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May 07, 2026

Vancouver, BC

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Business Analyst (BA)

|

Contract

|

$46 - $57 (hourly estimate)

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We are seeking a Senior Business Analyst with strong expertise in Oracle E-Business Suite Financials, or similar tier-one ERP such as SAP S/4HANA, JD Edwards, to support and enhance our global retail... finance systems. This role partners closely with Finance and Technology teams to improve processes, deliver system enhancements, and ensure the stability and accuracy of our financial platforms.Key Responsibilities?Serve as SME for Oracle EBS Financials (AP, AR, GL, FA, PO, Costing) and integrations to external systems such as Coupa, GTNexus, Accruent (Lucernex)?Lead discovery and fit-gap workshops to document current and future state?Translate needs into Agile-ready requirements by writing epics, features, user stories, and clear acceptance criteria in JIRA, maintain decision logs, process documentation, and functional specs in Confluence?Responsible for configuring and maintaining Oracle EBS Financials modules to support business & compliance requirements. ?Identify opportunities to streamline finance processes across regions to support global standardization.?Perform detailed functional and technical analysis to support system configurations, integrations and customizations. ?Oversee and coordinate testing activities, including test planning, test script creation, UAT cycles, and defect management.?Conduct root-cause analysis and ensure remediation and long-term fixes.?Collaborate with technical teams and business stakeholders to ensure high-quality, reliable system delivery.?We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 10, 2026

San Antonio, TX

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Business Analyst (BA)

|

Contract

|

$40 - $50 (hourly estimate)

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Insight Global is seeking a Technical Analyst with hands-on experience in the FICS (Financial Industry Computer Systems) Mortgage Servicer platform to support a critical system consolidation project.... This is an individual contributor role reporting to the Indirect Technology Solutions Manager, focused on supporting the FICS conversion from two instances down to a single system while documenting processes, cleaning up data, and maintaining reporting within the indirect channel. The ideal candidate will bring strong analytical and business analysis skills, excellent verbal and written communication abilities, and the ability to work independently with minimal ramp-up time given the project's urgency. If you believe you are the right fit for the role, we welcome you to apply.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Feb 16, 2026

Phoenix, AZ

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Business Analyst (BA)

|

Perm

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$82k - $85k (estimate)

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We are looking for a Business Analyst to join a financial services company and one of the fastest growing commercial banks. This role will be a process and analytics specialist within the NBL Product... Team, reporting directly to the team lead/director. The role will be comprised of many different tasks ranging from analyzing complex business problems through data (both internal and external) to working with business users to compile reports or usable metrics. May provide consultation to users and lead cross functional discussions to address business issues and prototyping solutions for displaying information based on business needs. You will be responsible for collaborating with internal partner to define and update business requirements, assess priorities and impacts and recommend start dates for queued projects to align with core objectives. You will also support change management initiatives by delivering training and communications, ensuring all changes are properly documented and shared with the implementation team(s). In the data space, you will collect, organize and analyze data to identify trends, summarize any findings and develop recommendations to keep milestones on track.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 21, 2026

Portland, OR

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Business Analyst (BA)

|

Contract

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$44 - $55 (hourly estimate)

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The Business Systems Analyst (BSA) will lead a structured discovery and requirements definition effort to support the replacement of a legacy line-of-business system. This role is responsible for... facilitating stakeholder engagement, documenting business processes, defining measurable outcomes, and producing RFP-ready requirements that enable informed vendor selection and a successful system replacement.The BSA serves as the primary bridge between business users, leadership, and technical stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 01, 2026

Atlanta, GA

|

Business Analyst (BA)

|

Perm

|

$92k - $115k (estimate)

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The Sr. EDI Analyst is responsible for executing and overseeing end-to-end implementation including testing and validation of electronic data interchange (EDI) transactions across the organizations... trading partner ecosystem. This role ensures accurate processing of inbound and outbound documents by validating master data, system configurations, and transaction flows in SAP and Route Accounting systems. The Senior Analyst collaborates with internal teams, trading partners, and vendors to resolve issues, lead certification testing, and confirm readiness for production deployment. Acting as a subject matter expert for EDI testing, this position drives quality assurance, supports onboarding initiatives, and contributes to continuous improvement of integration processes.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 14, 2026

Saint-Paul, MN

|

Business Analyst (BA)

|

Contract-to-perm

|

$54 - $68 (hourly estimate)

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The Technical Business Analyst will support a core digital platform with dedicated ownership of a specific product capability or line-extension feature. This role serves as the primary translator... between business needs and technical execution, working closely with customers, business stakeholders, marketing, and engineering teams.The Business Analyst is responsible for gathering requirements, documenting user stories, and ensuring development teams have clear, actionable guidance to build high-quality features that deliver customer value.We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 05, 2026

Pleasanton, CA

|

Business Analyst (BA)

|

Contract-to-perm

|

$32 - $40 (hourly estimate)

{"JobID":526756,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-121.93,"Longitude":37.67,"Distance":null},"State":"California","Zip":"94588","ReferenceID":"SFR-cd69ba59-fe49-479f-91c8-cdba756d77b7","PostedDate":"\/Date(1778000575000)\/","Description":"Job Summary: Albertsons Media Collective is seeking a curious, self-directed Marketing Analyst to backfill a critical role and help establish a newly formed analytics function within the marketing organization. This individual will access and analyze customer and marketing data from a centralized data hub to generate clear, actionable insights that inform marketing strategy and spend. The ideal candidate thrives in an independent environment and excels at storytelling through data.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Marketing Analyst","City":"Pleasanton","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Day-to-Day Responsibilities:? Access, analyze, and synthesize customer and marketing data from a centralized data hub? Collect and evaluate data across multiple marketing channels to assess channel mix and spend effectiveness? Develop concise, one-sheet outputs summarizing customer insights and recommendations? Translate complex data into clear narratives that inform marketing content and strategy decisions? Provide data-driven recommendations rooted in customer behavior and insights? Respond to and prioritize requests from multiple stakeholders while managing competing deadlines? Communicate findings clearly and effectively to marketing leadership and partners? Operate independently in a fast-paced environment without a dedicated analytics teamQualifications:? 2?4 years of experience in B2B marketing analytics or marketing analyst roles? Hands-on experience collecting and analyzing data across marketing channels? Strong understanding of channel mix and marketing performance measurement? Retail industry experience is a plus? Proven ability to tell compelling stories using data and insights? Comfortable working autonomously and managing priorities without direct oversight? Strong organizational, time-management, and communication skills? Curious, proactive mindset with a genuine interest in marketing strategy? Positive, collaborative attitude","Skills":"Previous retail experience","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":40.0000,"SalaryLow":32.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Job Summary: Albertsons Media Collective is seeking a curious, self-directed Marketing Analyst to backfill a critical role and help establish a newly formed analytics function within the marketing... organization. This individual will access and analyze customer and marketing data from a centralized data hub to generate clear, actionable insights that inform marketing strategy and spend. The ideal candidate thrives in an independent environment and excels at storytelling through data.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

May 06, 2026

Oakland, CA

|

Business Analyst (BA)

|

Contract-to-perm

|

$46 - $57 (hourly estimate)

{"JobID":527595,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-122.21,"Longitude":37.77,"Distance":null},"State":"California","Zip":"94601","ReferenceID":"SFR-9b821eec-df99-4e5c-ae38-529ddfa524ac","PostedDate":"\/Date(1778104196000)\/","Description":"We are seeking a detail-oriented and proactive Business Analyst to lead governance and documentation efforts across our planning and scheduling functions. This role will be instrumental in driving process consistency, ensuring data quality, and supporting cross-functional collaboration with project managers and key stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Analyst II","City":"Oakland","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Key Responsibilities:Own and manage governance frameworks and documentation standards.Drive the planning and master scheduling processes across teams.Develop and maintain comprehensive documentation for business processes, workflows, and systems.Collaborate with Project Managers and stakeholders to ensure data accuracy, consistency, and quality.Identify opportunities for process improvements and support implementation.Monitor compliance with documentation and governance protocols.","Skills":"Proven experience as a Business Analyst or in a similar role.Strong understanding of governance, documentation, and planning methodologies.Excellent communication and stakeholder management skills.Proficiency in tools such as Excel, PowerPoint, and project management software (e.g., Smartsheet, MS Project, or similar).Detail-oriented with strong organizational and analytical skills.","Industry":"Business Analyst (BA)","Country":"US","Division":"IT","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":57.0000,"SalaryLow":45.6000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We are seeking a detail-oriented and proactive Business Analyst to lead governance and documentation efforts across our planning and scheduling functions. This role will be instrumental in driving... process consistency, ensuring data quality, and supporting cross-functional collaboration with project managers and key stakeholders.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Jun 04, 2026

Houston, TX

|

Business Analyst (BA)

|

Contract-to-perm

|

$38 - $48 (hourly estimate)

{"JobID":537827,"JobType":["Contract-to-perm"],"EmployerID":null,"Location":{"Latitude":-95.38,"Longitude":29.76,"Distance":null},"State":"Texas","Zip":"77009","ReferenceID":"HOU-7f7a44f0-ef4d-46e9-9352-e7b6444d2c88","PostedDate":"\/Date(1780587735000)\/","Description":"Seeking a qualified Business Analyst to support a long-term (7?10 year) Smart Metering Program focused on deploying next-generation gas metering infrastructure and systems across multiple states. This individual will be responsible for gathering and analyzing requirements across multiple workstreams, evaluating current business processes, and identifying opportunities to automate, standardize, and improve overall deployment and operational efficiency. The role involves close collaboration with project teams, operations, and program leadership to ensure solutions meet business needs, while serving as a liaison between stakeholders and end users. Responsibilities include leading meetings and presentations, documenting and communicating findings, aligning deployment dependencies, tracking progress against milestones, and supporting change management efforts. The Business Analyst will also contribute to IT-focused workstreams by supporting data mapping initiatives (e.g., client server applications to SAP), developing integration and user acceptance test plans, validating meter data across systems, and guiding testing and standardization best practices. Additionally, this role will monitor stakeholder changes, maintain metering procedures and best practices, prioritize initiatives based on business needs, and drive continuous process improvement strategies to support the long-term success of the program.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Business Analyst III","City":"Houston","ExpirationDate":null,"PriorityOrder":0,"Requirements":"- Bachelor\u0027s degree in business management, economics, finance, accounting or relevant field required.- 5-7 years experience required as an Analyst- A history of supporting successful IT projects.- Experience with end-user acceptance testing with vendor supported applications.- Knowledge of agile project development.- Experience with SAP, Business Objects, middleware, and client server applications.- SQL database queries required.- Experience presenting and communicating with different business units and high level stakeholders","Skills":"- Oracle database queries- Utility industry experience - Experience in the Natural Gas Industry- Experience creating pivot tables \u0026 advanced data analysis - IT certification - Knowledge on agile project development","Industry":"Business Analyst (BA)","Country":"US","Division":"AF\u0026E","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":48.0000,"SalaryLow":38.4000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

Seeking a qualified Business Analyst to support a long-term (7?10 year) Smart Metering Program focused on deploying next-generation gas metering infrastructure and systems across multiple states.... This individual will be responsible for gathering and analyzing requirements across multiple workstreams, evaluating current business processes, and identifying opportunities to automate, standardize, and improve overall deployment and operational efficiency. The role involves close collaboration with project teams, operations, and program leadership to ensure solutions meet business needs, while serving as a liaison between stakeholders and end users. Responsibilities include leading meetings and presentations, documenting and communicating findings, aligning deployment dependencies, tracking progress against milestones, and supporting change management efforts. The Business Analyst will also contribute to IT-focused workstreams by supporting data mapping initiatives (e.g., client server applications to SAP), developing integration and user acceptance test plans, validating meter data across systems, and guiding testing and standardization best practices. Additionally, this role will monitor stakeholder changes, maintain metering procedures and best practices, prioritize initiatives based on business needs, and drive continuous process improvement strategies to support the long-term success of the program.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Apr 14, 2026

Franklin, TN

|

Business Analyst (BA)

|

Contract,Perm Possible

|

$24 - $30 (hourly estimate)

{"JobID":518707,"JobType":["Contract,Perm Possible"],"EmployerID":null,"Location":{"Latitude":-86.84,"Longitude":35.92,"Distance":null},"State":"Tennessee","Zip":"37064","ReferenceID":"HPA-6189cfb8-a2e3-4ccf-b5d6-cde5a7980c44","PostedDate":"\/Date(1776192121000)\/","Description":"We\u0027re seeking a Process Improvement Analyst?to support a healthcare insurance environment. This individual will partner closely with leadership and cross-functional stakeholders to design, implement, and sustain an effective operating model, serving as the right hand to the Director of Agent Onboarding and Commissions.The Analyst will establish and lead weekly and monthly operating cadences, including intake and prioritization, status reporting, risk and issue management, and decision tracking - driving accountability and consistent follow-through. The role will assess and document current-state workflows, identify inefficiencies, and redesign processes to reduce rework and improve overall performance.Key responsibilities include defining KPIs, developing dashboards, automating recurring reporting, and improving data quality across metrics such as cycle time, SLA adherence, and defects or incidents. The Analyst will also lead root-cause analyses, post-incident reviews, and retrospectives, ensuring corrective and preventive actions are driven through closure. In addition, this role will develop and maintain SOPs, runbooks, onboarding materials, templates, and change communications.Acting as a central coordination point, the Process Improvement Analyst will manage operational requests, escalations, and cross-team dependencies, clearly communicating progress, risks, and outcomes to stakeholders and senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global\u0027s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.","Title":"Process Improvement Analyst","City":"Franklin","ExpirationDate":null,"PriorityOrder":0,"Requirements":"Professional experience in operations consulting, operations analysis, program operations, or process improvement rolesStrong interpersonal and communication skills, with the ability to navigate and de-escalate challenging conversations calmly and effectively - particularly in situations where stakeholders may have differing perspectivesProven ability to operate in a highly collaborative, fast-paced environment with passionate stakeholders, serving as a mediator and advocating for the needs and priorities of the operations teamNot overly technical; capable of managing competing priorities and working comfortably with dataA solid foundation in data analysis, including the ability to extract, interpret, and translate data into actionable insights","Skills":"Experience supporting technology, analytics, or product-focused teamsLean, Six Sigma, or other continuous improvement training or certificationsExperience implementing or optimizing work management, reporting, or automation toolsStrong facilitation skills for workshops, retrospectives, and cross-functional alignment sessionsExperience with broker channels, compliance standards and regulatory frameworks","Industry":"Business Analyst (BA)","Country":"US","Division":"IGH","Office":null,"IsRemoteJob":false,"IsInternalJob":false,"ExtraValues":null,"__RecordIndex":0,"__OrdinalPosition":0,"__Timestamp":0,"Status":null,"ApplicantCount":0,"SubmittalCount":0,"ApplicationToHireRatio":0,"JobDuration":null,"SalaryHigh":30.0000,"SalaryLow":24.0000,"PayRateOvertime":0,"PayRateStraight":0,"Filled":0,"RemainingOpenings":0,"TotalOpenings":0,"Visa":null,"ClearanceType":null,"IsClearanceRequired":false,"IsHealthcare":false,"IsRemote":false,"EndClient":null,"JobCreatedDate":"\/Date(-62135578800000)\/","JobModifiedDate":"\/Date(-62135578800000)\/"}

We're seeking a Process Improvement Analyst?to support a healthcare insurance environment. This individual will partner closely with leadership and cross-functional stakeholders to design, implement,... and sustain an effective operating model, serving as the right hand to the Director of Agent Onboarding and Commissions.The Analyst will establish and lead weekly and monthly operating cadences, including intake and prioritization, status reporting, risk and issue management, and decision tracking - driving accountability and consistent follow-through. The role will assess and document current-state workflows, identify inefficiencies, and redesign processes to reduce rework and improve overall performance.Key responsibilities include defining KPIs, developing dashboards, automating recurring reporting, and improving data quality across metrics such as cycle time, SLA adherence, and defects or incidents. The Analyst will also lead root-cause analyses, post-incident reviews, and retrospectives, ensuring corrective and preventive actions are driven through closure. In addition, this role will develop and maintain SOPs, runbooks, onboarding materials, templates, and change communications.Acting as a central coordination point, the Process Improvement Analyst will manage operational requests, escalations, and cross-team dependencies, clearly communicating progress, risks, and outcomes to stakeholders and senior leadership.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

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