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?Provides hardware and infrastructure support for customers at assigned refinery or field locations. This position works closely with other information technology specialists, integrators, and... More supervision as applicable to ensure the computing environment, assets, and supporting architecture are reliable and secure while also ensuring adherence to corporate standards. ?Primary responsibilities include Service Desk support/tickets, direct customer support, and on-going technology maintenance as assigned. Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software installation/deployment; networked and stand-alone printers/copiers/scanners multifunction devices; remote access technology; network switched Ethernet cabling; audio visual equipment; end-user telecom devices such as telephones and mobile devices; basic server and network administration and monitoring.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Oversee IT programs that partner closely with the CIO and technology/business leaders to deliver key initiatives aligned with the strategic roadmap? Collaborate with senior leadership to ensure... More projects follow established project management practices and are executed on schedule, within budget, and with strong change-management discipline? Build and maintain trusted relationships with program sponsors, stakeholders, and cross-functional partners? Establish clear success measures and ensure value is realized at major project milestones? Communicate program expectations effectively and consistently with project managers, sponsors, team members, and other stakeholders? Maintain the IT project portfolio and provide ongoing updates to CIO leadership and business partners? Measure and monitor ROI for major initiatives, ensuring project outcomes remain aligned with business objectives? Provide structure, governance, and continuity across all IT programs? Review and advise on program budgets and financial plans? Partner with project managers and business stakeholders to define operational metrics and create dashboards for portfolio reviews and steering committees? Promote and share best practices through both informal knowledge-sharing and formal training sessions? Address and escalate critical program issues to ensure timely resolution? Assess portfolio complexity and assemble the right project teams to drive successful delivery? Oversee all program components across multiple related projects to ensure alignment with strategic goals? Secure and manage resources needed to meet project objectives within planned timelines? Understand and navigate interdependencies across technology, operations, and business functions? Apply strong functional knowledge to ensure solutions support business goals and reflect industry best practices? Lead or support feasibility assessments, vendor evaluations, and proposal reviews for key stakeholders? Provide leadership and accountability for the IT PMO team in delivering the project portfolio? Strengthen organizational credibility by promoting a culture of execution, operational excellence, and accountability? Pursue ongoing professional development to stay current with emerging technologies, methodologies, and best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Operation Specialist for one of our clients who is a growing leader in education, operating schools and educational programs around the world that span the life cycle... More of a student from early learning to higher education. This role will be hybrid remote in Parma, OH ? working 2 days onsite 3 days remote. This would be second shift, Monday through Friday. Second shift for this role is 11:30am-8:00pm EST. This is a contract position with potential extensions based on performance.As an IT Operations specialist you will be responsible for monitoring IT systems and infrastructure to ensure timely detection and resolution of incidents. You will manage alert systems, coordinate escalations, and facilitate effective communication between technical teams and stakeholders. Your expertise will help maintain system reliability and minimize downtime, ensuring business continuity. The ideal candidate will have a strong background in IT operations, excellent problem-solving skills, and the ability to communicate complex technical information clearly. You will work closely with cross-functional teams to implement best practices in incident management and improve operational workflows. This position requires a proactive approach to identifying potential issues and a commitment to continuous improvement in IT service delivery.Additional Responsibilities Include: - Analyze and prioritize alerts based on severity and impact.- Initiate and manage escalation procedures according to established protocols.- Maintain and update alerting and monitoring tools and documentation.- Analyze incident trends and recommend improvements to reduce recurrence.- Maintain documentation of incidents, alerts, and escalation actions.- Continuously improve alerting and escalation processes.- Communicate effectively with stakeholders regarding system status and incidents.- Participate in post-incident reviews and report findings.- Continuously evaluate and enhance communication protocols during incidents.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an experienced IT Project Manager?to lead the delivery and coordination of complex technology initiatives supporting Capital Markets technology projects related to software,... More applications and development. The role is a contract to hire role focused on projects related to capital markets products, derivatives, and trade lifecycle.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Project Management Office is seeking an experienced Contract IT Project Manager to oversee and deliver technology-driven initiatives. This role partners closely with business leaders, technical... More teams, and executive stakeholders to ensure projects are executed efficiently and successfully. The ideal candidate is highly skilled in project planning and execution, team coordination, budget and resource oversight, risk management, and problem-solving, with the ability to manage multiple initiatives in a dynamic environment.Core ResponsibilitiesOversee the full project lifecycle from initiation through completion, including planning, execution, tracking, and delivery. Create and maintain key project documentation such as charters, scope definitions, schedules, budgets, risk and issue logs, and status reports.Coordinate and manage both internal teams and external partners to ensure appropriate resource allocation, availability, and alignment with project timelines and objectives.Track project progress using established tools, metrics, and reporting mechanisms. Proactively identify risks, issues, dependencies, and decision points, escalating concerns to leadership as needed.Control project scope and manage change requests in alignment with PMO governance standards. Evaluate impacts of proposed changes and develop action plans to support informed decision-making.Develop and execute implementation plans that align with business requirements and support a seamless transition from development into operational use.Deliver regular project updates and performance reports to leadership and key stakeholders.Lead and facilitate project meetings, ensuring agendas, meeting notes, action items, and deliverables are documented and distributed in a timely manner.Support additional project management activities as needed to align with PMO goals and organizational priorities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A large client of Insight Global is hiring for an IT Help Desk Lead Analyst to join their team. This team provides technical support to the company's internal employees -- think Genius Bar style ?... More inside the company's headquarters building. The Lead will be responsible for overseeing daily operations of the IT Help Desk team. This include ensuring timely and effective resolution of technical issues and driving continuous improvement initiatives. This role combines leadership, technical expertise, and customer service skills to maintain high-quality support for end-users across the organization. You will be customer facing daily with the onsite employees and providing on the spot support as the customers come into the support office.Key Responsibilities? Leadership & Team Managemento Lead, schedule, and coordinate daily work, meetings, and projects for the IT Field Support team.o Mentor and coach team members to improve technical and customer service skills.o Maintain high team morale through open communication and professional development.o Prepare staffing plans and assist with hiring, training and onboarding new team members.? Technical Support & Escalationo Act as the primary escalation point for complex technical issues.o Ensure adherence to IT support policies and procedures.o Oversee resolution of issues impacting business operations across multiple sites.? Process Improvement & Reportingo Develop and implement continuous improvement initiatives to enhance service desk capabilities.o Monitor and report on key performance metrics, including ticket resolution times and customer satisfaction.o Assist in preparing departmental performance reports and forecasts.? Collaborationo Work closely with IT Leadership and other departments to align support strategies with business objectives.o Maintain knowledge of industry trends and emerging technologies to improve support processes.Compensation: $30-35/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our team is looking for is seeking an Associate IT Specialist local to Nashville, TN. This is a hands-on, operational role focused on mobile device lifecycle management, utilization auditing, and... More technology readiness across a growing healthcare enterprise.The key responsibilities include: - Perform usage audits-Support technology readiness for expansions and newly acquired facilities-Ensure devices, carriers, and configurations are in place ahead of go-lives-Provide white-glove customer service to physicians, nurses, administrators, and hospital staff-Build strong working relationships with end usersEscalate break/fix and troubleshooting issues appropriatelyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The IT Temp Support Analyst will be a contact for internal company employees seeking assistance and support of computer hardware, software, and cloud applications, mobile, and other various desktop... More devices. This hands-on position will provide L2 Site Support and escalation support. This includes support for local home workers and other geographical locations (Remote Support) as well. This role is responsible for end-to-end IT support, including new hire onboarding and offboarding, device imaging and deployment, asset recovery, and workstation reimaging. The position provides day-to-day technical support by monitoring and triaging service desk tickets, troubleshooting desktop, laptop, mobile, network, and remote access issues, and delivering timely, high-quality support?including executive white-glove service as needed?across multiple iRhythm locations. Responsibilities also include documenting procedures, maintaining the CMDB and hardware/software inventories, managing software and cloud application licenses, and coordinating e-waste and proper asset disposal. The role interfaces with external vendors such as IBM for L1 support, assists teammates, supports smart hands and on-site technical needs (including MDF/IDF environments), and contributes to project work and new technology initiatives. This position will primarily provide onsite support and will require a physical presence in the office most days.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Software Sourcing Leader for one of New York?s leading hospital systems. This role will partner with MCIT, IT Finance, Legal, and vendor leadership to align sourcing... More strategies with organizational goals, focusing on quality, innovation, cost savings, and efficiency. Key responsibilities include developing multi-year sourcing strategies, leading end-to-end RFx processes, managing vendor relationships, negotiating complex software agreements (including SaaS and perpetual licenses), conducting market and spend analysis, and driving cost optimization through TCO analysis. The position also involves risk management, compliance, and collaboration with cross-functional teams to ensure strategic alignment and operational excellence.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Serve as the primary manager for all organizational IT assets and software licenses.Maintain accurate inventory records for hardware, software, and associated licensing documentation.Track asset life... More cycle activities including procurement, deployment, transfer, maintenance, and disposal.Monitor software usage and ensure compliance with licensing agreements and organizational policies.Conduct regular audits and reconciliations of IT assets and software licenses.Coordinate with stakeholders to ensure all hardware and software requests meet organizational and security requirements.Develop and maintain processes for asset accountability and license management.Provide reporting and metrics related to asset utilization, licensing status, and compliance.Interpret and enforce organizational policies regarding approved and prohibited hardware/software.Advise personnel on IT compliance requirements and acceptable technology usage.Assist in evaluating software and hardware requests for compliance with security and operational standards.Support implementation and maintenance of IT governance processes and documentation.Ensure systems and assets comply with applicable cybersecurity and regulatory requirements.Provide limited COMSEC support as required, including accountability and handling procedures.Support cyber security compliance initiatives and inspections.Coordinate with security and IT personnel to ensure adherence to organizational security standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less