Job Search Results for call center

Insight Global is looking for an L1 Help Desk Analyst to support one of our largest Electrical Distributors in Saint Joseph Michigan. You will be working alongside other helpdesk agents to support... More their 750+ locations. You will be taking around 30 inbound calls a day and making outbound calls when needed. You will provide first level technical support for anything related to their POS software installations, setting up printers, creating user accounts with Active Directory, etc. On-the-job training will be provided for the first 1-2 weeks with a member of the Help Desk team. Shifts are determined on seniority. May change after contract duration, but candidate need to be flexible to any shift time. Current opening is 11 am - 8 pm.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Day to day:A client of Insight Global is looking for a Custody Operations Specialist to join their Global Network Management team of 8 in St. Paul, MN. This person will be the first point of contact... More for the Global Custody organization as they play a role in the onboarding of clients in trust accounts and the global market within trust accounts. They will be managing high level relationships with external parties of varying account types such as individual holders, investment advisors, brokers, and high level partners. As well as communicating with different business line officers, VP's, and admin interim while facilitating the opening of accounts for trust funds or individuals. This person must be a critical thinker who is detail oriented, well versed in Excel, and an excellent communicator. We can pay between 18/hr-19/hr.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

A closed door pharmacy is looking to hire a Prior Authorization Specialist. This role will include assisting in the initiation of new prior auth requests, identifying correct forms required for... More patients insurance, coordinating information for forms, and following up with medical offices. These individuals must have experience working in a previous pharmacy setting and must have a strong ability to multitask.Responsibilities:?Process pharmacy claims accurately and timely to meet client expectations?Triage rejected pharmacy insurance claims to ascertain patient pharmacy benefits coverage?Maintain compliance with patient assistance program guidelines ?Document all information and data discovery according to operating procedures?Research required information using available resources?Maintain confidentiality of patient and proprietary information?Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws?Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineeringWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking a detail-oriented Accounts Payable Specialist to support daily accounts payable operations. This role is responsible for invoice processing, vendor maintenance, payment... More reconciliation, and responding to vendor and internal inquiries. The ideal candidate is organized, accurate, and able to manage multiple priorities while maintaining compliance with company policies and timelines.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Oversee 2 senior managers, each with ~15 direct reports.? Build and maintain a diverse leadership pipeline, attracting, hiring, and onboarding top talent while cultivating a collaborative,... More positive workplace.? Drive revenue growth, customer expansion, and retention by modeling a proactive ?hunter? mindset and identifying new opportunities within the RF components and technical solutions market.? Manage teams responsible for Customer Success and Inside Sales.? Ensure Inside Sales teams:? Answer inbound customer calls.? Enter orders into internal systems (Nav System, ERP).? Ensure Customer Service teams:? Perform Inside Sales tasks.? Provide order status updates.? Resolve order-related issues.? Process online orders into the ERP.? Establish and manage performance standards and KPIs (CSAT, NPS, FCR, AHT, revenue, customer growth), using data to identify trends, close gaps, and improve outcomes.? Oversee daily operations to ensure service levels, response times, and customer experience standards are consistently met or exceeded.? Champion continuous improvement, process optimization, and automation initiatives to enhance efficiency, scalability, and service delivery.? Partner cross-functionally with Sales, Engineering, Sales Operations, IT, Marketing, Product, and Procurement to optimize customer journeys and align customer success strategies with broader business objectives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less