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The Retail Review Manager leads the strategy, execution and continuous improvement of the retail reviews program across online marketplaces and in-store platforms. This role is critical in shaping... More the Samsung brand voice by engagement with customers through proactive review management, delivering timely response, addressing customer concerns, solving customer challenges and extracting actional insights to drive product innovation and operational excellence. The Retail Reviews Manager plays a key role in ensuring a consistent, positive Samsung brand reputation across all digital shelf touchpoints while collaborating closely with Marketing, LOB?s, PR, PL, Legal and the Operation Teams. Responsibilities:Team Leadership & Program Management:?Lead and mentor a team of retail review specialists, ensuring timely, solution driven, brand-aligned and high-quality responses across multiple retail and ecommerce platforms?Develop workflows and performance metrics for the team to drive operational excellence and accountability?Provide coaching and feedback to review agents, reinforcing a consistent solution, brand voice and tone across all customer interactionsCross-Functional Collaboration:?Partner with multiple teams within Samsung to design and implement strategies that improve customer satisfaction and brand advocacy?Work closely with product managers and quality teams to identify recurring customer pain points, escalating critical issues for resolution and prevention?Develop and manage escalation processes to ensure high-priority issues review immediate attention and resolutionData Analytics & Insights:?Deliver weekly reporting and analysis on customer sentiment, behavior performance metrics and product trends?Identify emerging themes, risks and opportunities based on review feedback providing recommendations for product and process improvements?Research industry best practices and competitor activity to enhance Samsung Retail Review management strategiesOperational Execution: ?Manage and optimize tools dashboards and platforms used for monitoring and responding to customer reviews?Drive continuous improvements in response processes by leveraging automation, keyword tracking and content optimization strategies?Ensure compliance with platform specific policies and brand guidelines when responding to customer feedbackBrand Voice & Reputation Management:?Protect and strengthen the company?s online reputation by ensuring consistent, empathic and solution-oriented responses?Guide agents in delivering responses that reflect the brand values, enhance customer trust and drives brand loyalty?Manage keyword-rich content strategies to improve search visibility, enhance website engagement and increase organic traffic thought customer review integrationProject Management:?Develop and oversee project plans that align with business needs, retail partner expectations and organizational priorities?Coordinate with stakeholders to ensure timely execution of initiative that improve customer experience and brand perception?Present findings and recommendations to leadership on review trends, escalation and program performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is working with the leading U.S. drone company and world leader in autonomous flight?an essential technology for the future of drones and aerial mobility. Our client brings together... More deep expertise in artificial intelligence, top-tier hardware and software product development, operational excellence, and a strong focus on customer needs. Their mission is to empower a broader and more diverse audience of drone users, including utility inspectors, first responders, and soldiers in battlefield scenarios.About the Role: Electrical Engineer (All Levels)Insight Global is seeking Electrical Engineers to help architect, develop, and refine the electrical systems that integrate cutting-edge computing hardware, sensing technologies, and power systems.How You?ll Make an ImpactDefine architecture and select components for complex embedded electro-mechanical and optical systems.Lead and collaborate on detailed designs involving main logic, interconnects, power, RF, and sensing systems around a mobile System on Chip (SoC).Integrate advanced cameras and imaging electronics.Apply Design for Manufacturing (DFM) principles to ensure high-quality mass production.Develop and execute validation plans for system electronics.Address reliability, yield, and performance issues throughout development and into production.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Evergreen, Insight Global?s Manage Service Division, is partnering with a local utility company to support the Electric Planning Policy and Modernization team and We?re seeking a highly organized and... More proactive Business Analyst to support the development and implementation of a large-scale data portal handling billions of rows of public and internal data. This role bridges the gap between regulatory requirements and technical execution?translating complex needs into clear business requirements and user-friendly documentation.Key Responsibilities?Collaborate with internal teams to interpret regulatory requirements (e.g., CPUC mandates) and define the end goals and vision for data products?Develop business requirements for developers based on stakeholder sessions and regulatory inputs?Write technical and functional documentation, including proof-of-concept materials?Create and maintain user guides, data dictionaries, and tutorial content for internal and external audiences?Support user training sessions, presentations, and email communications in coordination with regulatory teams?Ensure clarity and consistency in documentation for offshore development teams with varying levels of technical fluency?Provide light user support (not heavy troubleshooting), focusing on enablement and training?Maintain a strong understanding of the data structure (GIS and tabular formats), even if not directly processing the dataWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Esri System Administrator to support geospatial enterprise systems within a government/defense environment. This position offers you the chance to work on a tight knit... More team and learn from seasoned pros to level up your career. The ideal candidate will have successful experience with ArcGIS Enterprise, secure system administration practices, and working within IC or DoD secure environments. Together with your team, you will be responsible for managing and securing our GIS platform in accordance with accreditation standards, supporting mission-critical operations, and collaborating with analysts and developers across secure programs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Energy Manager to lead our strategic energy initiatives and drive sustainable change across our manufacturing operations. In this role, you'll be at the forefront of... More promoting energy efficiency, overseeing our ISO 50001 Energy Management System and leading key projects that optimize our energy performance, ensuring sustainability, cost-efficiency and compliance. The Energy Manager will partner with operations, maintenance, procurement and engineering to identify and implement strategies that drive measurable energy and cost savings. Leading energy teams across facilities and engaging into a continuous improvement culture company, this role has a pivotal role to ensure that energy efficiency is embedded in day-to-day operations, capital investments and long-term sustainability goals. Key Responsibilities:Energy Management System ?Serve as the Management Representative for ISO 50001, leading all aspects of the Energy Management System (EnMS). ?Develop and maintain energy performance indicators (EnPIs), baselines, and improvement targets in alignment with operational goals.. Energy Performance Monitoring: ?Continuously monitor and analyze energy metrics across company?s facilities and identify and prioritize areas for improvement. ?Oversee the integration of energy monitoring software and dashboards. ?Collaborate with cross-functional teams to ensure energy management goals are integrated into other organizational processes. Energy Audits and Analysis ?Coordinate and technically review site-wide energy audits and assessments of industrial systems such as process heating, compressed air, industrial ventilation, pumps and fans, among others. ?Develop tailored energy management strategies based on audit findings, data trends and organizational goals. ?Collaborate with engineering teams to develop capital projects & perform technical due diligence on proposed energy conservation measures to support the company goals & objectives. Energy Cost Management ?Assist the financial team in budgeting for plant energy costs and measurement & verification (M&V) strategies for validation of energy savings post implementation. ?Interface with utilities on tariffs, demand response, reliability programs, and renewable integration options. Coordinate internal efforts to support the success of those programs. ?Collaborate with the energy procurement team during contract negotiation with energy suppliers. ?Promote synergy between cost reductions and energy improvements. Training and Awareness ?Manage, coach, and lead a multidisciplinary energy team, providing direction, support, and professional development. ?Promote an energy efficiency culture within the organization by building support at all levels for energy initiatives & goals through program communications & training. ?Stay informed on emerging technologies, industry best practices, and regulatory changes in energy management. Stakeholder Engagement: ?Work closely with plant management to align energy management goals with organizational objectives. ?Lead site energy teams to standardize practices, share best practices, and support consistent execution of energy initiatives. ?Collaborate with external partners, such as energy suppliers, consultants, and contractors, to improve energy performance. Compliance and Reporting ?Work with state and federal agencies to maximize training and resources available to improve energy efficiency. ?Follow Environmental, Quality and Safety Management System procedures and requirements. ?Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

? Associate's degree or diploma in Electronics, Manufacturing, Engineering, or a related Science discipline OR years of experience that would equate to a degree. ? Minimum of 1 year of relevant... More experience.PLC experience is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Lead Software Developer is responsible for implementing solutions that work closely within the context of multiple platforms, SaaS products, data sources, and cloud applications. In addition,... More this person will work closely with SE and QE team members to identify, analyze and resolve application deficiencies and implement high-quality modern software solutions for high visibility applications. This position is also responsible for implementing designs, creating unit tests, and reviewing code to develop enterprise-grade solutions. This person will also provide internal and external teams feedback on building the most robust software platforms possible. This position is also responsible for providing essential support for operations and launches. Key Job Factors:1. Level of accountability: Customarily & regularly exercises discretion & independent judgement 2. Level of decision making: Highly specialized/technical tasks3. Has contact with: Multiple departments (Internal)4. Supervision: Coordinates work of one or more employees 5. Position Title(s) of Direct Report(s): Software Development Manager6. Physical Requirements: Light, occasional physical effort7. Travel Percentage (%): Not Applicable / As Needed Essential Functions: Essential functions are those duties and responsibilities that must be performed to carry out the purpose of the job and that involve a minimum of 5% of the total work time over the course of a year. Please provide specifics when describing the essential duties. (The % of Time allocation must be a minimum of 5% per duty and must total 100%.) Duties & Responsibilities% of TimeFrequency Daily, Weekly, Monthly, Quarterly, Annually1.Supporting and developing solutions to power full stack services using, Node.JS, React, TypeScript, AWS Lambda, DynamoDB40%Daily 2.Solve applicable business problems including campaign deployment through solutions analysis, design, implementation and communication. 15%Daily3.Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.5%Monthly 4.Participate and provide feedback during technical and campaign planning meetings (i.e., pre-iteration, iteration, and retrospectives). 5% Daily5.Impliment and maintain automated tests to mainting code & product quality.5%Daily7Review, analyze and resolve application issues as needed, including mission critical time sensitive launches. 20%Weekly 8.Continuously learn and keep up to date with emerging technologies to evaluate impact and business value.5% Quarterly 9.Perform code reviews and collaborate with other SE & QE team members.5%DailyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a capture manager to support a large federal integrator in Huntsville, AL. The Capture Manager will support the client's defense portfolio, specifically targeting Army... More ground systems work. Although the Capture Manager will not manage people necessarily, they are the true responsible manager for customer-facing capture, marketing material development, research, pursuit management, and knowledge management. Candidates must have an active DOD Secret clearance to be considered, a bachelor's degree or supplemental experience, and at least 12+ years of industry experience with 6+ of those years specific to business development. Excellent work ethic, strategic thinking, writing, and project management skills are a requirement. The candidate must have a proven winning track record, suitable references, and superior organization and follow through.$86/hr - $96/hrEmployees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Mechanical Engineer works with local manufacturing teams and Taiwan-based design teams to resolve mechanical issues in a timely manner and ensure smooth product development and production... More support. This role supports new product introduction (NPI), fixture and component design, and continuous improvements in manufacturability and assembly.This position is part of the Engineering Services team, which works across departments to support the engineering and operation teams with technical expertise in electronics, operational software, and systems integration.Duties/Responsibilities:? Collaborate with cross-functional teams including R&D, manufacturing, and customer support.? Analyze and resolve mechanical engineering issues, coordinating with design teams to determine root causes.? Manage and guide the transition of NPI products into production, ensuring manufacturability and assembly readiness.? Design and validate testing fixtures, jigs, and mechanical components to support new projects and production needs.? Provide design-for-manufacturability (DFM) and design-for-assembly (DFA) feedback to improve product quality and efficiency.? Review mechanical drawings and specifications for accuracy, tolerance, and compliance with company standards.? Perform mechanical stress, fit, and tolerance analyses to ensure reliability and performance.? Conduct failure analysis and propose corrective actions for mechanical and structural issues.? Support tooling, sheet metal, and plastic component design, fabrication, and inspection.? Document and update SOPs (Standard Operating Procedures), work instructions, and test plans.? Support factory teams in the U.S. by bridging communication between Taiwan design teams and local production teams.? Participate in cost reduction and process improvement initiatives related to mechanical design and manufacturing.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced Accounts Payable Manager to oversee their accounts payable department.Under general supervision, responsible for the oversight and supervision of the accounts... More payable (AP) unit that performs complex accounts payable duties and account reconciliations; develops and analyzes financial information and prepares a variety of related reports; and performs other related duties as required.The duties and responsibilities of the AP Manager include:Supervise AP team operations, including performance management and trainingOversee invoice processing, payment disbursements, and account reconciliationsLead month-end and year-end AP close processesManage vendor setup, 1099 reporting, and IRS complianceApprove payroll-related payables and expense claimsRecommend and implement internal controls and process improvementsMaintain records retention and assist with training materialsHandle sales/use tax reporting, overpayments, refunds, and lease trackingCollaborate with internal departments and respond to audit requestsformation and prepares a variety of related reports; and performs other related duties as required.Compensation: $57.90 - $70.36/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less