Job Search Results for hospitality

Define and maintain the product vision, strategy, and roadmap based on business goals, customer needs, and market trendsLead cross-functional teams (engineering, UX, data, marketing, and business... More partners) to deliver product enhancements and new capabilitiesManage the product backlog, including writing and prioritizing user stories and accepting completed workUse data, customer feedback, and research to make informed decisions and adjust prioritiesTrack product performance, forecast ROI, and drive adoption and continuous improvement after launchCommunicate product plans, progress, and results to stakeholders and leadershipMonitor competitive landscape and industry trends to keep products best-in-classSupport and mentor junior product managers and team membersEnsure products meet business requirements, timelines, and budget expectationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a Regional/Division Manager for a national, independent agency specializing in business insurance, personal insurance, employee benefits, and wealth management. This role is... More responsible for overseeing the day-to-day operations of a team that includes Insurance Account Managers, Customer Service Representatives, and a Customer Service Supervisor. This includes partnering with Account Managers to help retain and grow the agency client base.The Regional/Division Manager will design, implement, and continuously refine efficient, well-balanced workflows that maximize productivity while delivering exceptional service quality and customer satisfaction. This individual will cultivate a positive, engaging, and high-performing work environment that supports growth, profitability, and long-term success within an employee-owned organization.In addition, this leader will build and maintain strong, collaborative professional relationships with fellow employee-owners, promoting alignment, accountability, and a shared commitment to excellence.Management of Accounts? Take direct oversight of acquisition and retention for the largest regional or divisional accounts.? Attract, recruit, retain, and mentor Account Managers.? Ensure proactive implementation and consistent use of Service Timeline and Book Segmentation protocols across all client accounts.? Participate in the promotion and representation of the companyPractice Management and Supervision? Attract, recruit, retain, and mentor Supervisors.? Monitor staffing continuously and make recommendations as appropriate.? Implement and support tactical business planning aligned with retention goals.? Measure the effectiveness of client processes and services, adjusting as needed.? Adhere to approved budgets and ensure departmental milestones, goals, and metrics are met.? Recommend and implement regional training for new and existing employees.? Ensure performance management documentation is completed for all service staff within the region.? Assist with the rollout of agency-wide initiatives, including new technology and optimization of existing systems.Quality Control? Oversee quality control efforts and promote best practices and innovations across the team.? Ensure compliance with agency service standards, workflows, tasks, and professional requirements.? Participate in continuing education programs as available.? Adhere to all employee manual policies and guidelines.? Promptly report all E&O claims and potential E&O exposures.? Maintain confidentiality of all client, staff, and agency information.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Director, Facilities & Utilities is a hands-on leadership role that oversees the daily operations, execution strategies and overall performance of the teams responsible for theme park facility... More maintenance, MEP and infrastructure. This position interfaces with leaders from various client groups including the Operations, Entertainment, Food, and Retail departments, among others. This position is responsible for building a strong partnership with, and at times supporting, sister organizations in CityWalk/Hilltop Operations and NBCU Studio Facilities/Operations. In addition to daily routine and corrective maintenance operations, this position is responsible for building and implementing broader preventive maintenance programs.Responsibilities:?Lead the day-to-day operations of the Facilities Maintenance & Utilities teams, to include general maintenance, HVAC, electrical, plumbing/water treatment, kitchen/refrigeration, and HazMat teams. Oversee the utilization of third-party services that support and augment routine maintenance needs for specific equipment and asset types.?Ensure timely response resolution to high priority issues that need immediate attention and ensure timely communication with clients on issues of any priority. Implement process improvements or efficiencies as needed.?Lead the management team in the creation and implementation of preventive maintenance programs. Drive process changes, and cultural shift as needed, to ensure collection of the appropriate data to drive preventive strategies.?Develop and prioritize annual Capital and Expense plans that best meet the needs of the business, assets, and client base. Build asset lifecycles and roadmaps to inform extended long-range financial planning. ?Maintain responsibility for asset replacement and improvement projects, as well as emergency maintenance projects. Support the Project Management Office in execution of larger or multi-disciplinary planned work.?Partner with the Facilities Construction & Scenic teams to cross-utilize trades as needed to support both maintenance and project labor demand.?Review all scope of work documents, as well as designs of all new creative content, to ensure project success and standards are being met. Develop design guiding principles which are comprehensive of lessons learned and sound maintenance practices. Stay current on new material systems and techniques.?Drive widespread utilization of business systems and software for MRO (e.g., Maximo) and support upcoming implementation of platforms for capital planning/execution and lifecycle management.?Ensure all Team Members are properly trained for work activities and safe work practices. Support the development and growth of all Team Members. Champion for the right tools and resources to enable Team Member performance. Create an environment in which Team Members feel supported, heard, and a sense of belonging.?Build strong relationships and trust with fellow leaders in the Technical Services department and partner together to drive initiatives and culture across all teams. Have a willingness to work across established roles & responsibilities to ensure business and client needs are met. Take collective ownership of the overall success of the department.?Manage client and leadership expectations in all aspects of the work, demonstrating flexibility and commitment while adhering to business parameters and bandwidth limitations. Demonstrate understanding and empathy toward clients and build sustainable positive relationships with stakeholders at all levels.?Interface with Senior Leaders on routine business updates, park operational impacts, and proposed strategies or initiatives for improved maintenance and sustainment of park infrastructure & assets.?As maintenance emergencies can be unpredictable, ensure readiness as a leader and readiness of the team to adapt to any situation. This is an onsite role with the potential for occasional nights and weekends.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Client Services Manager provides strategic and day-to-day leadership for the Event Assistant and Coordinator team, ensuring seamless operational support for Sales Producers, Production teams, and... More live event execution. Reporting to and partnering closely with the Director of Sales, this role serves as a central point of alignment across departments, driving service excellence, operational efficiency, and continuous improvement while fostering a collaborative, people-first team culture.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Hiring reliable Field Operations Associates to support a fast-paced product research project throughout Phoenix, AZ.Shift: 5 days per week (will include weekends) Hours: 8-6p*must be flexible... More Duration: Full time commitment from April to September. Overview: In this role, you will assist with the coordination and secure transfer of research materials between designated locations and a central office, helping to ensure smooth daily operations. Strong reliability and full-time availability required - will be scheduled for 5 days including weekends. Use of your personal vehicle is required for this role, mileage/travel will be reimbursed.About the team:This team operates within a highly collaborative, performance-driven environment that emphasizes clear communication and shared accountability for delivering consistent, high-quality results.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Guest Experience Analyst owns the guest feedback and experience program for a startup company, ensuring customer insights are captured, analyzed, and translated into meaningful improvements... More across the business. This role manages the full feedback loop?from monitoring sentiment to delivering actionable insights that enhance service, operations, and the overall guest journey.Partnering cross-functionally with operations, marketing, and leadership, this role identifies trends, addresses service gaps, and supports continuous improvement initiatives. As part of the Technology team, the Analyst also supports store operations and new store openings, including limited on-call weekend support (training provided).Key Responsibilities:-Build and manage a comprehensive guest experience program across surveys, online reviews, and social media-Monitor and respond to customer feedback with empathy and professionalism-Analyze qualitative and quantitative feedback to identify trends, issues, and opportunities-Develop reports and dashboards for new and existing locations, translating insights into actionable recommendations-Partner with cross-functional teams to prioritize and implement experience improvements-Establish and track guest experience metrics and measure the impact of feedback-driven initiatives-Support store operations and new store openings, including periodic on-call weekend coverage (up to 3 days/month)We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Senior Solutions Engineer (SE) is a key member of the international technology team, serving as a strategic technical advisor and solutions architect for global business partners. This role... More focuses on web-native development, cloud architecture, and enterprise observability across both digital platforms and in-store technologies.The SE is responsible for designing and implementing end-to-end observability solutions that provide visibility into system performance, reliability, and operational health across above-store systems (e.g., CRM, eCommerce, cloud platforms such as AWS or GCP) and in-store restaurant technologies (e.g., POS and related systems).A successful SE is a collaborative, culturally competent relationship-builder with strong communication skills, strategic thinking, and deep technical acumen. This individual operates with core values such as accountability, transparency, and a passion for learning and sharing knowledge. The SE partners closely with product, engineering, and delivery teams to support initiatives such as new market entries, platform launches, operational modernization, and long-term system scalability and reliability.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple locations and performing all actions necessary to manage a district, including:... More hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each bakery in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements. Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Our Fortune 500 Client in South Florida is looking to bring on a local to Miami Florida Technical Project Manager for large-scale projects. The projects and programs will be based around application... More and system implementations and deployments, reservation systems, POS systems, and financial applications. These programs will be starting from scratch and working with the business on the implementation. The ideal candidate will come from the travel industry and have a high-level technological and enterprise level background with experience involving multiple large complex projects with multi-million-dollar budgets. This person will be an extremely strong communicator as they will be involved in day-to-day discussions with high level executives in board rooms on project/program status and will give executive presentations. This person will be involved in the day to day project management life cycle. This candidate will need to be able to collaborate and work across different types of teams, businesses, IT groups, and programs with a sense of navigating politics in their environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our large retail clients is looking for a Head of Insurance and Risk to join their team. The Head of Insurance and Risk is responsible for developing and executing the enterprise wide risk and... More insurance strategy for a large, multi site fuel and convenience retail organization. This role oversees global risk governance, insurance program design, and operational risk mitigation across retail stores, fuel operations, logistics fleets, and supply chain networks. A critical component of the position includes direct leadership of casualty claims management, ensuring efficient handling of high frequency, high severity claims typical in the fuel and convenience retail environment. Responsibilities shown below:Casualty Claims Management?Oversee end to end management of casualty claims, including:?General liability (slip and fall, premises liability)?Auto liability (fleet accidents, fuel transport)?Workers? compensation (retail and logistics workforce)?Product liability (fuel quality, foodservice)?Establish claims handling protocols, reserving standards, and litigation management strategies.?Partner with TPAs, defense counsel, insurers, and internal stakeholders to drive timely, cost effective claim resolution.?Analyze claims data to identify trends, root causes, and opportunities for operational improvements.?Ensure compliance with federal and state regulations governing casualty and workers? compensation claims.Insurance Program Leadership?Design and manage global insurance programs covering property, casualty, auto/fleet, workers? compensation, environmental liability, cyber, and specialty risks.?Lead annual renewals, market negotiations, and program structuring to optimize coverage, retentions, and total cost of risk.?Maintain strong relationships with brokers, carriers, TPAs, and risk engineering partners.?Ensure insurance programs support business expansion, acquisitions, new store formats, and evolving fuel technologies (EV charging, alternative fuels).Enterprise Risk Strategy & Governance?Build and maintain a comprehensive global risk management framework aligned with operational, financial, environmental, and regulatory priorities.?Identify and assess risks across retail operations, fuel distribution, transportation, environmental compliance, and supply chain.?Lead enterprise risk committees, reporting processes, and executive level risk communication.?Advise senior leadership on emerging risks, including environmental liability, cyber threats, regulatory shifts, and market volatility.Operational Risk & Safety?Collaborate with operations, environmental health & safety, legal, HR, and supply chain teams to reduce risk exposure across thousands of retail sites and fuel assets.?Lead development of loss prevention programs targeting:?Slip and fall reduction?Fuel handling and environmental safety?Fleet safety and driver behavior?Robbery and crime related risk?Partner with risk engineering teams to implement site level improvements and safety standards.Financial & Analytical Leadership?Manage global insurance budgets, including premiums, retentions, deductibles, and claims reserves.?Deliver executive level reporting on risk metrics, claims performance, and financial impacts.?Use analytics to forecast risk trends, evaluate program performance, and optimize total cost of risk.Leadership & Collaboration?Lead and develop a global team of insurance, claims, and risk professionals.?Foster a culture of risk awareness and accountability across retail, logistics, and corporate functions.?Serve as a strategic partner to senior executives, providing insights that balance risk mitigation with business growth.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less