Job Search Results for hospitality

Role Description:AdventHealth is rolling out a major redesign of its MyChart patient portal and is expanding its Service Desk team to support an anticipated increase in patient call volume. The... More MyChart Service Desk Analyst will serve as the first point of contact for patients who need assistance accessing and navigating their online health portal. This role is ideal for individuals who enjoy helping others, have strong communication skills, and thrive in a customer-focused environment.Day-to-Day Responsibilities: On a day-to-day basis, analysts will answer inbound calls from patients experiencing issues with portal access, password resets, account lockouts, navigation questions, family account linking, and other basic technical concerns. Team members will guide patients through troubleshooting steps, provide clear and professional support, and ensure a positive customer experience while resolving issues as efficiently as possible.Analysts will document all interactions within ServiceNow, create and manage support tickets, and escalate more complex issues to Tier 2 or Tier 3 support teams when necessary. Success in this role requires the ability to multitask, learn new systems quickly, remain calm under pressure, and communicate effectively with patients who may be frustrated, confused, or unfamiliar with technology.This is a fast-paced, high-volume support environment where customer service, reliability, and professionalism are critical. While technical skills are helpful, AdventHealth is primarily looking for candidates who are dependable, coachable, patient, and genuinely enjoy assisting others. The ideal candidate will be comfortable spending the majority of their day on the phone, adapting to changing priorities, and serving as a positive representative of AdventHealth during an important patient-facing initiative.Schedule Requirements (check tracker): Candidates will be assigned a schedule prior to startSchedules may include days, evenings, overnights, and weekendsNeeds to be thoroughly vetted before submissionSchedule flexibility is required Location: Orlando, FLOnsite first 2-3 weeks for comprehensive training (Monday-Friday, 8am-4:30pm) Fully remote after training following assigned scheduleTraining Schedule:Monday-Friday, 8am-4:30pmWeek 1: Training will be onsite.Week 2: The first half of the week will be onsite, with the second half transitioning to remote training.Week 3 (if needed): If additional training is required, we may extend into a third week, which would be conducted remotely.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Insight Global is seeking an IT Support Specialist to join a collaborative technology team supporting a dynamic organization. This individual will provide hands-on Tier II technical support across a... More variety of hardware, software, mobile device, networking, and audio/visual technologies while delivering exceptional customer service to end users throughout the organization.This role is ideal for someone who enjoys interacting with people, solving technical issues, and working in an environment where no two days look the same.Responsibilities include:- Provide Tier II Help Desk support for desktop, laptop, mobile device, and application-related issues- Troubleshoot and support Windows and macOS workstations- Configure and support iOS, iPadOS, and Android devices- Manage incidents and service requests through the ticketing system, ensuring timely resolution and excellent customer satisfaction- Support Microsoft 365 applications and related technologies- Troubleshoot basic networking issues, including connectivity, DNS, and DHCP-related problems- Assist with setup and support of conference rooms, audio/visual equipment, webcams, microphones, conference phones, and other event technologies- Document technical solutions, troubleshooting procedures, and knowledge base articles- Partner with vendors and internal teams to resolve technical issues- Identify opportunities to improve, streamline, and automate support processes- Mentor and assist other support technicians when neededThis is an onsite role in Charlottesville, VA. The candidate must be comfortable with a fully onsite position; there is no remote flexibility. The candidate should also be comfortable working a rotating weekend schedule. A shift will typically start between 8-9:30am and candidate will work hours from start time. Due to the nature of the work, it is possible that the candidate may also have some OT into early evening hours.This is a contract opportunity with permanent conversion possible at or after the six-month mark. Hire is eligible for medical, dental, and vision benefits from day one. Hourly pay rate ranges between $22-25/hr, dependent on years of experience in IT.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Job Description? Own the end to end delivery of multiple concurrent technical programs, ensuring initiatives are well planned, funded, and delivered on schedule? Develop and maintain integrated... More program roadmaps aligned to business and technology objectives? Lead cross functional planning and execution across engineering, product, infrastructure, and business teams? Coordinate milestones, dependencies, risks, and resource needs across multiple teams and workstreams? Establish operating rhythms including status reporting, executive readouts, risk reviews, and stakeholder communications? Own program budgets, forecasts, and financial reporting with a focus on transparency and accountability? Provide clear, timely communication to senior leadership to support informed decision making and issue escalation? Partner with senior leaders to align teams around shared goals and measurable outcomes? Continuously identify and implement improvements to delivery processes, planning practices, and cross team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Own the end to end delivery of multiple concurrent technical programs, ensuring initiatives are well planned, funded, and delivered on schedule? Develop and maintain integrated program roadmaps... More aligned to business and technology objectives? Lead cross functional planning and execution across engineering, product, infrastructure, and business teams? Coordinate milestones, dependencies, risks, and resource needs across multiple teams and workstreams? Establish operating rhythms including status reporting, executive readouts, risk reviews, and stakeholder communications? Own program budgets, forecasts, and financial reporting with a focus on transparency and accountability? Provide clear, timely communication to senior leadership to support informed decision making and issue escalation? Partner with senior leaders to align teams around shared goals and measurable outcomes? Continuously identify and implement improvements to delivery processes, planning practices, and cross team collaborationWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

The District Manager is responsible for growing sales and cash flow by directing the operational activities of multiple locations and performing all actions necessary to manage a district, including:... More hiring, training, coaching, supervising, disciplining and evaluating General Managers and other employees; determining district metrics; directing personnel and providing infrastructure and oversight to facilitate each bakery in achieving district metrics; and ensuring district-wide compliance with mission, brand, culture and legal requirements. Responsibilities Include, but are not limited to: Directing the work of General Managers and other employees by: * Managing 6-12 General Managers and a geographic region of approximately 5-15 * Interviewing and hiring General Managers and making promotion decisions * Supervising, directing, training, and coaching General Managers and other employees * Evaluating and reviewing General Manager performance including preparing and conducting performance reviews and preparing and administering corrective actions * Conducting regular district management team meetings/conference calls, profit and loss statement reviews, and quarterly operational reviews * Creating and communicating district expectations and ensuring General Managers are held accountable to results * Supporting General Managers during execution of initiatives, ensuring operational excellence and business results * Supporting district management teams to be successful by, among others, identifying, communicating, and resolving field operational issues * Creating career development plans and preparing General Managers for succession planning opportunitiesWe are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Less

Insight Global is hiring an Associate IT Audit Manager to support SOX 404 and IT audit efforts within a large enterprise environment. This role is heavily focused on IT General Controls (ITGCs),... More making up about 50?60% of the day-to-day. You?ll be responsible for executing audits end-to-end (testing, documentation, reporting), evaluating control effectiveness, identifying gaps, and supporting remediation. This person will also audit ERP systems across infrastructure, database, and application layers, while partnering with internal teams and external auditors during quarterly and annual audit cycles. This is a high-visibility role on a lean team with the opportunity to contribute to process improvements, data analytics, and automation initiatives.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Product lead to join their team within Enterprise Data Management. In this role you will be owning the backlog for assisnged delivery pods, including maintaining backlog... More health, refinement cadence, ad multi-sprint readiness, translating approved initiatives, enhancements, and maintenance items into Product Backlog Items (PBIs) such as epics, features, and detailed user stories/tasks. Partner with stakeholders to clarify requirements and business intent for assigned initiatives, communicate business context and objectives to delivery teams to ensure shared understanding, escalata scope gaps, trade-offs, or risks to the Director, Product as needed. Supporting execution of platform-specific worksteams within PMO-led enterprise programs, translate program objectives into actionable pod-level PBIs. Support intake processes as needed for enhancements and maintenance items, monitor delivery progroess and proactively identify blockers. You will be partnering cloesly with Technology leads on feasability and sequencing, UI/UX Design on experience alignment and artifact completeness, experimentation and researcg on testing and measurement needs.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less

Our client is seeking a Product Manager to join their team within the Enterprise Data Management organization. This person will lead a portfolio of enterprise platofrms and products, defining and... More executing product strategies that align with corporate objectives and operational priorities. The role is accountable for short to mid term (1-3 years) product planning, managing tactical backlogs, governance, value realization, and team performance across assigned domains. The senior manager ensure product roadmaps deliver measurable business outcomes while maintaining compliance, scalability, and operational excellence. Through the strong leadership and cross functional collaboration, this role drives innocation and continuous improvement aligned with the company?s value anchors.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Less