Job Search Results for customer service remote

Full Stack SWE - Remote, Secret or TS

Software Engineer: Current project technologies include C#, React, Redux, and PowerShell scripting. Much of the code is built in Visual Studio with a MS SQL server backend and maintained in Azure... More DevOps code repository.Job Duties:?Candidate is expected to have a complete understanding of software engineering principles, theories, and concepts.?Candidate is required to understand standard .Net web application and service architecture.?Candidate must be able to provide technical solutions to a wide range of complex problems in the application where analysis of data requires evaluation of identifiable factors.?Requires the ability to quickly understand legacy code, tools and technologies.?Candidate should have experience in the application release lifecycle (building, deploying, testing).?Collaborate with cross-functional teams (Development, Requirements, QA, Operations) to ensure seamless integration and delivery of software.?Anticipate challenges and mitigate risks related to deployment and operational issues.?Provide hands-on technical leadership to Junior Development team members, including guidance in system troubleshooting and support.?Foster a culture of innovation, collaboration, and customer-centricity within the Development team.?The successful candidate will be an experienced developer who is able to serve our customer in understanding the software and how to enhance it.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Senior Incident Manager - Day Shift

The Senior Incident Manager is a critical member of the Global Operations team, responsible for leading the end-to-end management of major incidents across a SaaS healthcare platform. This role... More operates with a high degree of autonomy, serves as a technical resource and mentor to peers, and drives continuous improvement across incident management processes. The ideal candidate brings deep technical expertise, strong written and verbal communication skills, and a proven ability to lead under pressure ? from initial triage through post-incident review.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Cloud Full Stack Developer - Typescript/AWS

This large global hotel chain is revamping a CMS product that will feature landing pages. They are rewriting the back end, and this team has taken over the front end as they build it out. This... More product is more customer/user focused, as the data that goes into the tool goes out to be serviced to the hotel guest. The team needs a skilled full stack developer who has React on the front end with Node.Js, and AWS on the back end. There will be some API work as well, so front end user facing development is a must. This developer should have great communication, being collaborative, resourceful, and strategic in their development (not just a heads down developer). Ideally the team would like someone who has used diagram tools to present ideas well.Additional Notes:?This developer needs to have written AWS lambdas in typescript and ability to describe what function those lambdas did ?React and Typescript on the front end?Backend: NodeJs, TypeScript, Serverless Framework (MUST HAVE)?IaaC: Terraform?Monitoring Tools: DataDog?AI Integration technologies such as Claude Code?80% BE, 20% FE?Private area to work with a professional background?Communication is HUGE for this, HIGHLY strategic role not just a heads down developerWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Senior Incident Manager - Night Shift

The Senior Incident Manager is a critical member of the Global Operations team, responsible for leading the end-to-end management of major incidents across a SaaS healthcare platform. This role... More operates with a high degree of autonomy, serves as a technical resource and mentor to peers, and drives continuous improvement across incident management processes. The ideal candidate brings deep technical expertise, strong written and verbal communication skills, and a proven ability to lead under pressure ? from initial triage through post-incident review.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE- Senior Full Stack Engineer (AI)

An employer is looking for a Senior Full Stack Engineer to leading development efforts for the client?s new customer/ hospital applications. These applications will be utilized by customers and... More veterinarians on staff to schedule appointments, track patient updates/ changes, and overall related items to patient?s profiles. You will lead engineering efforts for these new applications, while heavily leveraging AI tools to efficiently build out these applications. You will play a vital role to the engineering efforts, QA, deployment, and continued enhancements. You will partner with the business and customer stakeholders to align engineering efforts to meet the requests of the business and build out the application architecture for future scaling. Additional tasks will include UI updates, infrastructure modifications as needed, and evaluating emerging AI tools to continue to assist/ speed up development.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote SAP Asset Accounting Functional Analyst

An employer is searching for SAP Asset Accounting (AA) Functional Analyst supporting the modernization and transformation of a large portfolio of enterprise business solutions used by a government... More customer. The candidate will be part of a team where complex problem solving, and communication skills are critical to success.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Sr. Public Sector Client Executive - Texas

A client of Insight Global is seeking a highly skilled Client Executive to join a leading Value-Added Reseller (VAR) specializing in providing cutting-edge technology solutions to SLED institutions.... More This individual will be responsible for bringing past contacts, hunting for new business within Houston and Santa Fe, building their portfolio and market share within the education industry. Additionally, this resource will be set up with pre-existing territory. This role will offer a base salary of 125-150k + Commission. This role can sit remotely on a day-to-day but will require meeting clients face to face to drive and close revenue opportunities.Comp Plan:?1st year: $400k Gross Profit ? 25% ($100k)?2nd year: $600k Gross Profit ($120k)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Sr Analyst, IT Internal Control

Position SummaryOne of our financial technology clients that specializes in payment processing and data security solutions for enterprises is seeking a Senior Analyst, IT Internal Control to further... More develop and maintain the company's IT system of internal controls, following internal control framework guidance, regulatory requirements, and industry best practices. The Senior Analyst, IT Internal Control will work with functional area leadership to identify and assess key process risks and evaluate internal control effectiveness. Essential Duties and Responsibilities include the following and other duties may be assigned:? Facilitate and review IT process risk assessments conducted by functional area leadership.? Evaluate and test IT internal controls design and operational effectiveness, including ITGCs.? Identify, report, and monitor remediation of IT internal control gaps.? Ensure compliance with regulatory requirements (e.g., PCI-DSS, PCI-P2PE, GDPR, etc.).? Identify opportunities for process improvements to enhance IT internal controls. Version 08.26.2025? Conduct internal audits of the information security management system (ISMS) for ISO 27001 certification.? Support internally built tool, Risk and Control (RAC) Salesforce application enhancement project.? Assume business owner duties for RAC application, including management and monitoring of application fixes and improvements.? Generate and/or maintain RAC application user guides.? Perform analysis to determine proper data validation for all data elements used in projects.? Analyze existing data and database schema.? Generate process flow maps as needed for process improvement projects.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Remote Secret / TS SWE - C#, React

C#, React, MSSQL, Azure DevOps) ? Secret ClearanceWe are seeking a hands on Technical Development Engineer to design, develop, enhance, and maintain C#/.NET applications, React front end components,... More and MSSQL backed systems supporting mission critical programs. The ideal candidate is a strong individual contributor with deep Microsoft stack expertise, experience working in complex legacy environments, and the ability to support modernization and integration efforts while aligning with program and customer requirements.This role focuses on full stack engineering, system enhancement, and technical problem solving, working closely with program teams, architects, and stakeholders to deliver reliable, secure, and scalable solutions.________________________________________Primary ResponsibilitiesC# / .NET Application Development?Design, develop, and maintain C#/.NET applications, APIs, and services supporting enterprise and mission systems.?Work with legacy .NET Framework components while modernizing to .NET 6+ where appropriate.?Implement object oriented design principles, design patterns, and modular architectures to support maintainability and scalability.?Develop and maintain reusable .NET libraries and shared components.Front End Development (React)?Build and enhance React based UI components integrated with backend APIs.?Maintain legacy front end elements where required (e.g., older JavaScript, jQuery).?Ensure responsive, accessible, and secure user interfaces.Database Development (MSSQL)?Design, optimize, and maintain MSSQL schemas, stored procedures, queries, and data models.?Troubleshoot performance issues and support data driven application enhancements.Code Quality, Debugging & Maintenance?Perform code reviews to ensure adherence to .NET, React, and secure coding best practices.?Identify, troubleshoot, and resolve defects, performance issues, and technical debt across existing codebases.?Support refactoring efforts to improve code quality, stability, and long term maintainability.?Write unit and integration tests to validate functionality and support regression testing.Technical Proofs of Concept & Modernization?Develop technical POCs to evaluate new frameworks, architectures, or approaches within the Microsoft ecosystem.?Support technology insertion and refresh efforts, integrating new tools and capabilities into existing systems.?Evaluate emerging technologies and assess their applicability to program requirements.?Assist with incremental modernization while maintaining operational continuity.System Integration & Lifecycle Support?Collaborate with program management, system architects, and technical stakeholders to ensure solutions meet functional and non functional requirements.?Support the full software development lifecycle, including design, implementation, testing, deployment, and sustainment.?Work within secure and compliance driven environments, ensuring solutions meet mission and security requirements.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

REMOTE Senior Security Engineer - Cisco (Must Sit in Mid-West Region)

A client of Insight Global is looking for a Remote Senior Security Engineer in the mid-west region to execute all technical components of an enterprise sales and delivery cycle. These components... More include architecting complex solutions, providing demonstrations and presentations, leading technical discussions, developing product customizations, planning and executing customer proof of concepts, providing product training and support, and leading rapid deployment efforts.Essential Duties and Responsibilities:The individual must be able to perform the essential functions of the role successfully, with reasonable accommodation provided where applicable.?Design, implement, configure, troubleshoot, and manage security solutions while researching, evaluating, and recommending security tools and emerging technologies aligned to client needs.?Collaborate with end users and stakeholders to design security solutions, develop policy recommendations, and translate business requirements into functional and technical specifications.?Develop solution architectures and implementation plans that increase system reliability, reduce risk, and optimize total cost of ownership.?Create and evaluate alternative solution designs to meet customer performance, scalability, and cost requirements.?Support engineering teams with complex technical tasks, including debugging, hardware and system support, and advanced troubleshooting.?Diagnose, resolve, and provide root-cause analysis for complex issues escalated from the help desk.?Deliver technical demonstrations, presentations, proposals, and solution collateral to communicate the organization?s value proposition and support sales and branding efforts.?Provide pre sales technical support and identify professional services opportunities across security, networking, systems, storage, virtualization, and voice/mobility solutions.?Oversee project execution by monitoring work assignments, timelines, and deliverables; document solution designs and project scope accurately and concisely.?Contribute to professional services statements of work (SOWs), provide project management support as needed, and deliver client knowledge transfer.?Ensure accurate activity tracking and reporting in Salesforce in compliance with company policies and procedures.Core Competencies:?Demonstrates a strong commitment to delivering exceptional customer service.?Maintains and continuously develops technical expertise in products, applications, and emerging technologies.?Effectively addresses and overcomes technical and business objections from prospective customers.?Proactively learns and applies new tools, technologies, and methodologies based on project requirements.?Communicates effectively at all organizational levels, from end users to senior leadership, on both business and technical topics.?Exhibits strong project management, scoping, troubleshooting, problem resolution, documentation, and customer engagement skills.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less