Job Search Results for service desk

You?ll spend your day supporting patients through a high volume of inbound and outbound calls, helping with prescription refills, onboarding new patients, scheduling medication deliveries, completing... More basic insurance verification, communicating with providers, and accurately documenting every interaction. This is a phone-heavy, detail-oriented role on a small, supportive team where strong customer service, clear communication, and accuracy are essential. Candidates don?t need prior pharmacy experience but must hold an active Oregon Pharmacy Technician license and be comfortable with desk-based work, learning quickly, and engaging with patients over the phone.Key Responsibilities: Manage both inbound and outbound patient calls (typical range: ~15?16 calls/hour)Assist new patients with onboarding and check status of prescription ordersProcess refill requests and coordinate transfers to clinical pharmacistsVerify insurance details and communicate with provider offices as neededDocument all interactions accurately within our systemsSupport copay assistance renewals and other patient programsProvide exceptional, patient-centered customer service in a fast-paced queue environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

JOB DESCRIPTION:Insight Global is seeking to hire a Vice President of Information Technology that will be integral to the bank?s digital backbone, ensuring critical computing services are not only... More highly reliable for daily business operations, but also strategically evolving to enhance performance, availability, and security. This is a leadership role that demands strong team and technical leadership, hands-on problem solving, disciplined process management, and finesse in collaborating with senior management, IT staff, consultants, and end users. You will directly oversee and guide all IT functions and staff, including systems and applications, network engineering, IT project management, help desk operations, disaster recovery/business continuity planning, and cybersecurity to ensure a cohesive and high-performing technology infrastructure. While this role is a key leadership position in the organization, you will still be responsible for guiding the IT operations and functions from a high level but also being actively involved with technical issues.Key Responsibilities:-Strategic & technical leadership-Operational management & team development-Network design, architecture, and security-Documentation, policies, and standards-Disaster recovery and business continuity-Budget and resource strategy-Strategic initiativesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We?re looking for a hands-on Controls Engineer who can hit the ground running ? someone who understands how to troubleshoot logic, interpret PLC code, and support a machining-heavy production floor.... More This role is ideal for candidates with foundational PLC experience who are eager to grow with a Fortune 100 company.Troubleshooting & Support (50%)? Respond to carry-over issues from previous shifts or help with maintenance breakdowns? Diagnose equipment downtime and assist with recovery? Plug into PLCs, read logic, and identify root causes? Collaborate with operators and maintenance to restore functionalityProject Work (50%)? Support corrective action plans and process improvements? Participate in meetings and offline programming tasks? Design drawings and contribute to automation upgrades? Work both on the floor and at your desk depending on project phaseWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Data Engineer to join a top global consulting firm. This firm delivers solutions through innovative management consulting, technology, and corporate & digital ventures.... More The engineer will play a key role in validating and reconciling workplace data across global offices while helping build scalable automation solutions to improve data accuracy and operational efficiency.Responsibilities:?Compare and reconcile space data across multiple sources (GRE/JLL survey files, Appspace platform, and Microsoft Exchange mailbox data) ?Identify discrepancies at the Room, Desk, and Floor level across 130+ global office locations ?Generate structured, auditable validation reports for business stakeholders and local office teams ?Extract and analyze Exchange Online resource/mailbox data via PowerShell ?Translate manual validation workflows into automated Python-based processes ?Contribute to development of a scalable validation model to standardize outputs across offices ?Collaborate closely with global stakeholders, including product, real estate, and local office teams ?Support ongoing enhancements to validation logic and data quality processesThis position is a 12-month contract. Individuals must be located in India, local to Delhi to go into the local office on a weekly basis. Exact compensation may vary based on several factors, including geographic location, skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is searching for a Dev Engineer to support one of their customers in the supports the aerospace and defense industry. This Dev Engineer will be a hands-on mechanical engineering role... More supporting design, testing, manufacturing, and customer engagement for rocket motor and propulsion systems. This role blends CAD design, production support, and customer-facing collaboration ? not a desk-only position. Some of your responsibilities will include: - Design mechanical components using CAD tools such as SolidWorks or other similar - Create, review, and modify engineering drawings for production- Support root cause analysis and troubleshooting of equipment or production issues- Assist with RFQs, early-stage R&D, and transition from design to production- Work directly with testing equipment (e.g., X-ray systems, grinders, lab tools)- Participate in frequent meetings with customers and internal stakeholders- Communicate technical decisions clearly to non-engineering audiencesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Field Operations team is responsible for the installation, maintenance, and repair of residential and small business services. Within the Field Operations department, the Field Service Center... More team is responsible for dispatching and technical support of GFiber's Field Technicians, helping to expand and maintain GFiber's Wired and Wireless customer installations and network construction.Role Description (and additional job description)The Field Services Center Install Save Desk supports the dispatch and technical support of: installing and repair of GFiber services. Your primary responsibilities will require the use of service support software such as Salesforce - Service Console and Oracle Field Service Cloud (OFSC), understanding of how to work through same day challenges that prevent technicians? completion of installations. ResponsibilitiesDrop readiness for installs checks and follow upCoordination with Vendor Dispatchers to resolve quota availability for schedulingContacting Customers to coordinate scheduling.Coordinates multiple repair and maintenance resources for Repair and MaintenanceCoordinate install fulfillment dispatch and handling calls from technicians.Have knowledge of in-home installations procedures Navigate complex customer interactions with exceptional client service, professionalism, and thoroughness.Have capabilities to reason through ticket prioritization. Maintaining established KPI?s for Installation Job competition ratesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

?Strong organizational skills with attention to detail ?Ability to be flexible and adaptable in a variety of situations?Welcome Visitors by greeting them, in person or on the phone ?Communicating in... More a positive and effective manner with staff, vendors, subcontractors, and visitors ?Proficiency in the use of office technology & software (CMiC, SharePoint, Microsoft Teams, Microsoft Office Suite, Adobe, etc.)?Answer all phone calls and transfer appropriately for assigned projects?Keep updated all Baltimore?Distribute all incoming mail/packages and prepare all outgoing mail, coordinate with UPS or FedEx for pickups?Check the office voicemail and fax inbox ?Assist with conference and huddle room scheduling?Maintain office breakroom?Ensure that common areas are organized and operational; front desk area, conference rooms, copy/kitchen areas and the I.T. Room ?Keep office supplies stocked - taking inventory/ordering supplies ?Assist with general office invoices including coding and processing?Timecard entry in payroll system via CMiC?Assist with coordination of office charitable efforts, maintaining schedule, notifying volunteers, coordinating with venuesWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

This analyst will spend the majority of their time building and configuring Epic HIM modules, with a focus on coding workflows and proficiency tracking. They will partner closely with HIM operational... More teams to understand current challenges and translate those into system enhancements. A portion of the day will involve managing and resolving service desk tickets, ensuring timely support for end users. The analyst will also participate in testing efforts, including unit testing and user acceptance testing, for new builds and system updates. Regular meetings with stakeholders will be expected to review performance, prioritize enhancements, and provide updates on ongoing work. They will support data conversion activities by validating data and ensuring integrity across systems. Additionally, the analyst will continuously look for opportunities to improve coding efficiency tracking and overall HIM workflows within Epic.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to Day:Insight Global is looking for an experienced Tier 3 Systems Lead to support us on a mission critical, cutting edge project for a joint customer. This role will be both involve both... More managerial/process ownership, as well as stepping in for technical support when needed to assist Tier 1 ? Tier 3 Help Desk, Desktop Support, and Systems Administrators. This individual will perform system monitoring and remediation of issues to ensure uptime requirements are met for the critical systems.Other duties: ?Coordinate with Systems Integration, Networking, and Cybersecurity teams to ensure tickets and outages are fixed in a timely manner?Manage Jira board and ticket flow to ensure uptime on all systems ?Interface with team members across the enterprise (to include government customers) to ensure your group is up to date on programmatic matters ?Step in to solve IT related issues for our cutting edge data and software services platform Hourly: 54-75/hr Salary: 125,000-150,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Copilot said: The IT Support Consultant is responsible for providing hands-on technical support for end users, devices, systems, and infrastructure while ensuring the smooth operation of day-to-day... More IT services across the organization. This individual will troubleshoot and resolve hardware, software, network, and access-related issues; install, configure, and maintain desktops, laptops, printers, mobile devices, and other workplace technologies; support Microsoft 365, Windows environments, and basic LAN/Wi-Fi networking; manage device imaging, deployment, and asset inventory; and maintain accurate technical documentation. In addition to operational support, the consultant will play a key role in IT project execution, particularly office relocation initiatives, by leading technology planning, coordinating with vendors and telecom providers, overseeing the decommissioning and setup of IT infrastructure, and ensuring workstations, conference room technology, and network connectivity are fully functional at new locations. The ideal candidate is a proactive problem solver with strong customer service skills, experience supporting enterprise IT environments, and the ability to manage multiple priorities while delivering a seamless technology experience for employees.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less