Job Search Results for financial services

An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk onsite in their Seattle office - The shift is... More 9am-6pm PST. The Service Desk supports roughly 3000+ end users. This analyst will sit onsite in the Seattle WA office 5 days a week. This role will primarily focus on 1st and 2nd level support handling software issues and more complex issues that may not have a KB written and it needs to be researched. Each field office has their own Desktop techs and this role will be a part of the Service Desk team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application Support team and now onsite Tier 2 analysts. The onsite analysts can escalate internally to the virtual Tier 2 App team or to the Desktop team as needed. It is expected that this resource will be able to handle virtual and in-person live support. This resource will serve as one of the "faces" in person for the rest of the virtual service desk, so relationship building is key in this position. We want the end users to have a local onsite technician that they know. They won't be expected to be desktop support as there is another team responsible but more so be a trusted local Service Desk member and be able to connect with end users on a personal level. The firm is in the Top 50 largest law firms in the world; they focus on corporate, litigation, intellectual property, fund formation, public markets, employment, life sciences (#1 law firm for tech and life sciences IPOs), clean technology, real estate, financial services, retail, regulatory and energy practices. The firm received the following awards form Fortune Magazine: Best Companies to Work For, Best Workplaces for Women, Best Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents.The Service Desk analyst will serve as the front line for the firm and will assist the organization in managing processes for Incident, Change, Service Request and Problem Management.We are seeking folks who are customer service-oriented, high energy, professional, and eager to learn new technologies. The total team of agents will be handling roughly 400-500 contacts a day (roughly 12-14/hr); roughly 33% of tickets are calls into the Service Desk, and 67% are emails coming in that will be allocated for scheduled calls. This role will require 1 day a month on the phone queue, but the majority of this role is technical research for complex issues, learning about more complex software support instances and staying up to date on new technologies being brought into their environment.Since this is a 365 desk there will be opportunities for the analyst to volunteer to work a holiday for 1.5 pay. The analyst will also accrue up to 10 days PTO to use. This role is a multi-year long engagement. Responsibilities:Provide responsive, timely and high-quality support to corporate customers regarding their technical inquiries, driving ownership and resolution of issues through critical thinking, technical proficiency, and excellent communication.- Research, resolve, and respond to complex questions received via emails, chat, and collaboration tools, providing support on the computing and collaboration environment, including the following systems, platforms, or technology:-Microsoft Office 365 Account Support, Password Resets, etc.-Windows 10; PC Laptop, Desktop and Mobile Device support-MS Office Productivity Suite functional support-Collaboration tools including but not limited to Zoom-Remote support toolsets including: ProxyPro-Support of Audio-Visual teleconference systems, equipment, and scheduling, such as Zoom Rooms-Acquire and maintain knowledge of updated supported platforms and releases, current support policies, and methods of support delivery, to provide technically accurate solutions to customers.-Attend structured and unstructured (shadow, OJT) training sessions offered within the group and assist in training workshops, as well as weekly Team training sessions.-Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of each working interaction with appropriate level of detail and attention to completeness, accuracy, and grammar.-Participate in team projects that enhance the quality or efficiency of Service Desk service.-Average handling time ~9-13 minutes, handling 12-14 contacts/hourly.-Accurate troubleshooting notes, multi-tasking - documenting and troubleshooting simultaneously- The shift is 9am-6pmCompensation: $30-33/hr. Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Lead Engineer within Application Engineering, you will provide day-to-day technical leadership for a small, dedicated scrum team focused on building and enhancing features within the Certent... More Equity Management (CEM) platform for a large enterprise client engagement.This role blends hands-on engineering and people leadership. You will spend approximately half your time writing and reviewing production code and the other half leading delivery?setting priorities, running scrum ceremonies, removing blockers, and ensuring high-quality, on-time execution. You will also bring an AI-first engineering mindset, actively integrating modern, agentic development tooling into daily workflows and coaching your team to do the same.Key ResponsibilitiesTechnical Leadership and Delivery? Serve as the technical authority for the scrum team, making day-to-day engineering decisions and setting expectations for code quality and delivery.? Write, review, and contribute production-quality code across the full stack (C#, .NET, Angular, and Oracle).? Lead all agile ceremonies including sprint planning, backlog refinement, daily standups, demos, and retrospectives.? Set daily priorities and actively remove blockers by resolving technical ambiguity, clarifying requirements, and managing dependencies.? Enforce strong engineering standards including unit testing, code reviews, definition of done, and release readiness.AI-First Engineering? Champion organizational AI adoption targets, including AI-assisted code creation and review practices.? Model an agentic development mindset by integrating AI tooling into daily engineering workflows.? Coach and mentor team members on effective use of AI tools to improve velocity and code quality.? Stay current with emerging AI development tools and recommend improvements to engineering leadership.Team Leadership and People Management? Directly manage a team of four to five engineers, including 1:1s, performance feedback, and career development conversations.? Partner with the Sr. Engineering Manager on hiring, onboarding, and performance management.? Identify, develop, and mentor technical talent within the team.? Foster a collaborative, accountable culture focused on quality and continuous improvement.Client Engagement and Requirements? Interface with client stakeholders during requirements clarification, design reviews, demos, and issue resolution.? Analyze underlying business problems and advocate for scalable platform solutions rather than client-specific customizations.? Partner with Product Management and Engineering leadership to ensure work is clearly defined, scoped, and sequenced.Cross-Functional Collaboration? Coordinate with QA engineers to ensure appropriate test coverage, quality gates, and release readiness.? Collaborate with Principal Engineers, Solution Architects, and peer Lead Engineers on shared technical standards and decisions.Proactively surface delivery risks, technical blockers, and scope concerns to leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The AI Center of Excellence has built a portfolio of over 100 AI opportunities across a client of IG, with 10+ active projects delivering validated prototypes to business stakeholders. The CoE has... More proven its ability to rapidly prototype AI solutions ? multiple projects have achieved validated results within weeks. However, the consistent pattern across all active projects is the same: the path from prototype to production requires dedicated data engineering capabilities that the CoE does not currently have.Today, data preparation consumes approximately 45-55% of the AI Solution Architect's time ? time that should be spent on architecture, stakeholder engagement, and new opportunity development. Every prototype relies on manual data exports (Excel, CSV) rather than automated pipelines connected to enterprise systems. This bottleneck limits both the number of projects the CoE can support and the speed at which validated prototypes can reach production.The AI Data Engineer will be embedded within the CoE, focused on building the data pipelines and enterprise integrations needed to move AI solutions from prototype to production. This role is the critical enabler for the clients $10M incremental EBITDA target ? without production-grade data infrastructure, validated prototypes remain prototypes.Compensation:$45/hr to $55/hr Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a senior-level Enterprise Architect with deep C#/.NET and Azure expertise to provide technical leadership across application development, cloud, integrations, and continuous... More delivery. This role sits above the Staff Engineer III level and is intended for someone who understands the full enterprise technology stack ? from application architecture to infrastructure, networking, security, and CI/CD ? and can confidently lead teams, drive alignment, and command technical conversations. The ideal candidate blends hands-on engineering credibility with enterprise-scale architectural ownership and strong leadership presence. Responsibilities:- Lead and guide enterprise-level architecture decisions across applications, integrations, and platforms.- Design solutions that consider application, integration, infrastructure, security, and networking layers.- Provide technical and architectural leadership for APIs, batch jobs, and automation.Act as a senior technical authority for the Continuous Delivery team.- Answer and resolve complex architectural and engineering questions across teams.- Define and guide enterprise integration strategy (DAO, CRM, MuleSoft, APIs, automation).- Partner closely with development, architecture, infrastructure, and security teams.- Drive alignment, resolve ambiguity, and clearly establish technical ownership.- Lead technical discussions and reviews; ensure scalable, secure, and maintainable solutionsInfluence CI/CD pipelines, delivery practices, and DevOps standards.- Ensure architectural designs align with enterprise standards and long-term strategy.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Client is seeking a detail-oriented Medical Billing Specialist to support end-to-end billing and accounts receivable processes. This role is responsible for posting claims, resolving billing... More errors, reconciling payments, and ensuring timely submission and follow-up with payors. The ideal candidate has strong experience in medical billing workflows, clearinghouse operations, and payor communications, with a focus on accuracy, compliance, and timely reimbursement.This position requires working onsite, five days per week, in downtown Memphis.Day-to-Day ResponsibilitiesPost claims to accounts receivable (A/R) once billing requirements are metReview claims and mark for adjustment as needed to ensure accuracy and complianceResolve clearinghouse errors and ensure timely electronic submission to payorsPrint claims for paper submission and ensure proper mailing and receipt trackingReview electronic claim status reports (e.g., 277 files), update claim statuses in A/R, and resolve rejections or denialsReconcile posted payments against EOBs and ERAs to ensure accuracyDownload EOBs/ERAs from clearinghouses and payor portals; match payments to deposits and prepare for postingEnsure payment processing for prior-authorized chargesMake claim corrections as needed and follow SOPs for voiding and rebilling claimsEnroll the agency in electronic submission and electronic remittance for active payorsReview mailed and electronic payor correspondence and route appropriately for processingSubmit documentation for refunds when required and follow up with payors through recoupment completionManually create visits in the EVV portal and ensure visits are billed accurately and remain compliantCollaborate with cross-functional teams to support billing systems, reporting, and collections workflowsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A major medical technology organization is seeking a Product Engineer to join their Global Operations team supporting system implementations, infrastructure platforms, and production environments.... More This role plays a critical part in maintaining secure, reliable, and scalable IT systems across both on-premises data centers and cloud environments as the organization continues its migration to AWS.Operating within a 24/7 production ecosystem, this engineer will help ensure operational stability while contributing to infrastructure improvements, automation initiatives, and platform enhancements. Approximately half of the role will focus on supporting live systems, resolving incidents, and ensuring smooth operations, while the remaining time will be dedicated to engineering efforts such as building automation, assisting with product releases, and enabling application teams through troubleshooting and system design.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

An Insight Global client is looking for a data loss prevention engineer to join the security team. This person will Work within 2-week sprints and participate in daily standups; Manage and support... More DLP operations with a focus on Netskope; Create, deploy, and tune DLP policies across cloud and email environments; Monitor, triage, and respond to DLP alerts and incidents; Handle Tier-2 escalations (1?5 tickets/day) from help desk and SOC; Troubleshoot false positives, missed detections, and policy gaps. Support incident response and investigations related to data exposure. Manage changes and documentation within JiraSupport Netskope Secure Web Gateway (SWG) and CASB functionality. Deploy and configure Netskope Private Access solutions, including: ? Policy configuration? Use-case testing? User support? Document procedures, incidents, and policy changes clearly for audit and knowledge transfer.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Product team is responsible for defining, prioritizing, and delivering technology solutions that align with business objectives within the Chief Technology Infrastructure (CTI) organization. This... More role serves as the primary liaison between business stakeholders, engineering teams, and delivery partners to ensure product features and initiatives are clearly defined, prioritized, and executed effectively.The role emphasizes Agile delivery, end-to-end ownership of product backlogs, and alignment of technology deliverables to enterprise priorities, while ensuring compliance with change management and risk standards.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Business Applications Management (BAM) team within Global Operational & Enterprise Risk Management is responsible for managing the Credit and Adjudication Applications. Your goal is to help our... More clients achieve what matters to them by documenting business and solution requirements for small to medium initiatives to deliver quality applications and providing second-line support for our application end-users.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is leveraging Generative AI and Machine Learning to automate workflows and deliver high-impact outcomes for Capital Markets front-office and business teams. Use cases are driven by... More business stakeholders and may span decision support, workflow automation, document intelligence, data augmentation, advisor or trader tooling, and other opportunities where AI can reduce friction, improve speed, or enhance decision-making. the successful candidate will be on site in Montreal, Toronto or Vancouver 2 days on site knowing it may be 4 later in 2026.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less