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?Provides hardware and infrastructure support for customers at assigned refinery or field locations. This position works closely with other information technology specialists, integrators, and... More supervision as applicable to ensure the computing environment, assets, and supporting architecture are reliable and secure while also ensuring adherence to corporate standards. ?Primary responsibilities include Service Desk support/tickets, direct customer support, and on-going technology maintenance as assigned. Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software installation/deployment; networked and stand-alone printers/copiers/scanners multifunction devices; remote access technology; network switched Ethernet cabling; audio visual equipment; end-user telecom devices such as telephones and mobile devices; basic server and network administration and monitoring.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a team of IT Radio Technicians to support mission-critical communications for government and public safety clients in Washington, DC. This fully onsite role is ideal for a... More detail-oriented professional with hands-on experience in radio programming, RF concepts, telecommunications, and basic networking. Key responsibilities include programming radios, preparing kits for shipment, managing inventory, and supporting equipment audits and logistics. Daily tasks involve data entry, barcode scanning, and handling subscriber equipment. The technician will serve as the main contact for multiple customer sites, provide backup support to other technologists, and must be able to follow instructions and work independently after training. Day to Day:?Program mobile and portable radios, as well as supporting infrastructure ?Organize and prepare radio kits for shipment to customer sites.?Enter and update data in MS Excel spreadsheets and MS Word forms, including barcode scanning for inventory tracking.?Load and unload equipment pallets as part of shipping and receiving operations.?Pick and pack radio system components and kits according to customer specifications.?Assist with inventory counts and maintain accurate records of subscriber equipment.?Support the receiving, handling, and dispatching of subscriber goods entering or leaving the facility.?Provide Level 1 PC desktop support and basic system administration.?Track and report on non-IT requests using dashboards and data visualization tools to drive visibility and efficiency across logistics workflows and SOPsCompensation:$33hr to $42hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an Intermediate IT Change & Incident Management Analyst to support Royal Bank of Canada within their Enterprise IT Operations and Enablement team.This role will support a... More high-volume environment, managing a backlog of 500+ change requests. The consultant will be responsible for coordinating and executing low-risk IT changes, while also supporting incident-related workflows (including emergency changes and post-incident activities).The ideal candidate is highly organized, process-driven, and an excellent communicator who can manage multiple requests simultaneously while working cross-functionally with technical teams and business stakeholders. Experience working within structured ITIL environments and using ServiceNow is required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is looking for a Service Desk Administrator to support a large company in the Industrial Automation industry who has roughly 2,500 end users globally. This person will maintain and... More support the IT environment including support of hardware, software, network, and related infrastructure in the global environment. You will be responsible for the technical break and fix of all IT systems, the deployment of end-user IT systems, interface and maintain effective communication with business users and other global IT team members when resolving incidents fulfilling requests, assist in documentation processes, and perform planned system changes and upgrades with minimal impact to business operations. Compensation:$24/hr to $26/hr.Exact compensation may vary based on several factors, including skills, experience, and education.Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTIONThe IT Support Specialist (Tier 2) provides advanced technical support to end-users by troubleshooting and resolving complex hardware, software, and network issues. This role serves as... More an escalation point for Level 1 analysts and works closely with other IT teams to ensure timely resolution and high customer satisfaction.Key Responsibilities:?Respond to and resolve escalated technical support requests from Level 1 analysts and end-users.?Troubleshoot and resolve issues related to desktops, laptops, mobile devices, printers, operating systems, and business applications.?Provide remote and on-site support as needed.?Document issues, solutions, and workarounds in the ticketing system.?Collaborate with infrastructure, network, and application teams to resolve cross-functional issues.?Maintain and update knowledge base articles and technical documentation.?Assist in onboarding/offboarding processes including account setup, hardware provisioning, and access management.?Participate in IT projects, system upgrades, and deployments.?Ensure compliance with IT policies, procedures, and security standards.?Train and mentor Level 1 analysts as needed.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Temp Support Analyst will be a contact for internal company employees seeking assistance and support of computer hardware, software, and cloud applications, mobile, and other various desktop... More devices. This hands-on position will provide L2 Site Support and escalation support. This includes support for local home workers and other geographical locations (Remote Support) as well. This role is responsible for end-to-end IT support, including new hire onboarding and offboarding, device imaging and deployment, asset recovery, and workstation reimaging. The position provides day-to-day technical support by monitoring and triaging service desk tickets, troubleshooting desktop, laptop, mobile, network, and remote access issues, and delivering timely, high-quality support?including executive white-glove service as needed?across multiple iRhythm locations. Responsibilities also include documenting procedures, maintaining the CMDB and hardware/software inventories, managing software and cloud application licenses, and coordinating e-waste and proper asset disposal. The role interfaces with external vendors such as IBM for L1 support, assists teammates, supports smart hands and on-site technical needs (including MDF/IDF environments), and contributes to project work and new technology initiatives. This position will primarily provide onsite support and will require a physical presence in the office most days.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An employer is looking for an IT Client Support Analyst in the San Antonio area. The list below outlines daily responsibilities: -Assisting with internal and client engagements as assigned by the... More resource manager.- Supporting billable engagements under the guidance of professional services consulting team members.- Conducting research, analysis, problem-solving, and technical support for assigned client projects.- Ensuring overall solution quality assurance (QA) for data deliverables in client engagements.- Developing relevant knowledge and skills through mentorship, formal training, and on-the-job experiencesSalary Rage: 38,000-40,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Software Sourcing Leader for one of New York?s leading hospital systems. This role will partner with MCIT, IT Finance, Legal, and vendor leadership to align sourcing... More strategies with organizational goals, focusing on quality, innovation, cost savings, and efficiency. Key responsibilities include developing multi-year sourcing strategies, leading end-to-end RFx processes, managing vendor relationships, negotiating complex software agreements (including SaaS and perpetual licenses), conducting market and spend analysis, and driving cost optimization through TCO analysis. The position also involves risk management, compliance, and collaboration with cross-functional teams to ensure strategic alignment and operational excellence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?AV, conferencing, or live production support experience?Experience supporting performances, events, or artist-related environments?Intune/InTune-based imaging experience (Windows)?Mac imaging and... More support experience?Background in environments shaped by acquisitions or mixed technology stacks?Familiarity with Crestron, Cisco codecs, Logitech conferencing hardwareWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Operation Specialist for one of our clients who is a growing leader in education, operating schools and educational programs around the world that span the life cycle... More of a student from early learning to higher education. This role will be hybrid remote in Parma, OH ? working 2 days onsite 3 days remote. This would be second shift, Monday through Friday. Second shift for this role is 11:30am-8:00pm EST. This is a contract position with potential extensions based on performance.As an IT Operations specialist you will be responsible for monitoring IT systems and infrastructure to ensure timely detection and resolution of incidents. You will manage alert systems, coordinate escalations, and facilitate effective communication between technical teams and stakeholders. Your expertise will help maintain system reliability and minimize downtime, ensuring business continuity. The ideal candidate will have a strong background in IT operations, excellent problem-solving skills, and the ability to communicate complex technical information clearly. You will work closely with cross-functional teams to implement best practices in incident management and improve operational workflows. This position requires a proactive approach to identifying potential issues and a commitment to continuous improvement in IT service delivery.Additional Responsibilities Include: - Analyze and prioritize alerts based on severity and impact.- Initiate and manage escalation procedures according to established protocols.- Maintain and update alerting and monitoring tools and documentation.- Analyze incident trends and recommend improvements to reduce recurrence.- Maintain documentation of incidents, alerts, and escalation actions.- Continuously improve alerting and escalation processes.- Communicate effectively with stakeholders regarding system status and incidents.- Participate in post-incident reviews and report findings.- Continuously evaluate and enhance communication protocols during incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less