Job Search Results for hospitality
Jul 31, 2026
Dallas, TX
|
System Administrator
|
Contract-to-perm
|
$64 - $80 (hourly estimate)
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The Senior Solutions Engineer (SE) is a key member of the international technology team, serving as a strategic technical advisor and solutions architect for global business partners. This role... focuses on web-native development, cloud architecture, and enterprise observability across both digital platforms and in-store technologies. Additionally, this role will be responsible for designing and implementing end-to-end observability solutions that provide visibility into system performance, reliability, and operational health across above-store systems (e.g., CRM, eCommerce, cloud platforms such as AWS or GCP) and in-store restaurant technologies (e.g., POS and related systems). A successful SE is a collaborative, culturally competent relationship-builder with strong communication skills, strategic thinking, and deep technical acumen. This individual operates with core values such as accountability, transparency, and a passion for learning and sharing knowledge. The SE partners closely with product, engineering, and delivery teams to support initiatives such as new market entries, platform launches, operational modernization, and long-term system scalability and reliability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 28, 2026
Cincinnati, OH
|
Managerial / Professional
|
Perm
|
$70k - $84k (estimate)
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Insight Global is hiring a Chef de Cuisine for an exciting new restaurant concept opening in Cincinnati, OH. This is a rare opportunity to join the team before opening day and play a key role in... building the culinary operation from the ground up alongside the Executive Chef.We're looking for a chef who brings fresh ideas, strong leadership, and a passion for developing people. This is an excellent opportunity for a talented Sous Chef ready for the next step or an experienced Chef de Cuisine looking to help launch something new.What You'll Be Doing- Partner with the Executive Chef to prepare for the restaurant opening- Assist with menu development, recipe creation, tastings, and product sourcing- Create training materials and help establish kitchen processes and standards- Lead, mentor, and develop culinary team members- Manage food and labor costs, inventory, ordering, and operational efficiencies- Review and analyze P&Ls and support budgeting initiatives- Ensure food quality, consistency, sanitation, and regulatory compliance- Work closely with front-of-house leadership to deliver an exceptional guest experienceWhy This Opportunity?- Help launch a brand-new restaurant concept from the ground up- Be involved in pre-opening planning, tastings, menu development, training, and operational setup- Work directly alongside the Executive Chef throughout the opening process- Showcase your creativity and leadership while building a team and culture from day one- Excellent next step for a strong Sous Chef looking to move into a Chef de Cuisine roleCompensation- $70,000 - $84,000, exact compensation will be determined based on several factors including relevant experience, skills, education, and certifications.- Comprehensive health benefits, 401(k) with company match, paid vacation and more!We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
May 12, 2026
Toronto, ON
|
Customer Service
|
Perm
|
$65k - $80k (estimate)
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Insight Global is seeking a Bilingual Customer Success Support. This role is essential in supporting clients and ensuring they have a seamless experience with the company?s platform. The successful... candidate will serve as a subject matter expert on both the platform and the rules and guidelines that govern it, acting as a trusted partner to clients and internal teams.This is a highly client-facing role that combines customer success, account management, and operational oversight, with a strong focus on problem-solving, relationship building, and platform adoption.Key Responsibilities:- Serve as the primary point of contact for clients, ensuring a positive and seamless experience across all interactions- Act as a subject matter expert on the platform, including compliance guidelines, workflows, and processes- Support clients through multiple communication channels, including phone, email, and in-platform messaging- Troubleshoot technical and process-related issues, guiding users through solutions in real time- Build and maintain strong relationships with repeat clients, providing consistent and professional support- Oversee and manage client programs to ensure accuracy, efficiency, and compliance with brand or platform requirements- Handle escalated client issues, providing thoughtful resolutions and clear explanations when needed- Partner with internal teams to support campaign execution and ensure client goals are met- Maintain detailed records and documentation while operating in a structured, high-volume environmentWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 02, 2026
New York, NY
|
Accounting
|
Contract
|
$43 - $54 (hourly estimate)
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Insight Global is seeking a Senior Accountant II to join a leading entertainment organization. This individual will play a key role in supporting month-end close activities, financial reporting,... account reconciliations, and event/project accounting. The ideal candidate is a detail-oriented accounting professional with strong analytical skills, experience working in a fast-paced environment, and the ability to mentor junior team members. This position offers an opportunity to partner cross-functionally with operations, finance, and business stakeholders to ensure accurate financial reporting and compliance with accounting standards. - Review and reconcile event, project, and operational financial data to ensure accurate reporting and profitability analysis.- Prepare and analyze financial reports, including P&Ls, and collaborate with operations teams to validate supporting documentation.- Manage and mentor junior accounting staff, providing guidance and support for day-to-day accounting activities.- Perform balance sheet and general ledger account reconciliations, researching and resolving discrepancies as needed.- Prepare and post month-end journal entries and assist with monthly close processes.- Support financial consolidations and reporting activities across multiple business units or regions.- Ensure timely and accurate financial settlements and payments.- Maintain compliance with GAAP, company policies, internal controls, and Sarbanes-Oxley (SOX) requirements.- Prepare recurring financial schedules and reports on a daily, weekly, and monthly basis.- Partner with internal stakeholders on process improvements, audits, and special accounting projects.- Assist with ad hoc financial analysis and reporting requestsPay Rate - $47 - $52 HRWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 12, 2026
Doral, FL
|
Audit
|
Perm
|
$100k - $140k (estimate)
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Day to DayThis role focuses on leading and executing internal audits across business operations, including planning and performing fieldwork, testing controls, and evaluating financial reporting,... compliance, and operational efficiency. The individual will develop and review audit documentation in Pentana, ensure workpapers are thorough, and communicate findings, risks, and recommendations to leadership while providing regular status updates. They will partner with stakeholders to maintain strong relationships while preserving audit independence, support SOX 404 testing and internal control reviews, assess controls related to incidents, and track management?s remediation efforts. The role also ensures adherence to RAAS methodology and IIA standards, identifies opportunities to improve processes and reduce risk, and supports team development through mentorship and ongoing training.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 14, 2026
Davie, FL
|
Accounting
|
Contract
|
$38 - $48 (hourly estimate)
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Responsible for preparing and analyzing financial statements, managing financial reporting processes, supporting audits, ensuring compliance with US GAAP and IFRS, and providing financial insights to... leadership. Typical Responsibilities? Prepare monthly, quarterly, and annual financial statement? Perform financial reporting consolidations across multiple entities. ? Prepare account reconciliations and fluctuation analyses. ? Review balance sheets, income statements, and general ledger activity.? Support external audits and coordinate auditor requests.? Develop and automate financial reporting processes.? Ensure compliance with accounting standards including US GAAP and IFRS. ? Prepare management reports highlighting trends, forecasts, and business performance. Partner with accounting, finance, and operational teams to improve reporting accuracy and efficiencyWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 06, 2026
Miami, FL
|
Designer
|
Contract
|
$26 - $32 (hourly estimate)
{"JobID":548513,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-80.2,"Longitude":25.77,"Distance":null},"State":"Florida","Zip":"33132","ReferenceID":"MIA-5de11bf5-007d-40d9-b814-6a152b6857fc","PostedDate":"\/Date(1783355782000)\/","Description":"This individual will serve as the primary administrator for Royal Caribbean\u0027s Digital Asset Management (DAM) platform while supporting its Media Asset Management (MAM) environment, with roughly 60% of their focus dedicated to DAM administration and 40% to MAM operations. They will manage day-to-day asset workflows, media ingestion, metadata tagging, cataloging, archiving, user access requests, and asset distribution while partnering closely with marketing, production, and creative teams. The role requires someone who is comfortable wearing multiple hats, responding to a high volume of ad hoc requests, troubleshooting issues, and proactively identifying opportunities to improve workflows and asset organization. The ideal candidate is personable, highly organized, and solution-oriented, with the ability to build relationships across departments, communicate effectively with stakeholders, and ensure digital assets remain secure, accessible, and properly governed. The hourly rate ranges between $25-30.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Digital Asset Management Analyst","City":"Miami","ExpirationDate":null,"PriorityOrder":0,"Requirements":"? 3-5 years of experience in Digital Asset Management (DAM) and Media Asset Management (MAM)? Hands-on experience administering DAM and MAM platforms, managing workflows, metadata, taxonomy, and asset libraries? Understanding of image usage rights, asset security, brand protection, and legal/compliance considerations? Technical knowledge of asset cataloging, file formats, resolution, color profiles, codecs, and media storage best practices? Understanding of post-production workflows, photo/video file types, RAW vs. edited assets, and archiving processes? Strong communication, organization, and stakeholder management skillsSelf-starter with a proactive, solution-oriented mindset and strong attention to detail","Skills":"? Bachelor\u0027s degree? Adobe Creative Cloud experience (Photoshop, Premiere Pro, etc.)? Experience leveraging AI tools within media or asset management workflowsCruise, travel, hospitality, or entertainment industry experience","Industry":"Designer","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":32.0000,"SalaryLow":25.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
This individual will serve as the primary administrator for Royal Caribbean's Digital Asset Management (DAM) platform while supporting its Media Asset Management (MAM) environment, with roughly 60%... of their focus dedicated to DAM administration and 40% to MAM operations. They will manage day-to-day asset workflows, media ingestion, metadata tagging, cataloging, archiving, user access requests, and asset distribution while partnering closely with marketing, production, and creative teams. The role requires someone who is comfortable wearing multiple hats, responding to a high volume of ad hoc requests, troubleshooting issues, and proactively identifying opportunities to improve workflows and asset organization. The ideal candidate is personable, highly organized, and solution-oriented, with the ability to build relationships across departments, communicate effectively with stakeholders, and ensure digital assets remain secure, accessible, and properly governed. The hourly rate ranges between $25-30.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 06, 2026
Los Angeles, CA
|
Project Manager
|
Contract
|
$64 - $80 (hourly estimate)
{"JobID":548819,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-118.61,"Longitude":34.17,"Distance":null},"State":"California","Zip":"91367","ReferenceID":"LAX-01e4e878-bf9a-465c-bbbf-f64b09072e49","PostedDate":"\/Date(1783381245000)\/","Description":"Own the end to end delivery of multiple concurrent technical programs, ensuring initiatives are well planned, funded, and delivered on schedule? Develop and maintain integrated program roadmaps aligned to business and technology objectives? Lead cross functional planning and execution across engineering, product, infrastructure, and business teams? Coordinate milestones, dependencies, risks, and resource needs across multiple teams and workstreams? Establish operating rhythms including status reporting, executive readouts, risk reviews, and stakeholder communications? Own program budgets, forecasts, and financial reporting with a focus on transparency and accountability? Provide clear, timely communication to senior leadership to support informed decision making and issue escalation? Partner with senior leaders to align teams around shared goals and measurable outcomes? Continuously identify and implement improvements to delivery processes, planning practices, and cross team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Contact Center AI - TPM","City":"Los Angeles","ExpirationDate":null,"PriorityOrder":0,"Requirements":"4-6 or more years of experience in Technical Program Management or Program Management within a technology environment?Proven experience leading AI programs and delivering AI-powered solutions that drive measurable business outcomes?Proven experience leading large, complex, cross-team programs with multiple dependencies? Strong planning and execution discipline with the ability to bring structure to ambiguous environments? High level of technical fluency and the ability to work effectively with engineering, architecture, and platform teams? Experience presenting program status, risks, and recommendations to senior leadership and executive stakeholders? Demonstrated experience managing program budgets, forecasting, and financial tracking? Highly organized, results oriented, and detail focused? Clear, proactive communicator capable of translating complex technical concepts for diverse audiences? Familiarity with Agile delivery methodologies such as Scrum or Kanban and experience working in iterative development environments? Familiarity with tools such as Jira, Confluence, Azure DevOps, or similar program and delivery platforms","Skills":"? Background in custom software development with familiarity across the full software development lifecycle? Experience supporting engineering, platform, or digital product organizations? Experience working in large scale enterprise environments such as customer support, travel, hospitality, ecommerce, or entertainment","Industry":"Project Manager","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":80.0000,"SalaryLow":64.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Own the end to end delivery of multiple concurrent technical programs, ensuring initiatives are well planned, funded, and delivered on schedule? Develop and maintain integrated program roadmaps... aligned to business and technology objectives? Lead cross functional planning and execution across engineering, product, infrastructure, and business teams? Coordinate milestones, dependencies, risks, and resource needs across multiple teams and workstreams? Establish operating rhythms including status reporting, executive readouts, risk reviews, and stakeholder communications? Own program budgets, forecasts, and financial reporting with a focus on transparency and accountability? Provide clear, timely communication to senior leadership to support informed decision making and issue escalation? Partner with senior leaders to align teams around shared goals and measurable outcomes? Continuously identify and implement improvements to delivery processes, planning practices, and cross team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jul 02, 2026
Altamonte Springs, FL
|
Help Desk
|
Contract
|
$17 - $21 (hourly estimate)
{"JobID":548061,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-81.39,"Longitude":28.66,"Distance":null},"State":"Florida","Zip":"32714","ReferenceID":"HOR-aad8ba0f-c2a2-43d7-9228-0e635f96140f","PostedDate":"\/Date(1783015839000)\/","Description":"Role Description:AdventHealth is rolling out a major redesign of its MyChart patient portal and is expanding its Service Desk team to support an anticipated increase in patient call volume. The MyChart Service Desk Analyst will serve as the first point of contact for patients who need assistance accessing and navigating their online health portal. This role is ideal for individuals who enjoy helping others, have strong communication skills, and thrive in a customer-focused environment.Day-to-Day Responsibilities: On a day-to-day basis, analysts will answer inbound calls from patients experiencing issues with portal access, password resets, account lockouts, navigation questions, family account linking, and other basic technical concerns. Team members will guide patients through troubleshooting steps, provide clear and professional support, and ensure a positive customer experience while resolving issues as efficiently as possible.Analysts will document all interactions within ServiceNow, create and manage support tickets, and escalate more complex issues to Tier 2 or Tier 3 support teams when necessary. Success in this role requires the ability to multitask, learn new systems quickly, remain calm under pressure, and communicate effectively with patients who may be frustrated, confused, or unfamiliar with technology.This is a fast-paced, high-volume support environment where customer service, reliability, and professionalism are critical. While technical skills are helpful, AdventHealth is primarily looking for candidates who are dependable, coachable, patient, and genuinely enjoy assisting others. The ideal candidate will be comfortable spending the majority of their day on the phone, adapting to changing priorities, and serving as a positive representative of AdventHealth during an important patient-facing initiative.Schedule Requirements (check tracker): Candidates will be assigned a schedule prior to startSchedules may include days, evenings, overnights, and weekendsNeeds to be thoroughly vetted before submissionSchedule flexibility is required Location: Orlando, FLOnsite first 2-3 weeks for comprehensive training (Monday-Friday, 8am-4:30pm) Fully remote after training following assigned scheduleTraining Schedule:Monday-Friday, 8am-4:30pmWeek 1: Training will be onsite.Week 2: The first half of the week will be onsite, with the second half transitioning to remote training.Week 3 (if needed): If additional training is required, we may extend into a third week, which would be conducted remotely.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"MyChart Service Desk Analyst","City":"Altamonte Springs","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Must Haves:1+ year of customer service or hospitality experience High School Diploma or GEDExcellent communication skills; friendly, patient, and professional demeanerOpen availability to work assigned schedules, including evenings and weekendsReliable and dependable with strong attendance historyAbility to commit to the full 3-month engagementComfortable working in a high-volume call environmentExperience assisting frustrated, confused, or upset customers/patientsBasic computer and web navigation skillsDedicated remote workspace with reliable internet accessReliable transportation for onsite training and equipment pickupAbility to pass background check and drug screen (including THC)","Skills":"Plusses: Service desk experienceCall center or high-volume phone support experienceServiceNowHealthcare or patient support expHospitality experience (Disney, hotels, theme parks, restaurants, Chick-fil-A, Publix, customer-facing retail, etc.)Experience working in a remote environmentExperience supporting customers with account access, password resets, or navigation issuesAssociate\u0027s degree or higher","Industry":"Help Desk","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}
Role Description:AdventHealth is rolling out a major redesign of its MyChart patient portal and is expanding its Service Desk team to support an anticipated increase in patient call volume. The... MyChart Service Desk Analyst will serve as the first point of contact for patients who need assistance accessing and navigating their online health portal. This role is ideal for individuals who enjoy helping others, have strong communication skills, and thrive in a customer-focused environment.Day-to-Day Responsibilities: On a day-to-day basis, analysts will answer inbound calls from patients experiencing issues with portal access, password resets, account lockouts, navigation questions, family account linking, and other basic technical concerns. Team members will guide patients through troubleshooting steps, provide clear and professional support, and ensure a positive customer experience while resolving issues as efficiently as possible.Analysts will document all interactions within ServiceNow, create and manage support tickets, and escalate more complex issues to Tier 2 or Tier 3 support teams when necessary. Success in this role requires the ability to multitask, learn new systems quickly, remain calm under pressure, and communicate effectively with patients who may be frustrated, confused, or unfamiliar with technology.This is a fast-paced, high-volume support environment where customer service, reliability, and professionalism are critical. While technical skills are helpful, AdventHealth is primarily looking for candidates who are dependable, coachable, patient, and genuinely enjoy assisting others. The ideal candidate will be comfortable spending the majority of their day on the phone, adapting to changing priorities, and serving as a positive representative of AdventHealth during an important patient-facing initiative.Schedule Requirements (check tracker): Candidates will be assigned a schedule prior to startSchedules may include days, evenings, overnights, and weekendsNeeds to be thoroughly vetted before submissionSchedule flexibility is required Location: Orlando, FLOnsite first 2-3 weeks for comprehensive training (Monday-Friday, 8am-4:30pm) Fully remote after training following assigned scheduleTraining Schedule:Monday-Friday, 8am-4:30pmWeek 1: Training will be onsite.Week 2: The first half of the week will be onsite, with the second half transitioning to remote training.Week 3 (if needed): If additional training is required, we may extend into a third week, which would be conducted remotely.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Jun 08, 2026
Los Angeles, CA
|
Project Manager
|
Contract
|
$68 - $85 (hourly estimate)
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Job Description? Own the end to end delivery of multiple concurrent technical programs, ensuring initiatives are well planned, funded, and delivered on schedule? Develop and maintain integrated... program roadmaps aligned to business and technology objectives? Lead cross functional planning and execution across engineering, product, infrastructure, and business teams? Coordinate milestones, dependencies, risks, and resource needs across multiple teams and workstreams? Establish operating rhythms including status reporting, executive readouts, risk reviews, and stakeholder communications? Own program budgets, forecasts, and financial reporting with a focus on transparency and accountability? Provide clear, timely communication to senior leadership to support informed decision making and issue escalation? Partner with senior leaders to align teams around shared goals and measurable outcomes? Continuously identify and implement improvements to delivery processes, planning practices, and cross team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.