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A client of Insight Global is seeking a Technical Program Manager with a strong background in OT Cybersecurity to support global environments that include industrial control systems and physical... More infrastructure. This role blends hands-on technical cybersecurity work with program coordination and focuses on OT rather than traditional IT security.The individual will own cybersecurity audits, drive remediation plans to closure, and write and refine cybersecurity policies. They will help evaluate and deploy security tools, support proof-of-concepts, and coordinate rollouts across multiple domestic and international sites. This role works closely with enterprise cybersecurity, engineering, creative teams, and vendors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are hiring a Manager of Distribution Operations (Process Improvement) to join our organization. This is not a traditional PMO or coordination role. We?re looking for engineering minded, process... More driven leaders who have owned complex operational problems end to end and delivered real, scalable solutions across technology, operations, and training.If your background is primarily task tracking or status reporting, this role will not be a fit. If you thrive in ambiguity, diagnose broken processes, design future state solutions, and drive measurable business outcomes?this role is built for youWhat You?ll DoAs an IT Program Manager, you will own operational solutions?not just timelines. You will:?Diagnose operational, process, and system gaps across Specialty Operations, including installation, on demand maintenance, logistics, supply chain, and sales adjacent workflows?Design future state processes and operating models, including: oProcess mapping and gap analysisoControls, compliance, and scalability considerations?Partner directly with IT, SAP/ERP teams, Operations, and Change Management to: oTranslate operational needs into system requirementsoDrive technology changes through deliveryoEnsure training and adoption are executed effectively?Own programs end to end, including: oScope definition and executionoFinancial and timeline accountabilityoKPI and benefit tracking?Deploy solutions into live operations and drive continuous improvement post launch?Act as the single owner of outcomes, ensuring solutions are implemented and sustained?not just identifiedWhat Makes This Role Different?You own the solution end to end?you don?t hand it off?You design and implement processes, not just document them?You operate across both product and program delivery modelsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Salesforce Business Analyst (BA) to drive successful delivery of user and functional requirements for Salesforce projects, with a focus on healthcare provider workflows and... More CRM/call center integrations. The BA will lead requirements elicitation sessions, document business and technical specifications, and act as a detective?questioning requirements, digging into root causes, and ensuring solutions truly meet business needs. This role is hands-on, highly collaborative, and requires curiosity, thoroughness, and strong communication skills.Provide technical and functional expertise to Salesforce projects, including implementations, troubleshooting, maintenance, and support of existing applications.Lead requirements gathering sessions with business, clinical, operational, and technical stakeholders.Question requirements and dig into the root cause, asking clarifying questionsAct as a detective?curious and thorough in understanding business needs.Document business requirements within functional and technical specifications, including user stories, program functions, and steps required for development or modification.Analyze and review existing system capabilities, workflows, and scheduling limitations to determine feasibility of requested changes.Evaluate the impact of corporate initiatives and recommend ways to improve or best utilize information systems.Support Salesforce email-to-case and call center integration (previous experience with 8x8 is a plus).Collaborate with developers, QA, UAT, and project managers to ensure comprehensive test plans and traceability to user stories.Prepare and facilitate UAT scenarios and testing, ensuring user involvement and sign-off.Assist in the development of training materials and provide end-user training as needed.Create and maintain documentation on systems/applications used by the department.Coordinate projects from development through implementation, working with IT teams, clients, vendors, and consultants.Comply with all client IT security requirements and policies; safeguard passwords and report security incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This role sits at the intersection of tax, technology, and process improvement. The specialist will partner closely with the VP of Tax and key stakeholders across Finance and IT to observe, assess,... More and enhance existing tax processes. The primary focus is on making tax data and workflows more visible through automation, dashboards, and analytics?enabling more accurate compliance, stronger controls, and executive-level insights. This role is a new position with tons of visibility and room to shape the long term direction to either a tax/ tech hybrid role or a broader tech path.In this role, the individual will evaluate two primary tax products and provide recommendations on tools such as Lock Splash, while leveraging available solutions including Power Suite, Alteryx, and CorpTax (commonly used in public accounting and Big Four environments). The outcome of this work will be improved transparency, efficiency, and decision-making across the tax function.Key ResponsibilitiesAssess and document end-to-end tax processes to identify inefficiencies and improvement opportunitiesImprove tax workflows through technology enablement and automationIdentify and implement automation solutions to enhance accuracy, timeliness, and data integrityDesign, build, and standardize tax dashboards and analytics to support compliance and reportingPartner with the VP of Tax to develop executive-level reporting and presentation materialsExtract, transform, and analyze tax data to support tax positions, workpapers, and reportingSupport federal and state tax compliance, provisions, and effective tax rate calculationsDevelop tools and reporting to monitor subsidiary margins and support transfer pricing analysisCollaborate with IT and Finance teams to improve system integrations and data flowProvide data and analytics support for audits and tax authority inquiriesTrain and support internal users on tax systems, tools, and reporting platformsAssist with tax planning, modeling, and special transactions as neededProvide input and recommendations on tax technology solutions, including Lock SplashWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Serve as a primary liaison to University departments and schools; meet regularly to understand needs, shape roadmaps, scope/prioritize work, and ensure successful project and service outcomes.Lead... More day-to-day CRC operations (service delivery, escalations, service quality, and continuous improvement) using ITSM best practices.Lead and develop a team of 8 - 12 technicians supporting endpoint field support and event services, including hiring, onboarding, coaching, and performance management/annual review cycles.Drive service planning and new service development; evaluate and pilot improvements (including innovative/creative AI uses) that increase efficiency and improve the client experience.Manage budgeting, forecasting, rate/cost recovery model as needed, billing accuracy, and P&L performance to keep services fiscally sound.Create and manage SOWs/service agreements, including true-ups and renewals; partner with stakeholders to ensure clear scope, expectations, and renewals/expansions.Collaborate across CRC, University IT (UIT), and other campus partners (e.g., Networking, Information Security) to deliver integrated solutions and consistent client outcomes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A leading utility company is launching a high-impact ECC ? S/4HANA transformation and is seeking a Senior Enterprise Architect to provide business-led SAP architecture leadership across the... More enterprise. This role owns the SAP target operating model and migration strategy, partners closely with executive leadership, and ensures SAP enables business priorities, regulatory needs, and long-term scalability.This is a strategic architecture role, focused on enterprise alignment, decision making, and executive communication.What You?ll Do? Own SAP enterprise architecture from a business perspectiveDefine the S/4HANA target state aligned to business capabilities, operating models, and regulatory requirements across the utility enterprise.? Set and lead the ECC ? S/4HANA migration strategyPartner with business and IT leadership to evaluate Greenfield, Brownfield, or Selective approaches; define the multi-year roadmap, sequencing, and success metrics; and govern execution.? Act as the primary SAP architecture advisor to executivesTranslate complex architectural decisions into clear business impacts, tradeoffs, risks, and recommendations for VPs, ELT members, and steering committees.? Drive cross-functional alignmentCoordinate architecture decisions across Finance, Supply Chain, Asset Management, Field Operations, Customer, Regulatory, and IT to ensure SAP enables end-to-end business processes.? Guide data and integration strategy at the enterprise levelDefine principles for data ownership, migration scope, cutover approach, and integration patterns ? while partnering with delivery teams who execute the technical work.? Establish architecture governance and decision frameworksLead architecture reviews, define standards and guardrails, and ensure solution teams align with the agreed enterprise vision without becoming a bottleneck.? Measure and communicate progressDefine KPIs, dependencies, and risk mitigations; provide concise, executive-ready updates on roadmap health, readiness, and key decisions.Work Environment? Onsite 4 days per week in downtown HoustonContract role with an hourly rate range of $75?90/hr, based on experienceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A client of Insight Global is seeking a Business Architect to support a large technology client. You will operate as the end-to-end Component Supply Chain Business Architect, partnering daily with... More supply chain leaders, domain architects, analysts, and IT to translate business strategy into executable solutions. Lead cross-domain discussions spanning planning, manufacturing, sourcing, quality, logistics, and systems to ensure solutions work holistically across the full Plan?Make?Source?Deliver?Fulfill lifecycle. Synthesize inputs from multiple domains into integrated transformation roadmaps, guide solution design with IT (primarily Oracle-based), support PI and portfolio planning, and help define scope, constraints, and success metrics. Engage regularly in operational, project, and architecture forums to resolve cross-functional gaps, bring manufacturing partners into B2B and digital workflows, and continuously optimize processes, data flows, and system architecture with minimal technical debtA salary expectation is $175K annuallyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is hiring for a Senior IT Business Analyst to support large-scale Agile transformation initiatives within a high-visibility, customer-facing application environment. This role supports... More multiple domain-based Agile pods across areas such as lending, credit cards, deposits, money movement, and servicing flows. This is a hands-on role for a seasoned BA who can hit the ground running. The ideal candidate is proactive, highly independent, and comfortable operating without a ramp-up period. You will partner closely with Product Owners and technology stakeholders to break down complex problems, translate requirements into technical solutions, and drive delivery from day one.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This company runs on data and AI, and this team owns the foundation that makes both work. The Data & AI Platform team builds and maintains the trusted data infrastructure, semantic layer, BI... More platform, and internal AI tooling that powers every insight, automation, and AI-enabled workflow across the company. The team spans data engineering, analytics engineering, BI, and software engineering, and the edges between those disciplines are intentionally blurry. If you find that energizing rather than uncomfortable, this role was written for you. We're looking for a Director to lead this team ? not to maintain what exists, but to build a platform that's still being defined. You'll own the data foundation the entire company leans on, drive the AI-ready infrastructure that makes agents and automations actually work, and create the internal AI workspace where every employee can find, use, and contribute without friction. This is a high-autonomy, high-accountability role with real organizational reach and a clear mandate to build ahead of the business. Responsibilities:? Ship the near-term foundation: governed connectors, a seeded skills library, a validated AI surface, and eval infrastructure. ? Own Internal AI platform - the workspace where every employeecan find, use, and contribute AI skills and workflows. This includes the skills flywheel, agent surfaces, and observability infrastructure that make it safe to scale. ? Drive measurable business outcomes: faster time to insight, higher KPI confidence, operational efficiency, and revenue impact tied directly to the team's work. ? Partner closely with Applied AI, Analytics, Business Systems, IT, and GTM Operations ? understanding their needs well enough to build ahead of them. ? Make informed build vs. buy decisions, including knowing when to throw work away when something better comes along. ? Translate technical decisions into business impact, clearly and consistently, for leadership and operating stakeholders. ? Architect for scale while moving at the speed the business requires, avoiding over-engineering and knowing when good enough ships. ? Set a clear direction while remaining open to changing course.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced and forward-thinking Senior Manager of End User Services to lead the strategy, delivery, and continuous improvement of end user support across a dynamic organization of... More approximately 1,000 employees spanning corporate and laboratory environments. This role is responsible for the full lifecycle of end user services, including Service Desk operations, desktop and field support, endpoint management, user provisioning, and collaboration technologies. As a senior leader, you will drive operational excellence while modernizing support through automation, AI-enabled solutions, and strong IT service management practices.In this position, you will partner closely with senior IT leadership to align support capabilities with business priorities, serving as both a strategic contributor and escalation point for complex technical challenges impacting business-critical and lab systems. You will lead a distributed, multi-site team, ensuring a consistent and high-quality user experience while building a culture centered on accountability, responsiveness, and continuous improvement. Responsibilities include developing and executing a long-term roadmap for service evolution, implementing scalable global support models, and optimizing vendor partnerships and staffing strategies.Additionally, you will oversee major incident response and root cause analysis, establish mature ITSM processes aligned with industry best practices, and leverage data-driven insights to improve service performance. You will also provide technical leadership across Microsoft technologies (including identity, collaboration, and endpoint management platforms), while ensuring secure and compliant usage across the organization. The role includes ownership of AV and collaboration support, IT asset lifecycle management, onboarding and offboarding processes, and ensuring seamless support for regulated lab environments. This position requires regular collaboration with cross-functional teams and occasional travel between sites to maintain alignment and service quality.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less