Tampa, FL
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Accounts Receivable
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Contract-to-perm
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$15 - $19 (hourly estimate)
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This position is responsible for the collection of outstanding accounts receivable from the existing client base and other aspects of collections such as but not limited to resolving customer billing... problems and analysis of client refund requests and credits. This individual will be working closely with customers as well as the internal sales and service departments. ? Recover delinquent receivables on commercial accounts by communicating with customers via telephone and approved written correspondence. ? Provide customer service regarding collection issues, analysis of refunds and credits, resolve client discrepancies and short payments. ? Responsible for monitoring and maintaining assigned accounts including customers calls, analysis of account adjustments and small balance write-offs, creation and analysis of credit memos and customer reconciliations. ? Identify issues attributing to account delinquency and discuss them with management. ? Electronically record thorough, efficient, and accurate account updates on all files. ? Maintain and strengthen relationships with existing customers.? Enlist the efforts of sales, service, and senior management when necessary to accelerate the collections process.? Perform other duties as assigned.? Observe and promote Company standards and policies on safety, quality, and productivity.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.