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Insight Global is looking to hire a consultant to support incident and escalation management by digging into operational issues, mapping current-state processes, identifying root causes, and... More synthesizing cross-functional inputs into clear, actionable narratives. It?s a problem-solving and analysis-heavy role designed to bring clarity to complex operational failures?without owning project management or technical implementation.Day-to-Day Responsibilities- Map current-state processes to understand how work actually flows and where breakpoints occur- Conduct end-to-end sanity checks beyond the visible failure point- Investigate incidents by gathering inputs from multiple teams and validating assumptions- Synthesize findings into a coherent story that explains what happened and why- Document insights through flows, one-pagers, and decks- Support communications to stakeholders during escalations- Perform cross-team alignment checks (policy, risk, regulatory, operational, technical)- Spot related or downstream issues that may not be immediately visibleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Conduct security control testing and evaluate supporting documentation and evidence Analyze testing results and provide risk-based recommendations for remediation and process improvement Perform... More enterprise risk assessments and compliance reviews Collaborate with business and technology teams to ensure governance requirements are understood and executed Maintain and update compliance and risk information within the GRC toolset Communicate compliance changes and testing results to stakeholders and leadership as neededWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This is a senior-level technical role requiring extensive hands-on experience in systems administration and deep expertise in network operating systems. The ideal candidate will have ?expert? level... More experience with Microsoft Azure, and strong working knowledge of Server OS, Active Directory, DNS, PKI, Microsoft Endpoint Configuration Manager, server monitoring, M365, Entra ID, and Azure cloud administration.As a technology leadership position, it demands a high level of practical proficiency in both Windows Server environments and Azure cloud services. Solano County?s network spans six cities, four data centers, multiple branch locations, and two Azure tenants.In collaboration with other team members, this position will be responsible for the day-to-day operation, support, and security of the County?s compute, storage, and cloud infrastructure. Our on-premises environment is primarily built on Cisco UCS and HyperFlex (HX) platforms, so recent experience with converged or hyperconverged virtualization systems is essential.Duties and Responsibilities:Responding to daily service requests and incident tickets through the ServiceNow platform.Communicating clearly and effectively with users and stakeholders at all technical levels, from end users to executive leadership.Applying strong diagnostic and problem solving skills to troubleshoot issues and implement effective solutions.Responding promptly to service outages, identifying and analyzing root causes, and restoring services to ensure efficient and reliable operations.Managing on premises and cloud infrastructure to ensure service-level agreements (SLAs) and quality-of-service (QoS) targets are consistently met.Managing multiple projects simultaneously, from initial design through full implementation.Overseeing all lifecycle stages of compute and storage hardware/software, including deployment, testing, maintenance, upgrades, refresh cycles, and decommissioning.Supporting critical outages and participating in afterhours incident response as required, including rotation in a team-wide on-call schedule.Creating and maintaining system topology diagrams using Visio or similar tools.Producing clear, accurate, and maintainable technical documentation within the ServiceNow knowledge base.Managing asset inventory for compute and storage equipment.Collaborating with various IT service towers to resolve complex issues and support cross-functional projects.Perform other duties as assigned.Security Compliance:Ensure systems are in compliance with security policies and industry regulationsImplement security baselines and configurationsDocumentation:Maintain accurate and up-to-date documentationDevelop and update knowledge base articles for common issues and resolutionsEducation and Experience:6+ years of experience in a similar position and/or any combination of education and experience that clearly demonstrates the ability to perform the job duties of the position. At least one of the following certifications:Computer Science Degree, MCP or equivalent role-based certifications in Windows Server, Microsoft Office 365 or Microsoft AzureKnowledge, Skill and Abilities: Expert level of experience and understanding of Microsoft AzureExpert level of experience in Active Directory Domain Services, to include FSMO roles, AD Functional Level upgrades, Domain Trusts, AD Site& Subnets, DFS&SYSVOL replication, GPO optimization, ADMX upgrades, LDAPqueries, Dynamic DNS, SPNs, ICACLsHigh level of expertise in Entra ID / Azure AD, to include Entra Connect, SAML & OIDC SSO, Conditional Access policies, Privilege Identity Management, PIV and FIDO2 Smartcard, etc.Expert working knowledge of Microsoft 365 Services to include Exchange Online, SharePoint, OneDrive, MS Teams, Dynamics, Power BI, etc.Expert working knowledge of Microsoft Exchange up to and including Exchange 2019/SEStrong working knowledge of Microsoft PKI, Certificate Authorities, Templates, CRL, etc.Excellent knowledge and experience with Azure cloud services in IaaS, PaaS and SaaS scenarios.Hands-on knowledge working with VMWare vSphere and VMWare ESXi hosts.Hands-on experience working with Cisco UCS platform, including UCSM and HX connect.Working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM) and Intune MDM hybrid device management.Hands on experience with Azure IdentityVery strong focus on Information Security & Compliance best practiceWell-versed in ITIL concepts for ITSM and ITOM.Experience with Packet capturing and protocol analysis (TCP, UDP, ICMP, packet dissection).Strong problem-solving and troubleshooting skillsExcellent communication skills across technical and non-technical audiencesCuriosity about new technologies and creativity in approach to problem-solvingAbility to manage multiple priorities and lead high-impact projects.Excellent documentation and diagramming skills (Visio).Collaborative and adaptable in a fast-paced environment.Ability to work independently and in a team environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is... More 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking a SCADA Engineer II or III to support the design, implementation, operation, and maintenance of Supervisory Control and Data Acquisition (SCADA) systems across our data center... More operations and renewable energy portfolio, including Wind, Solar, and Battery Energy Storage Systems. This role will support reliable, secure, and efficient system performance through hands-on engineering, troubleshooting, and collaboration with internal and external stakeholders. Responsibilities: ? Assist with the design, configuration, and support of SCADA systems used to monitor and control electrical and mechanical equipment. ? Serve as a technical resource for operations, IT, vendors, and field teams. ? Provide guidance and support for NERC CIP compliance and cybersecurity requirements.? Support commissioning activities and system upgrades. Participate in after-hours support through a team on-call rotation.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Primary Purpose of Position:This Medical Assistant for the Dedicated network provides clinically competent delivery of quality medical care services required operations within their scope of... More practice. The MA working at this site is responsible for safe patient care and ensuring adherence to all Policies and Procedures. Role Responsibilities & Attributes:This role is patient-facing and can require working in a clinical setting. It is customer-facing with high expectations for operational excellence. This list of essential functions are not exhaustive and may be supplemented and changed as necessary.? Critical Thinking and Problem-Solving: Exhibit excellent critical thinking, problem-solving, verbal and written communication skills, in addition to attention to detail.? Customer Service, Compassion, and Teamwork: Build rapport with team members, internal and external customers, and management by demonstrating a strong customer service orientation and genuine compassion. Provide empathetic and patient-centered care, ensuring that all interactions are respectful, supportive, and focused on the well-being of patients and colleagues. Foster a collaborative team environment by actively participating in team activities, supporting colleagues, and contributing to a positive and cohesive work atmosphere.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced Marine Painter that has worked in a shipyard or shop environment supporting NAVSEA work. This will be in a shop environment in Hampton Va. In this position... More you will be required to work to MIL-SPEC standards for painting shipboard parts and it would be preferred to have experience with sandblasting to see shop parts through the full blast and coat process.Day to Day:- Operate and maintain the blast and coat booth- Manage the quality of products to be prepped for final inspection- Maintain clear and accurate records of all work performed, inspections and maintenance- Daily use of tools such as: Psychrometers, Profile gauges, DFT gauges, etc.Shift: 6:00am - 4:30pm Mon-ThursPay: 20-25/hr (may vary depending on certifications and relevant experience)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global customer in the construction industry is seeking to hire a construction manager to oversee the plumbing systems for a mega project in Boise, ID. This project is multiple billions of... More dollars in total budget, is supporting a high-tech manufacturing client, and is expected to last into 2028. As a construction manager in this role, you'll be expected to complete all pre-construction tasks including equipment buyout and scrubbing drawings to align proper subcontractors and trades partners, take full ownership of your project scope including proper documentation, alignment across all teams and partners, facilitate training, run startup meetings with 100s of teammates, review project submittal information and receive and distribute RFIs. The initial contract will last 12 months, but extensions are likely. We can offer pay at $75/hr for this role as well as a generous per diem package for candidates who qualify. Exact compensation may differ due to education or experience. Candidates can expect to work 50 hours per week. Generally it is expected that employees in this role arrive to the job site early around 6 AM, but there may be some flexibility required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Network Support Technician for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in... More deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands-on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise-grade networking technologies and the opportunity to contribute to high-impact infrastructure projects. Other day to day responsibilities include:Plan, configure, implement, and document network solutions in complex environmentsSupport deployment of LAN infrastructure and cybersecurity solutions across plant environmentsMonitor network systems and proactively troubleshoot performance issuesOptimize network performance and ensure high availability/reliabilitySupport and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)Track and validate hardware deployment and upgrades across sitesAct as escalation point for network issues (both standard and complex)Identify root cause of issues and document resolution processesCollaborate with business teams to design solutions aligned with operational needWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Network Support Engineer for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in... More deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands-on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise-grade networking technologies and the opportunity to contribute to high-impact infrastructure projects. Other day to day responsibilities include:Plan, configure, implement, and document network solutions in complex environmentsSupport deployment of LAN infrastructure and cybersecurity solutions across plant environmentsMonitor network systems and proactively troubleshoot performance issuesOptimize network performance and ensure high availability/reliabilitySupport and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)Track and validate hardware deployment and upgrades across sitesAct as escalation point for network issues (both standard and complex)Identify root cause of issues and document resolution processesCollaborate with business teams to design solutions aligned with operational needWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less