Job Search Results for financial services
Jun 11, 2026
Chandler, AZ
|
Computer Engineering
|
Contract
|
$56 - $70 (hourly estimate)
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Contributes to the implementation of standardized platform patterns, including networking, identity, logging, and monitoring capabilities. Participates in the end-to-end lifecycle of cloud infrastructure, including deployment, monitoring, incident response, and continuous improvement. Helps implement and maintain CI/CD pipelines, policy-as-code frameworks, and automation solutions to ensure reliable and repeatable deployments.Applies SRE principles and practices, including monitoring, alerting, incident management, and root cause analysis, to improve system reliability and reduce operational risk. Supports the definition and tracking of service performance through metrics such as availability and latency.Collaborates with architecture, security, and engineering teams to ensure infrastructure is secure, compliant, and operationally resilient. Contributes to DevSecOps practices by integrating security and compliance controls into automated workflows.Continuously identifies opportunities to improve system reliability, reduce manual effort, and enhance automation. Leverages emerging tools and technologies, including AI/ML where applicable, to support proactive operations, observability, and platform stability.Key Responsibilities? Design, develop, and maintain Google Cloud Platform (GCP) infrastructure using Infrastructure as Code (IaC) with Terraform Enterprise ? Contribute to the implementation of scalable, secure, and compliant cloud solutions aligned with enterprise standards ? Develop and maintain reusable Terraform modules and standardized infrastructure patterns to enable consistent and automated provisioning of GCP resources ? Follow and contribute to code quality standards, design patterns, and peer review practices to ensure reliable and maintainable infrastructure code ? Support the adoption and use of Terraform Enterprise for automated provisioning, policy enforcement, and infrastructure governance ? Implement and maintain cloud automation workflows, including provisioning, configuration management, and environment setup ? Build and enhance CI/CD pipelines for infrastructure delivery, ensuring automated testing, validation, and compliance checks ? Implement policy-as-code and security controls, ensuring infrastructure meets regulatory and enterprise compliance requirements ? Participate in the end-to-end lifecycle of infrastructure delivery, including deployment, monitoring, and continuous improvement ? Collaborate with architecture, security, and engineering teams to ensure secure, resilient, and compliant cloud configurations ? Apply DevSecOps and cloud-native practices to improve automation, security, and deployment efficiency ? Contribute to observability, logging, and monitoring solutions to support proactive incident detection and response ? Execute testing and validation of IaC modules, including integration and deployment verification ? Identify opportunities to automate manual processes and improve operational efficiency ? Support reliability, scalability, and performance of cloud platforms through automation and standardization ? Troubleshoot and resolve infrastructure and platform issues, contributing to root cause analysis and continuous improvement ? Work with stakeholders to implement infrastructure solutions that meet technical and business requirements ? Evaluate and adopt emerging tools and technologies to enhance automation, reliability, and platform performance? Conduct performance testing and capacity planning to ensure systems scale reliably under load.? Optimize system performance, latency, and resource utilization across cloud environments? Design and implement observability solutions, including metrics, logs, traces, and alerting strategies.? Reduce alert fatigue and improve signal quality through meaningful alert design and tuning.? Develop dashboards and monitoring frameworks aligned to SLOs.\"We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Site Reliability Engineer","City":"Chandler","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?5+ years of experience in cloud infrastructure engineering, site reliability engineering, or platform engineering, with a strong focus on Google Cloud Platform (GCP) or Azure?Proven experience delivering and supporting large-scale, highly available cloud systems, with a focus on reliability, scalability, and performance?Deep hands-on expertise in Infrastructure as Code (IaC), with strong proficiency in Terraform Enterprise and automated infrastructure provisioning?Strong background in software engineering practices, including code quality, modular design, version control, and automated testing for infrastructure code?Extensive experience designing and implementing reusable Terraform modules and standardized infrastructure patterns?Strong experience building and maintaining CI/CD pipelines for infrastructure, including automated validation, testing, and deployment?Demonstrated expertise in SRE and DevSecOps practices, including monitoring, alerting, incident response, and embedding security and compliance into automated workflows?Advanced knowledge of GCP services, cloud architecture patterns, and networking concepts (VPCs, IAM, load balancing, hybrid connectivity)?Experience implementing policy-as-code, governance frameworks, and compliance controls in regulated enterprise environments (financial services preferred)?Strong understanding of observability, monitoring, logging, and performance tuning to ensure system reliability and operational excellence?Hands-on experience managing production incidents, performing root cause analysis, and implementing long-term reliability improvements?Proven ability to drive automation, standardization, and reliability improvements across cloud platforms?Experience mentoring and supporting engineers, contributing to team capability and engineering best practices?Ability to collaborate effectively with engineering, architecture, security, and risk teams to deliver secure and resilient solutions?Strong analytical and problem-solving skills, with the ability to make sound technical decisions under pressure?Excellent communication skills, with the ability to articulate technical issues, trade-offs, and solutions to diverse stakeholders?Experience evaluating and integrating emerging technologies (including AI/ML-driven operations) to enhance reliability, automation, and platform efficiency","Skills":"","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":70.2300,"SalaryLow":56.1840,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Site Reliability Engineer (SRE) for Google Cloud Platform (GCP) and Azure Platform, focused on building, maintaining, and improving the reliability, scalability, and performance of cloud... infrastructure using Infrastructure as Code (IaC) and Terraform Enterprise. Supports the delivery of secure, compliant, and highly available cloud environments aligned with enterprise standards and regulatory requirements.Works closely with engineering and platform teams to develop and maintain reusable IaC modules, Terraform configurations, and automated cloud services, enabling consistent and efficient infrastructure provisioning. Contributes to the implementation of standardized platform patterns, including networking, identity, logging, and monitoring capabilities. Participates in the end-to-end lifecycle of cloud infrastructure, including deployment, monitoring, incident response, and continuous improvement. Helps implement and maintain CI/CD pipelines, policy-as-code frameworks, and automation solutions to ensure reliable and repeatable deployments.Applies SRE principles and practices, including monitoring, alerting, incident management, and root cause analysis, to improve system reliability and reduce operational risk. Supports the definition and tracking of service performance through metrics such as availability and latency.Collaborates with architecture, security, and engineering teams to ensure infrastructure is secure, compliant, and operationally resilient. Contributes to DevSecOps practices by integrating security and compliance controls into automated workflows.Continuously identifies opportunities to improve system reliability, reduce manual effort, and enhance automation. Leverages emerging tools and technologies, including AI/ML where applicable, to support proactive operations, observability, and platform stability.Key Responsibilities? Design, develop, and maintain Google Cloud Platform (GCP) infrastructure using Infrastructure as Code (IaC) with Terraform Enterprise ? Contribute to the implementation of scalable, secure, and compliant cloud solutions aligned with enterprise standards ? Develop and maintain reusable Terraform modules and standardized infrastructure patterns to enable consistent and automated provisioning of GCP resources ? Follow and contribute to code quality standards, design patterns, and peer review practices to ensure reliable and maintainable infrastructure code ? Support the adoption and use of Terraform Enterprise for automated provisioning, policy enforcement, and infrastructure governance ? Implement and maintain cloud automation workflows, including provisioning, configuration management, and environment setup ? Build and enhance CI/CD pipelines for infrastructure delivery, ensuring automated testing, validation, and compliance checks ? Implement policy-as-code and security controls, ensuring infrastructure meets regulatory and enterprise compliance requirements ? Participate in the end-to-end lifecycle of infrastructure delivery, including deployment, monitoring, and continuous improvement ? Collaborate with architecture, security, and engineering teams to ensure secure, resilient, and compliant cloud configurations ? Apply DevSecOps and cloud-native practices to improve automation, security, and deployment efficiency ? Contribute to observability, logging, and monitoring solutions to support proactive incident detection and response ? Execute testing and validation of IaC modules, including integration and deployment verification ? Identify opportunities to automate manual processes and improve operational efficiency ? Support reliability, scalability, and performance of cloud platforms through automation and standardization ? Troubleshoot and resolve infrastructure and platform issues, contributing to root cause analysis and continuous improvement ? Work with stakeholders to implement infrastructure solutions that meet technical and business requirements ? Evaluate and adopt emerging tools and technologies to enhance automation, reliability, and platform performance? Conduct performance testing and capacity planning to ensure systems scale reliably under load.? Optimize system performance, latency, and resource utilization across cloud environments? Design and implement observability solutions, including metrics, logs, traces, and alerting strategies.? Reduce alert fatigue and improve signal quality through meaningful alert design and tuning.? Develop dashboards and monitoring frameworks aligned to SLOs."We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 30, 2026
Raleigh, NC
|
Software Engineering
|
Perm
|
$120k - $150k (estimate)
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The right candidate is a seasoned engineer with deep BI and SQL expertise who leads by doing- someone whose technical credibility earns the team?s respect and whose organizational discipline keeps delivery on track. You will be the daily technical authority for your squad and will also be responsible for their career development. You will partner closely with the Sr. Engineering Manager on delivery planning and escalations and will interface directly with client stakeholders. This role carries a higher degree of client-facing responsibility than a typical engineering lead.You will bring an AI-first mindset, not just complying with organizational AI adoption targets, but genuinely integrating agentic development tooling into how you and your team work every day.ResponsibilitiesTechnical Leadership and Delivery? Serve as the technical authority for your scrum team, making day-to-day engineering decisions, setting the bar for code quality, and ensuring the team delivers high-quality reporting solutions on schedule.? Write, review, and contribute production-quality code across the BI and reporting stack, including SQL, Oracle, and the application tier, as an active, hands-on member of the team.? Lead sprint ceremonies as scrum master, including sprint planning, backlog refinement, daily standups, demos, and retrospectives.? Set daily priorities for the team and actively unblock teammates by removing dependencies, clarifying requirements, and resolving technical ambiguity.? Hold the team accountable to engineering standards, including query performance benchmarks, code review discipline, definition of done, and release readiness.SQL and Reporting Performance? Diagnose and rebuild poorly performing SQL, including real-time data cube queries against non-flattened hierarchical data models, into optimized, maintainable, production-grade solutions.? Lead Oracle query tuning and optimization initiatives, including execution plan analysis, indexing strategies, materialized views, partitioning, and read-optimization patterns.? Design and advocate for reporting data models and query architectures built for BI consumption, reducing real-time computation overhead and improving report responsiveness.? Establish SQL quality standards for the team and drive adoption of query review practices and performance benchmarks as part of definition of done.AI-First Engineering? Champion organizational minimums of at least 50 percent AI-authored pull requests and 95 percent AI-assisted code review adoption.? Model an agentic development mindset by integrating AI tooling into your own daily workflow and actively coaching teammates to do the same.? Push the team beyond baseline AI adoption into workflows and practices that measurably improve delivery velocity and reporting quality.? Stay current on agentic development tooling and provide forward-looking recommendations to the Sr. Engineering Manager.Team Leadership and People Management? Directly manage four to five engineers, owning one-on-one meetings, performance feedback, career development conversations, and day-to-day engagement.? Partner with the Sr. Engineering Manager on hiring decisions, onboarding, and performance management.? Identify and grow technical talent within your squad, coaching engineers on both BI and SQL technical skills as well as professional development.? Foster a collaborative, high-accountability team culture that takes quality seriously and supports shared success.Client Engagement and Requirements? Interface directly with client stakeholders on reporting requirements, asking the right questions, digging into root business problems, and challenging requests that represent one-off solutions rather than platform-generic capabilities.? Advocate for reporting solutions that solve client use cases while working generically across the broader CEM platform and client base.? Partner with the Sr. Engineering Manager and Product Management to ensure reporting requirements are well-defined, properly scoped, and sequenced for delivery.? Build credibility with client stakeholders through delivery consistency, clear communication, and a track record of solving the right problems.Cross-Functional Collaboration? Coordinate with matrixed QA engineers to ensure test coverage, quality gates, and release readiness are met.? Collaborate with Principal Engineers, the Solution Architect, and peer Lead Engineers on cross-team technical decisions and data architecture standards.? Surface delivery risks, technical blockers, and scope concerns to the Sr. Engineering Manager early and clearly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Lead Engineer ? Reporting / BI Engineering","City":"Raleigh","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 8?10+ years of hands-on software engineering experience with strong specialization in BI, reporting, and SQL development in enterprise SaaS environments.? Deep Oracle SQL and PL/SQL expertise, including query tuning, execution plan optimization, indexing strategies, materialized views, and large dataset performance optimization.? Demonstrated experience diagnosing and rebuilding poorly performing SQL against complex, non-flattened relational data models, including real-time reporting query optimization.? Hands-on experience with enterprise BI tooling such as Power BI, Tableau, Cognos, or similar, with the ability to design effective reporting solutions against complex data models.? Demonstrated experience in a technical lead or lead engineer capacity, including setting priorities, running ceremonies, and holding teammates accountable.? Demonstrated AI-first engineering mindset with hands-on experience using agentic development tooling such as GitHub Copilot, Devin.AI, or similar, and a track record of driving AI adoption within an engineering team.? Experience with direct people management responsibilities, including performance feedback, career development, and team engagement.? Familiarity with the Microsoft technology stack, including csharp, .NET, and Azure cloud services, sufficient to engage in full-stack technical discussions.? Strong code review discipline and engineering quality standards, including SQL review, query performance benchmarking, and definition-of-done rigor.? Fluent communicator able to engage credibly and directly with client stakeholders on complex reporting requirements and clearly translate technical realities.? Experience working with global, distributed teams across multiple time zones.? Bachelor?s degree in Computer Science, Engineering, or equivalent work experience.","Skills":"? Direct hands-on experience with Logi Analytics (Logi Symphony).? Experience designing data cube architectures and pre-aggregation strategies to reduce real-time query load on non-flattened hierarchical data models.? Experience with Oracle read-optimization patterns, including materialized views, query rewrite, result cache, and analytical functions.? Familiarity with Azure cloud data services and cloud-native reporting patterns.? Background in financial services, equity compensation, or other regulated domains where reporting accuracy and auditability are critical.? Certified Scrum Master or equivalent Agile certification.Experience mentoring mid-level engineers into senior or lead roles.","Industry":"Software Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":150000.0000,"SalaryLow":120000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
As a Lead Engineer in Reporting / BI Engineering, you will own the day-to-day technical leadership of a small scrum team focused on building and enhancing the reporting and business intelligence... capabilities of the Certent Equity Management (CEM) platform for a large, strategic enterprise client engagement. Reporting to the Sr. Engineering Manager, you will split your time roughly equally between hands-on technical work and leading your team, setting priorities, unblocking teammates, running scrum ceremonies, and holding the team accountable for high-quality delivery.This is both an individual contributor role and a management role. The right candidate is a seasoned engineer with deep BI and SQL expertise who leads by doing- someone whose technical credibility earns the team?s respect and whose organizational discipline keeps delivery on track. You will be the daily technical authority for your squad and will also be responsible for their career development. You will partner closely with the Sr. Engineering Manager on delivery planning and escalations and will interface directly with client stakeholders. This role carries a higher degree of client-facing responsibility than a typical engineering lead.You will bring an AI-first mindset, not just complying with organizational AI adoption targets, but genuinely integrating agentic development tooling into how you and your team work every day.ResponsibilitiesTechnical Leadership and Delivery? Serve as the technical authority for your scrum team, making day-to-day engineering decisions, setting the bar for code quality, and ensuring the team delivers high-quality reporting solutions on schedule.? Write, review, and contribute production-quality code across the BI and reporting stack, including SQL, Oracle, and the application tier, as an active, hands-on member of the team.? Lead sprint ceremonies as scrum master, including sprint planning, backlog refinement, daily standups, demos, and retrospectives.? Set daily priorities for the team and actively unblock teammates by removing dependencies, clarifying requirements, and resolving technical ambiguity.? Hold the team accountable to engineering standards, including query performance benchmarks, code review discipline, definition of done, and release readiness.SQL and Reporting Performance? Diagnose and rebuild poorly performing SQL, including real-time data cube queries against non-flattened hierarchical data models, into optimized, maintainable, production-grade solutions.? Lead Oracle query tuning and optimization initiatives, including execution plan analysis, indexing strategies, materialized views, partitioning, and read-optimization patterns.? Design and advocate for reporting data models and query architectures built for BI consumption, reducing real-time computation overhead and improving report responsiveness.? Establish SQL quality standards for the team and drive adoption of query review practices and performance benchmarks as part of definition of done.AI-First Engineering? Champion organizational minimums of at least 50 percent AI-authored pull requests and 95 percent AI-assisted code review adoption.? Model an agentic development mindset by integrating AI tooling into your own daily workflow and actively coaching teammates to do the same.? Push the team beyond baseline AI adoption into workflows and practices that measurably improve delivery velocity and reporting quality.? Stay current on agentic development tooling and provide forward-looking recommendations to the Sr. Engineering Manager.Team Leadership and People Management? Directly manage four to five engineers, owning one-on-one meetings, performance feedback, career development conversations, and day-to-day engagement.? Partner with the Sr. Engineering Manager on hiring decisions, onboarding, and performance management.? Identify and grow technical talent within your squad, coaching engineers on both BI and SQL technical skills as well as professional development.? Foster a collaborative, high-accountability team culture that takes quality seriously and supports shared success.Client Engagement and Requirements? Interface directly with client stakeholders on reporting requirements, asking the right questions, digging into root business problems, and challenging requests that represent one-off solutions rather than platform-generic capabilities.? Advocate for reporting solutions that solve client use cases while working generically across the broader CEM platform and client base.? Partner with the Sr. Engineering Manager and Product Management to ensure reporting requirements are well-defined, properly scoped, and sequenced for delivery.? Build credibility with client stakeholders through delivery consistency, clear communication, and a track record of solving the right problems.Cross-Functional Collaboration? Coordinate with matrixed QA engineers to ensure test coverage, quality gates, and release readiness are met.? Collaborate with Principal Engineers, the Solution Architect, and peer Lead Engineers on cross-team technical decisions and data architecture standards.? Surface delivery risks, technical blockers, and scope concerns to the Sr. Engineering Manager early and clearly.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 21, 2026
Toronto, ON
|
Administrative Assistant
|
Contract
|
$24 - $30 (hourly estimate)
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Insight Global is hiring a Technical Writer/Executive Presentation & Reporting Specialist to support a top banking client with the creation of polished, executive-level presentations and reports.... This role focuses on transforming raw inputs (emails, Excel files, Power BI outputs) into clear, compelling executive narratives used for project updates, status reporting, and leadership decision-making.The successful candidate will work closely with executive stakeholders and senior leaders on a day-to-day basis. While the Technical Writer prepares, shapes, and refines all content, final presentations will be delivered by leadership, making accuracy, clarity, and strong visual storytelling critical.This role is ideal for someone who excels behind the scenes, enjoys working with ambiguity, and takes pride in producing high-impact executive materials.Responsibilities- Translate raw data, notes, and unstructured inputs (emails, Excel files, meeting notes) into refined PowerPoint decks and executive reports- Develop clear, concise project status and executive updates tailored to senior audiences- Build, clean, and manipulate content in Excel; light interaction with Power BI dashboards to extract data and reporting inputs- Apply strong visual design and storytelling principles to ensure clarity and executive readiness- Manage multiple inputs, feedback cycles, and deadlines while maintaining attention to detail- Collaborate closely with senior leaders to iterate on messaging and presentation flowWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 28, 2026
Cincinnati, OH
|
Computer Engineering
|
Perm
|
$112k - $140k (estimate)
{"JobID":535258,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-84.51,"Longitude":39.09,"Distance":null},"State":"Ohio","Zip":"45202","ReferenceID":"CIN-d5a02f34-4708-4e77-a885-e73ee2492423","PostedDate":"\/Date(1779999283000)\/","Description":"We are seeking a Senior Contact Center Architect to help modernize and scale enterprise contact center platforms. This role sits at the intersection of cloud, telephony, and software engineering, focused on delivering customer-centric solutions across voice and digital channels. You?ll play a key role in designing and evolving next-generation capabilities, including intelligent routing, automation, and real-time customer engagement.Key Responsibilities? Design and enhance enterprise contact center solutions across voice and digital channels (chat, email, workflows)? Configure and develop within contact center platforms (NICE, Genesys, Five9)? Advance capabilities across: ? ACD, IVR, and outbound dialers? Intelligent routing and call flows? Automation and customer interaction workflows? Build and support CTI integrations and screen-pop solutions to improve agent and customer experience? Partner with business and technical teams to translate requirements into scalable solutions? Participate in Agile delivery (sprint planning, backlog refinement, execution)? Ensure systems meet performance, reliability, and compliance standards? Mentor junior engineers and contribute to engineering best practicesEvaluate and implement new technologies to improve the platformWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Contact Center Architect","City":"Cincinnati","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 8+ years of experience in contact center engineering or development? Strong hands-on experience with NICE (CXone preferred) or similar platforms? Experience with telecom/call routing concepts (ACD, IVR, CTI, dialers)? Experience building or supporting contact center integrations or workflows? Solid understanding of networking and telephony fundamentals? Experience working in production environments (troubleshooting, support)? Strong problem-solving skills and ability to take ownershipStrong communication skills across technical and business teams","Skills":"? Experience with multiple platforms (Genesys, Five9, etc.)? Exposure to AI / conversational AI / automation in contact centers? Experience with APIs, scripting, or development work within platforms? Cloud experience (AWS preferred)? NICE certifications (NCAP or similar)Background in financial services or insurance","Industry":"Computer Engineering","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":140000.0000,"SalaryLow":112000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
We are seeking a Senior Contact Center Architect to help modernize and scale enterprise contact center platforms. This role sits at the intersection of cloud, telephony, and software engineering,... focused on delivering customer-centric solutions across voice and digital channels. You?ll play a key role in designing and evolving next-generation capabilities, including intelligent routing, automation, and real-time customer engagement.Key Responsibilities? Design and enhance enterprise contact center solutions across voice and digital channels (chat, email, workflows)? Configure and develop within contact center platforms (NICE, Genesys, Five9)? Advance capabilities across: ? ACD, IVR, and outbound dialers? Intelligent routing and call flows? Automation and customer interaction workflows? Build and support CTI integrations and screen-pop solutions to improve agent and customer experience? Partner with business and technical teams to translate requirements into scalable solutions? Participate in Agile delivery (sprint planning, backlog refinement, execution)? Ensure systems meet performance, reliability, and compliance standards? Mentor junior engineers and contribute to engineering best practicesEvaluate and implement new technologies to improve the platformWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 12, 2026
Hamilton, NJ
|
Programmer / Developer
|
Contract-to-perm
|
$38 - $48 (hourly estimate)
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We are seeking a mid-level Full Stack Developer to build, maintain, and enhance enterprise web applications, working 2 days onsite in Robbinsville, NJ. This role involves developing front-end and... back-end components, integrating RESTful APIs, and optimizing application performance while collaborating closely with product and QA teams. The developer will troubleshoot and resolve defects, contribute to Agile ceremonies, and support sprint delivery by providing updates and maintaining documentation in JIRA.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 13, 2026
Piscataway, NJ
|
Telecom / PBX / Cable Technician
|
Contract-to-perm
|
$22 - $28 (hourly estimate)
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Insight Global is looking for a reliable, detail-oriented Data Center Technician to support RBC?s production data center operations in Piscataway, NJ. This individual will play a critical role in... maintaining cabling standards, executing tickets accurately, and ensuring documentation is kept up to date in a secure, fast-paced environment. The ideal candidate has prior data center experience, follows process closely, and takes pride in clean, organized infrastructure work.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 09, 2026
Lincolnshire, IL
|
Computer Engineering
|
Perm
|
$112k - $140k (estimate)
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A large retail company is seeking an experienced Payment Systems Engineer (.NET) with strong .NET/C# expertise for a hybrid role based in Lincolnshire, IL, where candidates are required to work in... the Lincolnshire office 2-3 days per week. This role focuses on designing, building, and maintaining secure, high-performance payment platforms by developing reliable transaction processing systems using .NET, C#, and ASP.NET Core, building RESTful APIs and microservices, integrating with payment gateways and banks, ensuring high availability and scalability, implementing PCI DSS compliant secure handling of sensitive payment data, monitoring transaction flows, troubleshooting production issues, and improving reconciliation and settlement processes. The salary expectation for this role is $130k - $140k.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 01, 2026
Westlake, TX
|
Data Warehousing
|
Contract,Perm Possible
|
$46 - $57 (hourly estimate)
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Building and optimizing SQL Server stored procedures, views, and complex queries. Designing and developing ETL processes using non-Informatica approaches, whether that?s custom frameworks, scripting,... or other enterprise-approved tooling. You?ll implement data transformation and processing logic for high-volume datasets, integrate data from multiple sources like files, APIs, and upstream systems, and handle data validation, reconciliation, and performance tuning. You?ll also support testing, deployment, and production validation of data pipelines, working alongside engineering and business teams to turn requirements into scalable solutions.Pay Rate: $50-$57We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Mar 11, 2026
Newark, DE
|
Data Warehousing
|
Contract-to-perm
|
$51 - $64 (hourly estimate)
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Key ResponsibilitiesData Engineering & Solution DevelopmentDesign, build, and maintain SQL-based datasets, views, and data models that support marketing use casesSource, profile, and research data... already living in the data warehouse to make it campaign-readyEngineer new data solutions end-to-end, from ingestion through business consumptionSupport identity-based and customer-level data use cases (e.g., prequalification strategies, audience growth, net-new identification)Business Partnership & StrategyPartner directly with Marketing Operations to enable audience creation, campaign execution, and customer experiencesCollaborate with Marketing Analytics to explain data structures, create new analytical layers, and support executive-level reportingTranslate business questions into technical requirements and scalable data solutionsPresent findings, trends, and insights back to marketing stakeholders in a clear and compelling wayAnalytics, Dashboards & ControlsBuild dashboards and visualizations that show trends, population shifts, and segment performanceDevelop internal monitoring and control dashboards to detect data issues (population changes, load failures, anomalies)Support testing, validation, and quality checks prior to deploymentOperational SupportCoordinate with internal testing and deployment teams to move solutions into productionContribute to documentation, governance, and ongoing improvements of marketing data assetsDay-to-Day Breakdown~60%: Data discovery, profiling, research, and business alignment~20%: Dashboarding and data visualization~10%: Testing, audits, and data quality controls~10%: Administrative work and coordinationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Apr 02, 2026
Toronto, ON
|
Managerial / Professional
|
Contract
|
$76 - $95 (hourly estimate)
{"JobID":514626,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":0,"Longitude":0,"Distance":null},"State":"Ontario","Zip":"K8V 3","ReferenceID":"TOR-3162c0b5-0f43-4530-8e58-89e26fc214f6","PostedDate":"\/Date(1775164514000)\/","Description":"Insight Global is seeking an experienced RPA Program Consultant to help stand up and mature an enterprise RPA and AI-enabled automation portfolio within a large Wealth Management Technology organization. This role will act as a strategy and program execution partner, working closely with senior technology and business leaders to define operating models, establish governance, prioritize use cases, and communicate value through executive-level forums. This consultant will play a critical role in shaping how RPA and AI initiatives run in parallel, supporting the creation of pods and delivery frameworks, while helping drive alignment across business operations, technology teams, and steering committees.Key Responsibilities- Partner with senior technology and business leaders to define and evolve the RPA operating model, including governance, funding sustainability, and team structure- Act as a program and strategy lead for RPA and AI-enabled automation initiatives, ensuring clear swim lanes between platforms and use cases- Lead and support Steering Committee (SteerCo) activities, including agenda planning, executive updates, and decision documentation- Develop high-quality executive-facing materials (PowerPoint decks, current-state assessments, roadmap visuals, success metrics, and value realization summaries)- Collaborate with operations and business partners to identify and prioritize automation opportunities, particularly within back-office and operational processes- Support the stand-up of RPA pods, including use case intake, timelines, delivery cadence, and alignment with AI capabilities (e.g., intelligent prompts, agentic workflows)- Work closely with delivery, production support, and business analysis resources as the program scales- Provide a horizontal view across multiple lines of business, ensuring consistency, reuse, and enterprise alignment- Bring strong program management discipline while operating in a consultative, influence-based roleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"RPA Program Consultant","City":"Toronto","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- 8+ years of experience in program management, technology consulting, or transformation leadership roles, ideally in financial services or wealth management - Hands-on experience working and driving growth RPA platform strategy (UiPath specifically) across enterprise organizations- Strong understanding of how AI and RPA coexist, including AI-enabled automation and agentic use cases- Proven ability to operate at a strategic level, not just delivery execution- Exceptional written and verbal communication skills and comfortable presenting to senior executives and leading steering committees- Experience creating operating models, roadmaps, governance frameworks, and value-based reporting- Ability to work across business and technology teams with strong stakeholder management skills with a collaborative mindset","Skills":"- Some technical or development background (product-level fluency)- Familiarity with Azure-based platforms and Azure AI environments","Industry":"Managerial / Professional","Country":"Canada","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":95.0000,"SalaryLow":76.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Insight Global is seeking an experienced RPA Program Consultant to help stand up and mature an enterprise RPA and AI-enabled automation portfolio within a large Wealth Management Technology... organization. This role will act as a strategy and program execution partner, working closely with senior technology and business leaders to define operating models, establish governance, prioritize use cases, and communicate value through executive-level forums. This consultant will play a critical role in shaping how RPA and AI initiatives run in parallel, supporting the creation of pods and delivery frameworks, while helping drive alignment across business operations, technology teams, and steering committees.Key Responsibilities- Partner with senior technology and business leaders to define and evolve the RPA operating model, including governance, funding sustainability, and team structure- Act as a program and strategy lead for RPA and AI-enabled automation initiatives, ensuring clear swim lanes between platforms and use cases- Lead and support Steering Committee (SteerCo) activities, including agenda planning, executive updates, and decision documentation- Develop high-quality executive-facing materials (PowerPoint decks, current-state assessments, roadmap visuals, success metrics, and value realization summaries)- Collaborate with operations and business partners to identify and prioritize automation opportunities, particularly within back-office and operational processes- Support the stand-up of RPA pods, including use case intake, timelines, delivery cadence, and alignment with AI capabilities (e.g., intelligent prompts, agentic workflows)- Work closely with delivery, production support, and business analysis resources as the program scales- Provide a horizontal view across multiple lines of business, ensuring consistency, reuse, and enterprise alignment- Bring strong program management discipline while operating in a consultative, influence-based roleWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.