationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 12, 2026
Sandston, VA
|
Help Desk
|
Contract,Perm Possible
|
$28 - $35 (hourly estimate)
{"JobID":541065,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-77.27,"Longitude":37.51,"Distance":null},"State":"Virginia","Zip":"23150","ReferenceID":"RIC-e7b4ba79-53ec-4103-ba6b-9c647f6dac68","PostedDate":"\/Date(1781288547000)\/","Description":"We are seeking a skilled Data Center Technician/Engineer with a strong background in data center operations and experience with rack deployments \u0026 hardware technologies. The ideal candidate will be responsible for maintaining, monitoring, and optimizing data center infrastructure to ensure efficient performance and reliability.Key Responsibilities:? Infrastructure Management:? Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs.? Monitor system performance, troubleshoot issues, and perform routine maintenance.? Manage and optimize GPU workloads for AI, machine learning, and data processing applications.? Monitoring and Reporting:? Utilize monitoring tools to track performance metrics and identify potential issues.? Generate reports on system performance and capacity planning.? Documentation and Compliance:? Maintain accurate documentation of configurations, procedures, and inventory.? Ensure compliance with data center policies and industry standards.? Collaboration:? Work closely with cross-functional teams to support project deployments and upgrades.? Provide technical support and training to team members and end-users.pay rate for this is 20-30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Data Center Technician","City":"Sandston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Education:? Bachelor?s degree in Computer Science, Information Technology, or a related field, or equivalent experience.Experience:? 5+ years of experience in data center operations or IT support? Hands-on experience with data center technologies such as virtualization, cloud computing, and networking.Technical Skills:? Proficiency in server hardware configuration, RAID setups, and backup solutions.? Knowledge of networking protocols and configurations (TCP/IP, VLANs, etc.).Soft Skills:? Strong problem-solving abilities and attention to detail.? Excellent communication skills and a team-oriented mindset.Preferred Qualifications:? Experience with data center automation and orchestration tools.? Certifications in relevant technologies (e.g., NVIDIA Certified Professional, CompTIA, Cisco).Working Conditions:? Ability to lift heavy equipment and work in a fast-paced environment.? Willingness to work on-call and flexible hours as required.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":35.0000,"SalaryLow":28.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a skilled Data Center Technician/Engineer with a strong background in data center operations and experience with rack deployments & hardware technologies. The ideal candidate will be... responsible for maintaining, monitoring, and optimizing data center infrastructure to ensure efficient performance and reliability.Key Responsibilities:? Infrastructure Management:? Install, configure, and maintain server hardware, storage systems, and networking equipment, including GPUs.? Monitor system performance, troubleshoot issues, and perform routine maintenance.? Manage and optimize GPU workloads for AI, machine learning, and data processing applications.? Monitoring and Reporting:? Utilize monitoring tools to track performance metrics and identify potential issues.? Generate reports on system performance and capacity planning.? Documentation and Compliance:? Maintain accurate documentation of configurations, procedures, and inventory.? Ensure compliance with data center policies and industry standards.? Collaboration:? Work closely with cross-functional teams to support project deployments and upgrades.? Provide technical support and training to team members and end-users.pay rate for this is 20-30/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 26, 2026
Columbus, OH
|
Project Manager
|
Contract-to-perm
|
$54 - $68 (hourly estimate)
{"JobID":511313,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-82.98,"Longitude":39.98,"Distance":null},"State":"Ohio","Zip":"43219","ReferenceID":"COL-13ef6239-1615-4c8e-9056-afeebec8a527","PostedDate":"\/Date(1774523820000)\/","Description":"Day-to-Day ResponsibilitiesLead multiple IT and Cybersecurity programs from initiation through deliveryPartner with stakeholders to define requirements, identify risks, manage schedules, and ensure clear communication across cross-functional teamsApply a hands-on, strategic approach to ensure initiatives align with business priorities and delivery frameworksEnsure programs follow established governance, controls, and delivery standardsProactively manage dependencies, risks, and mitigation plans across concurrent initiativesKey ResponsibilitiesEstablish and maintain program and project plans, including goals, objectives, roadmaps, and cross-dependent workstreamsDrive consistency and alignment across Cybersecurity, Technology, and Business UnitsCollaborate with leadership to streamline processes, simplify execution, manage OKRs, and deliver releases on timeTrack and report progress against key milestones, metrics, and KPIs to ensure transparency and accountabilityDevelop and maintain total cost of delivery and total cost of ownership (TCO) reportingFacilitate and lead meetings, driving productive, detailed discussions and stakeholder alignmentOwn and continuously improve key performance metrics including productivity, budget variance, schedule variance, ROI, and overall business investmentPartner closely with Finance and Procurement to support business cases, budgeting, forecasting, and vendor strategy executionPay: 70/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Program Manager- Cyber Security","City":"Columbus","ExpirationDate":null,"PriorityOrder":0,"Requirements":"PMP, AWS Certified Cloud Practitioner, or related professional certification4?6+ years of experience in Technical or IT Program ManagementProven experience managing complex technology initiatives, preferably within Cybersecurity or risk-focused domainsStrong technical acumen with the ability to assess risk in planning and implementation phasesWorking knowledge of Agile methodologiesAbility to work effectively in a fast-paced, evolving environmentStrong problem-solving skills with the ability to troubleshoot issues and identify root causesProficiency in Microsoft Office (Word, PowerPoint, Outlook, Excel)Excellent communication skills with experience engaging technical and non-technical stakeholders","Skills":"Direct experience supporting Cybersecurity programs (risk management, security platforms, compliance, cloud security, etc.)Experience working in large, matrixed organizationsExposure to vendor management and third-party risk initiatives","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.0000,"SalaryLow":54.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Day-to-Day ResponsibilitiesLead multiple IT and Cybersecurity programs from initiation through deliveryPartner with stakeholders to define requirements, identify risks, manage schedules, and ensure... clear communication across cross-functional teamsApply a hands-on, strategic approach to ensure initiatives align with business priorities and delivery frameworksEnsure programs follow established governance, controls, and delivery standardsProactively manage dependencies, risks, and mitigation plans across concurrent initiativesKey ResponsibilitiesEstablish and maintain program and project plans, including goals, objectives, roadmaps, and cross-dependent workstreamsDrive consistency and alignment across Cybersecurity, Technology, and Business UnitsCollaborate with leadership to streamline processes, simplify execution, manage OKRs, and deliver releases on timeTrack and report progress against key milestones, metrics, and KPIs to ensure transparency and accountabilityDevelop and maintain total cost of delivery and total cost of ownership (TCO) reportingFacilitate and lead meetings, driving productive, detailed discussions and stakeholder alignmentOwn and continuously improve key performance metrics including productivity, budget variance, schedule variance, ROI, and overall business investmentPartner closely with Finance and Procurement to support business cases, budgeting, forecasting, and vendor strategy executionPay: 70/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 01, 2026
Erda, UT
|
Engineering (Non IT)
|
Perm
|
$90k - $100k (estimate)
{"JobID":513825,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-112.33,"Longitude":40.57,"Distance":null},"State":"Utah","Zip":"84074","ReferenceID":"LAX-513243d4-35ef-486e-b0f4-5920dc221345","PostedDate":"\/Date(1775068074000)\/","Description":"A manufacturing client is seeking an IT Infrastructure Engineer to join their team as the primary on-site infrastructure and production support resource at a new Utah facility. This individual will provide front-line IT support for both office users and the production floor, ensuring uninterrupted operation of manufacturing systems, machinery connectivity, and production data flow. The role focuses on network setup, monitoring servers and infrastructure, troubleshooting connectivity between PLCs, scanners, testers, and servers, and maintaining accurate documentation and schematics. The engineer will manage incidents and requests, act as the single point of contact for the site, and provide on-site support during planned maintenance or unplanned production downtime as needed. This is a full-time, fully on-site role in Utah, supporting a growing user base, with occasional overtime during launches, rare early-stage weekend work, and a salary range of 90-100k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Infrastructure Production Engineer [On-site in Erda, UT]","City":"Erda","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 5?10 years of IT infrastructure experience (mid-level; not junior, not overly senior)? Hands-on experience supporting manufacturing or production environments? Strong networking experience (switches, cabling, firewalls, connectivity)? Experience supporting production line equipment and workstations? Ability to troubleshoot connectivity between PLCs, testers, scanners, servers, and networked equipment? Experience ensuring machine and equipment data flows into production systems (e.g., PMS)? Comfortable acting as the single point of contact (SPOC) for site IT infrastructure? Experience monitoring uptime for servers, storage, backups, and network devices? Strong documentation skills (network mapping, layouts, schematics)? Experience with ticketing systems, incident tracking, and escalationsWillingness to work fully on-site with occasional overtime, including rare evenings or weekends","Skills":"? Experience standing up IT infrastructure at a new or greenfield manufacturing site? Prior support of hundreds of machines or industrial equipment? Telecommunications or engineering background? Familiarity with Production Management Systems (PMS)? Experience supporting ~15 to 25 on-site users? Degree in IT, Engineering, or related field (preferred, not required)? Experience coordinating with remote infrastructure teams at other sites","Industry":"Engineering (Non IT)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":100000.0000,"SalaryLow":90000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
A manufacturing client is seeking an IT Infrastructure Engineer to join their team as the primary on-site infrastructure and production support resource at a new Utah facility. This individual will... provide front-line IT support for both office users and the production floor, ensuring uninterrupted operation of manufacturing systems, machinery connectivity, and production data flow. The role focuses on network setup, monitoring servers and infrastructure, troubleshooting connectivity between PLCs, scanners, testers, and servers, and maintaining accurate documentation and schematics. The engineer will manage incidents and requests, act as the single point of contact for the site, and provide on-site support during planned maintenance or unplanned production downtime as needed. This is a full-time, fully on-site role in Utah, supporting a growing user base, with occasional overtime during launches, rare early-stage weekend work, and a salary range of 90-100k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 29, 2026
Overland Park, KS
|
Customer Service
|
Contract,Perm Possible
|
$14 - $18 (hourly estimate)
{"JobID":535560,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-94.68,"Longitude":38.9,"Distance":null},"State":"Kansas","Zip":"66211","ReferenceID":"SEA-e8f8e445-08bd-424a-a2ba-9793d9d45070","PostedDate":"\/Date(1780069577000)\/","Description":"We are seeking an IT Support Specialist (Tier 2) to join a high-volume support team within a fast-paced corporate environment. This role will focus on resolving escalated technical issues that are not captured by Tier 1 support or automation, while delivering an exceptional customer experience. This is an opportunity for candidates looking to grow their career in IT, with strong training, exposure to enterprise tools, and long-term potential for conversion. Key Responsibilities:? Provide Tier 2 technical support primarily via phone support (with some chat support)? Troubleshoot issues related to virtual desktop access, internal platforms, and user-facing systems? Support retail hardware devices (mobility tools used for sales and inventory operations)? Assist with access-related requests, including MFA enrollment and troubleshooting as well as user access issues and role-based permissions? Triage and resolve issues escalated from Tier 1 or automation tools? Accurately document all interactions and maintain ticketing compliance within ServiceNow? Collaborate with cross-functional teams to resolve complex or recurring technical issues? Leverage internal knowledge bases and AI tools to identify solutions and improve efficiency? High-volume environment (~700?800 contacts/day on weekdays)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Support Specialist (Overland Park)","City":"Overland Park","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 0?2 years of experience in IT support, service desk, or customer-facing technical role? Strong customer service and communication skills (critical requirement)? Ability to troubleshoot technical issues and think critically to resolve complex problems? Experience with or exposure to ticketing systems (ServiceNow preferred, not required)? Ability to navigate multiple systems and learn new tools quickly? Strong collaboration skills and ability to work across teamsAdaptability in a fast-changing, AI-enhanced environment","Skills":"? Basic understanding of network troubleshooting concepts and user access management and authentication (MFA)? Experience with ServiceNow or similar ticketing platforms? Familiarity with remote support tools or virtual desktop environments? Exposure to AI tools or technology-assisted support environments? Certifications (CompTIA A+, Network+, ITIL, etc.) are a plus but not required? Bachelor?s degree in IT, Computer Science, or related field preferred but not required","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":18.0000,"SalaryLow":14.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking an IT Support Specialist (Tier 2) to join a high-volume support team within a fast-paced corporate environment. This role will focus on resolving escalated technical issues that are... not captured by Tier 1 support or automation, while delivering an exceptional customer experience. This is an opportunity for candidates looking to grow their career in IT, with strong training, exposure to enterprise tools, and long-term potential for conversion. Key Responsibilities:? Provide Tier 2 technical support primarily via phone support (with some chat support)? Troubleshoot issues related to virtual desktop access, internal platforms, and user-facing systems? Support retail hardware devices (mobility tools used for sales and inventory operations)? Assist with access-related requests, including MFA enrollment and troubleshooting as well as user access issues and role-based permissions? Triage and resolve issues escalated from Tier 1 or automation tools? Accurately document all interactions and maintain ticketing compliance within ServiceNow? Collaborate with cross-functional teams to resolve complex or recurring technical issues? Leverage internal knowledge bases and AI tools to identify solutions and improve efficiency? High-volume environment (~700?800 contacts/day on weekdays)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.