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Mar 05, 2025

Plano, TX

|

Financial Services

|

Contract-to-perm

|

$51 - $64 (hourly estimate)

{"JobID":405384,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-96.7335454545454,"Longitude":33.0523636363636,"Distance":null},"State":"Texas","Zip":"75024","ReferenceID":"NYC-766822","PostedDate":"\/Date(1741162580000)\/","Description":"Day to Day: Insight Global is seeking a SRE/Linux Engineer to join one of our largest financial clients in New York City supporting the Markets APSE Support Team. This individual will be focused on operations and daily support of the Linux Platform this team oversees. The ideal candidates will possess extensive experience in scripting with Python and Shell and will install, maintain, monitor and manage Infrastructure support, Production support and system Administration tasks of the Linux servers. This role is vital for overseeing and supporting significant projects, including data center migration, disaster recovery, and capacity management.Key Responsibilities:Managing core Infrastructure of Quartz Operation environment and componentsManaging and implementing end-to-end Linux based infrastructure that hosts many critical core components such as Database, GRID Computing, Enterprise Job Schedulers Messaging Platforms. Maintain a vast network of 10,000 Linux servers. Ensure system performance and reliability through routine maintenance and upgrades.Supporting and monitoring application infrastructure and various internal core components and dependent technologies.Ensures application issues on supported infrastructures are addressed, proactively fixed even before user impact.Will support release management, troubleshooting issues, Incident problem management etc.Support coverage for migration projects related to servers, Active Directory OU , Datacenter, Non Permitted technology ,Upgrade of Applications , LEAPP, etcHandle all Tier II escalations related to Ecommerce infrastructure hosted on Linux Servers on both On-Premise and Cloud along with Middleware technologies like Apache/Tomcat, WebLogic and WebSphere Servers.Developing the Scripts in Shell and Python to automate the day-to-day activities performed within the environment (DEV/UAT \u0026 PROD). Collaborate with development teams to integrate new scripts into existing systems.Supporting and monitoring in-house developed components like DB-Sandra, Grid Computing-Hugs, Job Scheduler-BOB, Authorization- Quack, Messaging tool- AMPS.Good knowledge on organization of Data Center infrastructure (Server, Storage, Network) and DC facility such as cooling, racks Management.Experience with Software Configuration Management, Build and Release Management, continuous Integration and Deployment.Hands-on resolution of complex tickets in a large-scale monitoring enterprise environment Remedy. Develop and implement disaster recovery plans to ensure business continuity.Capacity Management: Monitor system performance and optimize capacity management. Utilize monitoring tools like Splunk and Dynatrace to identify and address performance bottlenecks.ITIL Processes: Utilize Remedy for ITIL-based incident and problem management. Maintain adherence to ITIL best practices and document properly.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"SRE/Linux Engineer","City":"Plano","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:5+ years of experience as a SRE/Linux EngineerExtensive Linux server management experienceProven experience in developing scripts with Python and ShellFamiliarity with monitoring tools like ITRS Geneos, Splunk and DynatraceExperience with ITIL processes and raising Incident and Change management requests using ITSMAbility to work on high-level automation projects and support large enterprise environments","Skills":"Plusses:Previous Bank of America experience Experience with Middleware products app servers and web servers (Tomcat, Apache, WebSphere, JBOSS, Oracle WebLogic, etc.)Experience in data center migrations, capacity management, and disaster recovery.Cloud experience is an optional plus","Industry":"Financial Services","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":63.5200,"SalaryLow":50.8160,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Day to Day: Insight Global is seeking a SRE/Linux Engineer to join one of our largest financial clients in New York City supporting the Markets APSE Support Team. This individual will be focused on... operations and daily support of the Linux Platform this team oversees. The ideal candidates will possess extensive experience in scripting with Python and Shell and will install, maintain, monitor and manage Infrastructure support, Production support and system Administration tasks of the Linux servers. This role is vital for overseeing and supporting significant projects, including data center migration, disaster recovery, and capacity management.Key Responsibilities:Managing core Infrastructure of Quartz Operation environment and componentsManaging and implementing end-to-end Linux based infrastructure that hosts many critical core components such as Database, GRID Computing, Enterprise Job Schedulers Messaging Platforms. Maintain a vast network of 10,000 Linux servers. Ensure system performance and reliability through routine maintenance and upgrades.Supporting and monitoring application infrastructure and various internal core components and dependent technologies.Ensures application issues on supported infrastructures are addressed, proactively fixed even before user impact.Will support release management, troubleshooting issues, Incident problem management etc.Support coverage for migration projects related to servers, Active Directory OU , Datacenter, Non Permitted technology ,Upgrade of Applications , LEAPP, etcHandle all Tier II escalations related to Ecommerce infrastructure hosted on Linux Servers on both On-Premise and Cloud along with Middleware technologies like Apache/Tomcat, WebLogic and WebSphere Servers.Developing the Scripts in Shell and Python to automate the day-to-day activities performed within the environment (DEV/UAT & PROD). Collaborate with development teams to integrate new scripts into existing systems.Supporting and monitoring in-house developed components like DB-Sandra, Grid Computing-Hugs, Job Scheduler-BOB, Authorization- Quack, Messaging tool- AMPS.Good knowledge on organization of Data Center infrastructure (Server, Storage, Network) and DC facility such as cooling, racks Management.Experience with Software Configuration Management, Build and Release Management, continuous Integration and Deployment.Hands-on resolution of complex tickets in a large-scale monitoring enterprise environment Remedy. Develop and implement disaster recovery plans to ensure business continuity.Capacity Management: Monitor system performance and optimize capacity management. Utilize monitoring tools like Splunk and Dynatrace to identify and address performance bottlenecks.ITIL Processes: Utilize Remedy for ITIL-based incident and problem management. Maintain adherence to ITIL best practices and document properly.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 23, 2025

Evansville, IN

|

Computer Engineering

|

Contract,Perm Possible

|

$36 - $45 (hourly estimate)

{"JobID":412769,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-87.5208181818182,"Longitude":37.9914545454545,"Distance":null},"State":"Indiana","Zip":"47708","ReferenceID":"IND-777875","PostedDate":"\/Date(1745403383000)\/","Description":"- Lead the design, deployment, and configuration of CCaaS platforms (e.g., Genesys, Nice, Five9, Amazon Connect) and integrate with Avaya PBX systems to ensure seamless operation and performance- Design, develop, and support self-service IVR applications that provide a positive customer experience and streamline contact center operations. Architect the IVR infrastructure, including application servers, prompt servers, and load balancers- Provide ongoing support and maintenance of CCaaS solutions to ensure system reliability, performance, and scalability. Troubleshoot and resolve issues related to infrastructure and integration points- Lead the development of custom APIs and integrate third-party systems (e.g., CRM, WFM, billing, and other backend systems) with CCaaS solutions to enhance functionality and automate workflows- Work closely with management to define key performance indicators (KPIs), ensure SLA adherence, and optimize operational efficiency. - Focus on improving customer experience through strategic integrations and automation- Manage the implementation and optimization of call recording solutions to ensure compliance, quality monitoring, and performance analysis- Oversee the configuration and management of predictive, preview, power, and auto-dialers, optimizing call strategies to improve contact efficiency and agent productivity while ensuring compliance with regulations such as TCPA- Develop and maintain custom scripts and tools for system integrations and automation to streamline processes across different platforms, ensuring seamless communication between CCaaS, CRM, and other internal systems- Support Avaya-specific features such as ACD, trunks, and dial patterns, ensuring proper integration with cloud-based contact center solutionsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Lead Platform Engineer","City":"Evansville","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Proficient in API development and integrations (REST, SOAP, JSON, etc.)- Expertise in CCaaS platforms such as Amazon Connect, NiceCX, Five9, or Twilio- Proficiency with WFM tools (e.g., NICE, Verint, Aceyus)- Strong knowledge of MuleSoft and CRM platforms like Salesforce or Microsoft Dynamics- Hands-on experience with call recording solutions like Verint or NICE Systems- Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies","Skills":"","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":45.0000,"SalaryLow":36.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

- Lead the design, deployment, and configuration of CCaaS platforms (e.g., Genesys, Nice, Five9, Amazon Connect) and integrate with Avaya PBX systems to ensure seamless operation and performance-... Design, develop, and support self-service IVR applications that provide a positive customer experience and streamline contact center operations. Architect the IVR infrastructure, including application servers, prompt servers, and load balancers- Provide ongoing support and maintenance of CCaaS solutions to ensure system reliability, performance, and scalability. Troubleshoot and resolve issues related to infrastructure and integration points- Lead the development of custom APIs and integrate third-party systems (e.g., CRM, WFM, billing, and other backend systems) with CCaaS solutions to enhance functionality and automate workflows- Work closely with management to define key performance indicators (KPIs), ensure SLA adherence, and optimize operational efficiency. - Focus on improving customer experience through strategic integrations and automation- Manage the implementation and optimization of call recording solutions to ensure compliance, quality monitoring, and performance analysis- Oversee the configuration and management of predictive, preview, power, and auto-dialers, optimizing call strategies to improve contact efficiency and agent productivity while ensuring compliance with regulations such as TCPA- Develop and maintain custom scripts and tools for system integrations and automation to streamline processes across different platforms, ensuring seamless communication between CCaaS, CRM, and other internal systems- Support Avaya-specific features such as ACD, trunks, and dial patterns, ensuring proper integration with cloud-based contact center solutionsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 04, 2025

Reston, VA

|

Software Engineering

|

Contract-to-perm

|

$14 - $17 (hourly estimate)

{"JobID":410023,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-77.3359090909091,"Longitude":38.9693636363636,"Distance":null},"State":"Virginia","Zip":"20190","ReferenceID":"DC0-773553","PostedDate":"\/Date(1743754528000)\/","Description":"Insight Global is seeking a Lead Software Engineer to join our client developing Telecommunications Security/Accountability applications to be responsible for developing and delivering mission critical services in the field of voice and data applications to global carriers and enterprises. The ideal engineer would be working in a fast-paced DevOps environment with an entrepreneurial mindset of solving real world problems by designing, developing and maintaining features, solutions and scalable production grade micro-services in collaboration with other product and engineering teams. The engineer will also work very closely with clients and partners to understand various use cases and real-world problems to solve them with code. Location: Bangalore, India Responsibilities Include:-Design, develop, test, deploy and maintain stateless micro-services in various environments (Public/Private Cloud, On-premises in customer domain) using modern techniques of CI/CD-Contribute to improving best practices to deliver high quality solutions leveraging open source tools/toolkits and utilities with automated builds, tests and deployments-Collaborate effectively with cross-functional organizations including system architects, project managers, product managers and operations.-Follow Agile development methodology leveraging tools like GIT (SCM), JIRA (User Stories), SLACK (Auto Notifications/Channels)-Create solution design documents for customers including acceptance tests.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Lead Software Engineer - INTL India","City":"Reston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"-Bachelors (B.S) or Masters (M.S) degree in Computer Science or related field-Minimum 8+ years of software development experience-Minimum 5+ years of object-oriented design and object-oriented programming experience-Solid understanding of RESTful systems and principles of good API design. Should have proven experience in building and deploying production grade, highly scalable solutions based on cloud-native micro-services architecture.-Proficiency in one or more modern programming languages such as Java, cplusplus, Python, Go-Experience with Spring framework including Spring boot, Spring batch, Spring Data -Proven experience with RDBMS, and NoSQL DB (MongoDB/Cassandra preferred)-Computer Science fundamentals in data structures (document form, JSON/YAML), problem solving, algorithm design and analysis-Good familiarity with open-source development. Any hands-on experience with integrating open-source components into projects would be an advantage.","Skills":"-Infrastructure: AWS, Google Cloud, Azure-Container based deployments: Docker, Kubernetes-Orchestration: Ansible (Python based custom modules)-Automation: Cucumber (Ruby, Java)-Messaging: Streaming with Pub/Sub architecture (Kafka)-Monitoring/Alerting: Prometheus, Grafana, Splunk-Documentation as code techniques-Protocols: SIP (Session Initiation Protocol), DNS (Domain Name Service), HTTP, SSL, STIR/SHAKEN, OAUTH2 (3rd party Authentication/Authorization)-UI Development techniques using Angular/React JS or similar frameworks","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":17.0000,"SalaryLow":13.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Lead Software Engineer to join our client developing Telecommunications Security/Accountability applications to be responsible for developing and delivering mission... critical services in the field of voice and data applications to global carriers and enterprises. The ideal engineer would be working in a fast-paced DevOps environment with an entrepreneurial mindset of solving real world problems by designing, developing and maintaining features, solutions and scalable production grade micro-services in collaboration with other product and engineering teams. The engineer will also work very closely with clients and partners to understand various use cases and real-world problems to solve them with code. Location: Bangalore, India Responsibilities Include:-Design, develop, test, deploy and maintain stateless micro-services in various environments (Public/Private Cloud, On-premises in customer domain) using modern techniques of CI/CD-Contribute to improving best practices to deliver high quality solutions leveraging open source tools/toolkits and utilities with automated builds, tests and deployments-Collaborate effectively with cross-functional organizations including system architects, project managers, product managers and operations.-Follow Agile development methodology leveraging tools like GIT (SCM), JIRA (User Stories), SLACK (Auto Notifications/Channels)-Create solution design documents for customers including acceptance tests.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 11, 2025

Addison, TX

|

Security Engineering

|

Contract

|

$70 - $88 (hourly estimate)

{"JobID":406222,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-96.8102727272727,"Longitude":32.9758181818182,"Distance":null},"State":"Texas","Zip":"75001","ReferenceID":"JAX-767989","PostedDate":"\/Date(1741691709000)\/","Description":"Insight Global is searching for an SSO Engineer for one of our international financial clients Identity and Authentication group. This resource will be responsible for configuration, integration, policy writing and design to support execution for SSO solution implementation using Ping products (Access and Federate mainly). This resource will be responsible for collaborating with multiple major tech teams internally and working very cross-functionally to collaborate on integration to existing security features. This individual will need to be local Addison, Tx and will be required to be onsite 5 days/week.Compensation is between $75 - $85 per hour, exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Ping SSO Engineer","City":"Addison","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of IAM Engineering/Architecture experienceStrong Ping Identity Product engineering experience (install/upgrade/configuration)oPing Access, FederateoNeed to be strong with working on the servers that are hosting the applications, less integration, more engineering focusedEnterprise level experience","Skills":"Cloud IAM deployment/integration familiarity (Azure/AWS/GCP)Financial industry experience (banking/brokerage/wealth management/etc.)HYPR/FIDO/FIDO2/RedisCISSP/Security + / SANS CertsPing Identity and Directory","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":88.0300,"SalaryLow":70.4240,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is searching for an SSO Engineer for one of our international financial clients Identity and Authentication group. This resource will be responsible for configuration, integration,... policy writing and design to support execution for SSO solution implementation using Ping products (Access and Federate mainly). This resource will be responsible for collaborating with multiple major tech teams internally and working very cross-functionally to collaborate on integration to existing security features. This individual will need to be local Addison, Tx and will be required to be onsite 5 days/week.Compensation is between $75 - $85 per hour, exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 09, 2025

Atlanta, GA

|

Software Engineering

|

Contract

|

$11 - $14 (hourly estimate)

{"JobID":410765,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-84.4456363636364,"Longitude":33.8601818181818,"Distance":null},"State":"Georgia","Zip":"30339","ReferenceID":"AUS-774918","PostedDate":"\/Date(1744211781000)\/","Description":"An Insight Global Fortune 500 client is seeking a talented Software Engineer to join their dynamic team. We are looking for a Senior Frontend Software Engineer with deep expertise in React. In this role, you will be instrumental in architecting and developing scalable, high-performance web applications that deliver seamless user experiences. This position is perfect for someone who thrives in a fast-paced environment, champions best practices, and enjoys mentoring others. You will design, develop, and maintain complex front-end applications using React, TypeScript, and modern JavaScript frameworks. Additionally, you will translate product requirements and UX designs into clean, high-quality, scalable code, collaborate with designers, product managers, and backend engineers to define and deliver user-centric features, and write unit, integration, and end-to-end tests to ensure robust and maintainable code. Continuously improving application performance, accessibility, and maintainability, and staying up to date with the latest frontend trends and technologies will also be key aspects of your role. If you are passionate about frontend development and eager to make an impact, we would love to hear from you.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Sr Software Engineer - INTL","City":"Atlanta","ExpirationDate":null,"PriorityOrder":0,"Requirements":"5+ years of professional experience building frontend applications, with at least 3 years focused on React.Proficiency in JavaScript, TypeScript, HTML5, and CSS3.Strong experience with state management, routing, and API integration (REST/GraphQL).Familiarity with frontend tooling: Webpack, Babel, ESLint, Jest, Cypress, etc.Experience with performance optimization, accessibility (a11y), and cross-browser compatibility.Familiarity with CI/CD pipelines and frontend deployment practices.Excellent problem-solving skills and a passion for clean, well-documented code.Strong communication skills and a collaborative mindset.","Skills":"Experience with SSR/SSG frameworks like Next.js.Familiarity with backend technologies (Node.js, Express) and cloud services (GCP).Prior experience working in Agile/Scrum teams.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":14.0000,"SalaryLow":11.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An Insight Global Fortune 500 client is seeking a talented Software Engineer to join their dynamic team. We are looking for a Senior Frontend Software Engineer with deep expertise in React. In this... role, you will be instrumental in architecting and developing scalable, high-performance web applications that deliver seamless user experiences. This position is perfect for someone who thrives in a fast-paced environment, champions best practices, and enjoys mentoring others. You will design, develop, and maintain complex front-end applications using React, TypeScript, and modern JavaScript frameworks. Additionally, you will translate product requirements and UX designs into clean, high-quality, scalable code, collaborate with designers, product managers, and backend engineers to define and deliver user-centric features, and write unit, integration, and end-to-end tests to ensure robust and maintainable code. Continuously improving application performance, accessibility, and maintainability, and staying up to date with the latest frontend trends and technologies will also be key aspects of your role. If you are passionate about frontend development and eager to make an impact, we would love to hear from you.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 11, 2025

Toronto, ON

|

Security Engineering

|

Contract

|

$38 - $47 (hourly estimate)

{"JobID":411121,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-79.378748,"Longitude":43.6537693636364,"Distance":null},"State":"Ontario","Zip":"M5V3C7","ReferenceID":"DEN-772966","PostedDate":"\/Date(1744373690000)\/","Description":"Insight Global is seeking a Data Product Engineer to effectively manage and leverage data assets. This role includes expertise in metadata and lineage, promoting data democratization, ensuring data governance compliance, and leading data transformation projects. The candidate will work with various teams to drive data-informed decisions and innovation. This is a fully remote, 21-week contract position offering a pay range of $50-55/hr based on skills and experience, with benefits provided through Insight Global while on contract.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Data Product Engineer","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelor\u0027s degree in Computer Science, Data Science, Information Systems, or a related field.3-6 years of experience in data engineering, data management, or similar roles.Strong knowledge of data governance principles, practices, and technologies.Proficient in data modeling, metadata management, and data transformation techniques.","Skills":"Experience with cloud platforms (e.g., AWS, Azure) and data governance tools (e.g., Collibra, Informatica, Alation).Relevant certifications in data governance, data management, or cloud computing.","Industry":"Security Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":47.0000,"SalaryLow":37.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Data Product Engineer to effectively manage and leverage data assets. This role includes expertise in metadata and lineage, promoting data democratization, ensuring data... governance compliance, and leading data transformation projects. The candidate will work with various teams to drive data-informed decisions and innovation. This is a fully remote, 21-week contract position offering a pay range of $50-55/hr based on skills and experience, with benefits provided through Insight Global while on contract.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Jun 12, 2024

Spring, TX

|

Data Warehousing

|

Perm

|

$120k - $200k (estimate)

{"JobID":362877,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-95.3583636363636,"Longitude":30.0799090909091,"Distance":null},"State":"Texas","Zip":"77380","ReferenceID":"HOU-711515","PostedDate":"\/Date(1718212613000)\/","Description":"An Oil \u0026 Gas customer of Insight Global is looking for a Master Data Engineer to join their team full-time to sit in The Woodlands, TX, on a hybrid schedule 3 days a week and as needed with travel up to 5% within the Texas area. The IT division\u0027s primary goal over the next few years is focused on their Data Transformation efforts that will support all of the company\u0027s domains for midstream assets. This person will be designing, developing, and deploying innovative data and analytical solutions to enhance current operations and shape the future of the organization. The salary range for this role is dependent on level of experience with a flexible range of $120,000-$200,000 annually.Responsibilities:Collaborate with data stewards to design, develop and prioritize capabilities to accurately capture high quality data.Maintain and improve existing master data management systems while evaluating and implementing future improvements and solutions.Review integration complexities of current and future systems and understand the effects of combining data from different systems.Design, build, and manage data pipelines to ingest, transform, and distribute master data between enterprise systems and Azure destinations.Write complex system queries into operational systems to extract datasets that meet master data source ingestion requirements.Employ programming languages like Java and Python in relation to enhancing master data applications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Master Data Engineer","City":"Spring","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Previous experience in administration and design of Master Data applications (ex. SAP Master Data Governance, Profisee, Tibco EBX)8+ years of experience as a Data Engineer and/or Software Developer with proficiency in JavaIn-depth knowledge with Azure cloud services (ex. ADF, Onelake, PowerBI, PowerQuery), relational database design principles, data warehousing and data modeling, performance tuning, and optimizationProficiency in T-SQL, ETL/ELT processes/tooling, data modeling, and database design principlesHigh level knowledge of Microsoft PurviewExcellent communication skills with the ability to interact with developers and business users supporting requirements gathering","Skills":"Oil and Gas/Midstream industry experienceHeavy Data Transformation experience","Industry":"Data Warehousing","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":200000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

An Oil & Gas customer of Insight Global is looking for a Master Data Engineer to join their team full-time to sit in The Woodlands, TX, on a hybrid schedule 3 days a week and as needed with travel up... to 5% within the Texas area. The IT division's primary goal over the next few years is focused on their Data Transformation efforts that will support all of the company's domains for midstream assets. This person will be designing, developing, and deploying innovative data and analytical solutions to enhance current operations and shape the future of the organization. The salary range for this role is dependent on level of experience with a flexible range of $120,000-$200,000 annually.Responsibilities:Collaborate with data stewards to design, develop and prioritize capabilities to accurately capture high quality data.Maintain and improve existing master data management systems while evaluating and implementing future improvements and solutions.Review integration complexities of current and future systems and understand the effects of combining data from different systems.Design, build, and manage data pipelines to ingest, transform, and distribute master data between enterprise systems and Azure destinations.Write complex system queries into operational systems to extract datasets that meet master data source ingestion requirements.Employ programming languages like Java and Python in relation to enhancing master data applications.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 11, 2025

Charlotte, NC

|

Programmer / Developer

|

Contract

|

$48 - $61 (hourly estimate)

{"JobID":411090,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.806,"Longitude":35.2165454545455,"Distance":null},"State":"North Carolina","Zip":"28202","ReferenceID":"CLT-775428","PostedDate":"\/Date(1744366548000)\/","Description":"You will join a global team based in several locations whose primary focus will be on providing front line support for US based merchants ranging from small businesses to large hospital systems. This is an excellent opportunity to join a well-established team; supporting credit card processing and ecommerce applications while partnering with our development team to rollout support for state-of-the-art, real-time, high availability systems developed with cutting edge technologies.What You Will DoDeliver application support for in-house and cloud deployed applications.Analyze reported issues to engage relevant investigation teams.Access impact of production issues via analysis of logs.Drive discussions with partner teams to identify resolutions to production issues.Clearly document and draft clear, concise, communication on production incidents to share with stakeholders.Identify platform vulnerabilities and opportunities for improvement.Maintain metrics to help drive improvement in all areas of Production Services.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"AWS Production Support Engineer","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field. Solid understanding of the SDLC, ITIL processes, change management, release management and configuration management.Credit Card industry and eCommerce experience.Experience with analytics platforms like Splunk, Datadog, CloudWatch, or NewRelic.Experience with monitoring platforms like SiteScope and Dynatrace.Strong knowledge of Cloud technology preferably AWS (EC2, ECS, ALB, NLB, RDS, SQS, CloudWatch)Exposure to Point-of-Sale Technologies like PAX, Clover, Square.","Skills":"","Industry":"Programmer / Developer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":60.5500,"SalaryLow":48.4400,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

You will join a global team based in several locations whose primary focus will be on providing front line support for US based merchants ranging from small businesses to large hospital systems. This... is an excellent opportunity to join a well-established team; supporting credit card processing and ecommerce applications while partnering with our development team to rollout support for state-of-the-art, real-time, high availability systems developed with cutting edge technologies.What You Will DoDeliver application support for in-house and cloud deployed applications.Analyze reported issues to engage relevant investigation teams.Access impact of production issues via analysis of logs.Drive discussions with partner teams to identify resolutions to production issues.Clearly document and draft clear, concise, communication on production incidents to share with stakeholders.Identify platform vulnerabilities and opportunities for improvement.Maintain metrics to help drive improvement in all areas of Production Services.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Apr 16, 2025

Charlotte, NC

|

Architect (Engineering)

|

Contract-to-perm

|

$55 - $69 (hourly estimate)

{"JobID":411748,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-80.8031818181818,"Longitude":35.2116363636364,"Distance":null},"State":"North Carolina","Zip":"28277","ReferenceID":"CLT-776400","PostedDate":"\/Date(1744802172000)\/","Description":"Insight Global is seeking a Senior IAM Security Engineer for one of our logistics clients. We are seeking a highly skilled Senior IAM Security Engineer with extensive experience implementing SailPoint Business+ to join our dynamic security team. The ideal candidate will design, implement, and manage identity and access management solutions, ensuring the security and integrity of our organization\u0027s digital assets. Additional experience with Microsoft Conditional Access, Intune, or CyberArk is a plus. This role will sit 4x onsite in Charlotte, NC or in Chicago, ILWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"IAM SailPoint Engineer","City":"Charlotte","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Bachelors degree in Computer Science, Information Security, or a related field (or equivalent experience). 5+ years of experience in IAM engineering roles with a strong focus on implementing SailPoint Business+, SailPoint IdentityNOW (ISC), or SailPoint IIQ solutions. oDesign, development, customization, and integration experience Knowledge of scripting languages (e.g., PowerShell, Python) for automation Experience with integrating SailPoint in Workday and ServiceNow Hands-on experience with identity governance, role-based access control (RBAC), single sign-on (SSO), and multi-factor authentication (MFA). Familiarity with directory services (Active Directory, Azure AD) and protocols such as SAML, OAuth, and OpenID Connect. Excellent problem-solving skills with the ability to troubleshoot complex issues. Strong communication skills to effectively collaborate with technical and non-technical stakeholders.","Skills":"Additional experience with Microsoft Conditional Access, Intune, or CyberArk. Relevant certifications such as SailPoint Certified IdentityNow Engineer, Microsoft Certified: Azure Security Engineer, or similar. Experience with cloud environments (Azure, GCP, OCI) and integrating IAM solutions in hybrid environments","Industry":"Architect (Engineering)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":68.9600,"SalaryLow":55.1680,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Insight Global is seeking a Senior IAM Security Engineer for one of our logistics clients. We are seeking a highly skilled Senior IAM Security Engineer with extensive experience implementing... SailPoint Business+ to join our dynamic security team. The ideal candidate will design, implement, and manage identity and access management solutions, ensuring the security and integrity of our organization's digital assets. Additional experience with Microsoft Conditional Access, Intune, or CyberArk is a plus. This role will sit 4x onsite in Charlotte, NC or in Chicago, ILWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Mar 11, 2025

Detroit, MI

|

Customer Service

|

Contract

|

$42 - $52 (hourly estimate)

{"JobID":406236,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-83.0889090909091,"Longitude":42.3821818181818,"Distance":null},"State":"Michigan","Zip":"48243","ReferenceID":"LAX-768074","PostedDate":"\/Date(1741695223000)\/","Description":"A automotive company is looking for a Systems Operations Engineer to join their energy division in Warren, MI. The System Operations Engineer will be part of the Energy Product and Customer Care team, responsible for managing the operations of Public Charging product services, which include finding charging stations, charging vehicles, and payment processing. The engineers primary focus will be triaging, tracking, and managing public charging customer support requests from multiple channels to help drive resolution. Proficiency in system operations tools like outage and quality databases, product health performance dashboards, and trouble ticketing systems is required. The engineer will work with a cross-functional group to address customer support issues and create content to train advisors, aiming to reduce resolution time and improve customer satisfaction. The engineer w`l also contribute to customer experience improvement efforts by providing insights to the Public Charging teams and developing and monitoring key performance indicators, using technical expertise to develop analytics-driven solutions to help achieve business goals. Pay range: 45-54/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC \"Know Your Rights\" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .","Title":"Systems Operations Engineer","City":"Detroit","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience in using system operations performance tools such as SQLExperience with system performance statistical analysis and triageBusiness intelligence and data analytics software (e.g. Power BI, or Oracle Business Intelligence Enterprise Edition)Understand basic architectural elements of connected services, including cloud and mobile ecosystems Bachelor\u0027s degree Experience from EV industry","Skills":"Public charging experience highly preferred","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52.0000,"SalaryLow":41.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

A automotive company is looking for a Systems Operations Engineer to join their energy division in Warren, MI. The System Operations Engineer will be part of the Energy Product and Customer Care... team, responsible for managing the operations of Public Charging product services, which include finding charging stations, charging vehicles, and payment processing. The engineers primary focus will be triaging, tracking, and managing public charging customer support requests from multiple channels to help drive resolution. Proficiency in system operations tools like outage and quality databases, product health performance dashboards, and trouble ticketing systems is required. The engineer will work with a cross-functional group to address customer support issues and create content to train advisors, aiming to reduce resolution time and improve customer satisfaction. The engineer w`l also contribute to customer experience improvement efforts by providing insights to the Public Charging teams and developing and monitoring key performance indicators, using technical expertise to develop analytics-driven solutions to help achieve business goals. Pay range: 45-54/hrWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

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