Job Search Results for Customer Service

Full Stack JavaScript Developer

A leading technology company providing data and research services to Fortune 100 tech companies is looking for a Full Stack JavaScript Developer to join their software engineering team and be a... More primary driver in building cutting-edge Agentic AI capabilities within our customer portal. This person will contribute across the full stack, designing and building new decoupled APIs and microservices while continuously improving the end-to-end architecture and developer experience. The new roadmap is fundamentally focused on artificial intelligence, and this person will play a key role in solidifying the tech stack decisions through R&D, their previous experiences, and thought leadership. They will collaborate with supporting teams, including Product Management, Data Analytics/Science, Research Analytics, and IT.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Amazon Connect Engineer

We are seeking a mid-level Amazon Connect Solutions Engineer who combines hands-on development experience with strong requirements ownership and business judgment. This role is designed for a... More technologist who can sit between architecture and execution?owning intake, translating business needs into technical solutions, and actively contributing across delivery, testing, and operations.This is a high-business-critical role. The hire will directly impact delivery velocity, solution quality, and the organization?s ability to run two major Amazon Connect initiatives in parallel.Why This Role ExistsThe current team includes highly specialized engineers and senior architects but lacks a mid-level engineer who can think end-to-end?from business problem to technical implementation. This role fills that gap by pairing real development exposure with strong functional and stakeholder-facing capability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AI Engineer - India

A customer is looking for seasoned AI engineers ? one with a software focus and one with a data focus. They will be developing a platform using fast APIs, python and langraph and integrating with... More cloud technologies. Data Engineering & Management?Data Wrangling: Proficiency in cleaning, transforming, and merging large, diverse datasets (CSV, SQL, APIs, Excel, etc.).?Databricks Experience: Hands-on experience with Databricks notebooks, clusters, and workflow orchestration.?ETL Pipelines2. Analytics & Forecasting?Statistical Analysis: knowledge of statistics, time series analysis, and forecasting techniques (ARIMA, Prophet, etc.).?Machine Learning: Experience building, training, and validating predictive models.?GenAI Integration: Familiarity with generative AI frameworks, prompt engineering, and agentic workflows for automating analytics tasks.3. Programming & Automation?Python Proficiency?API Utilization?Databricks4. Collaboration & Version Control?Git & GitHub: knowledge of Git workflows (branching, pull requests, code review) and experience collaborating on shared codebases.5. Visualization & Communication?Data Visualization: Ability to create dashboards and visualizations (Matplotlib, Seaborn, Power BI, or Databricks visualization tools).?Presentation Skills: Comfortable presenting findings and recommendationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE AI Agent Developer

We are seeking a skilled AI Agent Developer to design, build, and deploy robust, standalone AI agents capable of autonomous reasoning, planning, multi-step task execution, and independent... More decision-making. In this role, you will leverage large language models (LLMs) and integrate agents with enterprise data sources, SaaS applications, and business workflows using cloud-native AI services (AWS Bedrock, Azure AI, Google Cloud AI) or specialized platforms such as Google Gemini, DevRev, or Sierra. You will focus on creating flexible, cross-platform agents?not embedded assistants?while establishing development standards for reusability, security, and performance optimization. You will modernize business processes through agent-driven automation, design collaborative multi-agent systems, implement secure integrations via APIs and webhooks, monitor and improve agent performance, and provide technical guidance to cross-functional teams. This role is fully remote, though occasional travel to Chicago may be required.Pay Rate: $100-$108/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Part Time Project Manager - INTL - India

Insight Global is seeking a Project Manager to join one of our software engineering clients. This Project Manager will lead and facilitate several high-impact, enterprise-level initiatives involving... More software, enterprise deployments, AI module design, and service partner coordination. This role operates within a matrix organization and requires a confident leader who can drive execution, manage complexity, and partner closely with Account Managers, service partners, and technical teams. This is a hands-on role managing complex, highly visible projects across enterprise customers and internal stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Freight Claim and Chargeback Specialist - INTL Colombia

An Insight Global customer is hiring a international remote based Freight Claim and Chargeback Specialist out of Colombia. This person will be formalizing a chargeback process for the organization... More and will collect, organize and maintain shipping and receiving data related to supplier penalties and freight claims. Compensation Range: $16/hr to $17.50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Associate People Business Partner (People Generalist)

? Act as the primary point of contact for Hospital Managers and Field Leaders on routine people questions, policy interpretation, and day-to-day team member inquiries, reducing unnecessary... More escalation.? Resolve routine People Operations (documentation, support, system/process guidance, coaching) and low-level (e.g., attendance, basic performance concerns, workplace questions) employee relations issues using established standards; escalate complex or higher-risk matters as appropriate.? Own and drive site-specific people-related tickets to resolution, partnering with People Operations and ensuring clear documentation and follow-up.? Translate policies, procedures, and People Team expectations into clear, practical guidance for leaders and team members.? Review and quality-check people transactions and documentation to ensure accuracy, completeness, and readiness for escalation.? Conducts stay and exit interviews, synthesizes trends, and partners with People Business Partners to drive site-level engagement and targeted interventions.? Educate and support hospital managers through training and 1:1 guidance to ensure consistent, compliant people practices.? Partner with People Business Partners and People Operations to support people programs, cyclical processes, and local initiatives.Identify recurring issues and process gaps and contribute to continuous improvement efforts that enhance consistency and efficiency across sites.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Address & GIS Specialist

A telecommunications company is seeking an Address & GIS Specialist to serve as the single owner of address data across the organization. This role is critical to customer serviceability, fiber... More network operations, 911/MSAG compliance, and investor reporting. The specialist will manage large address datasets end-to-end, ensuring accuracy, consistency, and compliance with USPS addressing standards and NENA / 911 requirements. Working closely with the GIS & Mapping team, this role acts as the address subject-matter expert, supporting passings reports and other high-visibility data used across operations, marketing, and leadership.The ideal candidate has hands-on experience managing large address datasets, familiarity with 911 / MSAG and NENA standards, and experience with USPS address validation. General GIS experience (Esri / ArcGIS) is preferred but not required; addressing accuracy and data discipline are the top priorities. This is a fully remote position in Colorado, Nebraska, Indiana, or Missouri. Contract-to-hire role with clear ownership, visibility, and long-term impact as the company scales. $35-$40/hourCandidates with backgrounds in telecom, fiber, utilities, or other regulated infrastructure environments are strongly encouraged to apply.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Fullstack Developer (INTL - Mexico)

We are seeking a highly skilled Full Stack Software Engineer to design, build, and support scalable, cloud-native applications across web and mobile platforms. This role will work across modern... More frontend frameworks, backend services, distributed systems, and event-driven architectures, contributing to both customer-facing and internal platforms.The ideal candidate is comfortable working end-to-end?from UI and mobile experiences to APIs, data, and cloud infrastructure?while collaborating in Agile teams and following strong engineering practices.Key ResponsibilitiesDesign, develop, and maintain full-stack applications across web and mobileBuild responsive web interfaces using React.js, HTML, CSS, and JavaScriptDevelop and support mobile applications using React Native, Flutter, or native Android/iOSImplement backend services using Node.js and Java (Spring Boot) within a microservices architectureDesign and consume GraphQL and REST APIs, ensuring performance, scalability, and securityBuild and maintain event-driven systems using Apache KafkaDesign and manage NoSQL data models using Azure Cosmos DB (SQL API) with a focus on scalability and performanceContainerize services using Docker and deploy to Kubernetes environmentsCollaborate with product, architecture, QA, and DevOps teams in an Agile environmentParticipate in code reviews, testing, and continuous improvement effortsContribute to engineering standards, documentation, and best practicesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

AP Reconciliation Supervisor

My client is seeking an AP Reconciliation Supervisor to join their team remotely. The right candidate needs to be able to work east or central hours. They will be primarily focused on the... More reconciliation of the accounts payable and the expenses piece of the general ledger for month, quarter, and year end close. Must be comfortable working in CostPoint and have some form of contracting backgroundWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less