Job Search Results for call center

{"JobID":481813,"JobType":["Perm"],"EmployerID":null,"Location":{"Latitude":-79.89,"Longitude":40.86,"Distance":null},"State":"Pennsylvania","Zip":"16001","ReferenceID":"ATL-fc9d3b8c-4b8d-400e-995e-08aef765babd","PostedDate":"\/Date(1768307504000)\/","Description":"?Manage high-volume inbound and outbound calls (approximately 100 per day) with professionalism and courtesy.?Provide prompt and thorough customer support, resolving inquiries efficiently.?Assist clients with account details, billing questions, and service requests.?Accurately update client records and perform data entry using Microsoft Office and related software.?Handle transactions, including occasional cash processing.?Identify customer needs and promote relevant products or services to support sales initiatives.?Document all interactions clearly for future reference and analysis.?Participate in ongoing training to enhance product knowledge and service skills. $20/hr to $25/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Customer Service Representative","City":"Connoquenessing Township","ExpirationDate":null,"PriorityOrder":0,"Requirements":"?Previous experience in customer service, especially handling inbound calls.?Background in office or desk-based roles (e.g., teaching, automotive dealership, dental office).?Strong verbal and written communication skills with attention to detail.?Proven ability in call center or customer support environments preferred.?High typing accuracy and speed for data entry tasks.?Proficiency in Microsoft Office Suite and general computer skills.?Ability to multitask effectively in a fast-paced setting.?Analytical skills to assess customer needs and provide solutions.","Skills":"?Experience in HVAC, lawn care, landscaping, or home services.?Knowledge of sales techniques, cash handling, and outbound calling strategies.?Familiarity with CRM systems (RealGreen preferred).","Industry":"Customer Service","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":52000.0000,"SalaryLow":50000.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

{"JobID":479814,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-86.79,"Longitude":33.52,"Distance":null},"State":"Alabama","Zip":"35203","ReferenceID":"BIR-587a4e63-d94b-4304-8615-03f321e8431f","PostedDate":"\/Date(1767814524000)\/","Description":"? Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements.? Enter rebate application data into the CCB database, ensuring accuracy and completeness of information.? Provide prompt and courteous customer service to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience.? Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department.? Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated.? Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing.? Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses.? Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor.? Responsible for executing the corporate retention effort by offering creative solutions that meet each customer?s unique circumstances.? Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests. ? Prevents voluntary residential customer attrition by executing the Business Development Support Save policy.? Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions.? Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas.? Executes marketing campaigns to increase customer response and is accountable for results.Works effectively as part of a team and displays a positive attitude in this dynamic environment.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Customer Retention Specialist","City":"Birmingham","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Experience in a customer-facing, sales related, call center (or equivalent) environmentExcellent understanding of CRM software like CC\u0026B, Oracle, Microsoft Office Suites, Adobe, or SalesforceEffective communication skills, with the ability to communicate with customers for long durationsKnowledge or the ability to quickly grasp the technical aspects of residential natural gas equipment and its","Skills":"? Receive, review and process natural gas rebates applications accurately and efficiently, ensuring compliance with program guidelines and requirements.? Enter rebate application data into the CCB database, ensuring accuracy and completeness of information.? Provide prompt and courteous customer service to rebate applicants, addressing inquiries, resolving issues and ensuring a positive customer experience.? Provides billing assistance to Top Builders Assist in the installation of natural gas mains and services for the retention department.? Ensure records are entered accurately and timely, tasks are worked by internal partners as process requires, and relevant information regarding installations are effectively communicated.? Provide prompt and effective customer support to builders, addressing inquires concerns, and requests related to billing and invoicing.? Review and correct final bill invoices related to billing and invoicing and ensure accuracy in mailing addresses.? Collaborates with others, as needed, to solve problems creatively with limited support from the supervisor.? Responsible for executing the corporate retention effort by offering creative solutions that meet each customer?s unique circumstances.? Handles incoming and outgoing customer calls and emails for service, sales, marketing, and repair related requests. ? Prevents voluntary residential customer attrition by executing the Business Development Support Save policy.? Understands and successfully communicates the benefits of natural gas and natural gas equipment to customers who are making energy decisions.? Actively listens and quickly empathizes with customers to make sure their energy needs are met with the usage of natural gas.? Executes marketing campaigns to increase customer response and is accountable for results.? Works effectively as part of a team and displays a positive attitude in this dynamic environment.","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":19.0000,"SalaryLow":15.2000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

{"JobID":479214,"JobType":["Contract"],"EmployerID":null,"Location":{"Latitude":-90.46,"Longitude":38.77,"Distance":null},"State":"Missouri","Zip":"63045","ReferenceID":"FTL-35ed6ae0-5c46-48f9-a755-37e5a20a96a1","PostedDate":"\/Date(1767730034000)\/","Description":"A company is looking for a hybrid Automotive Customer Payment Processor (previous service advisor) to look over automotive warranty contract and process payments for accuracy. Strong attention to details with ability to work on multi computer screens in necessary. This person will be responsible for processing automotive warranty and repair payments.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Payment Processor","City":"Bridgeton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"2+ Years of Customer Service 2+ Years of Previous Automotive experience Strong Data Entry","Skills":"-2+ years of working in an Automotive Dealer as a Service Advisor, Cashier, or call center rep-Strong experience with Data Entry and ensuring accuracy of information-Strong communication skills with ability to work independently","Industry":"Customer Service","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":21.0000,"SalaryLow":16.8000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}