Medical Billing Specialist (Onsite)

The Client is seeking a detail‑oriented Medical Billing Specialist to support end‑to‑end billing and accounts receivable processes. This role is responsible for posting claims, resolving billing errors, reconciling payments, and ensuring timely submission and follow‑up with payors. The ideal candidate has strong experience in medical billing workflows, clearinghouse operations, and payor communications, with a focus on accuracy, compliance, and timely reimbursement.
This position requires working onsite, five days per week, in downtown Memphis.

Day‑to‑Day Responsibilities

Post claims to accounts receivable (A/R) once billing requirements are met
Review claims and mark for adjustment as needed to ensure accuracy and compliance
Resolve clearinghouse errors and ensure timely electronic submission to payors
Print claims for paper submission and ensure proper mailing and receipt tracking
Review electronic claim status reports (e.g., 277 files), update claim statuses in A/R, and resolve rejections or denials
Reconcile posted payments against EOBs and ERAs to ensure accuracy
Download EOBs/ERAs from clearinghouses and payor portals; match payments to deposits and prepare for posting
Ensure payment processing for prior‑authorized charges
Make claim corrections as needed and follow SOPs for voiding and rebilling claims
Enroll the agency in electronic submission and electronic remittance for active payors
Review mailed and electronic payor correspondence and route appropriately for processing
Submit documentation for refunds when required and follow up with payors through recoupment completion
Manually create visits in the EVV portal and ensure visits are billed accurately and remain compliant
Collaborate with cross‑functional teams to support billing systems, reporting, and collections workflows

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 2+ years of experience in medical billing, accounts receivable, or revenue cycle operations
- Experience posting claims and payments, including working with EOBs and ERAs
- Strong familiarity with clearinghouse (any) processes and resolving claim rejections and errors
- Knowledge of electronic claim status files (e.g., 277) and claim lifecycle management
- Experience working with payor portals and electronic submissions
- High attention to detail and ability to reconcile financial data accurately
- Ability to follow standard operating procedures for billing corrections, voids, and rebills
- Strong organizational skills and ability to manage multiple billing priorities
- Comfortable working onsite five days per week in downtown Memphis

- Experience in home health or healthcare services billing environments
- Experience with Electronic Visit Verification (EVV) systems
- Familiarity with payor enrollment for electronic submission and remittance
- Experience handling refund requests and recoupment workflows
- Exposure to cross‑functional collaboration with finance, operations, or compliance teams

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.