Job Search Results for marketing director

Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing... More profitable service labor sales, exercising disciplined expense control, attracting, and retaining outstanding talent and effectively engaging department personnel. Responsibilities:?Onboarding and job trainer for all service technicians. ?Manage the service department, headcount, and resolve HR issues.?Manage customer calls as needed.?Manage all shop metrices.?Direct responsibility metrics. ?Effectively manage technician labor rates, technician productivity, technician efficiency, WIP, and billing cycle days. ?Reports weekly location metrics and tracking progress.?Support the Foreman and Clerk when corrective action is needed to maintain metrics or customer experience. ?Manage Satisfyd survey and Dealer experience. ?Manage warranty process, including the Pending list. ?Support regional call support and dispatch to improve customer experience. ?Onboarding trainer for all service clerks. ?Develops and maintains effective Service Department processes to ensure internal and external customer satisfaction. ?Executes Service Department marketing plan and monitor monthly to ensure achievement of departmental goals. ?Takes the lead in sharing best practices and implementing common processes throughout the Service Department. ?Coordinates customer clinics, field days and related promotional events. ?Submits all service warranty and Product Improvement Program claims within the required time frame to receive maximum credit if Warranty Admin is unavailable. ?Develops and retains key talent by maintaining individual development plans. ?Reviews work orders for completeness and accuracy prior to customer billing ?Ensures all departmental tools, equipment, and vehicles are in good working order ?Support management in the pursuit of corporate policies, plans, goals, and long-term objectives. ?Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer. ?Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.Compensation:$60,000K -$75,000K SalaryExact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

We are seeking an experienced Technical Project Manager to lead complex, multi-layered technology initiatives in a fast-paced environment. This role requires a unique blend of hands-on technical... More expertise and project management excellence to drive solutions from requirements gathering through final delivery.Key ResponsibilitiesProject LeadershipLead and manage scrum pods as Scrum Master, ensuring agile delivery methodologiesDrive complex systems integration projects involving multiple cross-functional teamsManage end-to-end project lifecycle from requirements definition to final deliveryCoordinate delivery across 25+ enterprise systems integration pointsHas demonstrated unique problem solving skills at a large enterpriseTechnical OversightOversee Salesforce Financial Services Cloud implementations including:Sales Cloud configuration and customizationExperience Cloud developmentSalesforce Marketing Cloud (SFMC) integrationLoyalty management capabilities implementationManage Microsoft Azure Data Factory (ADF) and Databricks solution architectureEnsure seamless integration across multi-layer solution architecturesStakeholder ManagementFacilitate clear communication between technical teams, business stakeholders, and leadershipManage requirements using JIRA and Confluence platforms - Must be able to write complex JIRA queries and should be able to use EazyBI to generate dashboardsPresent project status, risks, and recommendations to senior managementWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is seeking a National Account Manager for a remote opportunity for one of their retail clients. This resource will be managing mass retail accounts to achieve profitable sales of the... More company?s products. Position includes selling client product lines to partner accounts as well as establishing new business. You will work with product management, marketing, and finance to support customer accounts and resolve any customer issues that may arise. This role requires someone who has proven track and success record of building strong customer relationships to grow business and profits. This position will require someone to be focused heavily on new ideas to grow sales and profits, having the ability to pull reports, data and provide strategies and direction for the future growth. You?ll be taking ownership from sales start to finish and build out sales road maps. This is NOT a sit on an account and maintain business, this position needs someone eager and motivated to continue to grow sales. Account Management: ?Develop an account strategy and sales action plan for long-term profitable growth around all account responsibilities.?Develop, grow, and maintain relationships with buyers, replenishment teams, the Divisional Merchandise Manager, and other key contacts.?Understand customer?s strategic priorities and challenges, then drive alignment between key objectives and the Company.?Work closely with the Demand Planning Team to ensure alignment on monthly, quarterly, and annual forecasts.Business Development: ?Identify incremental opportunities for growth within current accounts and develop business with new ones.?Acquire an in-depth knowledge of the competitive landscape and partner with the Product teams to develop and manage product lines to realize opportunities.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The Insurance Operations Manager oversees the day-to-day operations of the Insurance Agency. This position will train employees on the TAMS (The Agency Management System) operating system and work... More with employees to maintain accuracy and works directly with company representatives regarding underwriting and rate changes.The Insurance Operations Manager is also directly responsible for the growth and profitability of the agency by achieving annual business sales goals with a focus on cross-selling products and generating new customers. Additionally, this position is responsible for working with direct reports set sales goals and ensure they understand and meet those goals. Essential Duties and Responsibilities include the following. Other duties may be assigned. *Cross-sells insurance products that clients may have an interest in to produce more business for the Agency. *Assesses customer needs and introduces agency and retail products and services to achieve or exceed annual business goals. *Generates new business by requesting referrals and obtaining AOR (Agent of Record) for continuing business. *Designs and implements effective marketing strategies to sell new insurance business or adjust existing *Coaches employees on account concerns and keep them informed of upcoming changes with Carriers and other policies *Monitors and reviews the Insurance Agencies operating and trust banking accounts, direct billed company commission statements and create statements so they can be posted. *Prepares bank deposits and receive payments from clients and loan services and other entities ensuring TAMS is updated when payments post. *Reviews financial reports and dashboards. *Prepares client statements for collection of policy premiums. *Reviews bother Commercial and Personal policies with employees for accuracy and request any changes as necessary. *Reviews employee work tasks inside of TAMS database including closing the previous day's work and documenting activity log. *Works with carriers on recommendations for specific accounts. *Serves as a liaison to the Sales team, Commercial Lenders, Mortgage Department and Loan Servicing team to provide excellent internal customer service. *Attends offsite visits with sales, customers and to represent the company in the community. *Facilitates First Time Home Buyer courses for clients and potential clients as needed. *Reviews all Commercial and Personal expirations reports at least 90 days prior to the expiration date and discuss with employees. *Prepares applications for closing and work with carriers for a timely closing as needed. *Corresponds with Underwriters for new insurance products and keep upper management informed of upcoming changes. *Prepares home replacement cost estimators for clients. *Sets annual sales goals for the Insurance Agency and ensures subordinates meet or exceed all established annual sales goals. *Ensures a positive management environment is created so that subordinates can maximize their performance and individual contributions. *Rewards and recognizes the performance of employees by utilizing established programs and sources. *Measures and documents staff performance, and compliance with job duties, expectations, regulations, guidelines, policies, and procedures. *Ensures observation and performance coaching is conducted in a timely and effective manner. *Establishes development goals and plans for subordinates, regularly guides and coaches employees to meet those goals. Compensation/Salary: up to $90k (possible flex., based on experience) + Health/Dental/Vision/Life insurance/Tuition Reimbursement/401k Matching benefitsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

This person will be working directly with the CIO and fellow IT leadership in communications, training and other media tasks within the IT organization. This person will be responsible for creating... More content and newsletters throughout the semester as well as updating IT website. This person will be responsible for sending out 2 newsletters per semester internally and 2 external newsletters. This individual will be working closely with the University Relations team and gathering content from the other 46 IT employees within the organization. This person will be using Emma or Contentful platform to create newletters.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global's client has over 40 years of experience designing and manufacturing sign solutions for the transportation and petroleum. Making top notch products for the nation's leading fuel... More retailers and transportation agencies to create premier sign solutions. They are seeking a talented Field & Customer Service Manager to help lead their team.The Field & Customer Service Manager will be responsible for leading the customer service team and overseeing field operations. The successful candidate will be responsible for ensuring customer satisfaction, managing field operations efficiently, and driving continuous improvement in both areas. You will play a critical role in the post-install stage of a products lifecycle.Job Responsibilities:Customer Service Team Management: Lead and oversee customer service representatives and operations to ensure timely and efficient resolution of customer issues and complaints to ensure a high level of customer satisfaction.Field Operations Team Management: Lead and oversee field operation teams to ensure timely and efficient product pre-installation testing, installations, repairs, and maintenance.- Coordinate with field technicians and internal/external obligations to schedule and prioritize tasks and assign/schedule field technicians to optimize service coverage and response times.Team Management and Development- Provide training and support to field technicians to ensure technical competency, customer service excellence, and ensure compliance with safety standards and regulations.- Train and develop customer service and field operations teams.- Improve, develop, and implement policies, procedures, and standards.- Collaborate with sales, marketing, customer project manager, product development and engineering teams to develop and implement operational strategies aimed at improving service efficiency and effectiveness.Customer Satisfaction and Relationship Management:- Drive and monitor customer issues, feedback and satisfaction levels taking proactive measures to address any issues or concerns in a timely manner.- Maintain and manage a field issue database to identify and highlight endemic issues.- Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.- Serve as a point of escalation for complex customer inquiries or complaints, resolving issues in a timely and satisfactory manner.Performance Analysis and Reporting- Set clear objectives and performance targets and monitor team performance and productivity, ensuring adherence to quality standards and service level agreements.- Utilizing the results of the analysis and reporting, use data-driven insights to make informed decisions and drive continuous improvement initiatives.- Prepare reports for upper management reviewOther responsibilities as required.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

One of our customers within the Oil and Gas industry is looking for a product manager whose primary focus is to be the voice of the customer for the customer's midstream product. They will own... More discovery, field validation, and relationship development. This is a hybrid, client facing role. Responsibilities:- Conduct frequent customer and prospect visits and workflow shadowing with shippers, pipeline operators, and schedulers.- Build deep customer empathy and maintain a real-time feedback loop into product planning.- Support pre-sales conversations, pilots, and implementation feedback.- Lead Voice of Customer programs and qualitative user research.- Collaborate with Customer Success and Sales to refine product-market fit.- Identify and champion field-discovered product opportunities.Success Metrics: - Actionable insights delivered to roadmap- Number of customer visits / discovery sessions- Feature adoption / satisfaction post-releasePay: $120,000 - $130,000We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

As a Field Market Development Manager, you will be both personally responsible for and well rewarded for the ongoing success of the company through one of the most exciting, influential, and... More rewarding positions! You will be involved in the development and execution of the go-to-market strategy that ensures alignment of Customer and Prospect needs with the tremendous capabilities of our clients family of companies. In addition to profitable revenue growth with core accounts, additional measurements of success include the expansion of our vertical market segment client base as well as the extension of company reach into new geographies. The chosen {FMD} candidate will be a member of an elite team that supports the execution of the Market Development Managers {MDM}strategy and multi-year business plan. This is an extremely attractive and financially rewarding position that also offers a defined path to career growth through the successful development of profitable revenue growth and vertical market share gains. Key Responsibilities:Develop and maintain strong relationships at multiple levels within a customer organization.Capable of developing and executing a plan that drives constant contact and influence with existing customers and key prospects at multiple levels throughout an organization. Able to identify, pursue, and capture profitable revenue opportunities.Ability to grow one or more levels into the Mid-State Industrial OrganizationPrepare sales presentations or proposals to explain service specifications.Consistently and accurately provide sales and other reports as required. Attend sales or trade meetings as required to gain information and contacts.Consult with clients to resolve any post-sale issues. Conduct research of industrial, manufacturing and processing industries and utilizing findings do develop a strategic approach to build market share.Build strong business to business relations with customers and prospects in targeted industries and geographic areas.Compensation/Salary: up to $115k + commission + benefitsWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Candidate must provide sales leadership in a territory to continuously maximize growth, revenue and profit while making the most efficient use of resources. Minimum of 10 years of combined... More experience in field sales and global strategic account management in the semiconductor capital equipment industry required. Candidate must have major account management experience preferably selling multiple product lines and turnkey services.Responsibilities include: Consistently meet or exceed annual sales goals. Develop sales plans, including account strategies, local/downstream resource allocation, define product deficiencies/issues, manage benchmarks, and make appropriate product and engagement decisions as it affects the account globally for all applicable Advantest product lines. Global planning, integration and coordination are requisite components of this role. Coordinate with multiple business units and third parties to provide turnkey solutions required by customer. Prioritize focus/resource allocation for all accounts in the territory based on ROI. Effectively sell your strategy/vision internally in order to get management to support investments required for success. Ability to sell using a consultative approach by thoroughly understanding the customers business, goals and organizational dynamics, then defining the most compelling solution based on Advantests offerings. Accountable for the design, scoping, and technical validity of the solution to achieve the customer's business objectives. Identify Advantest and Non-Advantest resources required to deliver customer solutions and track and manage the deliverables committed to. Creates such value with their expertise, candidate becomes part of customers business process; able to have influence on the customers decision process and business. Represents customers needs of their assigned business segment to field or factory.Works with the local US SE team and manager to plan and document team resource allocation required to achieve the business goals. Encourages a strong AM/SE Manager/COE partnership to form strategies, build value propositions and manage deliverables for the account.Monitors applications, service and sales related issue escalations for the US based customers domestic and overseas operations that are handled by the country customer teams. Escalates and informs management as needed and participates in the escalation process.Responsible for driving the local (CRM) account forecast and coordinating/reporting the downstream forecast as it pertains to the global customer forecast. Generate customer quotes, business proposals and have experience in negotiating commercial agreements and contracts. Provide bi-weekly/monthly account reports, Business Reviews with management and related Business Units, as requested and appropriate.Demonstrated skills, track record and ability to diagnose and drive global customer teams by achieving sales targets, market share goals and high customer satisfaction. Travel Requirements- not too much. This customer sits in Irvine, Burlington Vermont, and Singapore. Its more of global coordination. Some travel . Less than 20%We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is looking for an experienced fundraiser to join one of our largest higher education clients. Reporting to the Director, Annual Giving and Alumni Relations, the Coordinator, Alumni &... More Donor Relations administers a variety of high-level tasks and projects related to annual giving, stewardship, alumni relations, development operations and events. The Coordinator supports and collaborates with colleagues who are moving prospects through all phases of the donor cycle. This role requires active listening, rapid acquisition of knowledge about the School of Public Health's fundraising programs, priorities, and alumni, and the ability to work independently and prioritize among competing demands. This position will be best suited for an individual who has several years of development support experience, and who is looking to develop a career in higher education advancement. Role Details & General D2D:- Project Management: Plans and implements established fundraising and alumni programs (e.g., Big Give) with limited discretion and complexity.- Alumni Engagement: Supports key alumni initiatives such as reunions, newsletters, class campaigns, and alumni awards; may assist with Public Health Alumni Association Board activities.- Fundraising & Stewardship: Aids in donor renewal efforts and supports development officers with donor relations and administrative tasks. Manages donor acknowledgments and may make stewardship calls.- Communications: Prepares and may design materials for fundraising events, newsletters, and solicitations.- Events: Assists with planning and executing donor and alumni events related to stewardship, fundraising, and engagement.- Program Support: Provides basic analysis of program outcomes, helps develop communications, and coordinates student staff. Expected to meet fundraising targets.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less