Job Search Results for help desk
Sep 04, 2025
Reston, VA
|
Help Desk
|
Contract-to-perm
|
$25 - $31 (hourly estimate)
{"JobID":440757,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.34,"Longitude":38.95,"Distance":null},"State":"Virginia","Zip":"20190","ReferenceID":"DC0-a8c23813-16f8-4a3d-b1a9-5f0fbac528ca","PostedDate":"\/Date(1757014192000)\/","Description":"We are looking for a Level II Technical Support Representative to handle all technical issues for internal employees and contractors, covering a diverse range of internal services and products. This role involves systems engineering and administration within Verisign\u0027s multi-platform environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Engineer","City":"Reston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Education \u0026 Experience: Bachelor\u0027s degree or equivalent experience, with over 5 years of direct service desk experience.Certifications:ITIL v4Technical Skills:Proficient in troubleshooting and knowledgeable about:Microsoft Windows 10-11Apple macOS 15Apple iOS and iPadOS 18Microsoft Office Suite on Windows and Apple","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are looking for a Level II Technical Support Representative to handle all technical issues for internal employees and contractors, covering a diverse range of internal services and products. This... role involves systems engineering and administration within Verisign's multi-platform environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 09, 2025
Leawood, KS
|
Help Desk
|
Contract-to-perm
|
$18 - $22 (hourly estimate)
{"JobID":442488,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-94.68,"Longitude":38.9,"Distance":null},"State":"Kansas","Zip":"66211","ReferenceID":"SEA-6c7d9ff6-2c22-47be-ab40-de792a06c411","PostedDate":"\/Date(1757460076000)\/","Description":"Responsibilities:1.Technical Support: Provide second-level technical support to end-users via phone, email, or in-person.2.Issue Resolution: Troubleshoot and resolve hardware, software, and network issues promptly to minimize downtime and ensure operational efficiency.3.Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support activities.4.Escalation Handling: Escalate complex issues to appropriate teams or vendors, following escalation procedures as necessary.5.User Training: Assist end-users in understanding and utilizing IT systems, applications, and tools effectively.6.Continuous Improvement: Identify recurring issues and contribute to the development of solutions or workarounds to improve overall service quality.7.Documentation: Maintain accurate documentation of support processes, procedures, and solutions for knowledge sharing and future reference.8.Compliance: Adhere to company policies, procedures, and industry regulations related to IT service delivery and data security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Specialist","City":"Leawood","ExpirationDate":null,"PriorityOrder":0,"Requirements":"1.Experience: Minimum of 2-4 years of experience in a similar role, preferably in a corporate IT environment or IT service provider.2.Technical Skills:?Proficiency in troubleshooting Windows and Mac operating systems.?Knowledge of Active Directory, Entra (Azure), Microsoft Office Suite, and other common business applications.?Demonstrated awareness of cybersecurity best practices, and familiarity with authentication and MFA capabilities?Familiarity with remote desktop support tools and ticketing systems.3.Certifications: Relevant certifications such as CompTIA A+, Network+, ITIL Foundation, or HDI Service Center Analyst are preferred but not preferred.4.Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely to non-technical users.5.Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues independently or collaboratively.6.Customer Focus: Customer-oriented mindset with a commitment to delivering high-quality service and support to end-users.7.Adaptability: Ability to work effectively in a fast-paced environment, prioritize tasks, and adapt to changing priorities and technologies.8.Education: Bachelor?s degree in Information Technology, Computer Science, or a related field is preferred but not required.9.Geo: Frisco and Overland Park, on-site","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":22.0000,"SalaryLow":17.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Responsibilities:1.Technical Support: Provide second-level technical support to end-users via phone, email, or in-person.2.Issue Resolution: Troubleshoot and resolve hardware, software, and network... issues promptly to minimize downtime and ensure operational efficiency.3.Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support activities.4.Escalation Handling: Escalate complex issues to appropriate teams or vendors, following escalation procedures as necessary.5.User Training: Assist end-users in understanding and utilizing IT systems, applications, and tools effectively.6.Continuous Improvement: Identify recurring issues and contribute to the development of solutions or workarounds to improve overall service quality.7.Documentation: Maintain accurate documentation of support processes, procedures, and solutions for knowledge sharing and future reference.8.Compliance: Adhere to company policies, procedures, and industry regulations related to IT service delivery and data security.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 08, 2025
Horsham, PA
|
Help Desk
|
Contract
|
$25 - $31 (hourly estimate)
{"JobID":441959,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-75.13,"Longitude":40.18,"Distance":null},"State":"Pennsylvania","Zip":"19044","ReferenceID":"OCC-8df04aa0-bccc-450f-973d-f2eea931277f","PostedDate":"\/Date(1757374792000)\/","Description":"Insight Global is looking for a Service Desk Admin to be responsible for delivering technical support across the clients enterprise environment. This role ensures that desktop systems and hardware are operating efficiently and reliably, providing end-user assistance through phone, chat, and email. You will be in charge of diagnosing and resolving complex technical issues, performing advanced troubleshooting, and coordinating with vendors and carrier support to address outages or hardware failures. The technician documents incidents in the service desk system, escalates unresolved issues to appropriate teams, and maintains a comprehensive technician knowledgebase.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Admin","City":"Horsham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Demonstrated experience working and solving issues at all levels of end users, and peers in complex environments.Strong understanding of Hardware Life Cycle Management, Change Management, Incident Management, Helpdesk Ticketing, and its impacts on ensuring business continuity.Strong understanding of troubleshooting techniques and experience with remote troubleshooting tools.Strong knowledge of Microsoft technology stack:DNS and DHCPActive DirectoryEntra IDMicrosoft 365 Admin Intune AdminSharePoint AdminTeams AdminExchange AdminExperience with GPOs and Patch Management toolsVirtual Desktop InfrastructureAbility to monitor the desktop environment using hardware and software tools.Ability to establish and maintain a high level of user trust and confidence and the ability to manage client expectations.Strong writing and speaking skills to explain technical solutions to both technical and non-technical individuals.Strong interpersonal skills at all levels and ability apply skills and techniques to solve dynamic problems, excellent teamwork skills.Bachelor?s degree in computer science or relevant field preferred.","Skills":"Information Technology Certifications are preferred.Must have 3+ years IT Helpdesk/Desktop Support in an enterprise environment.","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":31.0000,"SalaryLow":24.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is looking for a Service Desk Admin to be responsible for delivering technical support across the clients enterprise environment. This role ensures that desktop systems and hardware... are operating efficiently and reliably, providing end-user assistance through phone, chat, and email. You will be in charge of diagnosing and resolving complex technical issues, performing advanced troubleshooting, and coordinating with vendors and carrier support to address outages or hardware failures. The technician documents incidents in the service desk system, escalates unresolved issues to appropriate teams, and maintains a comprehensive technician knowledgebase.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 05, 2025
Mclean, VA
|
Help Desk
|
Contract
|
$26 - $33 (hourly estimate)
{"JobID":419186,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-77.19,"Longitude":38.94,"Distance":null},"State":"Virginia","Zip":"22102","ReferenceID":"DC0-631ce9ee-5b8f-4b70-a27a-38dfa529c47c","PostedDate":"\/Date(1749125393000)\/","Description":"Job DescriptionWe are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in offices nationwide.Essential Duties and Responsibilities:?Provides an example to the team of handling things in the best way, demonstrating professionalism and pride in a fast-paced challenge-rich working environment.?Provide support to employees of all companies and partners with technology issues both remotely and in-person. This includes email, smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering to IT policies and best practices.?Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout.?Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed.?Identify high urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution.?Simulate/reproduce problems independently to resolve issues with minimal impact on end-users productivity.?Adhere to corporate computing/technology operating procedures and standards.?Participate in bi-monthly weekend maintenance window testing as required.?Maintain schedules for recurring administrative maintenance and assist users in planning scheduled and unscheduled testing.?Troubleshoot, repair, maintain, install, and test various computer equipment, peripherals, data communication, audio visual, and computer network systems.?Consult with and assist manufacturer?s representatives installing new computer equipment and tracking assets; exercise total responsibility for routine installation and modification projects; assist other technicians and IT colleagues repairing, installing, and testing complex pieces of equipment; submit equipment repair warranty claims.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk","City":"Mclean","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Qualifications? Bachelor?s degree; in computer science, engineering, or related field preferred.? Proficient and expert in computer hardware, software and networking.? Committed to accuracy and timeliness, demonstrates and communicates appropriate urgency.? Provides outstanding, above-and-beyond customer service.? Organized and able to plan and manage a project from start to finish.? Detailed, conscientious, and committed.? Documents work thoroughly and makes user guides for IT and non-IT audiences.? Solid communicator with strong interpersonal skills.? A team leader and team-builder? Has a passion for technology and building their career in IT.? Eager to be trained on company systems and best practices.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one ofemployment, including options for medical, dental, and vision insurance. Eligibility to enroll inthe 401(k) retirement plan begins after 90 days of employment. Additionally, employees in thisrole will have access to paid sick leave and other paid time off benefits as required under theapplicable law of the worksite location.Pay 30-34h","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":33.0000,"SalaryLow":26.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Job DescriptionWe are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in offices... nationwide.Essential Duties and Responsibilities:?Provides an example to the team of handling things in the best way, demonstrating professionalism and pride in a fast-paced challenge-rich working environment.?Provide support to employees of all companies and partners with technology issues both remotely and in-person. This includes email, smartphones and iPads, Windows and Apple laptops and desktops, various cloud and local applications, printers, conferencing equipment, and understanding and adhering to IT policies and best practices.?Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow to throughout.?Remain online and responsive to walk ups, telephone calls, chats and emails from employees throughout working hours, sometimes before or after hours as needed.?Identify high urgency issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution.?Simulate/reproduce problems independently to resolve issues with minimal impact on end-users productivity.?Adhere to corporate computing/technology operating procedures and standards.?Participate in bi-monthly weekend maintenance window testing as required.?Maintain schedules for recurring administrative maintenance and assist users in planning scheduled and unscheduled testing.?Troubleshoot, repair, maintain, install, and test various computer equipment, peripherals, data communication, audio visual, and computer network systems.?Consult with and assist manufacturer?s representatives installing new computer equipment and tracking assets; exercise total responsibility for routine installation and modification projects; assist other technicians and IT colleagues repairing, installing, and testing complex pieces of equipment; submit equipment repair warranty claims.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 15, 2025
Altamonte Springs, FL
|
Help Desk
|
Contract-to-perm
|
$15 - $19 (hourly estimate)
{"JobID":444356,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-81.39,"Longitude":28.66,"Distance":null},"State":"Florida","Zip":"32714","ReferenceID":"HOR-6b2ab9af-5b79-42b9-acff-9539562ccd19","PostedDate":"\/Date(1757961359000)\/","Description":"Must-Haves:High school diploma or GED2-3 years of experience service deskGood communication Epic Exposure or other EMR Plusses:Service NowTicketing systems Remote in access and password reset experienceHealthcare Day-to-Day: This individual will focus on Tier Two responsibilities, primarily supporting Epic functions. They will receive training from the Epic team to effectively resolve related issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Tier 2","City":"Altamonte Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must-Haves:High school diploma or GED2-3 years of experience service deskGood communication Epic Exposure or other EMR","Skills":"Plusses:Service NowTicketing systems Remote in access and password reset experienceHealthcare","Industry":"Help Desk","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.0000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Must-Haves:High school diploma or GED2-3 years of experience service deskGood communication Epic Exposure or other EMR Plusses:Service NowTicketing systems Remote in access and password reset... experienceHealthcare Day-to-Day: This individual will focus on Tier Two responsibilities, primarily supporting Epic functions. They will receive training from the Epic team to effectively resolve related issues.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 04, 2025
Shaker Heights, OH
|
Help Desk
|
Contract-to-perm
|
$20 - $25 (hourly estimate)
{"JobID":440412,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-81.67,"Longitude":41.47,"Distance":null},"State":"Ohio","Zip":"44118","ReferenceID":"CLV-0cdf8d5a-86f7-40df-89b4-3e6a50074c95","PostedDate":"\/Date(1756987333000)\/","Description":"We?re seeking a jack-of-all-trades Service Desk Technician who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech.30-32/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Technician","City":"Shaker Heights","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, macOS, mobile devices).Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed.Versatility: A true jack-of-all-trades?comfortable switching between tasks, tools, and technologies.Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users.Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence.Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently.Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference.Team Collaboration: Works well with others, shares knowledge, and supports team goals.","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":25.0000,"SalaryLow":20.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We?re seeking a jack-of-all-trades Service Desk Technician who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect... for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech.30-32/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 12, 2025
Oklahoma City, OK
|
Help Desk
|
Contract-to-perm
|
$11 - $14 (hourly estimate)
{"JobID":443799,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-97.51,"Longitude":35.46,"Distance":null},"State":"Oklahoma","Zip":"73127","ReferenceID":"OKC-b494517c-b052-4d2f-a498-3cdce3797287","PostedDate":"\/Date(1757703684000)\/","Description":"Insight Global is seeking a dedicated Service Desk Technician to provide Tier 1 support. The successful candidate will be responsible for troubleshooting and networking with various hardware and software technologies/devices. Key responsibilities include:? Providing timely resolution of customer issues through active engagement with ticketing systems.Handling incoming calls from users and addressing their technical concerns.Compensation:$14/hr to $15/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Service Desk Technician","City":"Oklahoma City","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? Exp in IT support (tier 1)? Experience with Office 365, Microsoft Teams, Windows 11? Experience with hardware- preferred Dell laptops.? Experience with Ticketing Systems","Skills":"ServiceNow","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":14.0000,"SalaryLow":11.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking a dedicated Service Desk Technician to provide Tier 1 support. The successful candidate will be responsible for troubleshooting and networking with various hardware and... software technologies/devices. Key responsibilities include:? Providing timely resolution of customer issues through active engagement with ticketing systems.Handling incoming calls from users and addressing their technical concerns.Compensation:$14/hr to $15/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 15, 2025
Philadelphia, PA
|
Help Desk
|
Contract-to-perm
|
$16 - $20 (hourly estimate)
{"JobID":444435,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-75.16,"Longitude":39.95,"Distance":null},"State":"Pennsylvania","Zip":"19107","ReferenceID":"BAL-3aa0cadd-3b63-4a6f-a27a-2e9bce5cee99","PostedDate":"\/Date(1757967040000)\/","Description":"An employer is looking for a Helpdesk Technician to sit hybrid in Philly, PA to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.Compensation:$18/hr to $21/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Desk - Philly","City":"Philadelphia","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors Degree with 2+ years of experience (minimum for LCAT)?Moderate to advanced troubleshooting skills ? working with hardware and software issues?Experience utilizing ServiceNow as a ticketing system?Experience imaging laptops ?Experience providing both in person and over the phone support?Great customer service","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is looking for a Helpdesk Technician to sit hybrid in Philly, PA to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals... supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.Compensation:$18/hr to $21/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 15, 2025
San Francisco, CA
|
Help Desk
|
Contract-to-perm
|
$16 - $20 (hourly estimate)
{"JobID":444321,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-122.41,"Longitude":37.77,"Distance":null},"State":"California","Zip":"94103","ReferenceID":"BAL-1cb01c41-274d-4c2f-81c8-cb894959c821","PostedDate":"\/Date(1757959133000)\/","Description":"An employer is looking for a Helpdesk Technician to sit remotely in San Francisco, CA to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.Compensation:$18/hr to $21/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Desk - San Francisco","City":"San Francisco","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors Degree with 2+ years of experience (minimum for LCAT)?Moderate to advanced troubleshooting skills ? working with hardware and software issues?Experience utilizing ServiceNow as a ticketing system?Experience imaging laptops ?Experience providing both in person and over the phone support?Great customer service","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is looking for a Helpdesk Technician to sit remotely in San Francisco, CA to support of a large government healthcare contract. The candidate will be joining a team of about 40... individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.Compensation:$18/hr to $21/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Sep 15, 2025
Dallas, TX
|
Help Desk
|
Contract-to-perm
|
$16 - $20 (hourly estimate)
{"JobID":444441,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-96.76,"Longitude":32.79,"Distance":null},"State":"Texas","Zip":"75207","ReferenceID":"BAL-d2da82b5-5e68-461b-bb0c-1b0933d4d0bc","PostedDate":"\/Date(1757967338000)\/","Description":"An employer is looking for a Helpdesk Technician to sit hybrid in Dallas, TX to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.Compensation:$18/hr to $20/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"IT Service Desk - Dallas","City":"Dallas","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Bachelors Degree with 2+ years of experience (minimum for LCAT)?Moderate to advanced troubleshooting skills ? working with hardware and software issues?Experience utilizing ServiceNow as a ticketing system?Experience imaging laptops ?Experience providing both in person and over the phone support?Great customer service","Skills":"","Industry":"Help Desk","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":20.0000,"SalaryLow":16.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
An employer is looking for a Helpdesk Technician to sit hybrid in Dallas, TX to support of a large government healthcare contract. The candidate will be joining a team of about 40 individuals... supporting a user base of about 7,500 government employees. While onsite, they will also provide white glove support to government employees. The successful candidate will have experience refreshing and deploying new equipment including desktops, laptops, headsets, monitors etc. Major responsibilities will also include troubleshooting hardware and software issues such as connectivity and imaging issues in a Windows environment.Compensation:$18/hr to $20/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.