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Jun 19, 2025

Franklin, TN

|

Help Desk

|

Contract,Perm Possible

|

$18 - $23 (hourly estimate)

{"JobID":420827,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-86.8130909090909,"Longitude":35.9311818181818,"Distance":null},"State":"Tennessee","Zip":"37067","ReferenceID":"NAS-789668","PostedDate":"\/Date(1750324543000)\/","Description":"A client in the Chattanooga, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working tickets. They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be required to execute great communication with the team when issues arise or give updates when needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier 1 Service Desk - Onsite Chattanooga","City":"Franklin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Associates or bachelors degree in Business or IT related fields oEquivalent number of years of experience and education will suffice Knowledge of common ticketing tools1+ years of technical support experience Knowledge and experience with Active DirectoryGreat personality that looks for a challenge Comfortable with on-call night schedule (once a month)","Skills":"Healthcare experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":23.0000,"SalaryLow":18.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client in the Chattanooga, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They will be working with accounts and incoming working... tickets. They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be required to execute great communication with the team when issues arise or give updates when needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Sep 20, 2024

Edmonton, AB

|

Computer Engineering

|

Contract

|

$23 - $29 (hourly estimate)

{"JobID":382205,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-113.460899090909,"Longitude":53.5703020909091,"Distance":null},"State":"Alberta","Zip":"T5H0E9","ReferenceID":"CAL-735918","PostedDate":"\/Date(1726863417000)\/","Description":"Insight Global is looking for a Service Desk Analyst for a 3 month contract onsite 3 days a week in Edmonton, Alberta. This Resource will be joining an internal IT service desk supporting an Edmonton power generation company. They will be handling service requests through Service Now to help troubleshoot/resolve requests for access managment, active directory, basic MS azure \u0026 MS software issues, and more. Typical volume will be 10/15 incidents/service requests a day, otherwise this resource will be cleaning up active directories and writing knowledge articles. The success resource will have 3 year of experience in a similar role, strong written/verbal communication and can quickly be productive with minimal training.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Service Desk Analyst","City":"Edmonton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Clear written and verbal communication 3 years of Tier 1/2 service desk experience (technical IT service desk)","Skills":"Service desk experience with: Service now for ticketing, MS shop suite, Access managment, Basic Azure MS items Technical writing/creating articlestechnical Diploma","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":29.0000,"SalaryLow":23.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is looking for a Service Desk Analyst for a 3 month contract onsite 3 days a week in Edmonton, Alberta. This Resource will be joining an internal IT service desk supporting an Edmonton... power generation company. They will be handling service requests through Service Now to help troubleshoot/resolve requests for access managment, active directory, basic MS azure & MS software issues, and more. Typical volume will be 10/15 incidents/service requests a day, otherwise this resource will be cleaning up active directories and writing knowledge articles. The success resource will have 3 year of experience in a similar role, strong written/verbal communication and can quickly be productive with minimal training.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 18, 2025

Franklin, TN

|

Help Desk

|

Contract,Perm Possible

|

$21 - $26 (hourly estimate)

{"JobID":420752,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-86.8233636363636,"Longitude":35.9230909090909,"Distance":null},"State":"Tennessee","Zip":"37067","ReferenceID":"NAS-789667","PostedDate":"\/Date(1750266996000)\/","Description":"A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. Tis resource will be responsible for escalations from the Tier 1 support team. They will be working with accounts and incoming working tickets. They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be required to execute great communication with the team when issues arise or give updates when needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Tier 2 Service Desk - Onsite Franklin","City":"Franklin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Associates or bachelors degree in Business or IT related fields oEquivalent number of years of experience and education will suffice Knowledge of common ticketing tools3+ years of technical support experience Knowledge and experience with Active DirectoryGreat personality that looks for a challenge Comfortable with on-call night schedule (once a month)","Skills":"Healthcare experience","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":26.0000,"SalaryLow":20.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. Tis resource will be responsible for escalations from the Tier 1... support team. They will be working with accounts and incoming working tickets. They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be required to execute great communication with the team when issues arise or give updates when needed.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 02, 2025

Leawood, KS

|

Help Desk

|

Contract-to-perm

|

$18 - $22 (hourly estimate)

{"JobID":423131,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-94.6535454545455,"Longitude":38.9135454545455,"Distance":null},"State":"Kansas","Zip":"66211","ReferenceID":"SEA-793071","PostedDate":"\/Date(1751483772000)\/","Description":"Responsibilities:1.Technical Support: Provide second-level technical support to end-users via phone, email, or in-person.2.Issue Resolution: Troubleshoot and resolve hardware, software, and network issues promptly to minimize downtime and ensure operational efficiency.3.Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support activities.4.Escalation Handling: Escalate complex issues to appropriate teams or vendors, following escalation procedures as necessary.5.User Training: Assist end-users in understanding and utilizing IT systems, applications, and tools effectively.6.Continuous Improvement: Identify recurring issues and contribute to the development of solutions or workarounds to improve overall service quality.7.Documentation: Maintain accurate documentation of support processes, procedures, and solutions for knowledge sharing and future reference.8.Compliance: Adhere to company policies, procedures, and industry regulations related to IT service delivery and data security.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Service Desk Specialist","City":"Leawood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1.Experience: Minimum of 2-4 years of experience in a similar role, preferably in a corporate IT environment or IT service provider.2.Technical Skills:Proficiency in troubleshooting Windows and Mac operating systems.Knowledge of Active Directory, Entra (Azure), Microsoft Office Suite, and other common business applications.Demonstrated awareness of cybersecurity best practices, and familiarity with authentication and MFA capabilitiesFamiliarity with remote desktop support tools and ticketing systems.3.Certifications: Relevant certifications such as CompTIA A+, Network+, ITIL Foundation, or HDI Service Center Analyst are preferred but not preferred.4.Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely to non-technical users.5.Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues independently or collaboratively.6.Customer Focus: Customer-oriented mindset with a commitment to delivering high-quality service and support to end-users.7.Adaptability: Ability to work effectively in a fast-paced environment, prioritize tasks, and adapt to changing priorities and technologies.8.Education: Bachelors degree in Information Technology, Computer Science, or a related field is preferred but not required.9.Geo: Frisco and Overland Park, on-site","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Responsibilities:1.Technical Support: Provide second-level technical support to end-users via phone, email, or in-person.2.Issue Resolution: Troubleshoot and resolve hardware, software, and network... issues promptly to minimize downtime and ensure operational efficiency.3.Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support activities.4.Escalation Handling: Escalate complex issues to appropriate teams or vendors, following escalation procedures as necessary.5.User Training: Assist end-users in understanding and utilizing IT systems, applications, and tools effectively.6.Continuous Improvement: Identify recurring issues and contribute to the development of solutions or workarounds to improve overall service quality.7.Documentation: Maintain accurate documentation of support processes, procedures, and solutions for knowledge sharing and future reference.8.Compliance: Adhere to company policies, procedures, and industry regulations related to IT service delivery and data security.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Dec 12, 2024

Huntsville, AL

|

Administrative Assistant

|

Contract-to-perm

|

$14 - $17 (hourly estimate)

{"JobID":394789,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-86.6171818181818,"Longitude":34.7095454545455,"Distance":null},"State":"Alabama","Zip":"35801","ReferenceID":"DGO-751869","PostedDate":"\/Date(1733998574000)\/","Description":"One of Insight Global\u0027s clients, a large insurance company, is hiring for a Front Desk Receptionist in Huntsville, AL. The responsibility of the Front Desk Receptionist position is to serve as the primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to: ? Answer, screen, and direct telephone calls? Maintain telephone system and agency directory? Process incoming and outgoing mail; deliver outgoing mail to Post Office Box? Morning walk-through checklist? Maintain the reception area and conference rooms (clean and book rooms)? Maintain kitchen area clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off? Maintain copy rooms? Maintain inventory and order office supplies as needed? Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS,? Maintenance, etc.? Answer basic policy owner/policy benefit questions and handle change requests? Occasionally may act as administrative support for financial representatives/staff as needed? Complete and/or assist with projects as assigned by the Office Manager/Director of Operations? Order lunch for meetingsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Front Desk Receptionist","City":"Huntsville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 1+ years of experience in an office administration role? Strong customer service and communication skills? Experienced with MS Office applications Word, Excel, OutlookStrong work ethic and willingness to help out wherever needed","Skills":"","Industry":"Administrative Assistant","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

One of Insight Global's clients, a large insurance company, is hiring for a Front Desk Receptionist in Huntsville, AL. The responsibility of the Front Desk Receptionist position is to serve as the... primary contact for customers and policy owners and assist with work as needed. Specific responsibilities include but will not be limited to: ? Answer, screen, and direct telephone calls? Maintain telephone system and agency directory? Process incoming and outgoing mail; deliver outgoing mail to Post Office Box? Morning walk-through checklist? Maintain the reception area and conference rooms (clean and book rooms)? Maintain kitchen area clean refrigerator, coffee pots and dishes, refresh snacks, turn TV on/off? Maintain copy rooms? Maintain inventory and order office supplies as needed? Liaison for office supplies such as shred company, coffee company, Office Max, FedEx, UPS,? Maintenance, etc.? Answer basic policy owner/policy benefit questions and handle change requests? Occasionally may act as administrative support for financial representatives/staff as needed? Complete and/or assist with projects as assigned by the Office Manager/Director of Operations? Order lunch for meetingsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 01, 2025

Plano, TX

|

Help Desk

|

Contract

|

$17 - $21 (hourly estimate)

{"JobID":422858,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.7327272727273,"Longitude":33.0633636363636,"Distance":null},"State":"Texas","Zip":"75093","ReferenceID":"DEN-787329","PostedDate":"\/Date(1751393699000)\/","Description":"We are seeking an IT Help Desk technician to join our team. This consultant will be servicing 160 hospitals and medical facilities to perform various hands-on IT duties such as monitor and PC/Laptop configurations as well as hardware and software troubleshooting. This role must sit in Dallas, TX and involves providing support around the Dallas metro, with different site assignments each day next week. Hospital sites can be up to 2 hours in distance. Mileage will be reimbursed. The pay rate for this role ranges from 24-27 an hour. This requires being on site at these various locations 3-4 days per week with remaining work to be done remotely. The hours on site are 7:30am-1pm.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IT Support Technician","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Ability to provide support throughout Dallas Metro- Experience with various IT help desk duties such as troubleshooting hardware, software and network problems- Experience with setting up computer monitors and other AV equipment- Experience with PC/laptop configuration- Experience with ticketing systems (ServiceNow, Jira, Zyndesk)- Experience with Active Directory (user accounts, password resets/computer resets)","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking an IT Help Desk technician to join our team. This consultant will be servicing 160 hospitals and medical facilities to perform various hands-on IT duties such as monitor and PC/Laptop... configurations as well as hardware and software troubleshooting. This role must sit in Dallas, TX and involves providing support around the Dallas metro, with different site assignments each day next week. Hospital sites can be up to 2 hours in distance. Mileage will be reimbursed. The pay rate for this role ranges from 24-27 an hour. This requires being on site at these various locations 3-4 days per week with remaining work to be done remotely. The hours on site are 7:30am-1pm.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 19, 2025

North Vancouver, BC

|

Help Desk

|

Contract

|

$19 - $24 (hourly estimate)

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- 2+ years (and no more than 4 years) of IT and Customer Service-related education - Experience with, or are familiar with the idea of a ticketing system (Jira, Zendesk etc)- ie. can open and close... an active ticket - Help desk experience both in person and virtually - Experience with Windows and MacOS, Microsoft office suite and or a Windows networking environment - Active Directory Experience - Strong communication skiills, both written and verbal with a knack to communicate complex IT issues to a wide range of audience members from full-stack developers to finance team members -A customer service orientation with a passion for IT Support and a desire to grow in a collaborative environmentWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 02, 2025

Derwood, MD

|

Help Desk

|

Contract

|

$17 - $21 (hourly estimate)

{"JobID":422961,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.1273636363636,"Longitude":39.1547272727273,"Distance":null},"State":"Maryland","Zip":"20855","ReferenceID":"DC0-792657","PostedDate":"\/Date(1751447779000)\/","Description":"Environment Notes: Full life cycle support for all Montgomery County IT assets, help desk support, deskside support, 12k users, 15k assets, break fix, replacement, disposals, imaging, service help desk, everything end point device that someone i the county is using we support it. 98% windows, 2% mac. Day to Day:An Employer is looking to hire a Desktop Technician in Derwood, MD. This individual will be responsible for the following:-Supporting multiple sites within Montgomery County and performing support to computers, tablets and phones: reimaging, swapping out systems, doing any replacements, data transfers, deployments, etc -Managing and meeting strict SLA\u0027s-Hours are Monday- Friday 8AM-5PM-Troubleshooting syncing iPhones/Android Phones relating to Outlook-Working on a team in a fast paced environment-Asset ManagementPay Range: $20/hr - $22/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Deskside Support Technician","City":"Derwood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"on-site 5x per week in derwood, md1 year of desktop experience reliable transportation","Skills":"additional deskside experienceactive A+_","Industry":"Help Desk","Country":"US","Division":"Government","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Environment Notes: Full life cycle support for all Montgomery County IT assets, help desk support, deskside support, 12k users, 15k assets, break fix, replacement, disposals, imaging, service help... desk, everything end point device that someone i the county is using we support it. 98% windows, 2% mac. Day to Day:An Employer is looking to hire a Desktop Technician in Derwood, MD. This individual will be responsible for the following:-Supporting multiple sites within Montgomery County and performing support to computers, tablets and phones: reimaging, swapping out systems, doing any replacements, data transfers, deployments, etc -Managing and meeting strict SLA's-Hours are Monday- Friday 8AM-5PM-Troubleshooting syncing iPhones/Android Phones relating to Outlook-Working on a team in a fast paced environment-Asset ManagementPay Range: $20/hr - $22/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jul 02, 2025

Cincinnati, OH

|

Help Desk

|

Contract

|

$19 - $24 (hourly estimate)

{"JobID":423080,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.4896363636364,"Longitude":39.0979090909091,"Distance":null},"State":"Ohio","Zip":"45202","ReferenceID":"CIN-793010","PostedDate":"\/Date(1751476450000)\/","Description":"A retail employer in the Cincinnati area is seeking Dispatch Agents to support the facilities maintenance and engineering team. Daily responsibilities include answering inbound phone calls and emails regarding facilities work orders and troubleshooting reported events with field technicians in all 2,700 stores nationwide. The program goal is to protect the client against product loss in stores. They will coordinate service with on-site technicians, store management, and other internal stakeholders. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback. Successful candidates will have experience with triaging, ticket/work order prioritization, change management, and a background in a level 2 or 3 support role.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Dispatch Agent","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years of level 2 or 3 Help Desk experienceTriagingTicket/Work Order prioritizationChange management experience","Skills":"Facilities management platforms and other software (Maximo, ServiceNow, ServiceChannel, fmPilot)Manufacturing, production, or big box retail experience)","Industry":"Help Desk","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":24.0000,"SalaryLow":19.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A retail employer in the Cincinnati area is seeking Dispatch Agents to support the facilities maintenance and engineering team. Daily responsibilities include answering inbound phone calls and emails... regarding facilities work orders and troubleshooting reported events with field technicians in all 2,700 stores nationwide. The program goal is to protect the client against product loss in stores. They will coordinate service with on-site technicians, store management, and other internal stakeholders. This role requires heavy multitasking and navigating multiple applications at once. Candidates should be adaptable to learning from change, difficulties, and feedback. Successful candidates will have experience with triaging, ticket/work order prioritization, change management, and a background in a level 2 or 3 support role.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 13, 2025

Birmingham, AL

|

Help Desk

|

Contract

|

$18 - $22 (hourly estimate)

{"JobID":406693,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.7881818181818,"Longitude":33.5294545454545,"Distance":null},"State":"Alabama","Zip":"35209","ReferenceID":"HOU-768516","PostedDate":"\/Date(1741864527000)\/","Description":"A premier Oil and Gas company is seeking a Helpdesk Support Analyst to sit onsite at their office in Birmingham, AL. This person will be responsible for providing 100% phone support for 10K+ users across multiple locations. They will be responsible for working through tickets coming through Jira and resolving a variety of medium to more complex technical issues. Some of the common issues they will resolve will be around password resets, remote access issues, troubleshooting MS application related issues, Active Directory, Citrix, and network connectivity issues. The candidate needs to have great customer service, go getter attitude and comfortable working in a fast-paced environment. Based on knowledge and years of experience, this position offers a pay range of $18-20/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Helpdesk Support Analyst","City":"Birmingham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"3+ years experience in a help desk/phone support role3+ years of hands on in an IT troubleshooting environmentHands on experience supporting Active Directory (password resets, setting up new users, editing user credentials, etc.)Experience supporting and troubleshooting Windows 10/11Experience supporting MS Office Suites productsExperience troubleshooting hardware and software issuesExcellent customer service experience/attitudeStrong written and verbal communication","Skills":"Previous O\u0026G industry experienceExperience troubleshooting remote access issues (2 Factor authorization)Previous experience working with a ticketing system (Remedy, Jira, etc.)","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A premier Oil and Gas company is seeking a Helpdesk Support Analyst to sit onsite at their office in Birmingham, AL. This person will be responsible for providing 100% phone support for 10K+ users... across multiple locations. They will be responsible for working through tickets coming through Jira and resolving a variety of medium to more complex technical issues. Some of the common issues they will resolve will be around password resets, remote access issues, troubleshooting MS application related issues, Active Directory, Citrix, and network connectivity issues. The candidate needs to have great customer service, go getter attitude and comfortable working in a fast-paced environment. Based on knowledge and years of experience, this position offers a pay range of $18-20/hr.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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